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Ericsson Dialog 4223 Professional User Manual

Businessphone communication platform
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BusinessPhone Communication Platform

User Guide

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Summary of Contents for Ericsson Dialog 4223 Professional

  • Page 1: User Guide

    Dialog 4223 Professional / Dialog 3213 BusinessPhone Communication Platform User Guide Cover Page Graphic Place the graphic directly on the page, do not care about putting it in the text flow. Select Graphics > Properties and make the following settings: •...
  • Page 2 EN/LZTBS 170 322 R1A © Ericsson Enterprise AB 2004 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 3: Table Of Contents

    Other Useful Features ........90 Write Text ............99 Settings ............100 Accessories ..........111 Useful Hints ..........118 Glossary ............119 Installation ............ 122 Index ............133 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 4: Welcome

    Welcome Welcome Welcome to the User Guide for the Dialog 4223 Professional / Dialog 3213 in the BusinessPhone Communication Platform from Ericsson. The BusinessPhone Communication Platform consists of BusinessPhone Compact, BusinessPhone 50, BusinessPhone 128i and BusinessPhone 250. The features described in this User Guide are related to version 7.0 or higher of the BusinessPhone Communication Platform.

  • Page 5: Declaration Of Conformity

    No parts of this publication may be subject to alteration, modification or commercial use. Ericsson will not be liable for any damages arising from use of an illegal modified or altered publication.

  • Page 6: Description

    Description Description Dialog 4223 Professional BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...
  • Page 7 Calls” on page 35 and “Silent Ringing” on page 20. Loudspeaker on/off To switch the loudspeaker on or off. See section “During Calls” on page 35. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...
  • Page 8 Note: Use only optional key panels of type DBY 419 01. Loudspeaker Handset with hearing aid function Please note: The handset may attract and retain small metal objects in the earcap region. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...
  • Page 9 Description Dialog 3213 Executive BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...
  • Page 10 Line key 1 for in and outgoing calls. b. Save or redial an external number. See section “Outgoing Calls” on page 21. Volume control To adjust the volume. Also space/backspace in writing mode. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...
  • Page 11 DBY 409 02. Loudspeaker Handset with hearing aid function Please note: The handset may attract and retain small metal objects in the earcap region. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...
  • Page 12 Phone keys Dialog 4223 / Dialog 3213 This table gives you an overview of the different key design of the Dialog 4223 Professional and the Dialog 3213 Executive. In this user guide you will only find illustrations of the Dialog 4223 keys.

  • Page 13: Lamp Indications

    The line (or function) is put on hold. Ö Ô Rapidly flashing lamp An incoming call or message waiting. Õ Ô Light with short breaks Ongoing call. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 14: Display Info

    BURNES BOBBY FREE call-back During an incoming external call the middle line shows the other party’s number and status. 12 May 10:35 +15° 431811005446 SPEECH save BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 15: Status Information

    The called extension has Voice info stored. Missed calls Indicates outside temperature and tendency (up or down) if your +15°^ telephone system is equipped with optional temperature sensor. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 16: Verification Tone

    (Verification that ordered function is accessed) Intrusion tone (Sent to all parties during Intrusion) Conference tone - repeated after 15 s (Sent to all participants in a Conference) BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...
  • Page 17 - repeated after 4 s Automatic Callback signal Note: The tones and ringing signals in this guide refer to the standard system but may vary between countries. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 18: Incoming Calls

    Press without lifting handset. Â Press without lifting handset. You are connected to the caller via the loudspeaker and í microphone. Press to terminate a handsfree call. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...
  • Page 19 Press the first Line key. The second call is put on hold. You are connected to the first caller. í Press if you want to terminate the ongoing call. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 20: Silent Ringing

    Previously saved number is erased. Save number Before you quit the call: save Press (see display). Redial number redial Press to redial the saved number (see display). BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 21: Outgoing Calls

    Without lifting the handset, just press a Line key, or the Loudspeaker key, or the first digit of the number. The call is in handsfree mode, via the loudspeaker and microphone. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com...

