Troubleshooting Spa Problems - Arctic Spa Arctic Ocean Owner's Manual

Troubleshooting Spa Problems

1. Nothing functions: The GFCI Breaker has tripped or there is a power failure. Test GFCI
Breaker. Turn breaker back on and see if spa powers up, if not contact your factory authorized
dealer.
2. Spa does not heat: Check to see if the heat indicator is on or there are any error messages on the
topside control panel. If the heat indicator is on and no error message appears contact your
factory authorized dealer.
3. Poor Jet Pressure: First check to see that the jet(s) are turned on fully. Check your filter to see
if it's clogged or dirty. Next, check to see if the jet(s) are obstructed or if the venturi air dial is
turned on. Finally, check to see if the jet(s) are surging. If so, your pump is cavitating (sucking
in air). This usually occurs when the water level is too low and can be solved by adding water to
the spa. Adjust Filter Weir to increase or decrease feed flow. If the problem still persists, contact
your factory authorized dealer.
4. Light is not functioning: Follow the LED replacement section.
5. Spa comes on by itself: This function is normal when heating and filtering. No action required.
6. Spa doesn't drain completely: The spa is drained by gravity. It will not always drain fully. It
is not necessary to drain the spa in its entirety except when winterizing the spa. If you wish to
remove the last little bit of water, we recommend you vacuum it out with a wet/dry vacuum.
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