Dialog 4223 Professional System Telephones for MD110 Communication System D3 Mode User Guide Up to and including version BC12.1 Cover Page Graphic Place the graphic directly on the page, do not care about putting it in the text flow. Select Graphics > Properties and make the following settings: •...
Welcome Welcome Welcome to the user guide for the Dialog 4223 Professional system telephone in the Ericsson MD110 Communication System, mode. It is a state-of-the-art business communications system. Its alliance of features and facilities effectively improves communications for virtually any kind of organization.
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Description Description Dialog 4223 Professional phone Display 3x40 characters. See section “Display information” on page 13. Menu Function keys The functions depend on the traffic state. When you are requested to “(see display)”, press the required key to access the function.
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Used for handsfree conversation. Clear To disconnect calls or exit a function. Can always be pressed instead of replacing the handset. Headset key To handle headset calls and activate Headset Preset. See section “Headset (optional)” on page 91. Dialog 4223 Professional...
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Manager to make and print your own key panel designation cards, see below. Notes: Depending on the system version, the Dialog 4223 Professional phone can be delivered with one key panel as standard. The possible number of key panels is system version dependent. Dialog 4223 Professional...
For more information, please contact your Ericsson Enterprise certified sales partner. D3 mode information The Dialog 4223 Professional phone can be connected to the exchange in two different modes (user interfaces), either D3 mode, or D4 mode. There is one user guide for each mode.
The function is active or multiple Steady light represented line is busy. Ö Ô Slowly flashing lamp The line (or function) is put on hold. Ö Ô Rapidly flashing lamp An incoming call. Õ Ô Light with short breaks Ongoing call. Dialog 4223 Professional...
Dial tone Special dial tone Ringing tone or queue tone Busy tone Congestion tone Number unobtainable tone Call waiting tone Intrusion tone Conference tone every 15 seconds (to all parties) Verification tone Warning tone, expensive route Dialog 4223 Professional...
Many markets use signals that are adapted for the local standards. If you get a signal that is not described or you cannot identify, ask your system administrator. Internal ring signal External ring signal Recall signal (Callback reminder) Dialog 4223 Professional...
If the called party´s phone is diverted, the middle row shows the Diversion information. is the Diversion symbol. > 14:25 12Feb 2001 3333 >Direct 5555 CBack Time The dialed number (3333) is directly diverted to number 5555. Dialog 4223 Professional...
If a diverting extension is calling, the middle row shows the Diversion information. The calling party´s number is flashing. is the > Diversion symbol. 14:25 12Feb 2001 4444 >Direct 2222 Number 2222 has dialed number 4444 and the call is directly diverted to you. Dialog 4223 Professional...
Open Paging Page Call pick-up Pick Last Number Redial RDial Enter a space when writing names Space Start/Stop time measurement Start/Stop Display time measurement Time Dialing during a connected call (Push button tones, Tones DTMF) Scroll up Dialog 4223 Professional...
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5__________ 6 _________ 7 _________ 8 _________ 9 _________ Note: By default 5-9 are programmed for English. To be changed locally to other languages. *08* To choose a language: Dial. – Enter the language code. # í Press. Dialog 4223 Professional...
To log on Dial. Enter the Authorization Code and press. Enter your phone number and press. í Press to finish the procedure. The display shows your phone number. #11# To log off Dial. í Press to finish the procedure. Dialog 4223 Professional...
Lift the handset. Ö Ô Line Press the flashing Line key. Ö Ô Handsfree Line Press the flashing Line key. You are connected to the caller via the loudspeaker and the í microphone. Press to terminate a handsfree call. Dialog 4223 Professional...
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12Feb 2001 2222 CBack CWait Pick Note: The display image might differ from the above. Press. Notes: You can also press (see display) or On hold/Pick-up Pick (Function key preprogrammed by you). France, press ; Sweden, press Dialog 4223 Professional...
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Free on 2nd is not activated. í To answer the waiting call: Press to terminate the connected call. Ö Ô Your phone will ring to announce the waiting call. Line Press the flashing Line key to receive the new call. Dialog 4223 Professional...
