Ericsson DT288 User Manual
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Ericsson DT288 User Manual

Ericsson DT288 User Manual

Portable telephone for businessphone 250 and businessphone 50
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User Guide

DT288
Portable telephone
for BusinessPhone 250 and BusinessPhone 50

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  • Page 1: User Guide

    User Guide DT288 Portable telephone for BusinessPhone 250 and BusinessPhone 50...
  • Page 2 Welcome Welcome to the User Guide for the Portable DT288 phone in the BusinessPhone 250 and BusinessPhone 50 system from Ericsson. It is a state-of-the-art business communications system. Its alliance of features and facilities effectively improves communications for virtually any kind of organization.
  • Page 3 Quick Reference Guide and Quick Reference Card DT288 Portable telephone for BusinessPhone 250 and BusinessPhone 50 Answer calls Conference Answer: Ongoing conversation: Call 3rd party Suppress ringing: (To establish) (To leave) Make calls Transfer Internal calls: Extension No. External No.

  • Page 4: Account Number

    Quick Reference Guide and Quick Reference Card - Portable DT288 Account number Messages Cost on a selected ”Call me”: * 9 * account number: Account No. Voice: Speak Volume control Play-back: Earpiece volume Re-record: Speak (during call): Send: * 5 9 #...

  • Page 5: Table Of Contents

    Index ..............74 Voice Guide ............77 EN/LZTBS 102 142 R2B © Ericsson Austria AG 2001 All rights reserved. No parts of this publication may be reproduced, stored in retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior written permission of the publisher.

  • Page 6: Important

    Company coverage: Preparing for use Before using the DT288 the first time you have to charge and connect the battery, see section “Installation”. Note: Place the DT288 in the charger and charge it for at least 3 hours before using it the first time.

  • Page 7: Pin Code

    Repeat the PIN code and press The new PIN code is now set as the default code. Note: If you enter an incorrect PIN code three times in a row, the portable is blocked, see section “IPEI code” to un-block it. BusinessPhone - Portable DT288...

  • Page 8: Ipei Code

    Enter a new PIN code and press You are asked to verify the PIN code. Repeat the PIN code and press The new PIN code is now set as the default code and your phone is un-blocked. BusinessPhone - Portable DT288...

  • Page 9: Network (Menu Option)

    Keep the portable away from excessive heat and moisture. Network (menu option) The menu option "Network" should only to be used for administration purposes by Ericsson service staff. Using this menu option may cause a logout from the DECT/GAP network, and no further calls will be possible.

  • Page 10: Description

    R-key Star / Pause / Text case Put call on hold (inquiry), take Accessory connectors Insert a dial tone pause. call off hold. See section “Installation”. Upper/lower case in text mode. See section “During calls”. Microphone BusinessPhone - Portable DT288...

  • Page 11: Display Info

    There are more digits to the left. – Dash Indicates that a pause is programmed in the telephone number. Called Marks a phone number as already called. Exclamation Mark Marks an unread entry in an entry list. BusinessPhone - Portable DT288...
  • Page 12 Additional display features Depending on which network you are connected to, additional display features are available. For example displaying of date and time. Ask your system administrator if you require additional display features. BusinessPhone - Portable DT288...

  • Page 13: Menu Structure

    The available portable specific telephone and network functions can be accessed via the DT288 menus. Notes: - Since the DT288 telephone can be used in several networks, some functions might not be supported in your network. - Only main functions are included in the list below.

  • Page 14: Switching On/Off The Portable

    Description Switching on/off the portable Switch on the DT288 Press until the display lights up If the portable does not switch on or the battery icon starts flashing, the battery is low. Charge the battery. Note: If the signal strength icon is off and the message ”...

  • Page 15: Incoming Calls

    Press to suppress the ringing for the moment Note: Calls can be answered at any time, no matter if you are programming, or keying in a number etc. End the call Press The duration time of the call is shown. BusinessPhone - Portable DT288...

