NetComm 3G38WV User Manual
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NetComm 3G38WV User Manual

NetComm 3G38WV User Manual

3g wifi router with voice
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3G WiFi Router with Voice
3G38WV
USER GUIDE

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Summary of Contents for NetComm 3G38WV

  • Page 1 3G WiFi Router with Voice 3G38WV USER GUIDE...
  • Page 2 Copyright©2011 NetComm Wireless Limited. All rights reserved. The information contained herein is proprietary to NetComm Wireless Limited. No part of this document may be translated, transcribed, reproduced, in any form, or by any means without prior written consent of NetComm Wireless Limited.

  • Page 3: Table Of Contents

    Management Console Login Procedure ................................ 13 Advanced Features ...................................... 16 Additional Product Information ..............................48 Using the 3G38WV to make and receive telephone calls ..........................48 Technical Data ..................................... 51 Electrical Specifications ....................................51 Environmental Specifications / Tolerances ..............................51 FAQ ......................................

  • Page 4: Overview

    Target Users The individual reading this manual is presumed to have a basic understanding of telecommunications terminology and concepts. Prerequisites Before continuing with the installation of your 3G38WV, please confirm that you comply with the minimum system requirements below. ...

  • Page 5: Product Introduction

    Product Features The NetComm Wireless 3G WiFi Router with Voice creates a secure WiFi network, providing Internet access for up to 15 users and simultaneous phone service using the 3G network. With quick and easy setup the NetComm Wireless 3G WiFi Router with Voice provides a landline experience without the need for fixed line connections.

  • Page 6: Physical Dimensions And Indicators

    LED Indicators The 3G38WV has been designed to be placed on a desktop. All of the cables exit from the rear for better organization. The display is visible on the front of the 3G38WV to provide you with information about network activity and the device status. See below for an explanation of each of the indicator lights.

  • Page 7: Physical Dimensions

    Physical Dimensions The following page lists the physical dimensions of the 3G38WV. Figure 1 - 3G38WV Dimensions 3G38WV Length 133 mm Height 137 mm Width 34 mm Weight 250 grams Table 4 - Device Dimensions 3G38WV Default Settings The following tables list the default settings for the 3G38WV.

  • Page 8: Safety And Product Care

    Disconnect the power line from the device before servicing. Transport and Handling When transporting the 3G38WV, it is recommended to return the product in the original packaging. This ensures the product will not be damaged. In the event the product needs to be returned, ensure it is securely packaged with appropriate padding to prevent...

  • Page 9: Installation And Configuration Of The 3G38Wv

    If you experience difficulties connecting wirelessly between your Wi-Fi Devices and your 3G38WV, please try the following steps:  In multi-storey homes, place the 3G38WV on a floor that is as close to the centre of the home as possible. This may mean placing the 3G38WV on an upper floor.

  • Page 10: Hardware Installation

    When prompted for your wireless security settings, enter the Wireless security key configured on the 3G38WV. Please note: Refer to the included Wireless Security Card for the default wireless security key of your 3G38WV Wait approximately 30 seconds for the connection to establish.

  • Page 11: First Time Simple Configuration Wizard

    First Time Simple Configuration Wizard Once you have logged in to your 3G38WV for the first time, you will be presented with the option of running the 3G38WV “Set-up Wizard”. Clicking the “Yes, lets get started with the Wizard” button will then display the first setup step as shown in the screenshot below.
  • Page 12 3G38WV via Wi-Fi. SSID Broadcast: Select ‘Disable’ to hide the SSID of your 3G38WV. If disabled, other people will not be able scan and detect your 3G38WV’s SSID. SSID Broadcast Name (Max 32 Characters): The SSID (Service Set Identifier) is the name of your wireless network. Use a unique name to identify your wireless network so that you can easily connect from your wireless clients.

  • Page 13: Management Console Login Procedure

    After first time setup, the management console will be password protected to prevent unauthorized access to the configuration settings of your 3G38WV. To log in to the management console and view the status and make changes to your 3G38WV, please follow the steps below: Open your web browser (e.g. Internet Explorer/Firefox/Safari) and navigate to http://192.168.20.1 or http://my.router Enter the username and password configured during the first time setup and click submit.

