Troubleshooting - Electrolux EHGC77BS User Manual

Troubleshooting

If you have a problem with the cooktop, check the table
below. You may be able to solve the problem and this will
save you from paying for a service call. You will have to pay
for a service call even in the warranty period if the problem
is one listed below.
Table 1
Fault
Burner will not light even though
the sparker is working.
No spark is obtained when
control knob is activated.
Flames uneven or tending to lift.
Flames not staying on
when knob is released.
Low heat, slow cooking.
Benchtop or knobs overheating.
Possible Cause
Knob not held down long enough in
'HIGH' position for flame safeguard.
Gas supply valve turned off.
Wrong knob turned.
Port blockage in ignition area.
Ignition spark plugs wet or dirty.
Electricity supply is disconnected or
switched off.
Ignition spark plugs wet or dirty.
Flame ports blocked or wet.
Burner cap incorrectly fitted.
Knob not held down long enough in
'HIGH' position for flame safeguard to
engage.
Knob not set between 'HIGH' and
'LOW'.
Dirt or spillage on flame safeguard
sensor.
Incorrect cooking pot or pan being
used.
Incorrect cooking pot or pan used.
Pot or pan not located on burner
properly.
electrolux e:line gas cooktops troubleshooting 5
Remedy
Repeat lighting procedure and hold knob
down for 5 seconds in 'HIGH' position.
(Refer page 2).
Turn on gas supply to appliance.
Ensure the knob you are turning
corresponds to the burner you want to light.
Ensure that ports in ignition area are clean
and dry.
Dry or clean ignition spark plugs.
Switch on electricity or check fuses.
Dry or clean ignition spark plugs.
Clean or dry flame ports.
Ensure this component is fitted correctly.
Repeat lighting procedure and hold knob
down for 5 seconds in 'HIGH' position.
(Refer page 2)
Knob MUST be set between these
positions.
Clean flame safeguard sensor tip.
Refer to Figure 5 (page 3).
Check Figure 5 for correct pot or pan to be
used.
Ensure pot or pan is centrally located on
burner.