  • Page 22: Last External Number Redial

    Previously saved number is erased. Save number Before you quit the call: save Press (see display). Redial number redial Press to redial the saved number (see display). BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...
  • Page 23 Callback service is cancelled. Lift the handset when you are called back. (You can also press the Line or Loudspeaker key to answer in handsfree mode.) BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 24: Automatic Redial

    ANDERSEN ANDREAS directory redial prog Lift the handset when you are called back. (You can also press the Line or Loudspeaker key to answer in handsfree mode.) BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...
  • Page 25 The requests are paused and the key lamps of the Automatic Õ Ô Redial keys are flashing slowly. Press to resume Automatic Redial (pre-programmed). Pause Auto Redial BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 26: Busy Extension

    Note: If you still hear the busy tone, your extension does not have the authority to intrude or the desired extension is protected against Intrusion. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 27: Abbreviated Numbers

    Individual Abbreviated Numbers - can be stored and used on the 2nd layer oft the programmable keys on the telephone, on the key panels, or on the keys 0 to 9 (Dialog 4223 Professional). Note: Functions that you activate/deactivate via a dial code, e.g.

  • Page 28: Common Abbreviated Numbers

    Outgoing Calls Option 2 - Via the keypad If you are using the Dialog 4223 Professional without a key panel, you can program 10 Individual Abbreviated Numbers on the keys 0 to 9. Additionally, you can program the programmable keys on the telephone (see Option 1).
  • Page 29 If your public network requires waiting for a second dial tone, press the key 2nd followed by the key 2. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 30: Individual Abbreviated Numbers Via The

    Select an Abbreviated Number between 0 and 9 and press. Enter the digit(s) for external line access and the desired public number. The number can consist of up to 24 digits. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...
  • Page 31 Press (see display). _ A Ô Press (see display). Press a programmable key. The pre-programmed function will be shown in the display. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...
  • Page 32 You can use any directory number, e.g. a Common Abbreviated Number or a colleague’s extension number. store Press (see display). í Press to finish the procedure. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 33: System Phonebook

    Press (see display to search for external common abbreviated numbers . The display shows: 12 May 10:35 +15° TELEPHONE DIRECTORY - ENTER SEARCH KEY search disconn BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 34: Make A Call

    If no entry fulfils the search criteria, the display shows: 12 May 10:35 +15° SORRY - NO SUCH NAME return return Press (see display)to start a new search BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 35: During Calls

    You are now in the Group Listening mode. Replace the handset. Handsfree conversation. Note: You can adjust the volume, see section “Settings” on í page 100. Press to end the call. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 36: From Handsfree To Handset

    Press to end the Inquiry call. Ö Ô The second call is disconnected. Line 1 Press to retake the first call. You are now connected to the first party. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 37: Refer Back

    You can even transfer calls to busy extensions. The other party will hear a muted signal (Camp-on), and the call will be extended, as soon as the ongoing call is terminated (if Camp-on is allowed). BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com...

  • Page 38: Call Waiting

    Press to establish a three party conference (see display). Now you have established a three party conference. To indicate the Conference, all conference members will hear a periodical Conference tone. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 39: Common Hold

    Line 1 Press to pick-up on own extension. Pick-up on another extension: Enter the extension number that put the call on hold. pick-up Press (see display). BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 40: Call List

    Additionally you are notified about missed and unchecked calls with See display below: CALLS ! 12 May 10:35 +15° ANDERSEN ANDREAS CALLS ! directory list redial prog BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...
  • Page 41 Call List. The system automatically adds the digit(s) for external call access. Note: If digit(s) for external call access has not been defined for your Call List, contact your system administrator. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...
  • Page 42 Note: If you do not react within 5 seconds the display reverts to idle state. If you want to leave the function before the time-out, press the Clear key. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com...