  • Page 14: Management Console

    Management Console Basic Status Overview The basic status page provides basic system related information. It is shown after logging in to the 3G38WV, and can also be accessed by selecting Basic Status from the menu. Figure 8 - Basic View – Status The status page shows the 3G connection status, Signal Strength (dBm) and SIM Status.
  • Page 15 Wireless Network Name (SSID) or the Wireless Security key. OPTION DEFINITION Changing this option to Off will turn off the WiFi feature on the 3G38WV and you will not be able to connect to Wireless (WiFi) ON/ OFF: your 3G38WV wirelessly.

  • Page 16: Advanced Features

    “Switch to Advanced View” for configuring the advanced features of your 3G38WV. Status The status page provides system related information and is displayed when you login to the 3G38WV management console and switch to Advanced View. By default, the status page will show System Info, Local Network, WWAN, Connection Status and Ethernet Port Status.

  • Page 17: Internet Settings

    Enter the PIN for your SIM card here (if required) Confirm PIN Re-enter the PIN for your SIM card here (If required) Set the 3G38WV to remember the SIM PIN. This prevents it needing to be entered each time the 3G38WV Remember PIN starts up.

  • Page 18: Band Settings

    Band Settings The band settings page enables you to select which frequency band you will use for your connection and enable you to scan for available network operators in your area. Figure 14 - Advanced View – Band Selection The following frequency bands are available to select from: The default setting of “All bands”...
  • Page 19 The WAN page allows you to configure the optional WAN Ethernet port. Select the WAN connection type suitable for your environment and configure parameters according to the selected connection type. STATIC (fixed IP) If your WAN connection uses a static IP address, please select “STATIC (fixed IP)” and fill in the required information in the fields provided.
  • Page 20 DHCP This connection will get the IP address from the Internet service provider. Leave everything as default unless instructed by your Internet Service Provider. Figure 17 - Advanced View - WAN - DHCP Settings NAME DESCRIPTION Host Name Please input the host name of your computer. This is optional, and only required if your service provider asks you to do so. Please input the MAC address of your computer here if your service provider only permits computers with a certain MAC Mac Clone address to access the Internet.
  • Page 21 PPPoE (ADSL) Most ADSL/ADSL2+ services use the PPP over Ethernet protocol. Use this if you are utilising a fixed line broadband service. Figure 18 - Advanced View - WAN - PPPoE Settings NAME DESCRIPTION Username/Password Type in your PPPoE account username and password. Operation Mode;...
  • Page 22 PPTP This connection type enables the 3G38WV to connect to a VPN server via a bridged WAN device. Any device connected to the 3G38WV can then access the VPN based resources available. Figure 19 - Advanced View - WAN - PPTP Settings...
  • Page 23 WAN Failover Backup The WAN Failover Backup feature of the 3G38WV is designed to provide a backup 3G Internet connection in case your primary connection should fail. To use this feature, you will need both an Ethernet WAN connection (from an xDSL modem/ISDN/Satellite etc) and a 3G WAN connection.
  • Page 24 LAN functionality of the 3G38WV can be configured from this page. Using this page, a user can change the LAN Subnet, gateway IP address, DHCP settings, Static DHCP Lease settings, and many others. Figure 21 - Advanced View - LAN Settings...
  • Page 25 Advanced Routing – Dynamic Dynamic Routing uses the RIP protocol to allow the 3G38WV to adapt to changes in the network. RIP enables the device to determine the best route for each packet based on the “hop count” or number of hops between Source and Destination. To enable...
  • Page 26 IP address and the expiry period is shown for all computers who have automatically obtained addresses from the 3G38WV. Please note that this list is stored in the device’s volatile memory, and is therefore cleared if the device is reset or if any changed are applied to configuration.
  • Page 27 USSD Figure 25 - Advanced View - USSD USSD is a real-time messaging service usually utilised to perform mobile account related tasks such as the following: Checking available credit for a mobile service account. Obtaining more credit for a mobile service account. Verifying your mobile account information.

