DEC a-Series Installation And Setup Manual

Digital personal workstation

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DIGITAL Personal Workstation a/au-Series
Installation and Setup Guide
Part Number: EK-ALMIG-SI. A01
April 1998
Digital Equipment Corporation
Maynard, Massachusetts

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  • Page 1 DIGITAL Personal Workstation a/au-Series Installation and Setup Guide Part Number: EK-ALMIG-SI. A01 April 1998 Digital Equipment Corporation Maynard, Massachusetts...
  • Page 2 April 1998 Digital Equipment Corporation makes no representations that the use of its products in the manner described in this publication will not infringe on existing or future patent rights, nor do the descriptions contained in this publication imply the granting of licenses to make, use, or sell equipment or software in accordance with the description. Possession, use, or copying of the software described in this publication is authorized only pursuant to a valid written license from DIGITAL or an authorized sublicensor.
  • Page 3 FCC Information - Class B This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 4 help...
  • Page 5: Table Of Contents

    Table of Contents 1 Getting Started Before You Begin ....................1–1 Initial System Inventory................... 1–1 Pre-Startup Checklist ..................1–2 Creating a Comfortable Work Environment ............. 1–2 Installing Your System.................... 1–4 Network Connection ..................1–5 Connecting External System Devices............... 1–6 Starting Your System....................1–8 Preloaded Operating System Software..............
  • Page 6 Contents DIGITAL UNIX and OpenVMS Operating System Firmware......2–6 Update Utility ................... 2–6 Using the Flash Update Utility from the SRM Console ......2–7 3 Troubleshooting Tips ........................3–1 Logging Equipment ....................3–2 System Troubleshooting ..................3–2 4 Customer Support Product Information....................
  • Page 7 Preface Welcome This guide describes how to install, set up, and troubleshoot your DIGITAL Personal Workstation a/au-Series system. Topics covered include: • System inventory • Ergonomics • Connection of external devices • System installation • Preloaded operating system software • System security •...
  • Page 8 Preface Symbol Meaning Used to alert users to Warnings and Cautions. Indicates installation and connection steps. Indicates system startup and turning off steps. Indicates system security topics. Indicates topics on operating system installation or firmware updates. Indicates general troubleshooting tips. Indicates system logging or general product information.
  • Page 9: Getting Started

    Getting Started This chapter includes an inventory of the items shipped with your system and tells you how to start, install, restart, and turn off your system. Information about preloaded software and guidelines for system security are included as well. Your DIGITAL Personal Workstation is a high-performance system that uses the latest microprocessor and core logic technology.
  • Page 10: Pre-Startup Checklist

    Getting Started Pre-Startup Checklist Before you start your system, perform the following checks: • Review the information supplied with your system, including user documentation. • Select a well-ventilated site for your system near a grounded power outlet and away from sources of excessive heat. The site also should be isolated from electric noise (for example, spikes, sags, and surges) produced by devices such as air conditioners, large fans, radios, and televisions.
  • Page 11 Getting Started WARNING: If you experience pain or discomfort while using your system, rest and review the posture and work habits instructions. If pain or discomfort continues, discontinue use and report the condition to your job supervisor or physician. Table 1-1: Recommendations for Posture and Work Habits Adjust To allow the following conditions 1.
  • Page 12: Installing Your System

    Getting Started Installing Your System This section shows the installation and connection steps for your system. NOTE: All connectors are keyed with icons on the back of the system box. CAUTION: To ensure proper cooling, verify that air can flow freely into the system front and out the rear of the system.
  • Page 13: Network Connection

    Getting Started 2. Connect the mouse and keyboard, as shown. 3. Connect the monitor, as shown. Network Connection Your DIGITAL Personal Workstation has an embedded Ethernet LAN controller. Refer to the figure, which shows the MAU (media adapter unit) installed, and connect your system to the network.
  • Page 14: Connecting External System Devices

    Getting Started The internal network cables are already installed for you. Optional network kits are available. Contact your DIGITAL representative for more information about the availability of these options. Connecting External System Devices The following section describes how to install external devices into your system. 1.
  • Page 15 Getting Started 4. Connect the AC adapter cord to the primary speaker. 5. Plug the speaker AC adapter into a power outlet. NOTE: The figure shows a typical speaker system. Your speakers and connections may vary, depending upon the make and model you purchased. Refer to the documentation that came with your speakers for further information.
  • Page 16: Starting Your System

