Handcell DAG1000 Series User Manual

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DAG1000/2000 Series FXS Voice Gateway
User Manual V2.0
25 de Mayo 332 Piso 4º (1002) CABA
25 de Mayo 332 Piso 4º (1002) CABA
Argentina
Argentina
Te +54 11 52170876
Te +54 11 52170876
handcellsa@gmail.com
handcellsa@gmail.com
www.handcell.com.ar
www.handcell.com.ar

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Summary of Contents for Handcell DAG1000 Series

  • Page 1 DAG1000/2000 Series FXS Voice Gateway User Manual V2.0 25 de Mayo 332 Piso 4º (1002) CABA 25 de Mayo 332 Piso 4º (1002) CABA Argentina Argentina Te +54 11 52170876 Te +54 11 52170876 handcellsa@gmail.com handcellsa@gmail.com www.handcell.com.ar www.handcell.com.ar...
  • Page 2 Revision Records File Name DAG1000/2000 Series FXS Voice Gateway User Manual Document Version Firmware Version 20.03.03.05 Date 2012/03/16 Revised by Technical Support Department...
  • Page 3: Table Of Contents

    Table of Contents Equipment Introduction ..............1 1.1 Overview ..................1 1.2 Equipment Structure ..............1 1.3 Installation ................... 2 1.4Network Applications ..............3 1.5 Functions and Features ..............3 1.5.1 Protocol standard supported ..........3 1.5.2 Voice and Fax parameters ............ 4 1.5.3 Supplementary service ............
  • Page 4 4.5 Network Configuration ..............15 4.5.1 Local Network ..............15 4.5.2 VLAN Parameter ..............17 4.5.3MAC Clone(Routing mode will be optional) ......19 4.5.4 DHCP Server (Routing mode will be optional) ...... 20 4.5.5 DMZ Host (Routing mode will be optional) ......21 4.5.6 Forward Rule(Routing mode will be optional) .......
  • Page 5: Equipment Introduction

    DAG1000/2000 Series FXS Voice Gateway User Manual 1. Equipment Introduction 1.1 Overview Thanks for purchasing Dinstar DAG1000/2000 ( hereinafter referred to as the DAG ) series FXS analog voice gateway. DAG1000/2000 series FXS analog gateway is access gateway based on IP network. It can provide low cost, simple operation VoIP solutions for small enterprise, the family office, remote office and branch enterprise.
  • Page 6: Power Supply

    DAG1000/2000 Series FXS Voice Gateway User Manual Figure 2-3 DAG1000-4S Figure 2-4 DAG1000-8S 1.3 Power supply DAG1000/2000 adopts AC 110-240V power supply, with the power adapter convert to 12V DC power. Power parameters: Input:100-240V, 50-60Hz Output: 12V DC Notes: Because power adapter interface is different in different country, please confirm the interface standard with us before shipment.
  • Page 7: Network Applications

    DAG100 00/2000 Seri es FXS Voice Gateway Use er Manual 4 Network k Applicat tions Figure 4-1 1 : Network A pplications 5 Function ns and Fe eatures .1Protocol standard s supported SIP V2.0 0 (RFC 3261, , 3262, 3264 •...
  • Page 8: Voice And Fax Parameters

    DAG1000/2000 Series FXS Voice Gateway User Manual 1.5.2 Voice and Fax parameters G.711A/U law, G.723.1, G.729AB • Comfortable Noise Generation (CNG) • Voice Activity Detection (VAD) • Echo Cancellation (G.168) • Adaptive Dynamic Jitter Buffer • Voice and fax gain control •...
  • Page 9: Call Hold

    DAG1000/2000 Series FXS Voice Gateway User Manual need only a simulation with the FXS port unit equipment linked together and set up calls not registered. Elements necessary to completing a direct IP call : Both DAG serial and other VoIP Device, have public IP addresses; Both DAG serial and other VoIP Device are on the same LAN using private IP addresses;...
  • Page 10: Call Transfer

