DEC a-Series Installation And Setup Manual page 35

Table 3-1: System Troubleshooting, continued
Problem
No response to mouse
commands.
System forgets some
environment variables or
the time-of-day while
powered off.
For DIGITAL UNIX or
OpenVMS users: System
starts AlphaBIOS rather
than SRM firmware.
or
System forgets user
preference for SRM
firmware and starts
AlphaBIOS firmware when
powered on.
Possible Cause
Mouse is not connected.
Mouse is connected to the
keyboard port.
Mouse driver not installed.
Mouse ball sticking.
Dead battery.
No contact between battery
holder and battery.
Troubleshooting
Action
Connect the mouse and restart the
operating system.
Connect the mouse to the mouse port
and restart the operating system.
Install the appropriate mouse driver.
Refer to your supplied application
software documentation.
Clean the mouse.
Replace the lithium battery. Use a
DIGITAL (P/N 12-41474-05) or type
2032 three-Volt DC lithium battery.
See the DIGITAL Personal
Workstation System Reference and
Maintenance Guide for details.
Carefully adjust metal tab on battery
holder to allow contact with battery.
Installation and Setup Guide 3–7