  • Page 28: Wireless Settings

    Figure 26 – Advanced View – Wi-Fi Settings Radio On/Off: Wi-Fi is turned on by default. Changing this option to OFF will turn OFF the wireless functionality on the 3G38WV and you will not be able to connect to your 3G38WV wirelessly.
  • Page 29 Advanced This page allows you to modify the advanced wireless settings for your 3G38WV. These settings should not be changed unless you are aware of what effect they will have. Figure 27 - Advanced View - Advanced Wi-Fi Settings OPTION...
  • Page 30 Security This page allows you to configure the wireless security for your 3G38WV. Setting up sufficient wireless security can prevent unauthorized access to your wireless network. Figure 28 - Advanced View - Wi-Fi Security Settings OPTION DEFINITION SSID Choice: Select the SSID that you wish to configure the security settings of.
  • Page 31 WEP (Wired Equivalent Privacy) helps prevent against unwanted wireless users accessing your 3G38WV. It offers a lower level of security in comparison to WPA-PSK and WPA2-PSK. Enter the Security Key you would like to use in the WEP Key 1 field.
  • Page 32 Figure 31 - Advanced View - Wi-Fi Security Settings - WPA-PSK/WPA2-PSK Your 3G38WV uses WPA2-PSK by default. Check your Wireless Security Card or the device label on the bottom of the 3G38WV for your default SSID and Security key to begin connecting your wireless devices.
  • Page 33 WPS is the simplest way to establish a connection between wireless clients and your 3G38WV. This method removes the need to manually select the encryption mode and fill in the passphrase. You only need to press a button on both wireless client and the 3G38WV, and the WPS will do the rest for you.
  • Page 34 Station List The Station List shows the wireless clients currently associated with your 3G38WV. Figure 35 - Advanced View - WiFi Station List...
  • Page 35 Firewall Mac/IP/Port Filtering This page allows you to setup MAC, IP and port filtering rules to protect your network from malicious activity. The filtering rules can be used to either allow or block certain users and/or ports from accessing the Internet. Figure 36 - Advanced View - Port Filtering Settings Basic Settings MAC/IP/Port Filtering: Select Enable to enable MAC/IP/Port Filtering...
  • Page 36 Port Forwarding This page allows you to configure port forwarding rules to allow remote users to access services such as Web (HTTP) or FTP on your local computers. This allows you to redirect a particular port number (from the Internet/WAN port) to a particular LAN IP address.
  • Page 37 Click ‘Apply’ to save the above configurations. System Security This page allows you to improve the security of your 3G38WV through the SPI (Stateful Packet Inspection) firewall and remote access settings. Figure 39 - Advanced View - System Security Settings...
  • Page 38 Content Filtering This page allows you to configure content, URL and host filters to restrict improper content access from LAN computers Figure 40 – Advanced View – Content Filtering Settings OPTION DEFINITION Content Filter Settings Select which connection type the content filtering applies to. Web Content Filter: Tick the boxes to enable Proxy, Java or ActiveX content filtering.
  • Page 39 The SMS tools application has been developed to include basic SMS functionality such as sending a message, receiving a message and redirecting an incoming message to another destination. You can also utilise this functionality to read and change run-time variables on the router. Basic functionality supported: Ability to send a text message via a 3G network and store in permanent storage ...
  • Page 40 New Message Send a new text message to multiple recipients. Figure 42 - Advanced View - SMS - New Message A new SMS message can be sent to a maximum of 100 recipients at the same time. After sending the message, the result is displayed next to the destination number as “Success”...
  • Page 41 Inbox / Outbox You can check all sent SMS messages in the SMS Outbox or you can read, delete, reply or forward an SMS message to another mobile device from the SMS Inbox. Figure 43 - Advanced View - SMS - Inbox Figure 44 - Advanced View - SMS - Outbox To Delete, Reply, or Forward an SMS message, select the applicable message and click the appropriate button for the function you would like to perform.
  • Page 42 Administration Start Wizard If you wish to re-run the initial setup wizard, you can do so by moving the mouse over Administration, and clicking on “Start Wizard”. Management This page allows you to configure administrator system settings including the administrator username and password, NTP settings, and DDNS settings.
  • Page 43 If any of the pings succeed, the 3G38WV returns to step A and does not reboot. Please note: The “Periodic Ping Timer” should never be set to a value less than 60 seconds; this is to allow the 3G38WV time to reconnect to the cellular network following a reboot.
  • Page 44 This page allows you to upgrade the 3G38WV’s internal software. To upgrade the firmware of your 3G38WV, you need to download the upgrade image file to your local hard disk, and then click the Browse button and navigate to the location of the firmware file on your computer.
  • Page 45 Settings Manager This page allows you to import/export the system settings, reset your 3G38WV to factory defaults, or reboot your 3G38WV. Figure 48 - Advanced View - Settings Manager Settings OPTION DEFINITION Select to export the current configuration of the 3G38WV. You can also encrypt the export settings file by selecting Export Settings ‘Encryption’...
  • Page 46 Statistics This page allows you to view the LAN, WAN and wireless statistics of your 3G38WV. Figure 49 - Advanced View - System Statistics...
  • Page 47 System Log All important system events are logged. You can use this page to check the log of your 3G38WV for troubleshooting and diagnostic purposes. Figure 50 - Advanced View - System Log Settings OPTION DEFINITION Remote Log Server IP Address Enter the address of a remote syslog server.