    DAG1000/2000 Series FXS Voice Gateway User Manual call is placed on hold. Press the “flash” button to toggle between two active calls. 2.4 Call Transfer 2.4.1Blind Transfer Blind transfer used to transfer call to the third party without inform caller. Assume that call Caller A and B are in conversation.
  • Page 11: 3-Way Conference

    DAG1000/2000 Series FXS Voice Gateway User Manual 4 ) If Caller C does not answer the call, Caller A can press “flash” to resume call with Caller 2.4.3 3-way Conference 3-way conference : 1 ) Caller A call B, B pick up into call states 2 )...
  • Page 12 DAG1000/2000 Series FXS Voice Gateway User Manual *150* Set the way of obtain IP address *157* Set network method *152* Set IP address *153* Set Subnet mask *156* Set default gateway IP address *193# Obtain IP address through DHCP again *160*1# Open WAN port to access web *166*000000#...
  • Page 13: Sending And Receiving Fax

    DAG1000/2000 Series FXS Voice Gateway User Manual 2.6 Sending and Receiving Fax 2.6.1 DAG ( FXS ) support four fax modes: 1 ) T.38 ( FoIP ) 2 ) Pass-Through 3 ) Modem 4 ) adaptive 2.6.2 T. 38 and Pass-Through T.38 is the preferred method because it is more reliable and works well in most network conditions.
  • Page 14: Web Configuration

    DAG1000/2000 Series FXS Voice Gateway User Manual to network; ( 3 ) Telephone is connecting to FXS port of device. 1) Configure dynamic IP address by DHCP : Offhook; Dial “*150*2#”; Onhook; If the equipment hint success, after 10 seconds, and restart the equipment. (Power-off then power-on) 2) Configure Static IP address Offhook;...
  • Page 15: Login Web

    DAG1000/2000 Series FXS Voice Gateway User Manual are on the same IP segment, with Windows 7 as an example, the local computer IP address change for 192.168.11.10 : Figure 4.1-1Modify IP address Check connection between computer and device, click “Start”-> “run”-> input “cmd”, run ping 192.168.11.10 –t order to check the connectivity between them .
  • Page 16: State And Statistics

    DAG1000/2000 Series FXS Voice Gateway User Manual 4.3 State and Statistics 4.3.1 System Information System information interface shows the run information as following figure 4.3.1 below: Figure 4.3-1 System Information System information as follow: Table 4.3-1 System Information Description MAC address WAN port hardware address.
  • Page 17: Registration Information

    DAG1000/2000 Series FXS Voice Gateway User Manual 4.3.2 Registration Information Figure 4.3-2 Port and Port group registration information 4.3.3 TCP/UDP Statistics Figure 4.3-3 TCP/UDP Statistics Information Figure 4.3-3 shows TCP sending and receiving, UDP sending and receiving packets of statistical information since the device launched. 4.3.4 RTP Session Statistics Figure 4.3-4 RTP Session Statistics Figure 4.3-4 display real-time RTP conversation flow data information, includes:...
  • Page 18: Quick Setup Wizard

    DAG1000/2000 Series FXS Voice Gateway User Manual 4.4 Quick Setup Wizard Quick configuration guide will guide users to configure the device step by step. Users only need to configure network, SIP server and sip port in quick setup wizard. Basically, after these three steps, users are able to make voice call through device.
  • Page 19 DAG1000/2000 Series FXS Voice Gateway User Manual Figure 4.5-1Route Mode Figure 4.5-2 Bridge Mode “Link Speed & Duplex” used to select Ethernet port work mode, include 5 kinds of • choice, “Auto Detect” 、 “10Mbps half-duplex” 、 “10Mbps full-duplex”, “100Mbps...
  • Page 20: Vlan Parameter

