Customer Support; Product Information; Support Resources/Checklist - DEC a-Series Installation And Setup Manual

This chapter provides information on obtaining additional product operating instructions as
well as ways to obtain advanced troubleshooting assistance.

Product Information

Several resources are available to answer your questions about using and maintaining your
system as well as product- and operating–system-related updates.
WWW Go to http://www.workstation.digital.com/products/guides/.
•
DIGITAL Personal Workstation a/au-Series System Reference and Maintenance
Guide (available May 1998). Detailed service-, maintenance-, FRU-, and
configuration-related information.
•
DIGITAL Personal Workstation a/au-Series Technical Information Guide (available
May 1998). Detailed information on CPU, ISA, PCI, interrupts, registers, addressing,
connectors and cables, LEDs, and FRU replacement, among other topics.
•
DIGITAL Personal Workstation au-Series Operating System Installation Guide
(EK-ALUNX-OS). Instructions on running multiple operating systems.
Your distributor or DIGITAL representative can provide information on products and
services as well

Support Resources/Checklist

In addition to the resources listed above, DIGITAL provides telephone customer support
available at 1-800-354-9000 (in the United States) or 1-800-267-5251 (in Canada). To
reach customer support through the Web, go to
http://www.digital.com/services/mcs_howto.htm. To make the most of your telephone or

Customer Support

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