Verizon 90026844 User Manual
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Verizon 90026844 User Manual

4g lte broadband router with voice
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User Guide
105 mm
Project
Job Number
100037157
In Box Collateral
File Name
UG_CVR_4GLTE_HomePhoneConnect_75x105_V0.ai
Description
75 x 105 User Guide
THIS FILE MAY CONTAIN IMAGES OR ILLUSTRATIONS THAT ARE COPYRIGHT PROTECTED. CLIENT MUST OBTAIN PROPER LICENSING AND USAGE RIGHTS PRIOR TO REPRODUCTION.
SUPPLIER IS RESPONSIBLE FOR CHECKING WORKING DRAWINGS BEFORE PLATES ARE MADE FOR ACCURACY IN MEASUREMENTS, PLATE TOLERANCE REQUIREMENTS,
REGISTRATION AND CONSTRUCTION DETAILING. ANY CHANGES MADE TO SUIT PRODUCTION REQUIREMENTS SHOULD BE APPROVED BY BOTH THE CLIENT AND DESIGN DIRECTOR.
ALL COPY SHOULD BE PROOFREAD BY CLIENT AND LEGAL REQUIREMENTS CHECKED BY CLIENT'S LEGAL DEPARTMENT.
Designer
Production
NOTES: VARNISH LAYER HAS BEEN PROVIDED IN THIS FILE.
PROCESS COLOR VALUES ARE BASED ON ARTWORK PROVIDED AND HAVE NOT
BEEN ALTERED.
75 mm
If the OEM elects to omit the spanish portion/Language on the cover, please
maintain use of the BC logo in the lower right corner position.
Client
Verizon
Rev No.
Date
0
04/23/13
Produced By
Cassandra Yeager
4G LTE Broadband Router with Voice
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10 mm
Inks
Finishes
MATTE
VARNISH
This Proof Indicates Approximate Color Only. For Accurate Color Match, Use Approved Color Standard.
DO NOT USE COLOR FORMULAS ON THIS FILE.

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  • Page 1 If the OEM elects to omit the spanish portion/Language on the cover, please maintain use of the BC logo in the lower right corner position. Project Client Inks Job Number 100037157 In Box Collateral Verizon File Name Rev No. Date UG_CVR_4GLTE_HomePhoneConnect_75x105_V0.ai 04/23/13 Description Produced By...

  • Page 2: Software License

    The names of actual companies and products mentioned in this user manual may be the trademarks of their respective owners. Novatel Wireless Revision History Part Number Revision Description Date 90026844 Initial release 24 Sep 2013 FCC ID: PKRNVW PN: 90026844_R1_UG_OvationT1114_VZW Please visit for the latest information about your device.

  • Page 3: Table Of Contents

    Contents Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Overview.
  • Page 4 On the 4G LTE Broadband Router with Voice Web User Interface......35 Manage My Broadband Router with Voice ......... . . 36 My Account &...
  • Page 5 Product Specifications and Regulatory Information . . . . . . . . . . . . . . . . . . . . . . 94 Product Specifications .

  • Page 6: Getting Started

    Getting Started Overview Components and Indicators Power Management Caring for Your RouterRouter...

  • Page 7: Overview

    * When multiple users are connected to the 4G LTE Broadband Router with Voice, all of their data usage will be aggregated and applied to the Verizon Wireless customer’s data allowance. A voice plan is not required to make E911 calls, but an external...

  • Page 8: Components And Indicators

    Components and Indicators ➊ ➋ ➌ ➍ ➎ ➏ ➓ ➒ ➐ ➑ ➊ Power on/off button — powers the router on and off. ➋ Internet indicator — displays internet availability. ➌ Wi-Fi indicator — displays status of Wi-Fi connections to the router. ➍...
  • Page 9 ➊ ➋ ➌ ➍ ➎ ➏ ➐ ➑ ➒ ➓ ➊ Optional antenna* port 1 — optional antenna connection port ➋ Optional antenna* port 2 — optional antenna connection port ➌ Phone port 1 — phone connector port ➍ Phone port 2 — phone connector port ➎...
  • Page 10 Indicator States INDICATOR DESCRIPTION Unlit The 4G LTE Broadband Router with Voice is powered off or not receiving power, or the screen is in power- saving mode Power Normal operation Blue solid button Blue blinking Battery is in Low Power Mode (LPM) Red solid No AC power.

  • Page 11: Status Indicators

    Network roaming Displays when the router is roaming and is connected to a indicator network other than the Verizon network Menu Connected devices Scroll and select this icon to display the number and IP address of connected devices...
  • Page 12 Software update Scroll and select this icon to display the current software version, date and time of last check for updates and to check for current software updates About Scroll and select this icon to display the mobile number, model number, IMEI, URL and Admin Password for your 4G LTE Broadband Router with Voice Home Scroll and select this icon to return to the 4G LTE Broadband...