    Getting Started Perform the following steps to connect a local printer to your workstation: 1. Review your printer documentation and perform any pre-installation instructions before attempting to connect it to your workstation. 2. Make sure your printer and workstation are turned off.
  • Page 17: Preloaded Operating System Software

    Getting Started Preloaded Operating System Software Your system was preloaded with the operating system that you specified when ordering your system (i.e., Microsoft Windows NT, DIGITAL UNIX, or OpenVMS). See Chapter 2, Setting Up an Operating System, for instructions on reinstalling an operating system. Turning Off Your System Before turning off your system, save and close all open files according to the steps outlined for your specific operating system.
  • Page 18: Openvms

    Getting Started • Open a terminal window. • Type Shutdown -h now. • The system returns to the SRM console. 3. Your system displays >>> indicating it is safe to turn off or restart the system. 4. To turn off power, press the system unit power button. 5.
  • Page 19: Passwords

    Getting Started 1. Insert the lock into the opening at the back of the system. 2. Turn the lock clockwise to secure it. 3. Connect the power cord and plug it into the wall outlet. 4. Turn on the system. Passwords For additional security, most screen saver and pause screen displays can have password protection enabled.
  • Page 20 help...
  • Page 21: Setting Up An Operating System

    Setting Up an Operating System Refer to the specific operating system information you received for details. NOTE: This information provides what you need to begin an operating system installation. Once you have started an installation, follow the on-screen instructions, which may differ slightly from what is documented here. This chapter describes how to install an operating system;...
  • Page 22 Setting Up an Operating System • Partition 2 (typically, the “D” drive) is 6 MB, formatted FAT, and identified as the system partition. Table 2-1 describes how to install Microsoft Windows NT operating system on a properly partitioned and formatted disk. NOTE: You must have the AlphaBIOS console installed and running in order to install the Windows NT operating system.
  • Page 23 Setting Up an Operating System Table 2-1: Starting a Windows NT Installation, continued Step Action Result or Displayed Text Type “S” to select additional devices. Select the SCSI adapter you want from the following list, or select “Other” if you have a device support disk Press [Enter] if you do not want to provided by an adapter manufacturer.
  • Page 24 Setting Up an Operating System Table 2-1: Starting a Windows NT Installation, continued Step Action Result or Displayed Text Press [F8] to indicate your acceptance A message indicating your choices displays. of the licensing agreement. Press [Enter] to confirm your choice. Setup has found Windows NT on your hard disk in the directories shown below.
  • Page 25: Starting A Digital Unix Or Openvms Installation

    Setting Up an Operating System Starting a DIGITAL UNIX or OpenVMS Installation To start a DIGITAL UNIX or OpenVMS installation, follow the steps in Table 2-3. NOTE: The SRM console must be installed and running in order to perform a DIGITAL UNIX or OpenVMS installation.
  • Page 26: Microsoft Windows Nt Operating System Firmware

    Setting Up an Operating System the Microsoft Windows NT operating system), and the SRM console firmware (for the DIGITAL UNIX and OpenVMS operating systems). This section explains how to use the firmware update utility to install firmware upgrades. Consult the appropriate operating system-specific section (e.g., Microsoft Windows NT, DIGITAL UNIX, or OpenVMS).
  • Page 27: Using The Flash Update Utility From The Srm Console

    Setting Up an Operating System Using the Flash Update Utility from the SRM Console To update the firmware from the SRM console, do the following: 1. Insert the Firmware Update CD-ROM into the CD-ROM drive. 2. Type the show device command to determine the device ID of the CD-ROM drive. >>>SHOW DEVICE dka0.1.0.4.0 DKA0...
  • Page 28 Setting Up an Operating System Digital Personal Workstation 500 au Firmware Update V6.78 Use HELP or ? for help Update VERIfy List Show DUmp VERBose NVerbose DEbug NDebug Apu-> 4. To update the firmware, type update and SRM. The following information is displayed as the firmware is being updated.
  • Page 29: Troubleshooting

    Troubleshooting This chapter describes initial as well as some detailed troubleshooting for your DIGITAL Personal Workstation. Refer to the documentation supplied with additional options if you experience problems with specific options that you have installed. Tips Use these troubleshooting tips should your computer ever fail to operate correctly. •...
  • Page 30: Logging Equipment

