Troubleshooting - CyberPower CP900EPFCLCD User Manual

Typical Recharge Time
Charging Current(Max.)
User Replaceable
Status Indicators
Indicators
Audible Alarms
Communication
®
PowerPanel Personal
Edition Software
Management
Auto-Charger
Auto-Restart
USB interface
Problem
Circuit breaker button is
projecting from the back of
the unit.
The UPS does not perform
expected runtime.
The UPS will not turn on.
PowerPanel® Personal
Edition is inactive.
Additional troubleshooting information can be found at www.cpsww.eu.
For more information, visit www.cpsww.eu.
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On Battery, Low Battery, Overload
Windows 8 / 7/ Vista / XP, and Server 2012 / 2008 / 2003, Linux

TROUBLESHOOTING

Possible Cause
Circuit breaker has
tripped due to an
overload.
Battery not fully
charged.
Battery is slightly worn
out.
The on/off switch is
designed to prevent
damage by rapidly
turning it off and on.
The battery is worn
out.
Mechanical problem.
The USB cable is not
connected.
The unit is not
providing
battery power.
9
8 hours
0.6A
Yes
Power On, LCD Display
Yes
Yes
Yes
Turn the UPS off and unplug at least one
piece of equipment. Wait 10 seconds, reset
the circuit breaker by depressing the
button, and then turn the UPS on.
Recharge the battery by leaving the UPS
plugged in.
Contact CyberPower Systems about
replacement batteries.
Turn the UPS off. Wait 10 seconds and
then turn the UPS on.
Contact CyberPower Systems about
replacement batteries.
Contact CyberPower Systems.
Connect the USB cable to the UPS unit
and an open serial port on the back of the
computer. You must use the cable that
came with the unit.
Shutdown your computer and turn the
UPS off. Wait 10 seconds and turn the
UPS back on. This should reset the unit.
Solution