Note: If your phone is programmed with “Multiple Directory Diversion and Do Not Disturb” (ask your system administrator), DND is ordered and cancelled simultaneously on all lines. This function is only available in newer versions of the telephone exchange. Dialog 4223 Professional...
(optional function Least Cost Routing is used in the system), keep waiting. Once a line becomes free you will receive a dial tone. If a warning tone is heard, the selected line is marked “Expensive”. Dialog 4223 Professional...
*42# time you want to use it. Dial and wait for a new dial tone. Dial the number. Instead of your name and number, the display on the called phone Anonymous shows Dialog 4223 Professional...
Dial to repeat the stored number. The last external number is automatically redialed. Notes: You can also press (see display) or Last Number RDial Redial (Function key preprogrammed by you). * * 0 Finland and Sweden, dial Dialog 4223 Professional...
To save an external number: Press before you finish the call. Redial Note: Function key preprogrammed by your system administrator. Redial number Ô Lift the handset. Press to redial the number. Redial Note: Function key preprogrammed by your system administrator. Dialog 4223 Professional...
While waiting for the Callback, you can make and receive calls as usual. Lift the handset when you are called back. The system calls the extension. Note: Callbacks can be activated on several extensions at the same time. Callbacks from additional lines will recall on Line 1. Dialog 4223 Professional...
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Dial and enter the extension number. Note: To cancel a single Callback on a specific external line, dial the digit or digits to get a line instead of the # í extension number. Press. #37# Cancel all Callbacks Dial. í Press. Dialog 4223 Professional...
Note: The warning tone might be disabled for your system. The Intrusion function might be blocked for use on your extension (programmed by your system administrator). If Intrusion is not allowed, you will continue to receive a busy tone. Dialog 4223 Professional...
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If this function is allowed from your extension, you can bypass an; activated Diversion, activated Follow-me or activated Absence *60* z Information on a specific extension. Dial and enter the extension number. Press and wait for answer. Dialog 4223 Professional...
Note: Finland, dial – Press and dial the phone number. # í Press. Note: The programmed number may consist of a maximum of 20 digits plus , which indicates the second dial tone from the public network. Dialog 4223 Professional...
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Both functions and phone numbers can be programmed on a Function key. To program a key, see section “Programming of Ô Function keys” on page 77. Press the Function key. Head office This Function key is preprogrammed by you. Dialog 4223 Professional...
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It is not necessary to enter all the characters, just as many to get as close as possible to the requested name when you start to search. Note: If you want to specify the person's first name, you must enter the full family name before you can enter a space. Dialog 4223 Professional...
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If there is additional information in the directory for the name being displayed, this is shown under the name, e.g. company, country, etc. The display will inform if no name matches your search and show the name alphabetically preceding the entered one. Dialog 4223 Professional...
Data privacy Data privacy allows you to make a call without any disturbances, i.e. Intrusion. This function is automatically cancelled when the call is finished. To order: Lift the handset. *41# z Dial and enter the number. Dialog 4223 Professional...
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(see display), enter the Open code and press (see display). Enter *73* To lock an extension: Dial. Enter Authorization Code and press. Verification tone. Note: You can also press (see display), enter the Lock code and press (see display). Enter Dialog 4223 Professional...
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Dial the digit or digits to get an external line and the external number. #76* To open your phone: Dial. Enter Authorization Code and press. Verification tone. Note: You can also press (see display), enter the Open code and press (see display). Enter Dialog 4223 Professional...
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Verification tone. Dial the digit or digits to get an external line and the external number. *74* To change your individual Authorization Code: Dial. Enter old Authorization Code and press. Enter new Authorization Code and press. Verification tone. Dialog 4223 Professional...
Note: You can adjust the volume, See section “Settings” on page From loudspeaking to handsfree Replace the handset. Handsfree conversation. u  From handsfree to loudspeaking Lift the handset and press. í Press to end the call. Dialog 4223 Professional...
