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User's Manual
SRP-370/372
Ver.2
Thermal Printer
Rev. 2.02
http://www.samsungminiprinters.com

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Summary of Contents for BIXOLON SRP-370

  • Page 1 User’s Manual SRP-370/372 Ver.2 Thermal Printer Rev. 2.02 http://www.samsungminiprinters.com...
  • Page 2: Srp-370/372 Ver

    SRP-370/372 Ver.2 ■ Safety Precautions In using the present appliance, please keep the following safety regulations in order to prevent any hazard or material damage. WARNING Violating following instructions can cause serious injury or death. Do not plug several products in one multi-outlet.
  • Page 3 SRP-370/372 Ver.2 CAUTION Violating following instructions can cause slight wound or damage the appliance. If you observe a strange smoke, odor or noise from Keep the desiccant out of children’s reach. the printer, unplug it before taking following • If not, they may eat it.
  • Page 4: Label Material

    SRP-370/372 Ver.2 ■ Warning - U.S.A This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 5 SRP-370/372 Ver.2 ■ Introduction The SRP-370/372 Roll Printer are designed for use with electronic instruments such as system ECR, POS, banking equipment, computer peripheral equipment, etc. The main features of the printer are as follows: 1. High speed printing : 47/52 (1/6” Feed) lines per second.
  • Page 6: Table Of Contents

    SRP-370/372 Ver.2 ■ Table of Contents 1. Setting Up the Printer ....................7 1-1 Unpacking........................7 1-2 Connecting the Cables ....................8 1-2-1 Serial Interface (RS-232C) ................8 1-2-2 Parallel Interface (IEEE1284) ................ 9 1-2-3 USB Interface ....................10 1-3 Connecting the Drawer .................... 10 1-4 Setting the Dip Switches..................
  • Page 7: Setting Up The Printer

    SRP-370/372 Ver.2 1. Setting Up the Printer 1-1 Unpacking Your printer box should include these items. If any items are damaged or missing, please contact your dealer for assistance. SRP-370/372 Cover Cable Roll Paper Manual AC Adapter Power Cord - 7 -...
  • Page 8: Connecting The Cables

    SRP-370/372 Ver.2 1-2 Connecting the Cables You can connect up the three cables to the printer. They all connect to the connector panel on the back of the printer, which is shown below: ※ NOTE Before connecting any of the cables, make sure that both the printer and the host are turned off.
  • Page 9: Parallel Interface (Ieee1284)

    SRP-370/372 Ver.2 1-2-2 Parallel Interface (IEEE1284) POWER PARALLEL Drawer kick-out Interface connector Power supply connector connector Pin No. Source Compatibility Mode Nibble Mode Byte Mode Host nStrobe HostClk HostClk Host / Printer Data 0 (LSB) Data 0 (LSB) Host / Printer...
  • Page 10: Usb Interface

    SRP-370/372 Ver.2 1-2-3 USB Interface POWER Drawer kick-out USB connector Power supply connector connector Pin No. Signal Name Assignment (Color) Function Shell Shield Drain Wire Frame Ground VBUS Host Power White Data Line(D-) Green Data Line(D+) Black Signal Ground 1-3 Connecting the Drawer ※...
  • Page 11: Setting The Dip Switches

    SRP-370/372 Ver.2 1-4 Setting the Dip Switches 1-4-1 Serial Interface Switch No. Function Default SW1-1 Baud Rate Selection * Refer to below Table SW1-2 Software Hardware SW1-3 Handshaking (Xon/Xoff) (DTR/DSR) SW1-4 Reserved SW1-5 Cutter Function Disable Enable SW1-6 Paper 2 Color...
  • Page 12: Parallel & Usb Interface