  • Page 16: Who Called List

    Press to dial the number The number is removed from the who called memory and stored in the last dialled memory. Note: You can press the “Cancel-key” instead of “YES” if you want to edit the number before dialling. BusinessPhone - Portable DT288...

  • Page 17: Outgoing Calls

    - If you receive a call while keying in the number, simply press “YES” to answer. - You can make your calls faster by using abbreviated numbers or dial-by-name. Off hook If you prefer to dial a number off hook: Press Dial tone. Key your number on-line BusinessPhone - Portable DT288...

  • Page 18: Last External Number Redial

    Verification tone. Press You are called back if the extension finishes the ongoing call or the next time the extension finishes a new call. You have to answer within eight seconds otherwise the call-back service is cancelled. BusinessPhone - Portable DT288...

  • Page 19: Busy Extension

    When the called extension replaces the handset and you keep off hook, the called extension will be recalled automatically. Note: If you still hear the busy tone, then your extension does not have the authority to intrude or the desired extension is protected against intrusion. BusinessPhone - Portable DT288...

  • Page 20: During Calls

    Press to return to your caller Note: Sometimes the ”R”-key must be pressed twice. Whether you can put internal calls on hold or transfer calls to external lines depends on your PBX. Consult your system administrator. Press to transfer the call BusinessPhone - Portable DT288...
  • Page 21 Repeat the procedure to include other persons to the conference In this way, you can include up to six parties in a conversation. How many of them can be external callers depends on the programming of the system. Press to leave the conference BusinessPhone - Portable DT288...

  • Page 22: Dial Mode

    If you want to send a dial tone pause when the phone is off hook, you can use “DialMode - SendPause”. SendPause Select and press to confirm A ”-” is displayed and the dial tone pause is sent. BusinessPhone - Portable DT288...

  • Page 23: Mute Microphone

    The Ringer off icon turns on to indicate that ringing is suppressed. Note: When a warning occurs during a call and you want to mute the microphone, the first press always mutes the warning sound. The second press mutes the microphone. BusinessPhone - Portable DT288...

  • Page 24: Call Forwarding

    (default time: 15 seconds). Diversion on busy If your extension is busy and you receive an incoming call (internal or external), your system administrator can program your extension to automatically divert the call to a programmed diversion address. BusinessPhone - Portable DT288...

  • Page 25: Fixed Diversion

    * 2 1 # Dial to activate diversion All calls to your extension are directed to a pre-programmed address. The display shows the actual diversion state. DIVERSION 4736->5450 Cancel diversion # 2 1 # Dial to cancel diversion BusinessPhone - Portable DT288...

  • Page 26: Individual Diversion

    The display shows the actual follow me state. Note: An individual internal diversion cannot be activated if an individual external diversion is already activated. Cancel internal diversion # 2 1 # Dial Individual diversion is cancelled. BusinessPhone - Portable DT288...
  • Page 27 * 2 2 * # Dial to activate the programmed external diversion You can make outgoing calls as usual. A special dial tone reminds you that ”Call forwarding” is active. The display shows that you have activated an external diversion. BusinessPhone - Portable DT288...

  • Page 28: Follow Me

    Press to activate follow me Special dial tone. Cancel follow me Follow me and individual diversion can also be cancelled from the answering position. # 2 1 * Dial Dial your number Press to cancel follow me Dial tone. BusinessPhone - Portable DT288...

  • Page 29: Bypass Call Forwarding

    * 6 0 * Dial Enter extension number Press You will be connected to the specified extension, regardless of which type of call forwarding the called extension has activated. BusinessPhone - Portable DT288...

  • Page 30: Information

    2) Voice information Record a voice message and name your absent information. Enter information To store text or voice information. * 2 3 * Dial to enter the information mode Select ”Pre-defined text” or ”Voice information” BusinessPhone - Portable DT288...

