Appendix A-Troubleshooting - AGFA Horizon Ultra Scanner Owner's Manual

Appendix A Troubleshooting
The Horizon Ultra scanner is designed for efficient, trouble-free
operation. This appendix describes what to do in the unlikely event
that problems would occur.
The scanner does not start up.
The scanner is not receiving any power.
Check whether the voltage of the power cable corresponds
with the voltage in your area. If it does, verify the power
connection to the scanner.
Check whether the power cable fuses are failing. If the fuses
are failing, replace them following the procedure that is
described earlier in this guide.
If, after you changed the fuse, the scanner still receives no
power, contact your dealer or Agfa service representative.
The scanner makes a banging noise and nothing moves under the glass
plate.
The scanner was not properly unlocked. Immediately switch
the scanner off and unlock properly, or call your service
representative.
The Error indicator light (red) on the scanner's operating panel
switches on during the power-up sequence.
A malfunction has been detected by the scanner.
Check that you have removed the shipping constraint.
Check the reflection and transparency lamp in the scanner.
If one of the lamps flickers, dims, or switches off, please
contact your dealer or Agfa service representative.
The reflection or transparency lamp has failed.
The reflection or transparency lamp has to be changed,
following the procedure that is described earlier in this guide.
Preferably contact your dealer or Agfa service representative.
The reflection or transparency lamp has turned black.
The reflection or transparency lamp has to be changed,
following the procedure that is described earlier in this guide.
Preferably contact your dealer or Agfa service representative.
Appendix A — Troubleshooting 44