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(Refer Back), Transfer the call, create a Conference and end one of í the calls. Press to end the Inquiry call. Ö Ô The third party is disconnected. Line 1 Press to return to the first call. Dialog 4223 Professional...
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Note: If you have put more than one call on hold, the last call that was put on hold will be transferred. If the dialed extension is busy or Transfer is not allowed, your phone will ring again. Dialog 4223 Professional...
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When the conference leader leaves the conference, the conference will continue with the other included parties. The conversation is changed back to a normal two party connection when there is only two parties left. Dialog 4223 Professional...
You can also press: (see display) or On hold/Pick-up Pick (Function key preprogrammed by you). If your number is multiple represented on the phone, you can also press the key that represents your number. France, press ; Sweden, press Dialog 4223 Professional...
DTMF signals, you need to activate the function during the call. During an ongoing call: Press and dial the requested digits. Entered digits are transferred as DTMF signals. Notes: You can also press (see display). Tones Finland, press and dial the required digits. Dialog 4223 Professional...
12Feb 2001 Cost in £ 3.25 2222 Tones Cost Time Cost Press to display or hide the cost indication (see display). Note: The cost indication is automatically displayed for all charged calls, when the function is activated. Dialog 4223 Professional...
Press to show date (see display). Exit Press to exit the Call Duration feature (see display). Other key functions that are available during call duration mode: Stop Press to stop time measurement (see display). Time Press to show time measurement (see display). Dialog 4223 Professional...
If you order Diversion with the handset off hook or the loudspeaker on, press the Diversion key twice. *21# í You can also use the procedure below. Dial and press. * 2 # Note: U.K., dial Dialog 4223 Professional...
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Dial to order. * 6 1 # Note: Finland and Norway, dial í The incoming call is diverted after 3 signals. Press. #211# Dial to cancel. # 6 1 # Note: Finland and Norway, dial í Press. Dialog 4223 Professional...
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Clear key. This function is only available in newer versions of the exchange. #218# Dial to cancel. í Press. Dialog 4223 Professional...
Note: Function key preprogrammed by your system Ô administrator. Press to order. Diversion Replace the handset. Note: You can also use the procedure below. *21* z Dial and enter the answering position number. * 2 * Note: U.K., dial # í Press. Dialog 4223 Professional...
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Press and enter the Diversion number. # í Press to redirect. Calls are diverted to the answering position. #21* z Cancel from answering position Dial and enter your own extension number. # 2 * Note: U.K., dial # í Press. Dialog 4223 Professional...
Dial and enter the digit or digits to get an external line and enter the external number. # í Press. Õ Ô Cancel Press. Diversion Note: Function key preprogrammed by your system #22# administrator. You can also use the procedure below. Dial. í Press. Dialog 4223 Professional...
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When another party is included in the activated profile, a colleague or an operator, etc., always remember to inform about your absence. If Voice Mail is included in the activated profile, always update your greeting with Absence Information. Dialog 4223 Professional...
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Note: When another party is included in the activated profile, a colleague or an operator, etc., always remember to inform about your absence. If Voice Mail is included in the activated profile, always update your greeting with Absence Information. Dialog 4223 Professional...
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Note: If a profile handling application is connected to your system, you can edit profiles via your Intranet. See separate instructions for the application. Dialog 4223 Professional...
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If your system admits 1–5 personal profiles, design the different profiles to fit your most frequently used positions. Make sure you use as few answering positions as possible for each profile. Profile examples: – In office – At home – Traveling – Absent/not reachable Dialog 4223 Professional...
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Cordless 5234 Voice Mail * Examples: Desk, Cordless, Mobile, External, Voice Mail, Operator, etc. Profile 2 At home Search Type of telephone or Ring time order Answering position* Telephone number (seconds) External 222222 Mobile 0706666666 Voice Mail Dialog 4223 Professional...
Answering position* Telephone number (seconds) Profile 4 ......Search Type of telephone or Ring time order Answering position* Telephone number (seconds) Profile 5 ......Search Type of telephone or Ring time order Answering position* Telephone number (seconds) Dialog 4223 Professional...