  • Page 31: Pre-Defined Texts

    External callers will be routed to the operator who also has access to your absent info. Pre-defined texts example: Vacation, back June 27 * 2 3 * Press Enter code 0 6 2 7 Enter month and day Press Information active. 5 VACATION BACK Jun 27 BusinessPhone - Portable DT288...
  • Page 32 * 2 3 * # Dial to deactivate and save for later use Information is passive. Use saved information When the information is switched off: * 2 3 * # Dial to activate saved info Information is active. BusinessPhone - Portable DT288...

  • Page 33: Internal Messages

    Call-back To send a ”call me” message. Press to send Voice To send a voice message. Press and speak Press to play-back and listen to your recording Press and speak to re-record Press to send BusinessPhone - Portable DT288...

  • Page 34: Check And Store Received Messages

    Voice messages will be heard. ”Call me” messages will call the sender automatically (these messages cannot be stored). Note: Depending on the configuration, you might be asked for your password before you can retrieve your messages. See section ”Security”. BusinessPhone - Portable DT288...

  • Page 35: Dictaphone Function

    Dial and record your message The maximum recording time is four minutes and 15 seconds. RECORDING Select options below: Press to play-back Press and speak to re-record Go “on hook” to stop the recording and save the message BusinessPhone - Portable DT288...

  • Page 36: Mailbox System

    Divert your extension to the mailbox system. * 2 1 * Dial Dial the number to the mailbox system Please ask the system administrator for your defined mailbox number. Press Deactivate # 2 1 # Dial BusinessPhone - Portable DT288...
  • Page 37 To retrieve your messages from an external position: Go ”off hook” Dial your company´s telephone number Dial the number to the mailbox system During the procedure you will be asked for your extension number and your password. BusinessPhone - Portable DT288...

  • Page 38: Personal Greeting

    When you activate the diversion, the recorded greeting is played to the next caller. Press to end Note: When you have activated a diversion with a personal greeting, callers will receive this greeting instead of your activated absence information. BusinessPhone - Portable DT288...

  • Page 39: Abbreviated Numbers

    External numbers are stored centrally in your BusinessPhone system. Common abbreviated numbers can be dialled from every extension that has the authority to do so. Dial the common abbreviated number Please refer to your telephone directory. Press to make the call BusinessPhone - Portable DT288...
  • Page 40 The number can consist of up to 24 digits. Cancel one specific individual abbreviated number # 5 1 * Press Enter an abbreviated number between 0 and 9 and press Cancel all individual abbreviated numbers # 5 1 # Press Confirmation tone. BusinessPhone - Portable DT288...
  • Page 41 Kate Scroll up or down the name list until you find Confirm and Kim’s number will be dialled Note: You can press the “Cancel-key” instead of “YES” if you want to edit the number before dialling. BusinessPhone - Portable DT288...

  • Page 42: Group Facilities

    (e.g. operator). Note: If all members in a hunt group are busy, the call- back or intrusion functions are not available, however the camp-on function can still be used. BusinessPhone - Portable DT288...
  • Page 43 Note: If you are logged in to more than one huntgroup and log out from one of them, the display will show the following text: PBX GROUP(S) LOGGED OUT To log out from all hunt groups: # 2 8 * * # Dial BusinessPhone - Portable DT288...

  • Page 44: Group Call Pick Up

    The other extensions will receive the ”number unobtainable” tone. This will also happen if you dial the common bell pick up code and there are no calls waiting at the common bell extension. BusinessPhone - Portable DT288...

  • Page 45: Other Useful Facilities

    (00-23) hour + (00-59) minute. When the time is reached your phone rings with recall signal. Note: If you receive busy tone, your extension does not have the authority to set a reminder. Cancel reminder # 3 2 # Dial to cancel all settings BusinessPhone - Portable DT288...

  • Page 46: Automated Attendant

    Opening of the doorlock After you have answered the doorphone, you can open the door making an inquiry to the door-opener’s directory number. Press Dial the door-opener´s directory number Please ask your system administrator for the number. BusinessPhone - Portable DT288...

