Problems With The Wan Interface; Problems With The Lan Interface - Telkom ADSL 5102G Instruction Manual

Problems with the WAN Interface

Problem
Initialization of the
PVC connection
("linesync") failed.
Frequent loss of
ADSL linesync
(disconnections).

Problems with the LAN Interface

Problem
Can't ping any PCs
on the LAN.
Corrective Action
Ensure that the telephone cable is connected properly from
the ADSL port to the wall jack. The ADSL LED on the front
panel of the router should be on. Check that your VPI, VCI,
encapsulation type and type of multiplexing settings are the
same as those provided by your ISP. Reboot the router. If you
still have problems, you may need to verify these settings
with your ISP.
Ensure that all other devices connected to the same
telephone line as your router (e.g. telephones, fax machines,
analogue modems) have a line filter connected between
them and the wall socket and ensure that all line filters are
correctly installed and the right way around. Missing line
filters or line filters installed the wrong way around can cause
problems with your ADSL connection, including causing
frequent disconnections.
Corrective Action
Check the Ethernet LEDs on the front panel. The LED should
be on for a port that has a PC connected. If it is off, check the
cables between your router and the PC. Make sure you have
uninstalled any software firewall for troubleshooting.
Verify that the IP address and the subnet mask are consistent
between the router and the workstations.
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