If no return time or date is needed, this step can be skipped. # í The order in which the date is stated is system dependent. Press. The display shows the reason, and if entered, time or date of return. Dialog 4223 Professional...
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Cancel for another extension Dial. Dial the extension number and press. Note: If the special dial tone is received, the Authorization Code for the other extension is required. Add the code and í press before pressing the Clear key. Press. Dialog 4223 Professional...
The program key lamp turns on and all other lamps turn off. Press. Message Note: Function key preprogrammed by your system administrator. The number that requested Message Waiting is shown in the Õ Ô display. Program Press to finish procedure. Dialog 4223 Professional...
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Order MMW to another extension Dial. Dial the extension number. # í Press. The Message Waiting key lights up on the called extension. #31* Cancel MMW to another extension Dial. Dial the extension number. # í Press. Dialog 4223 Professional...
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The display shows the identity of the computer and the number of messages stored for you. If you find that the notification of Message Waiting is intrusive or #91#* you want to shut off the notification: Dial. Acknowledgement tone. Dialog 4223 Professional...
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When incoming calls get no answer: See “Diversion” on page 46 when there is no answer (function code 211). When incoming calls get a busy tone: See “Diversion” on page 46 when caller receives a busy tone (function code 212). Dialog 4223 Professional...
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If you are asked to enter your security code (the used phone has a mailbox of its own): Press. Dial the mailbox number. (normally the office extension number of the other person) Enter the security code of the other person (if required). Dialog 4223 Professional...
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Recorded instructions ask you to press different digits in order to listen to callers’ messages, record your own greetings, change your password or exit your mailbox, etc. The following diagram gives an overview of the mailbox system and the digits to be used. Dialog 4223 Professional...
Finland and Sweden, press Common Bell Group Calls are signalled on a common bell. Press to answer. Notes: You can also press (see display). Finland and Sweden, press Dialog 4223 Professional...
If you are authorized you can divert all calls to your group, to *24* another extension or group: Dial. Dial the number of the group to be diverted and press. Dial the extension number of the new anwering position. # í Press. Dialog 4223 Professional...
Dial and enter the group number. # 2 8 * Note: Germany and South Africa, dial # í Press. *60* z To bypass: Dial and enter the extension number. Press. The call is made to the specified extension in the group. Dialog 4223 Professional...
Dial the Account Code and press. Dial tone. Note: You can also press (see display), enter the AcCo Ö Ô Account Code and press (see display). Enter Line Press the flashing Line key for the call put on hold. Dialog 4223 Professional...
Activated on a Function key Press to order or cancel. Automatic answer Note: Function key preprogrammed by your system administrator. The incoming call is signalled with one ring signal. When the key lamp is on you can use this function. Dialog 4223 Professional...
Answer the call in the normal way. Universal Night Service All incoming calls to the operator are transferred to a universal signalling device, e.g. the common bell. Answer the call as descibed in section “Common Bell Group” on page 66. Dialog 4223 Professional...
In the event of an emergency, the operator can set the exchange into Emergency mode, during which only preprogrammed extensions are permitted to make calls. If your extension is not assigned with this category and you try to make a call, you will not receive a dial tone. Dialog 4223 Professional...
However, you have to press the additional Line key after lifting the handset. Example: To make a call on an additional directory line: Ô Lift the handset. Press. Additional line Note: Function key preprogrammed by your system administrator. Dial the extension number. Dialog 4223 Professional...
Order During an ongoing conversation: Press (see display). Note: You can also press Mal. Call Tracing (Function key preprogrammed by your system administrator). The system acknowledges with different tones whether the tracing request was accepted or rejected. Dialog 4223 Professional...
Dial the external number. With individual Authorization Code Call the DISA function at your office. *75* Dial tone. Dial. Dial the Authorization Code and press. Dial your own extension number and press. Dial tone. Dial the external number. Dialog 4223 Professional...
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New missed calls Unanswered calls Next Press to show the next logged number (see display). Press to delete the displayed number (see display). Call Press to call the displayed number (see display). Exit Press to exit (see display). Dialog 4223 Professional...