  • Page 43: Call Metering

    To deactivate the indication for all further calls: Press. í Verification tone, the Cost Indication is deactivated. Press. To activate the Cost Indication again for all further calls, repeat the procedure. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 44: Cost Of The Last Call

    +15° OWN COSTS: other check return other Press (see display). The system requires a Password. Enter the Password. Ask your system administrator for the defined Password. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...
  • Page 45 This function is applicable when a printer is connected to the system. You also require a special authority level to initiate a printout. For a detailed description of the printout, see section “Printout” on page 47. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...
  • Page 46 12 May 10:35 +15° COST 200: EUR next print reset return next Press to step through all the counters (see display). í Press to finish the procedure. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...
  • Page 47 Division : Total system Group : Callers Directory number range : 4736 Currency : EUR Dir. No. Name Pulses Cost Cost/Pulse 4736 Mr.Plattner 38.00 0.50 Total 38.00 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 48: Printout Contents

    Cost/Pulse: Shows the actual price per pulse. Total: Shows the accumulated pulses and cost of all the extensions/trunk lines on the printout. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 49: Integrated System Check

    Press to reset the faulty record (see display). reset In this case no printout will be initiated to the connected printer. return Press to return to previous menu (see display). BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 50: Call Forwarding

    If your extension is busy and you receive an incoming call (internal or external), your system administrator can program your extension to automatically divert the call to a programmed diversion address. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com...

  • Page 51: Fixed Diversion

    The display shows the actual diversion state. 12 May 10:35 +15° DIVERSION 4736->5450 directory redial prog Ô Cancel diversion Õ Ô Press. Press to cancel diversion. Diversion BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 52: Program Fixed Diversion Address

    In case of a typing error, press the Volume Down key to delete the latest entered digit. store Press (see display). í Press to finish the procedure. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 53: Individual Diversion

    Note: An Individual Internal Diversion cannot be activated if an Individual External Diversion is already activated. Ô Cancel Internal Diversion Õ Ô Press. Press. Diversion Individual Diversion is cancelled. The lamp extinguishes. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...
  • Page 54 Features” on page 90. #22# Cancel External Diversion Press. í Press. Note: The programmed diversion address is not removed from the memory, the diversion is just inactive. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...
  • Page 55 You can make outgoing calls as usual. A special dial tone reminds you that Call Forwarding is active. The display shows that you have í activated an External Diversion. Press. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...
  • Page 56 Follow-me and Individual Diversion can also be cancelled from the #21* answering position. Press. Dial your number. Press. í Dial tone. Press to finish the procedure. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 57: Absence Information

    Enter the reason for your absence and the date and time of your return. 2) Voice information Record a Voice message and name the reason of your absence. 3) Free text information Activate a personal text. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 58: Enter Information

    Vacation back, month day ì Illness back, month day In case of a typing error, press Volume Down key to delete the latest entered digit. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 59: Voice Information

    Only available on display phones. Note: How to write text is described in section “Write Text” í on page 99. Press to finish the procedure. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 60: Change Information

    Press (see display). absence Press (see display). Enter the information in the normal way and press (see activate í display). Press to store the information for the extension. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 61: Receive Info For Diverted Calls

    Voice info programmed ANDERSEN ANDREAS 200% BURNES BOBBY 201 SPEECH div-info div-info Press and hold to receive instructions on how to get the information (see display). BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 62: Messages

    Press to finish the procedure. Continue with any of the Message functions. If you want to change your Password again, see section “Change Password” on page 77. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 63: Individual Mailbox System

    Individual Diversion for all your Ô calls. Press. Ô Press. Info leave Press (see display). BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...
  • Page 64 See section “Check and store received messages” on page 67. Retrieve messages - externally To retrieve your messages from an external position: Enter your company’s telephone number. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 65: Outcall (External) Notification

    You get a short voice announcement, informing that someone has left a message for you. You acknowledge the Notification by pressing any key. You have to callback the Mailbox system to retrieve the message. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...
  • Page 66 Enter the Notification time. The time is entered in 24h format, e.g. 2030 for half past eight. Values are automatically set to even quarters, i.e. 2013 will be 2015. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...
  • Page 67 Note: Messages are deleted from the system after a certain time. The time depends upon the category of the message. Please ask your system administrator regarding this. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...
  • Page 68 Press to store the message (see display). Up to 20 messages can be stored. Callback messages cannot be í stored. Press to finish the procedure. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...
  • Page 69 Note: The forwarded message is a copy, i.e. it can be deleted without deleting the original message. Repeat the procedure to forward the message to another í Mailbox. Press to finish the procedure. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 70: Common Mailbox System