    Troubleshooting • Pay close attention to any error message that appears on your screen. If the error message is hardware related, refer to the troubleshooting tables later in this chapter for recommended actions. If the error message is operating system-related, refer to online Help and the appropriate operating system documentation supplied with your computer.
  • Page 31 Troubleshooting Table 3-1: System Troubleshooting Problem Possible Cause Action Power indicator not on. System is not plugged in. Plug the system in, and then turn it back on. System is not turned on. Push the power button. No power at the wall outlet. Use another wall outlet.
  • Page 32 Troubleshooting Table 3-1: System Troubleshooting, continued Problem Possible Cause Action Power is on, but there is no Monitor brightness and Adjust the brightness and contrast screen display and no contrast controls are not controls. beeps. correctly set. Monitor is off. Ensure AC power cord is plugged in and turn on the monitor.
  • Page 33 Troubleshooting Table 3-1: System Troubleshooting, continued Problem Possible Cause Action System does not boot. Operating system software Install the appropriate operating is not installed on the hard system. disk drive. Hard drive cable is not Connect hard drive signal and power connected or there is no cables.
  • Page 34 Troubleshooting Table 3-1: System Troubleshooting, continued Problem Possible Cause Action System boots automatically System is set to autoboot. For DIGITAL UNIX or OpenVMS when you don’t want it to. users: When SRM starts, press [Ctrl/C] to stop the autostart countdown. Type >>>auto_action halt to change a variable.
  • Page 35 Troubleshooting Table 3-1: System Troubleshooting, continued Problem Possible Cause Action No response to mouse Mouse is not connected. Connect the mouse and restart the commands. operating system. Mouse is connected to the Connect the mouse to the mouse port keyboard port. and restart the operating system.
  • Page 36 Troubleshooting Table 3-1: System Troubleshooting, continued Problem Possible Cause Action Security mode is enabled. User does not have correct For Windows NT users, perform the Password does not work. password. following steps: 1. Power off the system. 2. Open the system box. 3.
  • Page 37 Troubleshooting Table 3-2: Disk Drive Troubleshooting Problem Possible Cause Action Hard disk drive cannot read Incorrect SCSI drive ID Set the SCSI ID. or write information. settings. Refer to the disk drive installation instructions. Loose or incorrectly Make sure all cables are correctly installed cables.
  • Page 38 Troubleshooting Table 3-3: Audio Troubleshooting Problem Possible Cause Action No sound. Cables not plugged in. Plug in the cables. Driver not installed. Install the driver. Volume control set low. Use an on-screen volume control (if available) to increase the volume. Headset plugged in.
  • Page 39 Troubleshooting Table 3-4: Monitor Troubleshooting Problem Possible Cause Action Monitor power indicator is Monitor is turned off. Turn on the monitor. not on. Power cord is not connected. Connect the power cord to the system or a wall receptacle. No power at wall receptacle. Use another receptacle.
  • Page 40 help...
  • Page 41: Customer Support

    Customer Support This chapter provides information on obtaining additional product operating instructions as well as ways to obtain advanced troubleshooting assistance. Product Information Several resources are available to answer your questions about using and maintaining your system as well as product- and operating–system-related updates. WWW Go to http://www.workstation.digital.com/products/guides/.
  • Page 42 Customer Support Web inquiry, please fill in the following checklist prior to placing a call to ensure that the customer support staff have the information necessary to process your request. BEFORE YOU CALL, fill in the following information: Today’s date Customer company name Address Contact name...
  • Page 43 Index AlphaBIOS Equipment console, 2–2 logging, 3–2 Audio Ergonomics, 1–2 troubleshooting, table, 3–10 Ethernet LAN, 1–5 External devices connecting, 1–6 Battery type, 3–7 Boot Firmware multiple, precautions, 2–1 preparing a floppy diskette, 2–6 update utility, 2–6 updating, 2–1, 2–5 Flash Checklist update utility, 2–6 pre-startup, 1–2...
  • Page 44 Index inventory, 1–1 passwords, 1–11 security, 1–10 Network startup, 1–8 connection, 1–5 startup, voltage selection, 1–4 turning off, 1–9 turning off, 1–9 OpenVMS, 1–10 voltage, 1–4 installing, 2–5 System components installing, table, 2–5 lifting, 1–2 updating firmware, 2–6 Operating system installing, 2–1 Troubleshooting, 3–1, 3–2 audio, table, 3–10...

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