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About Your Vonage Online Account
VOICEMAIL
Your Vonage voicemail is the most flexible and useful tool you've ever had!
Checking Your Voicemail
You can check your voicemail from anywhere in the world using these 3 options:
•
Get your voicemail from your Vonage phone. Simply dial *123 to
retrieve your messages.
•
Get your voicemail online: Click on "Get Voicemail" from the Voicemail menu.
•
Get your voicemail via email: Check on Voicemail Email Notification within the
voicemail settings menu to enable email delivery of voicemails.
Change Pin
You can change your voicemail PIN number by clicking "Change PIN" in the
Voicemail menu.
Change Greeting
You can change your greetings anytime by dialing *123 from your Vonage phone
and pressing 91 for Greetings.
FEATURES
Your Vonage account can meet all your requirements when it comes to
features and access options. Just log into the Features section to customize
these features and more:
911 Dialing
Activate 911 Dialing to be sure that emergency personnel can respond quickly to
your call for help! You can easily update your street address at any time through
your Vonage Web Account
Call Forwarding
Make sure that callers can always find you – regardless of where you are! Vonage Call
Forwarding will automatically route all incoming calls to any number in the US and Canada.
Call Waiting with Caller ID
Take only the call you want! You can view incoming calls while you're on the
phone and decide if you want to take them or let them go to voicemail.
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SimulRing
If you frequently change locations, or you use more than one landline and mobile
phone over the course of a day, set up the SimulRing feature to forward incoming
calls to up to 6 phones simultaneously, allowing you to pick up whatever line you
hear first or are the closest to!
Network Availability Number
Never worry about your ISP going down again! Have your Vonage number(s)
forwarded to any phone number in the US or Canada in the event your Internet
connection is disrupted.
Voicemail Settings
Set up your voicemail to allow you to access your voicemail from anywhere!
Forward your messages to your email account, or access them through any
phone or Web browser.
Bandwidth Saver
Never worry that bandwidth limitations from your ISP will prevent you from using
your computer and your phone at the same time. Use Vonage Bandwidth Saver to
change the bandwidth settings for your Vonage phone number(s).
International Calling
Are the in-laws visiting and you don't want them spending hours on your phone
calling international numbers? You can turn international calling on and off
through the Features menu.
Call Hunt
If your Vonage line is busy, the Call Hunt feature can automatically forward
your incoming calls to other Vonage lines in the order you specify so you'll
never miss a call again!
Enjoy your Vonage Internet Phone Service!
If you have any questions please visit:
www.vonage.com/help (US)
www.vonage.ca/help (Canada)
If you're still having trouble, please call 1-866-243-4357
In Canada please call 1-877-272-0528
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