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Thank you for purchasing this M&S music/communication product. Please fill out this form and return promptly so that we may register your purchase.
❏
❏
❏
1.
Mr.
Mrs.
First Name:
Address (Number and Street):
City:
Phone #:
3.
Model #:
5.
Store Name:
7.
9.
What are the top three (3) reasons influencing your purchase of this M&S product?
❏ M&S Systems' Reputation
❏ Builder Recommendation
❏ Internet Advertisement
❏ Quality/Durability
❏ Installation Availability
❏ Special Features
❏ Warranty
❏ Special Promotion
❏ Purchased by you?
10. Was this unit:
❏ Standard item in a new home?
❏ Upgrade item in a new home?
❏ Standard item in an existing home?
❏ An additional unit? ❏ A replacement unit?
11. Is this product:
If this product is a replacement, what is the approximate age in years
of unit being replaced? ___________
❏ Install this product yourself?
12. Did you:
❏ Have it professionally installed?
❏ Have a friend install it?
13. If you answered the previous question with the second option, what best describes
your overall satisfaction with product installation and follow-up service?
❏ Delighted (definitely recommend the dealer/installer to others)
❏ Meets Expectations (may recommend to others)
❏ Failed to Meet Expectations (will never recommend dealer/installer to others)
Expand:______________________________________________________
14. Have you previously owned M&S products? ❏ Yes
15. Are the operating instructions clear so that you can operate your
❏ Yes
M&S product?
If no, please expand:________________________________________
16. How did you hear about M&S Systems (or the company's two product lines:
M&S and AirVac)?
❏ Magazine Article/Ad
❏ Yellow Pages
❏ Internet
❏ Friend
17. Which group best describes your age?
❏ 20-30
❏ 41-50
❏
Ms.
Miss
❏ Reputation of Retailer
❏ Style/Appearance
❏ Value for Price
❏ Previous Experience
❏ Friend/Relative Recommendation
❏ Standard Option with House
❏ Ease of Operation
❏ Other, Expand: _____________________
❏ No
❏ No
❏ Newspaper Ad/Insert
❏ Mailer
❏ Dealer/Builder Showroom
❏ Prior Owner
❏ 31-40
❏ 50 +
Thank you! We value your answers and input.
❏
❏
2.
Married
Single
Initial:
Last Name:
E-mail:
4.
6.
18. Which group best describes your level of education?
19. Which best describes your family income?
20. Which best describes your home purchase?
21. In the last six (6) months, have you or has anyone
22. Would you be interested in learning about other
Comments:
___________________________________________________
___________________________________________________
___________________________________________________
___________________________________________________
State:
Serial #: (Located on back side of unit)
Date of Purchase: (MM DD YY)
8.
❏ High School
❏ Some College
❏ Completed College
❏ Graduate School
❏ Under $30,000
❏ $31,000-$60,000
❏ $61,000-$100,000
❏ $101,000-$150,000
❏ $151,000-$200,000
❏ $200,000 +
❏ Spec Home
❏ Custom Home
❏ Existing Home
❏ $150,000 (or less)
❏ $151,000-$300,000
❏ $301,000-$450,000
❏ $451,000 +
in your household:
❏ Purchased products through the mail?
❏ Purchased products through the web?
❏ Entertained outdoors?
❏ Traveled on vacation?
❏ Purchased a PC or PC software?
M&S Systems products such as:
❏ Central Vacuums
❏ Speaker/Home Theater
__________________________________________
Apt #:
Zip:
115932-2
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