Operating System; Passwords - Gateway M405 User Manual

Chapter 17: Troubleshooting
Help and
Support

Operating system

The program I am working in has stopped responding but the cursor
moves and other programs work
■ The program has become unresponsive. Press C
Task Manager and close the non-responsive program.
The notebook keeps showing the wrong date and time even after
resetting
■
The CMOS battery on the system board may need to be replaced. Contact
Gateway Technical Support.
The notebook seems to be operating more slowly than usual
■
The hard drive is full or nearly full. Run the Disk Cleanup utility to clear
out unnecessary and temporary files, and remove unneeded programs and
files. For more information, see
■ The hard drive needs defragmenting. Run Disk Defragmenter to
consolidate files and folders on the hard drive. For more information, see
"Defragmenting the hard drive" on page

Passwords

Your notebook does not accept your password
Make sure that C
password.
You forgot your startup password
The password feature (which is set in the BIOS Setup utility) is very secure, with
no easy way to recover a forgotten password. You must return your notebook
for repair. Call Gateway Technical Support for instructions.
272
For more information about network troubleshooting in
Windows XP, click Start, then click Help and Support.
Type the keyword network troubleshooting in the
Search box
and P
APS LOCK AD LOCK
www.gateway.com
, then click the arrow.
+A
TRL
"Using Disk Cleanup" on page
213.
are turned off, then retype the
+D to open the
LT EL
210.