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Trouble Shooting
Symptom
Possible Problem
Solution
Unit doesn't respond
AC adaptor isn't plugged into a wall outlet
Plug the AC adaptor into a wall outlet and plug the
(no power)
or the connector is not plugged into the
connector into the supply jack on the unit
power supply jack on the back of the dock
Wall outlet is not functioning or switched off
Plug another device into the same outlet to confirm the outlet
is working. Make sure any associated power switch is ON
Battery is weak! dead
Charge internal battery by connecting AC adaptor to
workina outlet until batterv indicator alows steadilv.
iPod/iPhone does not
iPod/iPhone not docked properly
Remove your iPod/iPhone from the dock and check for
dock properly
obstruction on the connectors in the dock and on your
iPod/iPhone. Make sure there is no "skin" or case on the
iPod/iPhone. Then reseat it in the dock.
iPod/iPhone does
iPod/iPhone is not docked properly
Remove your iPod/iPhone from the dock and check for
not respond to the
obstruction on the connectors in the dock and on your
unit
iPod. Then reseat it in the dock.
Your iPod/iPhone software is too old
Upgrade software on your iPod/iPhone via iTunes
iPod/iPhone is locked up
Please make sure your iPod/iPhone is working properly
before docking into the unit. Please refer to your
iPod/iPhone manual for details.
Using 1
8t
or 2
nd
generation iPod, iPod
Unit cannot control those iPod models or other devices.
shuffle or other devices.
Use the Line-in jack to play these devices.
iPod/iPhone does not
If your iPod/iPhone is not used for some
Press the Menu button on your iPod/iPhone
come on immediately
time, it may enter deep sleep mode
iPod/iPhone battery is run down or is too
Charge your iPod/iPhone for about 5 minutes
weak
Unit operation is erratic Unit requires reset
Insert the end of a paperclip or similiar into the Reset port
located next to the AC jack and press in for a few seconds
to restore the unit to factory default settings. Doing so will
overwrite any current settings.
Remote control
Battery is weak or dead
Replace with new battery
doesn't work
Remote Control is too far away or not
Point the Remote Control toward the unit and use within 15 feet
aimed properly toward the device
of the unit.
Remote switch is in AUTO position
Move Remote switch to ON position
6
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