  • Page 13: Power Management

    Proper Battery Use and Disposal on page 101.) * Voice and data availability dependent upon the selected Verizon service plan. A phone that does not require separate electric power to operate is required to place or receive calls (including 911) during a power outage.

  • Page 14: Caring For Your Router

    Caring for Your Router Like any electronic product, the 4G LTE Broadband Router with Voice must be handled with care to ensure reliable operation. The following guidelines are recommended: Protect the router from liquids, dust, and excessive temperatures. • Do not apply adhesive labels to the router as they may cause the router to potentially •...

  • Page 15: Using The 4G Lte Broadband Router With Voice

    Using the 4G LTE Broadband Router with Voice Accessing the Network Getting Started Connecting to Your RouterRouter Using Your Router After Setup...

  • Page 16: Accessing The Network

    802.11g uses the 2.4 GHz peak data rate with a bandwidth of 54 Mbps. • 802.11n uses the 2.4 GHz or 5.0 GHz peak data rate with a bandwidth of 150 Mbps. • Speeds shown are those published by Verizon Wireless, Inc. Actual throughput speed and coverage may vary.
  • Page 17 Getting Started To set up and use your 4G LTE Broadband Router with Voice for the first time: ➊ Confirm your computer meets the minimum system requirements. (See System Requirements on page 2.) ➋ Insert and charge the battery. (See Inserting and Charging the Battery on page 13.) ➌...

  • Page 18: Inserting And Charging The Battery

    Use only batteries and chargers with your 4G LTE Broadband Router with Voice that have been approved by Verizon Wireless. Failure to use approved batteries and chargers may increase the risk that your router will overheat, catch fire, or explode, resulting in serious bodily injury, death, or property damage.

  • Page 19: Backup Battery Tips

    Backup Battery Tips WARNING ! Always use approved batteries and chargers with your 4G LTE Broadband Router with Voice. The warranty does not cover damage caused by non-approved batteries and/or chargers. It normally takes 2.5 to 3 hours to fully charge the backup battery with the power cord. •...

  • Page 20: Installing The Optional Antenna

    To purchase the optional ProBrand 4G LTE Signal Booster Antenna (PROB4GANT) for the 4G LTE Broadband Router with Voice, please visit www.verizonwireless.com or go to a Verizon Wireless store. IMPORTANT INSTRUCTIONS Read before installation. If using the optional antenna, align the antenna with the antenna port on the 4G LTE Broadband Router with Voice and attach securely into place.
  • Page 21 Do not operate the 4G LTE Broadband Router with Voice and the antenna within 5 cm (2 in) • of each other. Use only the approved ProBrand 4G LTE Signal Booster Antenna (PROB4GANT) available • through Verizon Wireless. Never use an antenna from another vendor or another source.

  • Page 22: Powering On And Off

    Powering Off ➊ Press and hold the Power button until the display shows Verizon Powering Off. If the battery is not fully charged, the router will begin operating in Charging Mode, and the screen will display the battery charging indicator ( ).

  • Page 23: Initial Activation

    ➋ Plug the end of the telephone cord that was just removed from the wall jack into one of the two phone ports on the back of the router. The other end of the cord must remain plugged into the back of your telephone’s base unit. NOTE If the router is disconnected from AC power and running on the battery alone, only voice calls are supported.

  • Page 24: Using Your Telephone After Initial Activation

    Using Your Telephone After Initial Activation Making Calls Before making a call, make sure at least one of the voice signal strength indicators is lit. ➊ Place a call by entering the desired telephone number, including area code. ➋ When your call is complete, hang up or return the phone to the receiver to ensure that you can receive calls.

  • Page 25: Call Forwarding

    Call Forwarding Verizon 4G LTE Broadband Router with Voice allows customers to forward calls to another phone number, including your mobile phone or office number. Your home phone will not ring until you turn off the service. Airtime applies to forwarded calls even if you send the call to landline telephones.

  • Page 26: Connecting To Your Router

    Connecting to Your Router Connecting Wi-Fi Devices You can connect to your 4G LTE Broadband Router with Voice with your computer, tablet or other Wireless devices that have Wi-Fi and Internet browser software. Your 4G LTE Broadband Router with Voice is compatible with all major operating systems, and works with the latest version of browsers, including Android, Google, Chrome, Firefox, Internet Explorer, Safari and Mobile Safari.
  • Page 27 You can view or change 4G LTE Broadband Router with Voice settings by connecting to the router’s web user interface at http://VerizonBRV or http://192.168.1.1. To find the Web User Interface URL and Admin Password on the 4G LTE Broadband Router with Voice’s display: ➊...