    Press the Common Mailbox key (pre-programmed). Common Mailbox During the procedure you will be asked for your extension number and your Password. See section “Security” on page 77. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 71: Send Message

    You can also change the sending extension number, if you want the message to be sent from someone else (if this function is allowed). Please ask your system administrator if you require this function. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...
  • Page 72 Text text Press to send a Text message (see display). Text messages only can be sent to display phones. See section “Write Text” on page 99. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 73: Check Sent Messages

    Enter the receiving number that you want to check. All messages will be presented with senders name. You can check and erase the í messages (see display). Press to finish the procedure. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 74: Returned Messages

    Press (see display). sent-back Use the menu keys to check returned messages (see display). í You can erase or re-send the message. Press to finish the procedure. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 75: Dictaphone Function

    Press to play-back (see display). record Press and speak to re-record (see display). activate Press to stop the recording and save the message (see display). BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 76: Conversation Recording

    Neither the manufacturer nor the dealer of this product is responsible for the abuse of this feature by the user or for any damages caused thereby. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 77: Security

    Enter your present Password. The Default Password is 0000. Press. Enter your new Password. Press. Verification tone. 12 May 10:35 +15° #*72*----*4321# í Press to finish the procedure. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 78: Bypass Blocked Extension

    Password. Enter. Enter your Password. Press. Enter your extension number. Press. Dial tone. You can make one call from the blocked extension. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 79: Block Extension

    Press to finish the procedure. #72* Unblock extension Press. Enter your Password. Press to re-open. í Verification tone. Your extension is open for use. Press to finish the procedure. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 80: Group Features

    Enter the desired public number. If you make external calls in this way, you do not have to dial the digit(s) for external call access first. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 81: Group Call-Pick-Up

    You answer a call to the group by dialling a special answering number. Please ask your system administrator for the configured number. Press the Group Call-pick-up code. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 82: Loudspeaker Paging

    Common Bell extension. Note: You can also program the Common Bell code on a Function key. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 83: Group Hunting

    *28* group: Press. Enter the hunt group code. Please ask your system administrator for the configured number. Press. To log into all hunt *28**# groups: Press. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...
  • Page 84 12 May 10:35 +15° LOGGED OUT FROM AT LEAST ONE PBX GROUP directory redial prog To log out from all hunt #28**# groups: Press. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 85: Isdn Facilities

    If a name is available to the external caller‘s number in your system, it is shown alternating to the number. (Please contact your system administrator whether the feature ’Name presentation for external calls’ is available in your system) BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 86: Answer An Incoming Call From An Isdn-Line

    Example 4: The calling number has been diverted in the public net, the calling and the diverting number will be shown. 43181188 1811004736 CALLING directory redial prog BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 87: Make An External Call On An Isdn-Line

    When the connected party has activated Number Secrecy (number suppression), your display shows the following information. 12 May 10:35 +15° DISPLAY RESTRICTED SPEECH save cost-on BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 88: Malicious Call Identification

    If you cannot identify the connected party, your display shows the following information. 12 May 10:35 +15° MCID REJECTED DISPLAY RESTRICTED SPEECH save cost-off After 3 seconds the display will revert to the previous state. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 89: Number Secrecy

    Number secrecy number to the public net. The lamp beside the key shows a steady light and the function remains activated until the key is pressed again. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 90: Other Useful Features

    For incoming calls: • Both telephones are treated as 1 single extension. For outgoing calls: • Both telephones are treated as 2 separate extensions. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...
  • Page 91 Note: If you receive busy tone, your extension does not ì have the authority to set a Reminder. In case of a typing error, press the Volume Down key to delete the latest entered digit. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 92: Background Music

    Ö Ô Answering Doorphone calls Line 1 Press the flashing Line key. You will be in speech connection with the calling party. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 93: Intercom Line

    (answering position), e.g. when the office is closed. Press to activate or deactivate (pre-programmed). Night When the lamp lights, Night Switch is active. When the lights extinguishes, Night Switch is passive. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 94: Direct Inward System Access (Disa)