    DAG1000/2000 Series FXS Voice Gateway User Manual half-duplex”, “100Mbps full-duplex”, default is “Auto Detect”. When select “Obtain IP address automatically”, DAG will obtain IP address by DHCP. • When select “Use the following IP address”, that configure DAG to fixed IP address •...
  • Page 21 DAG1000/2000 Series FXS Voice Gateway User Manual requirement for providing QoS is included in this standard, e.g. ability to regenerate user priority of received frames using priority information contained in the frame and the User Priority Regeneration Table for the reception Port. 2) 802.1p IEEE 802.1p standard, Traffic class expediting and dynamic multicast filtering.
  • Page 22 DAG1000/2000 Series FXS Voice Gateway User Manual Fill out an ID to describe a data VLAN group, ID 0 Data 802.1Q VLAN ID(0-4095) used to management VLAN, can’t used to service configure. Data VLAN 802.1 protocol to control network traffic priority, Data 802.1p Priority (...
  • Page 23: Dhcp Server (Routing Mode Will Be Optional)

    DAG1000/2000 Series FXS Voice Gateway User Manual wireless router have this feature. The principle of MAC address clone is deliberately exposed MAC address of bound computer to the ISP server and let the ISP server think that used only a single piece of computer, in fact many computers in sharing the Internet. This function used to prevent ISP limiting to share the Internet.
  • Page 24: Dmz Host (Routing Mode Will Be Optional)

    DAG1000/2000 Series FXS Voice Gateway User Manual 4.5.5 DMZ Host (Routing mode) DMZ(Demilitarized Zone) connect web, e-mail etc. server allowed external to access to this area. Make the internal network located the back of the zone of confidence and not allow any access, separation of inside and outside the network, protect user information.DMZ can be understood that a special areas of the network and different from the external network or intranet.
  • Page 25: Static Route Table

    DAG1000/2000 Series FXS Voice Gateway User Manual single or a few port foreign communication on some protocol. When the conflicts exist between forward rule and DMZ host, the configuration of forwarding rules is preferred. Forward rule configuration interface as follows: Figure 4.5-7 Forward rule configuration interface 4.5.7 Static Route Table Static Route Table is IP communication direction in network, generally do not need to...
  • Page 26: Arp

    DAG1000/2000 Series FXS Voice Gateway User Manual 4.5.8 ARP ARP brief introduction: ARP is address resolution protocol. After configuring ARP, users can get physical address through device IP address. Under TCP/IP network environment, each host is assigned a 32-bit IP address. But the message transmission needs to know the purpose the physical address of the party.
  • Page 27 DAG1000/2000 Series FXS Voice Gateway User Manual 5 ) Carrier grade soft-switch platform, such as Cisco, Huawei, Zteetc. SIP server configuration interface as follows: Figure 4.6-1 SIP Server Configuration Interface SIP parameter description: Primary SIP Server IP SIP Server IP address or Domain name provided by VoIP service provider. Primary SIP Server port Service port, default is 5060 protects registrar against excessively frequent registration refreshes...
  • Page 28: Port Configuration

    DAG1000/2000 Series FXS Voice Gateway User Manual 4.7 Port Configuration Port parameters include: Send gain, receive gain, primary display name etc. Figure 4.7-1 Port configuration interface Port parameters introduce as follows: It is use to control the volume of conversation, Adjust "TX gain" will affect the Tx Gain end users voice size, the default value is 0.
  • Page 29: Advanced

    DAG1000/2000 Series FXS Voice Gateway User Manual User ID the form of digit similar to phone number or actually a phone number. Primary/Secondary SIP SIP service subscriber’s Authenticate ID used for authentication. Can be Authenticate ID identical to or different from SIP User ID. Primary/Secondary SIP password which registers to soft switch/SIP server Authenticate password...
  • Page 30 DAG1000/2000 Series FXS Voice Gateway User Manual Figure 4.8-1 FXS Parameters Configuration Interface FXS parameters description: Hear the dial tone when pick up the phone. Choose the national standards Call Process Tone from the drop-down box. Default is the United States. With the help of dialing timeout, you can limit the time while users typing the digits from an extension.
  • Page 31: Media Parameter

    DAG1000/2000 Series FXS Voice Gateway User Manual After enable this configuration, The DAG send caller to phone set before Send CID before Ringing ringing, otherwise the caller ID will display after ringing. Delay of sending CID after Definite delay timer of caller ID while it set to send caller ID after ringing. Ringing Its Default value 500ms SLIC Setting...
  • Page 32: Sip Parameter