    SRP-370/372 Ver.2 1-4-2 Parallel & USB Interface Switch No. Function Default SW2-1 Select Print Density * Refer to below Table SW2-2 SW2-3 SW2-4 Historical Control Enable Disable SW2-5 Reserved Interface Condition by Memory by DIP SW2-6 Selection Switch Switch SW2-7...
  • Page 13: Setting The Memory Switches

    SRP-370/372 Ver.2 1-5 Setting the Memory Switches This printer has “Memory Switch” set which is software switches. Memory Switch set has “MSW1”, “MSW2”, “MSW8”, “MSW9” “Customize value”, “Serial communication condition”. “Memory Switch setting utility” can change the Memory Switch set to ON or OFF as shown in the table below (default : all OFF) : ※...
  • Page 14 SRP-370/372 Ver.2 MSW2-8 MSW2-7 MSW2-6 MSW2-5 MSW2-4 MSW2-3 Character Table Page 0 437 (USA, Standard Europe) Page 1 Katakana Page 2 850 (Multilingual) Page 3 860 (Portuguese) Page 4 863 (Canadian-French) Page 5 865 (Nordic) Page 16 1252 (Latin I)
  • Page 15: Installing Or Replacing The Paper Roll

    SRP-370/372 Ver.2 1-6 Installing or Replacing the Paper Roll ※ NOTE Be sure to use paper rolls that meet the specifications. Do not use paper rolls that have the paper glued to the core because the printer cannot detect the paper end correctly.
  • Page 16 SRP-370/372 Ver.2 1-6-5 Be sure to note the correct direction that the paper comes off the roll. 1-6-6 Pull out a small amount of paper, as shown. Then close the cover. ※ NOTE When closing the cover, press the center of printer cover firmly to prevent paper miss-loading.
  • Page 17: Adjustments And Settings

    SRP-370/372 Ver.2 1-7 Adjustments and Settings It has 2 features ; Paper end and Black mark. For detecting Paper End, it must be positioned at "a" Position in drawing and it is a factory default setting. For detecting Black mark printed on the paper, it must be moved to "b" position.
  • Page 18: Using The Printer

    SRP-370/372 Ver.2 1-8 Using the Printer Control Panel ○ POWER The POWER light is on whenever the printer is on. ○ ERROR This indicates an error. ○ PAPER This light indicates the near end of the paper roll. Install a new paper roll and the printer will continue printing.
  • Page 19: Connecting The Power Supply

    SRP-370/372 Ver.2 1-10 Connecting the Power Supply ※ CAUTIONS When connecting or disconnecting the power supply from the printer, make sure that the power supply is not plugged into an electrical outlet. Otherwise you may damage the power supply or the printer.
  • Page 20: Self Test

    SRP-370/372 Ver.2 2. Self Test The self-test checks whether the printer has any problems. If the printer does not function properly, contact your dealer. The self-test checks the following; 2-1 Make sure paper roll has been installed properly. 2-2 Turn on the power while holding down the FEED button. The self-test begins.
  • Page 21: Hexadecimal Dumping

    SRP-370/372 Ver.2 3. Hexadecimal Dumping This feature allows experienced users to see exactly what data is coming to the printer. This can be useful in finding software problems. When you turn on the hexadecimal dump function, the printer prints all commands and data in hexadecimal format along with a guide section to help you find specific commands.
  • Page 22: Specification

    SRP-370/372 Ver.2 4. Specification Printing method Thermal line printing 180 X 180 dpi 203 X 203 dpi Dot density (7dots/mm) (8dots/mm) Printing width 72mm Paper width 58mm, 80mm, 83mm Characters per line (default) 180 DPI 42 (Font A) 203 DPI 48 (Font A)
  • Page 23: Appendix

    SRP-370/372 Ver.2 5. Appendix 5-1 Cleaning Printer Paper dust inside the printer may lower the print quality. In this case clean the printer as follows. 5-1-1 Open the printer cover and remove the paper if exists. 5-1-2 Clean the print head with a cotton swab moistened with alcohol solvent.

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Srp-372

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