  • Page 47: Direct Inward System Access (Disa)

    Ask the system administrator for the defined DISA number. Use the external diversion function Procedure, see section “Call forwarding”. Note: If you program a new diversion address, remember to reset it when you return to your office. BusinessPhone - Portable DT288...

  • Page 48: Tandem Configuration

    ”stand-alone” telephone. For outgoing calls: • Both telephones are treated as 2 separate extensions. Transferring a call between members of a tandem unit Press and dial own directory number Go “on hook” to transfer the call BusinessPhone - Portable DT288...

  • Page 49: Ip Calls

    Note: A switch to a non-IP call can only be performed if the original call is an IP call, otherwise you will receive a blocking tone. BusinessPhone - Portable DT288...

  • Page 50: Security

    Block extension * 7 2 # Dial to block your extension Verification tone. Un-block extension # 7 2 * Dial Dial your password Press to re-open Verification tone. Your extension is open for use. BusinessPhone - Portable DT288...

  • Page 51: Select Password

    # * 7 2 # Dial to select a new password Dial your present password The default password is “0000”. Press Dial your new password Press Verification tone. BusinessPhone - Portable DT288...

  • Page 52: Bypass Blocked Extension

    This makes it possible to make a call on another, blocked extension, by using your password. * 7 2 * Dial Dial your password Press Dial your extension number Press Dial tone. You can make one call from the blocked extension. BusinessPhone - Portable DT288...

  • Page 53: Least Cost Routing

    LCR code before you dial an external number. Dial the LCR code Please ask your system administrator for the LCR code. Dial the digit(s) for external call access and the external number BusinessPhone - Portable DT288...

  • Page 54: Phone Book

    100 entries (names and numbers). Notes: - It is not possible to download a pre-programmed phone book to the DT288. - Phone book numbers have a maximum of 24 digits. - Phone book names have a maximum of 12 characters.

  • Page 55: Make A Call Via The Phone Book

    When you have accessed the phone book: Access Store Access AddNew Enter Name: Enter a name and press How to write text, see section “Write text”. Enter the telephone number and press The name and number are stored in the phone book. BusinessPhone - Portable DT288...
  • Page 56 Scroll up or down until you find the name Press once to change a name Note: Press “YES” twice to change a number. Correct the name or number Press to confirm Note: Only press “YES” once if you have changed a number. BusinessPhone - Portable DT288...
  • Page 57 Press to delete the name and number Delete all names and numbers Access DeleteAll Delete? Press to delete all names and numbers Note: When Delete? is selected the entire phone book is deleted and cannot be restored. BusinessPhone - Portable DT288...
  • Page 58 Scroll up or down until you find the number to add Select the number and press You can edit the displayed number. Edit Number: 123456 Press Enter a name and press The name and number are stored in the phone book. BusinessPhone - Portable DT288...
  • Page 59 Scroll up or down until you find the number to add Select the number and press You can edit the displayed number. Press Enter a name and press The name and number are stored in the phone book. BusinessPhone - Portable DT288...

  • Page 60: Write Text

    Press to move right Press to switch between upper and lower case Note: Pressed for more than one second will add a dial tone pause. Press to enter a space Press to correct a wrong entry BusinessPhone - Portable DT288...
  • Page 61 Example special characters: To enter Ü press 8 (four times) 1 time result T 2 times result U 3 times result V 4 times result Ü Press to confirm your edit and exit the menu BusinessPhone - Portable DT288...

  • Page 62: Adjustments

    Adjustments Adjustments This section describes how to set and adjust a personal volume and how to revert all DT288 settings to default. Volume control Use the volume keys to adjust the volume in the earpiece. The volume keys have an auto repeat function. See section ”Description”...
  • Page 63 Turn off ringer permanently You can also turn the ringer off permanently. When the phone is on hook: Press The ringer off icon is displayed. Press and hold to turn the ringer on again The ringer off icon disappears. BusinessPhone - Portable DT288...