    DAG1000/2000 Series FXS Voice Gateway User Manual Each kind of coding has a unique type load Payload Type value, refer toRFC3551 Packetization Time Voice package time Voice data flow rate, system default Rate Default is disable, if enable, according to the current noise environment dynamically adjust mute inhibit threshold, thus in the user in silent state stop transmission background...
  • Page 33 DAG1000/2000 Series FXS Voice Gateway User Manual SIP parameter description : Voicemail message indicator, it is to be realized in the way SUBSCRIBE for MWI of NOTIFY Voicemail User ID Access code to voicemail box When call come into holding, if select to receive and not send packet, then the local can hear call waiting tone.
  • Page 34 DAG100 00/2000 Seri es FXS Voice Gateway Use er Manual uctions : Voic ce mail instru Here e DAG work with Elastix t the example , introduces how voicema ail work in D DAG. 1 ) D DAG register t to Elastix ser rver.
  • Page 35 DAG100 00/2000 Seri es FXS Voice Gateway Use er Manual Figu ure 4.8-7 Voice email Setting 4 ) D DAG dial *200 0#, then dial voicemail ac ccount and th hen ask passw word for Vali idation. After r that e user will he ear voice mes ssage.
  • Page 36: Digit Map

    DAG1000/2000 Series FXS Voice Gateway User Manual 4.8.5 Digit Map Figure 4.8-9Digit Map Gateway is collect digits dialed by user, if received a number to be immediately report, the efficiency is too low and a large number of take up network resources. A reasonable method is concentration sending a message after receiving all number.
  • Page 37 DAG1000/2000 Series FXS Voice Gateway User Manual 2. Range [] One or more DTMF symbols enclosed between square brackets ("[" and "]"), but only one can be selected. 3. Range () One or more expressions enclosed between round brackets ("(" and ")"), but only one can be selected.
  • Page 38: Feature Codec

    DAG1000/2000 Series FXS Voice Gateway User Manual or first is 13, followed by 9 digits. 3. (13 | 15 | 18)xxxxxxxxx Means that first is "13","15" or "18", followed by 8 digits. 4. [1-357-9]xx Means that first is "1","2","3" or "5" or "7","8","9", followed by 2 digits. 4.8.6 Feature Codec Feature codec includes device function and call function.
  • Page 39 DAG1000/2000 Series FXS Voice Gateway User Manual Inquire LAN port IP address Dial*158# to obtain device WAN port IP address Inquire WAN port IP address Dial*159# to obtain device WAN port IP address Inquire Phone Number Dial*114# to obtain port account *150*0#, means pppmodem, *150*1#, means static IP, Setting IP Mode *150*2#, means obtain IP address by DHCP, *150*3#, means...
  • Page 40: System Parameter

    DAG1000/2000 Series FXS Voice Gateway User Manual Note : * private services are open by default 4.8.7 System Parameter System parameters include: STUN 、 NTP 、 Provision 、 WEB parameter 、 Telnet. 1 ) STUN : STUN ( Simple Traversal of UDP over NATs ) is a network protocol. It allows users back of NAT find their own public network address, NAT type and internet end port have been bound by NAT for a local port.
  • Page 41: Call & Routing

    DAG1000/2000 Series FXS Voice Gateway User Manual STUN Server Address STUN server IP address STUN Server Port STUN server port Primary NTP server address Primary NTP server IP address, system default is us.pool.ntp.org Primary NTP server port Default is 123 Secondary NTP server address Default is 18.145.0.30 Secondary NTP server port...
  • Page 42 DAG1000/2000 Series FXS Voice Gateway User Manual Figure 4.9-1 port group configuration interface Port group Number, It uniquely identifies a route, range from Index Port group description, its purpose is so you can identify the Description port group with a meaningful name Port group display, which will be used in SIP message, example: INVITE sip:bob@biloxi.com SIP/2.0...
  • Page 43: Ip Trunk

    DAG1000/2000 Series FXS Voice Gateway User Manual Cyclic ascending: when system selects ports’ Priority, it always begin from the number next to the number selected last time, if the maximum priority number is selected last time, then the next number is the minimum priority number, and move in cycles like this Descending: when system selects ports’...
  • Page 44: Routing Configuration