  • Page 48: Additional Product Information

    How to receive a call When an incoming call is received, both Line 1 and Line 2 lights will start flashing and any phones connected to the 3G38WV will ring. Answer the telephone following the instructions provided by your telephone handset manufacturer to conduct the call.

  • Page 49: Call Feature Codes

    Call feature codes Quick Reference Table The 3G38WV supports a number of call feature codes for supplementary services. FEATURE ACTIVATION DEACTIVATION STATUS #31# *31# Caller ID (to block an individual call) (to unblock an individual call) Call Waiting *43# #43#...
  • Page 50 Check to make sure you are using the correct cable (Cat-3 UTP Telephone Cable with RJ-11 plugs). Check to make sure the line light on the front panel of the 3G38WV turns solid blue if you lift the handset. Check to make sure the blue 3G indication light on the front of the 3G38WV is blinking.

  • Page 51: Technical Data

    Table 34 - Technical Specifications for the 3G38WV Electrical Specifications A suitable power supply is available on request or via direct purchase from the NetComm Wireless Online shop. It is recommended that the 3G38WV be powered using the 12VDC/1.5A power supply which is included with the device.

  • Page 52: Faq

    Does the NetComm Wireless 3G WiFi Router with Voice require any configuration out of the box? No, the NetComm Wireless 3G WiFi Router with Voice is plug and play device. Plug the device into an electrical outlet and once the status indicator lights are on, plug in your analog phone and LAN cable for voice and data connectivity. For WiFi connectivity the SSID (Service Set Identifier) and network key (password) are located on the bottom of the device.
  • Page 53 After a reset, the default WiFi settings (SSID and WPA key) can be found on the base of your NetComm Wireless 3G WiFi Router with Voice. (Note - this will also reset any custom settings and passwords you may have already set up).

  • Page 54: Appendix A: Tables

    Table 31 - Advanced View - Settings Manager Settings ......................45 Table 32 - Advanced View - System Log Settings ........................47 Table 33 - Additional Product Information - Call Feature Codes Quick Reference ..............49 Table 34 - Technical Specifications for the 3G38WV ......................... 51...

  • Page 55: Legal & Regulatory Information

    NetComm Wireless’s (or its licensors’) intellectual property rights to you. You are permitted to use this Manual for the sole purpose of using the NetComm Wireless product to which it relates. Otherwise no part of this Manual may be reproduced, stored in a retrieval system or transmitted in any form, by any means, be it electronic, mechanical, recording or otherwise, without the prior written permission of NetComm Wireless.

  • Page 56: Fcc Warning

    FCC Warning This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

  • Page 57: Contact

    Contact Address: NETCOMM WIRELESS LIMITED Head Office PO Box 1200, Lane Cove NSW 2066 Australia P: +61(0)2 9424 2070 F: +61(0)2 9424 2010 sales@netcommwireless.com www.netcommwireless.com...

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