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Attention: If the user HDP has been forgotten, check whether a master hard disk password has been set. If
a master hard disk password has been set, it can be used to access the hard disk drive. If no master hard
disk password is available, neither Lenovo nor Lenovo authorized service technicians provide any services to
reset either the user hard disk password or the master hard disk password, or to recover data from the hard
disk drive. The hard disk drive can be replaced for a scheduled fee.
For instructions on how to remove the hard disk password, see "How to remove the hard-disk password"
on page 33.
Supervisor password
A supervisor password protects the system information stored in the ThinkPad Setup. The user must enter
the supervisor password in order to get access to the ThinkPad Setup and change the system configuration.
Attention: If the supervisor password has been forgotten and cannot be made available to the service
technician, there is no service procedure to reset the password. The system board must be replaced for
a scheduled fee.
How to remove the power-on password
To remove the power-on password, do one of the following:
(A) If no supervisor password has been set, do the following to remove the power-on password:
1. Turn off the computer.
2. Remove the battery pack. For instructions on how to remove the battery pack, see "1010 Battery
pack" on page 50.
3. Remove the backup battery. For instructions on how to remove the backup battery, see "1130 System
board assembly, fan assembly, and backup battery" on page 65.
4. Turn on the computer and wait until the POST ends. After the POST ends, the password prompt will not
be displayed. The power-on password has been removed.
5. Reinstall the backup battery and the battery pack.
(B) If a supervisor password has been set and is known to the service technician, do the following to remove
the power-on password:
1. Turn on the computer.
2. When the ThinkPad logo is displayed, , immediately press F1 to enter ThinkPad Setup.
3. Select Security.
4. Select Password.
5. Select Power-On Password.
6. Type the current supervisor password in the Enter Current Password field. Then leave the Enter
New Password field blank, and press Enter twice.
7. In the Changes have been saved window, press Enter.
8. Press F10 to save changes and exit the ThinkPad Setup program.
How to remove the hard-disk password
Attention: If User only mode is selected and the user hard disk password has been forgotten and cannot
be made available to the service technician, neither Lenovo nor Lenovo authorized service technicians
provide any services to reset the user hard disk password or to recover data from the hard disk drive. The
hard disk drive can be replaced for a scheduled fee.
To remove a user hard disk password that has been forgotten, when the supervisor password and the master
hard disk password are known, do the following:
.
Chapter 4
Related service information
33
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