    DAG1000/2000 Series FXS Voice Gateway User Manual Index IP trunk number, it is range from 0 to 63 The description of IP trunk, its purpose is so you can identify the IP trunk with a Description meaningful name Remote Address Peer IP addressor domain name Remote Port Peer SIP port...
  • Page 45: Tel-Ip/Tel Routing

    DAG1000/2000 Series FXS Voice Gateway User Manual Index Routing priority: 0-31, 0 is the highest priority. its purpose is so you can identify theIP0->Tel routing with a Description meaningful name Calls from IP Trunk/SIP Server, any means any IP Caller number Prefix, its length normally less or equal to caller number, which helps to matching routing exactly.
  • Page 46: Manipulation Configuration

    DAG1000/2000 Series FXS Voice Gateway User Manual Caller number Prefix, its length normally less or equal to caller number, which Caller Prefix helps to matching routing exactly. if caller number is 2001, the caller prefix can be 200 or 2. “any” means match any caller number like “bob1”,”29801” Called number Prefix, its length normally less or equal to called number, which helps to matching routing exactly.
  • Page 47: Tel-Ip Caller

    DAG1000/2000 Series FXS Voice Gateway User Manual Called number Prefix, its length normally less or equal to called number, which helps to matching routing exactly. if called number Callee Prefix is 008675526456659, the called prefix can be 0086755 or 00., “any”...
  • Page 48: Tel-Ip Callee

    DAG1000/2000 Series FXS Voice Gateway User Manual Configuration parameters are the same with “IP->Tel Callee”. 4.10.3 Tel-IP Callee Figure 4.10-3 Tel-IPCallee Configuration parameters are the same with “Tel->IP Caller”. 4.11 Maintenance 4.11.1 syslog Parameter Syslogis a protocol used in (TCP/IP) network transmission of record of the standard file information.
  • Page 49: Firmware Upload

    DAG1000/2000 Series FXS Voice Gateway User Manual text information (less than 1024 bytes) to syslog the receiver. The receiver are: “syslogd” 、 “syslog daemon” or syslog server. Syslog message can be transferred by TCP/UDP. Syslog level : none Used to misarrange •...
  • Page 50: Data Backup

    DAG1000/2000 Series FXS Voice Gateway User Manual 4.11.3 Data Backup The process data backup: 1) Click “Data Backup” 2) Click “Backup” to backup data to PC. Figure 4.11-3 Data Backup Interface 4.11.4 Data Restore The processes of data restore: 1) Click “Data Restore” 2) Browse file, select data file.
  • Page 51: Tracert Test

    DAG1000/2000 Series FXS Voice Gateway User Manual 2) Fill IP address or domain connected, click start. 3) Received a message indicates that network connection normal, or network connected to a fault. Figure 4.11-5 Ping Parameter Interface 4.11.6 Tracert Test Tracert is trace router and used to tracking routing. Tracert sends a sequence of Internet Control Message Protocol (ICMP) echo request packets addressed to a destination host.
  • Page 52: Password Modification

    DAG1000/2000 Series FXS Voice Gateway User Manual of routers and layer 3 switches) that the packets have traversed. The timestamp values returned for each router along the path are the delay (aka latency) values, typically measured in milliseconds for each packet. Tracert introduce :...
  • Page 53: Factory Reset

    DAG1000/2000 Series FXS Voice Gateway User Manual Figure 4.11-7 Password Modification Interface 4.11.8 Factory Reset Click “Apply” to restore the factory settings. Figure 4 . 11-8 Factory Reset Interface 4.11.9 Device Restart Click the “Save” button in the Configuration page to save the changes to the equipment configuration.
  • Page 54: Glossary

    DAG1000/2000 Series FXS Voice Gateway User Manual 5. Glossary DNS : Domain Name System • SIP : Session Initiation Protocol • TCP : Transmission Control Protocol • UDP : User Datagram Protocol • RTP : Real Time Protocol • PPPOE : point-to-point protocol over Ethernet •...

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