How To Make Transactions; Chip Transactions; Magnetic Stripe Transactions; Skipping The Pin Code - VeriFone VX670 User Manual

2. DAY-TO-DAY USE

2.2 HOW TO MAKE TRANSACTIONS

2.2.1 Chip transactions

1. ENTER AMOUNT: Enter the amount in euros, including cents, and press Enter.
2. PLEASE INSERT CARD: Insert the card with the chip up in the chip reader, at the
front of the payment terminal.
3. VISA Fx / BANK Fx: The customer selects the payment method.
4. ENTER PIN: The customer enters the PIN code and presses Enter.
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The terminal prints two receipts. The first receipt is for the merchant, the
second one is for the customer.
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The payment terminal prompts you to check the customer's identity, if the
rules of the card product so require.
5. Press Enter, check the customer's identity, write the last four digits of the customer's
personal identity number on the receipt and indicate his/her identity card type.
6. REMOVE CARD: Remove the card from the reader.
Note: Make sure the card is in the reader slot during the entire
transaction, or the operation will be aborted.

2.2.2 Magnetic stripe transactions

1. ENTER AMOUNT: Enter the amount in euros, including cents, and press Enter.
2. PLEASE INSERT CARD: Swipe the card through the reader.
3. VISA Fx / BANK Fx: Select the payment method.
•
The terminal prints two receipts. The first receipt is for the merchant, the
second one is for the customer.
•
Ask the customer to sign the receipt.
•
The payment terminal prompts you to check the customer's identity, if the
rules of the card product so require.
4. Press Enter, check the customer's identity, write the last four digits of the customer's
personal identity number on the receipt and indicate his/her identity card type.

2.2.3 Skipping the PIN code

Note: If the PIN code step is skipped, the merchant is liable for
the transaction.
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You can skip the PIN code step by pressing Enter when the payment terminal
prompts for PIN.
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The payment terminal then verifies the transaction, and the customer needs to
sign the receipt.
•
Some cards do not allow the PIN code step to be skipped. In such a case, the
transaction is aborted. (For example, if you are paying with a foreign card, you can
never skip the PIN code step.)
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2.2.4 How to void a transaction

Note: You can void only transactions that are in the payment
terminal's memory.
1. Press MENU F1.
2. Select VOID.
3. ENTER RECEIPT NUMBER: The payment terminal shows the number of the previous
receipt. Press Enter to accept it, or enter another receipt number and press Enter
4. PLEASE INSERT CARD: Insert the card in the reader or swipe the card.
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The terminal prints two receipts. The first receipt is for the merchant, the
second one is for the customer.
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If necessary, ask the customer to sign the receipt.
TRANSACTION NOT FOUND: The receipt number you entered is wrong or the
transaction has already been transmitted to the bank, in which case it is no longer
in the payment terminal's memory.

2.2.5 How to enter a card number manually

1. Press MENU F1.
2. Select MANUAL ENTRY.
3. ENTER CARD NUMBER: Enter the card number and press Enter.
4. ENTER EXPIRY DATE xx/xx: Enter the expiry date of the card and press Enter.
5. VISA Fx / BANK Fx: Select the payment method.
6. ENTER AMOUNT: Enter the amount in euros, including cents, and press Enter.
7. DIAL? YES/NO: Select YES.
•
The terminal prints two receipts. The first receipt is for the merchant, the
second one is for the customer.
•
Ask the customer to sign the receipt.
•
The payment terminal prompts you to check the customer's identity, if the
rules of the card product so require.
8. Press Enter, check the customer's identity, write the last four digits of the customer's
personal identity number on the receipt and indicate his/her identity card type.
NOT ALLOWED: The number of the card in question cannot be entered manually.
Note: Manually entered transactions must always be verified.
If you skip the verification step by selecting NO, the terminal prompts you for a
verification code. Call the verification centre, type in the number they give you,
and press Enter. You can also skip this step by entering 9999. In this case, your
company is liable for the transaction.
2. DAY-TO-DAY USE
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