  • Page 64: Reset The Dt288 Settings

    Note: The phone book, the PIN code, the subscriptions and the total calls information are not reset. Handset Access MasterReset Access Enter PIN code and press (if required) Reset All Settings ? Press to confirm All DT288 settings revert to default. BusinessPhone - Portable DT288...

  • Page 65: Glossary

    To place (queue) a call to a busy extension. See section ”Call forwarding”. See section ”Outgoing calls”. Diversion Bypass This is useful for letting urgent calls through to an extension where diversion is active. See section ”Call forwarding”. BusinessPhone - Portable DT288...
  • Page 66 A message can be sent to any extension. This is useful when you receive the busy tone or get no answer. There are two kinds of message: 1.”Call me” message. 2. Voice message. See section ”Internal messages”. BusinessPhone - Portable DT288...

  • Page 67: Installation

    - Because the status of a newly received battery is uncertain, always charge it to ensure that you have sufficient talk and standby time. Attach the battery to the portable as shown in the figure below BusinessPhone - Portable DT288...

  • Page 68: Connecting The Clip

    Clip connection Clip disconnection Note: Do not put your fingers on the display when you press. You can remove the clip, but do not do this too often, because this may wear out the fastening. BusinessPhone - Portable DT288...

  • Page 69: Connecting The Charger

    - If the battery is completely flat it can take a few minutes before the green light on the charger is lit. - If the standby time for your DT288 becomes too low, you should replace the battery. - Only use the charger that is delivered with your portable to charge the battery.

  • Page 70: Troubleshooting

    Out of coverage Enter coverage icon off area, system or area or contact portable defect system administrator Battery icon Battery low Charge battery flashes slowly Call icon on for Portable defect Contact system 2 seconds administrator BusinessPhone - Portable DT288...
  • Page 71 Cannot connect to Select another selected network or network, subscribe, out of range get back within range or contact system administrator PIN Blocked Phone blocked, See section Unblock? wrong PIN code “Important/ entered three times IPEI code” BusinessPhone - Portable DT288...
  • Page 72 Troubleshooting Contact your system administrator if one of these error messages is displayed: System List Error Buzzer Data Error User Data Error User Phone Book Error Error xx (where xx=any number) BusinessPhone - Portable DT288...

  • Page 73: Useful Hints

    Moreover, such calls may occupy two of your system’s external lines. You can restrict connections between the external lines by re-programming your system. Please ask your system administrator or contact our service center for more information. BusinessPhone - Portable DT288...

  • Page 74: Index

    Guidelines 9 Coverage area 6 Important 6 Description 10 Incoming calls 15 Dial mode 22 Individual abbreviated numbers 40 Dial-by-name 41 Individual diversion 26 Dictaphone function 35 Individual mailbox system 36 Direct Inward System Access (DISA) 47 BusinessPhone - Portable DT288...
  • Page 75 IP calls 49 Redial number from Last Dialled list 18 IPEI code 8 Reminder 45 Last external number redial 18 Reset the DT288 settings 64 Least cost routing 53 Save information 32 Mailbox system 36 Second telephone 48 Individual 36...
  • Page 76 Notes BusinessPhone - Portable DT288...

  • Page 77: Voice Guide

    Voice Guide Voice guide for the integrated mailbox system A pocket-size voice guide, that will help you with the integrated mailbox system, for example useful when you are on the move. BusinessPhone - Portable DT288...

  • Page 79: Answer Calls

    External diversion: (To leave) * 2 2 * Program: Transfer Line access code External No. Transfer a call: Call 3rd party # 2 2 # Cancel: * 2 2 * # Re-activate: (Before or after answer) BusinessPhone - Portable DT288...

  • Page 80: Ericsson Austria Ag

    This requires a true understanding of how businesses and professionals interact— Ericsson is the leading provider in the new an understanding that goes far beyond telecoms world, with communications meeting just the technological solutions that combine telecom and requirements.

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