    Procedure, see section “Call Forwarding” on page 50. Note: If you program a new diversion address, remember to reset it when you return to your office. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 95: Account Number

    Verified or own Account Number Press. This code cannot be entered during the call. Ô Press (pre-programmed). Account Number Enter Account Number and press. Valid digits 0-9. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 96: Dtmf Tones

    Note: To accept a transferred external call you must first press the Transfer key. Õ Ô Cancel Immediate Answer Press the Immediate Answer key (pre-programmed). Immediate Answer The lamp extinguishes. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 97: Ip Calls

    Note: A switch to a non-IP Call can only be performed if the original call is an IP Call, otherwise you will receive a Blocking tone. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 98: Least Cost Routing

    Note: Which digit to press for external line access depends on the configuration of the system. You can also program the LCR code on a Function key. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 99: Write Text

    This sequence - numbers always followed by the Volume Up key - gives the word IN_ . Note: You can also write the following characters: ? -., !: /# * Press repeatedly. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 100: Settings

    Programming of Dial-by-Name keys and Individual Abbreviated Numbers are described in section Abbreviated Numbers and how to program a new diversion address is described in section Call Forwarding. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 101: Program A Function

    103. store Press (see display). Continue with section Select Ringing Character. í Press to finish programming. After approximately 10 seconds, the Function key is active. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...
  • Page 102 Press until Supervision is shown (see display). enter Press (see display). Enter extension number. store Press (see display). Press to select ringing character. enter Press (see display). í Press to finish programming. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 103: Function Codes And Required Data

    2 = Delayed ringing (after 10 seconds). 3 = One single ringing signal (muted signal). 4 = One delayed ringing signal (after 10 seconds. Muted signal). BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 104: Camp-On

    Austria, Belgium, Brazil, Denmark, Germany Camp-on Automatic Callback Answer calls, to another extension (Call pick-up) Intrusion BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 105: Handset And Loudspeaker Volume

    Line 1 Press to change to default volume, Press to save setting and exit. Note: A level change also effects a headset connected to the headset outlet. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 106: Ringing Signal

    Press lower or higher to change the level (see display). í Press to finish the procedure. Note: This programming is not applicable when you have selected ringing type 2. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 107: Melody Programming

    í *7 Melody Mode Press and hold to enter Melody Mode. Melody Mode Enter Programming Mode to program a melody. Press to exit Melody Mode. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...
  • Page 108 D). Change the pitch steps: Press to change. Press once for sharp pitch, twice for flat pitch and three times to get the normal pitch. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...
  • Page 109 Line 2 Press to activate/deactivate the programmed melody for external calls. Ô Inquiry Press to activate/deactivate the programmed melody for Callback calls. Press to exit Melody Mode. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 110: Display Contrast

    Press repeatedly to adjust the contrast. Press to save and exit. Note: To exit the menu without saving the changes, press # before you press any of the adjustment keys. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 111: Accessories

    Your telephone can be expanded with up to four key panels. Note: For the Dialog 4223 Professional, you need the optional key panel DBY 419 01. Dialog 3213 Executive Each key panel offers 17 additional keys for storing of your most frequently used telephone numbers and functions, and for supervising extensions.

  • Page 112: Option Unit

    Press to save the setting and exit. Note: If you do not press #, the phone automatically returns to idle about 30 seconds after the last key press. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 113: Extra Handset

    Useful for involving a second person in your conversation, for talking or just listening. Tape recorder When a recording of the telephone conversation is needed, for evidence purposes, a tape recorder can be connected. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...
  • Page 114 Press to terminate a Headset call. Make calls Enter the number. í Press to terminate the call. Headset to handset Lift the handset. Í Handset to headset Press the Headset key. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...
  • Page 115 Press to toggle between headset with or without Group Listening. Â Headset to handsfree Press. Í Press the Headset key. Í Handsfree to headset Press the Headset key. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...
  • Page 116 Press to terminate a Headset call. Make calls Enter the number. Press to terminate the call. Headset to handset Lift the handset. Handset to headset Press the Headset key (optional). Headset BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...
  • Page 117 Press to toggle between headset with or without Group Listening. Headset to handsfree Press. Press the Headset key (optional). Headset Handsfree to headset Press the Headset key (optional). Headset BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 118: Useful Hints