Õ Ô erase it, and then enter the number again. Press the Function key again. Õ Ô Program Press to finish programming. Remove the transparent cover and write the function name or phone number beside the key. Dialog 4223 Professional...
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DCM is included on the Enterprise Telephone Toolbox CD or it can be downloaded from: http://www.ericsson.com/enterprise/library/manuals.shtml For more information, please contact your Ericsson Enterprise certified sales partner. Ô To verify and erase programmed number or function Program Press.
Call pick up: Group Individual No. + No. + No. + Call Waiting On hold, common Conference Dial by a Function key Extension No. Intrusion on busy extension Last External Number Redial Personal Number – (list no.) Dialog 4223 Professional...
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The key lamp will not indicate that the function is activated. When the function is programmed by your system administrator you will get a toggle function and the key lamp will indicate that the function is activated. Dialog 4223 Professional...
Ô Program Press to finish programming. Ô To verify a ring signal Program Press. Ô Line 1 Press the corresponding Line key. Õ Ô A digit (0–6) is shown in the display. Program Press to finish programming. Dialog 4223 Professional...
See section “Melody Ringing” Ô on page Program Press. The current tone character is displayed. – Press the corresponding digit. Õ Ô The phone rings with the chosen character. Program Press to finish programming. Dialog 4223 Professional...
Key lamp on indicates amplified volume level. Key lamp off indicates default volume. Press to finish setting. When extra amplification has been selected, the Line 1 key lamp turns off. Note: A level change also effects a headset connected to the headset outlet. Dialog 4223 Professional...
Press to switch off the ring signal. The Mute key lamp is switched on to indicate Silent Ringing. The ring signal will automatically be switched on the next time you lift the handset or press any key. Dialog 4223 Professional...
• Program new melodies • Edit or delete stored melodies • Activate or deactivate stored melodies Press to exit melody mode. Note: If you do not press any key within 30 seconds, melody mode is automatically cancelled. Dialog 4223 Professional...
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Ô Line Press the flashing Line key (Line 1 or Line 2 or Inquiry). Program Press. The current melody is stored. Note: The melody is not activated, see section “Activate or deactivate a stored melody” on page Dialog 4223 Professional...
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Note: If you want to return to an ordinary ring signal but keep the melody stored, just press the key for the requested type of call again. When the key lamp is off the stored melody is deactivated. Press to exit melody mode. Dialog 4223 Professional...
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C d d D D pp C C C C #d #d #D #D pp D D D ##A G pppp G F G Enter the notes. Grey digit = Long press. Note: The key (to get a sharp or flat tone) is pressed after the note, but is displayed before the note. Dialog 4223 Professional...
The display shows Setting Mode Program Press. ì Press repeatedly to adjust the contrast. Press to save and exit. Note: To exit the menu without saving the changes, press before you press any of the adjustment keys. Dialog 4223 Professional...
Use the DCM (Designation Card Manager) to make and print your own key panel designation cards. DCM is included on the Enterprise Telephone Toolbox CD or it can be downloaded from: http://www.ericsson.com/enterprise/library/manuals.shtml For more information, please contact your Ericsson Enterprise certified sales partner. Dialog 4223 Professional...
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Line key instead of the Headset key. See í section “Headset Preset” on page Press to terminate the call. From headset to handset Lift the handset. From handset to headset Í Press. The Headset key lamp is turned on. Replace the handset. Dialog 4223 Professional...
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Also handsfree and loudspeaking work as usual, i.e. when the Loudspeaker key is pressed, the call is temporarily connected to the loudspeaker. Activation and cancellation of Headset Preset can only be done when the telephone is in idle mode. Dialog 4223 Professional...
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The Loudspeaker volume level is stored. Press. For people with impaired hearing, the headset hearing volume level can be extra amplified, use the same procedure as described in section “Handset and loudspeaker volume” on page 83. Dialog 4223 Professional...
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Use the DCM (Designation Card Manager) to make and print your own card for the pull-out leaf. DCM is included on the Enterprise Telephone Toolbox CD or it can be downloaded from: http:// www.ericsson.com/enterprise/library/manuals.shtml For more information, please contact your Ericsson Enterprise certified sales partner. Dialog 4223 Professional...
