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Year 1:
Parts and labour (no charge)
(see on page for exclusions and conditions)
Air control assembly
Plate, lever
Blower assembly
Blowers, wires, thermo disc
Ceramic glass
Glass (thermal breakage)
Catalytic combustor
Combustor (thermal degradation and disintegration),
retainer
Air register assembly
Plate, lever
Door assembly
Door, latch assembly, hinges, glass retainer, gaskets
Facade assembly
Facade, hardware
Fire box assembly
Fire box, tube supports, tubes, deflectors
Refractory
Refractory (thermal breakage)
Paint
Doors, louvers, fireplace facade
Accessories
Log retainers, fire screen
Years 2 to 5:
Parts (no charge)
(see on page for exclusions and conditions)
Air control assembly
Plate, lever
Catalytic combustor
Combustor (thermal degradation and disintegration),
retainer
Air register assembly
Plate, lever
Door assembly
Door, latch assembly, hinges, glass retainer, gaskets
Facade assembly
Facade, hardware
Fire box assembly
Fire box, tube supports, tubes, deflectors
Details Of The 25 Year Limited
Fireplace Warranty
Years 6 to 25:
Parts at 50% of published list price
(see on page for exclusions and conditions)
Air control assembly
Plate, lever
Air register assembly
Plate, lever
Door assembly
Door, latch assembly, hinges, glass retainer, gaskets
Facade assembly
Facade, hardware
Fire box assembly
Fire box, tube supports, tubes, deflectors
Exclusions:
louvers, surround kits.
Conditions:
1. The 25-year warranty begins from the date of purchase of the
fireplace and is valid as long as this fireplace remains installed in
its original home. The fireplace must be installed, operated and
maintained in accordance with the instructions described in the
installation manual provided with it. Any alteration,
modification, accident, neglect or abuse of the product will void
this guarantee.
2. A slight discoloration of painted parts, expansion, contraction or
movement of certain parts, which cause light clicking noises, is
normal and is not a manufacturing defect.
3. Over firing of the fireplace (operation which causes metal parts
to become red) can cause significant damage, create a fire hazard
and voids the warranty.
4. Security Chimneys International is not responsible for the
inadequate performances of the fireplace caused by the
environment such as trees, buildings, roofs, wind, hills,
mountains near by, which may cause negative pressures inside
the home or mechanical causes such furnaces, blowers or cloth
dryers.
5. This warranty does not cover normal wear and tear like the
discolouration or peeling of painted parts, worn or cut gaskets,
chipped or cracked refractory.
6. Although your BIS fireplace is very efficient, it should not, in
any case, replace the main heating system of the home in which
it is installed. This fireplace is designed to supplement heat and
comfort to the existing main heating system.
Brass accessories installed on the fireplace: trims,
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