  • Page 28: Connecting Wired/Ethernet Devices

    Connecting Wired/Ethernet Devices You can connect up to three wired devices such as laptops, printers and gaming consoles via Ethernet. ➊ Plug the end of an Ethernet cable into one of the three Ethernet ports. ➋ The other end of the cable must remain plugged into the Ethernet port of the device you wish to connect.

  • Page 29: To Change Security Settings

    Using Your Router After Setup You can use the 4G LTE Broadband Router with Voice to connect up to a total of 10 Wi-Fi capable devices and three devices connected via Ethernet simultaneously to the mobile broadband network. The router is powered on as soon as you plug it into AC power. The 4G LTE Broadband Router with Voice comes from the factory with security settings turned on.
  • Page 30 ➍ Enter the new Wi-Fi Name in the Wi-Fi name field and the new Wi-Fi Password in the Wi-Fi password field. ➎ Click Save Changes.
  • Page 31 ➏ To change your Admin Password from the Web User Interface Home page, select Manage My Broadband Router with Voice > Change my Admin Password. ➐ Enter your current Admin Password in the Enter current password field. ➑ Enter your new Admin Password in the Enter new password field, and re-enter to confirm in the Confirm new Admin password field.
  • Page 32 ➒ Click Save Changes.

  • Page 33: Using The 4G Lte Broadband Router With Voice Display

    Using the 4G LTE Broadband Router with Voice Display From the 4G LTE Broadband Router with Voice user display, you can check your device status, view your current data usage, and access icon-based menu options if you subscribe to an eligible data only or voice and data plan by using the Scroll and Select buttons.

  • Page 34: Lte Broadband Router With Voice Settings

    4G LTE Broadband Router with Voice Settings Managing Your Router Home Data Usage Wi-Fi Name/Password Connected Devices Voice Signal Data Signal Battery Software Update Messages About...

  • Page 35: Managing Your Router

    Managing Your Router Manage, monitor, and customize your 4G LTE Broadband Router with Voice settings directly on the router, or by using the Web User Interface. On the 4G LTE Broadband Router with Voice Display ➊ Power on your 4G LTE Broadband Router with Voice by plugging the power cord into the router power port, then plugging the power adapter into an AC wall outlet.

  • Page 36: On The 4G Lte Broadband Router With Voice Web User Interface

    On the 4G LTE Broadband Router with Voice Web User Interface To connect to the 4G LTE Broadband Router with Voice web interface and customize your router settings: ➊ Connect your computer or Wi-Fi capable device to your 4G LTE Broadband Router with Voice to access the Internet.

  • Page 37: Sign In

    Sign In The Sign In page is the first page you see after connecting and prior to signing in. You can access more information after you Sign In. Sign In Type the Admin Password (the default password is found on the router by scrolling to the About icon and selecting Open >...

  • Page 38: Menu Panel

    Menu Panel The Menu Panel is the primary navigation for 4G LTE Broadband Router with Voice Settings. You can access each feature under the appropriate menu.

  • Page 39: Home

    Home The 4G LTE Broadband Router with Voice Home page is your gateway to configuring and managing your router. On the 4G LTE Broadband Router with Voice Display ➊ Power on your 4G LTE Broadband Router with Voice by plugging the power cord into the router power port, then plugging the power adapter into an AC wall outlet.

  • Page 40: On The 4G Lte Broadband Router With Voice Web User Interface

    On the 4G LTE Broadband Router with Voice Web User Interface The Home page allows you to quickly access commonly used links and all available menu options for your router. The Home page contains the following quick link menu options: Manage My Broadband Router with Voice (See Manage My Broadband Router with Voice •...

  • Page 41: Manage My Broadband Router With Voice

    Manage My Broadband Router with Voice The Manage My Broadband Router with Voice menu contains the following options: Customize my Wi-Fi Settings (See Customize my Wi-Fi Settings on page 36.) • Change my Admin Password (See Change my Admin Password on page 37.) •...
  • Page 42 Change my Admin Password Clicking on Change my Admin Password will take you to the Admin Password section of the Device menu on the Settings page. (See Admin Password on page 59.) The Admin Password page enables you to change the Admin Password. This is the password you use to Sign In to the 4G LTE Broadband Router with Voice web interface.

  • Page 43: My Account & Tools

    • Data Calculator • My Verizon Wireless* My Verizon Wireless allows you to manage your account, pay your bill, purchase accessories and more. Register at verizonwireless.com/myverizon. Coverage Map* Click on Coverage Map to access the Verizon Wireless coverage map. Data Calculator* Click on Data Calculator to calculate your data usage and select the best plan to meet your data requirements.

  • Page 44: Help & Support

    Community. In addition, you can search Broadband & Netbook Community discussions for specific topics. Device Support Page* Click on Device Support Page to join and discuss the latest news in Verizon Wireless products, services, and more. User Guide* Click on User Guide to access an online version of this 4G LTE Broadband Router with Voice User Guide.