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Ô Line 2 press to change to extra bell. Press to save the setting and exit. Note: If you do not press , the phone automatically returns to idle about 30 seconds after the last key press. Dialog 4223 Professional...
You can put the cable to the handset in the notch underneath the telephone. The cable to the exchange has to be plugged in “LINE” and the handset cable has to be plugged in “HANDSET”. Change cables To remove a cable, use a screwdriver to unlock the stop. Dialog 4223 Professional...
Installation Install stands and adapt telephone Position high Position low Press to fasten stand Release to remove stand Tiltable display Adjustable angle Dialog 4223 Professional...
Use the DCM (Designation Card Manager) to make and print your own designation cards. DCM is included on the Enterprise Telephone Toolbox CD or it can be downloaded from: http:// www.ericsson.com/enterprise/library/manuals.shtml For more information, please contact your Ericsson Enterprise certified sales partner. Dialog 4223 Professional...
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Installation Install key panels Attach the key panel unit. Press hard where the arrows are pointing, until you hear the “Click” sound. Dialog 4223 Professional...
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Install the stands as shown in picture “Stand positioning”. Notes: All key panels must be of type DBY 419 01. Depending on the system version, the Dialog 4223 Professional phone can be delivered with one key panel as standard. Stand positioning (1-4 key panels) Dialog 4223 Professional...
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Use the DCM (Designation Card Manager) to make and print your own key panel designation cards. DCM is included on the Enterprise Telephone Toolbox CD or it can be downloaded from: http://www.ericsson.com/enterprise/library/manuals.shtml For more information, please contact your Ericsson Enterprise certified sales partner. Dialog 4223 Professional...
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Installation Install pull-out leaf (optional) Remove the protective film from the guiding rails. Attach the guiding rails to the bottom of the phone, observing the direction of the “cut” corner. Insert the pull-out leaf. Dialog 4223 Professional...
Use a screwdriver to remove the handset hook. Turn the hook upside down and insert. Use a screwdriver to remove the two plastic covers. Drill wall holes according to measure. Mount screws according to measures and attach the phone. Dialog 4223 Professional...
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Do not expose your phone to direct sunlight for long periods. Keep the phone away from excessive heat and moisture. Cleaning Clean your phone only with a soft, water dampened cloth. Using soap or any other cleaning materials may discolor or damage the phone. Dialog 4223 Professional...
The display is OK when there are no light dot(s) or line(s). The light frame around the display is supposed to be there. Press to exit. Note: If you do not press , the selftest is automatically finished after about 30 seconds. Dialog 4223 Professional...
A collective name for Line 1, Line 2 and Inquiry lines. Line 1 and Line 2 forms your extension number and are available both for incoming and outgoing calls. Inquiry can only be used for outgoing calls. Dialog 4223 Professional...
Common Speed Dialing numbers 30 Emergency mode 72 Conference 41 External Follow-me 51 Copyright 5 Extra handset 94 Cost information 44 Free on 2nd access 20 D3 mode information 9 Free Seating 17 Data communication 73 Functions and required data 79 Dialog 4223 Professional...
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Put a call on hold 42 Mailbox 65 Make calls 22 Redial number 25 Malicious Call Tracing 74 Refer Back 40 Manual Message Waiting (MMW) 60 Ring signal volume 84 Melody Ringing 85 Ring signals 12 Menu Function keys 15 Dialog 4223 Professional...
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Volume 83 Programming of ring signal tone character 82 Programming of ring signals 81 Warranty 5 Ring signal volume 84 Welcome 4 Silent Ringing 84 When you receive a busy tone 26 Short numbers 30 Silent Ringing 84 Dialog 4223 Professional...
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Ericsson is shaping the future of Mobile and Broadband Internet communications through its continuous technology leadership. Providing innovative solutions in more than 140 countries, Ericsson is helping to create the most powerful communication companies in the world. Ericsson Enterprise AB All rights reserved.
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