    You can restrict connections between the external lines by re-programming your system. Please ask your system administrator or contact our service center for more information. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 119: Glossary

    The counter keeps track of the time and cost of an extension where diversion is active. See your calls. See section “Call Metering” on section “Call Forwarding” on page 50. page 43. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 120: Intercom Line

    (not necessarily the shortest distance). Pre-defined text See section “Least Cost Routing” on page 98. Pre-programmed absence information. See section “Absence Information” on page 57. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 121: Transfer

    Tie line Trunk line An external line from the private network. A trunk line is the same as an external line. Can be either digital or analog. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 122: Installation

    The cable to the exchange has to be plugged in LINE and the handset cable has to be plugged in HANDSET. Change cables To remove a cable, use a screwdriver to unlock the stop. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 123: Install Stands And Adapt Telephone

    Installation Install stands and adapt telephone Position high Position low Press to fasten stand Release to remove stand Tiltable display Adjustable angle BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...
  • Page 124 Note: All key panels must be of type DBY 419 01 (three or four key panels can only be used in newer versions of the exchange). BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 125: Install Card

    Use the Designation Card Manager to make and print your own key panel designation cards. The Designation Card Manager is included on the Ericsson Telephone Toolbox CD. For questions regarding the product, please contact your Ericsson Enterprise Certified Sales Partner.
  • Page 126 Remove the protective film from the guiding rails. Attach the guiding rails to the bottom of the phone, observing the direction of the “cut” corner. Insert the pullout leaf. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 127: Wall Mounting Handset Hook

    Turn the hook upside down and insert. Use a screwdriver to remove the two plastic covers. Drill wall holes according to measure. Mount screws according to measures and attach the phone. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 128: Placing The Telephone

    Install card Use the Designation Card Manager to make and print your own designation cards. The Designation Card Manager is included on the Ericsson Telephone Toolbox CD. For questions regarding the product, please contact your Ericsson Enterprise Certified Sales Partner.

  • Page 129: Install Cables

    The cable to the exchange has to be plugged in LINE. Change cables To remove a cable, push down the plug stop. Use a screwdriver to unlock the stop. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 130: Install Stand And Adjust Telephone

    When mounting on a wall, you have to pull out and turn the hook. Install stand and adjust telephone Press to decrease angle Pull to increase angle Tiltable display Adjustable angle BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...
  • Page 131 Whereby, a 24 V a.c. power cable must be attached to the first key panel connected to your telephone to provide power to all key panels. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com...
  • Page 132 Any damages of the telephone, that are caused by non-observance of these instructions, are not part of the liability given by the manufacturer. BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...

  • Page 133: Index

    Doorphone 92 Call List 40 DTMF Tones 96 Call Metering 43 During Calls 35 Cost Indication 43 Call Waiting 38 Cost of the last call 44 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...
  • Page 134 Answer call 86 Call list 40 Immediate Answer 96 Make call 87 Incoming Calls 18 Malicious call 88 Answer 18 Malicious Call Identification 88 Handsfree 18 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...
  • Page 135 Night Switching 93 Redial number 22 Number identification 85 Refer Back 37 Number Secrecy 89 Reminder 91 Returned messages 74 Ringing signal 106 Option unit 112 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...
  • Page 136 System Phonebook Voice information 57 Make a Call 34 Volume 105 Use 33 Welcome 4 Tandem configuration 90 Write Text 99 Tape recorder 113 Telephone Attendance 81 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...
  • Page 137 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Downloaded from www.Manualslib.com manuals search engine...
  • Page 138 Ericsson is shaping the future of Mobile and Broadband Internet communications through its continuous technology leadership. Providing innovative solutions in more than 140 countries, Ericsson is helping to create the most powerful communication companies in the world. © Ericsson Enterprise AB 2004 All rights reserved.

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