Put A Caller On Hold; Transfer A Call; Use 3-Way Conferencing - Polycom SOUNDPOINT IP 550 Quick Reference Manual

11
To Put a Caller on Hold:
STEP 1
Press the
STEP 2
To pick up the call, press the
Hold
To Transfer a Call:
STEP 1
While on a call press the
STEP 2
Press the
'Blind'
STEP 3 Dial the number or extension to which you are transferring
the caller
STEP 4 For a supervised transfer (warm transfer), wait until the party
answers, announce the call, press the
hang up. For an unsupervised transfer, you will automatically
be disconnected.
To Use 3-Way Conferencing:
STEP 1 Place a call and wait until the other party answers
STEP 2
Press the
STEP 3 Dial the number of the next party you want to join the call
STEP 4
When the party answers, press the
3-Way conference call
'Hold'
softkey or the
hard button
'Number'
softkey for a supervised transfer or the
softkey for an unsupervised transfer
'Confrn'
softkey
Hold
hard button
'Resume'
softkey or the
'Trnsfr'
softkey
'Trnsfr'
'Join'
softkey to create a
softkey, then