  • Page 45: Data Usage

    Data Usage If you subscribe to an eligible data only or voice and data plan, you can quickly and easily check your data usage and billing cycle directly on the 4G LTE Broadband Router with Voice, or on the router Web User Interface. On the 4G LTE Broadband Router with Voice Display ➊...

  • Page 46: On The 4G Lte Broadband Router With Voice Web User Interface

    The Data Usage page allows you to obtain data usage and billing cycle information for your mobile broadband plan. Click Data Usage on the Menu panel to display the Data Usage page and access information specific to your particular plan. You can also access and manage your account by clicking on My Verizon.

  • Page 47: Wi-Fi Name/Password

    Wi-Fi Name/Password You can quickly and easily find your current Wi-Fi Name/Password and the URL and Admin Password directly on the 4G LTE Broadband Router with Voice, or on the 4G LTE Broadband Router with Voice Web User Interface. On the 4G LTE Broadband Router with Voice Display ➊...

  • Page 48: Connected Devices

    Connected Devices You can view and edit Wi-Fi capable devices currently connected to your 4G LTE Broadband Router with Voice, as well as any currently blocked devices. On the 4G LTE Broadband Router with Voice Display ➊ To display Wi-Fi capable devices currently connected to your 4G LTE Broadband Router with Voice, press the select button on the Home screen to display the Menu options.

  • Page 49: On The 4G Lte Broadband Router With Voice Web User Interface

    On the 4G LTE Broadband Router with Voice Web User Interface The Connected Devices page allows you to view and edit devices that are currently connected to your 4G LTE Broadband Router with Voice. You can also view and unblock any blocked devices. The Connected Devices page contains the following: Connected Devices —...

  • Page 50: Connected Devices

    Connected Devices The Connected Devices menu contains the following options: Type — indicates the type of connected device. You can use the Edit option to set or change • the type. If the type has not been set, no icon is displayed. Once you set the device type, an appropriate icon is displayed.
  • Page 51 Edit a Connected Device To select the device type, or to edit the name of a connected device: ➊ Click the pencil tool. A page opens allowing you to select the device type, or to edit the name of a connected device. ➋...
  • Page 52 Change the Maximum Number of Connected Devices To change the maximum number of connected devices: ➊ Click Settings on the Menu panel to display the Wi-Fi Settings page. ➋ Select the number of devices from the Maximum Wi-Fi connected devices dropdown menu. ➌...

  • Page 53: Blocked Devices

    Blocked Devices The Blocked Devices menu contains the following menu options: Block Button — click Block to disconnect a connected device and prevent it from • reconnecting. The blocked device then appears in the Blocked List. This option is available for use with each connected device, except for your own device, and any devices connected via Ethernet.
  • Page 54 Unblock Button — click Unblock to unblock a previously blocked device, freeing it to connect • again. The unblocked device is deleted from the Blocked List, and will reappear in the Connected Devices list when it connects.

  • Page 55: Voice Signal

    Voice Signal Voice Signal displays the network Voice Signal strength on the Voice Signal indicator using one to five bars, and provides Voice Strength details including the Voice network operator, dBm Voice Signal measurement, and Ec/Io measurement. On the 4G LTE Broadband Router with Voice Display To display Voice Signal strength details: ➊...

  • Page 56: Data Signal

    Data Signal Data Signal displays the network Data Signal strength on the Data Signal indicator using one to five bars, and provides Data Strength details including the network type, dBm RSRP measurement, and dB RSRQ measurement. On the 4G LTE Broadband Router with Voice Display To display Data Signal strength details: ➊...

  • Page 57: Battery

    Battery Battery displays the 4G LTE Broadband Router with Voice battery strength on the Battery indicator. A fully charged battery displays solid white. On the 4G LTE Broadband Router with Voice Display To display Battery strength: ➊ Press the select button on the Home screen to display the Menu options. ➋...

  • Page 58: Settings

    Settings Settings allows you to make device changes, update software, and backup and restore files to your 4G LTE Broadband Router with Voice. On the 4G LTE Broadband Router with Voice Display The Settings options on the 4G LTE Broadband Router with Voice allow you to view your Wi-Fi Name and Password, your Admin Password, and to check for an available Software update.
  • Page 59 To check for available Software updates: ➊ Press the select button on the Home screen to display the Menu options. ➋ Using the scroll button, scroll to the Software Update icon and press the select button to open the Software Update screen and display the current Software version and the date of the last check for an update.
  • Page 60 On the 4G LTE Broadband Router with Voice Web User Interface The Settings page allows you to make Wi-Fi Name and Password, Admin Password and preference changes; change voice settings; obtain software update information; and backup and restore files to your router.

  • Page 61: Wi-Fi

    Wi-Fi The Wi-Fi page contains the following sections: Basic Settings (See Basic Settings on page 56.) • Show Advanced Settings (See Show Advanced Settings on page 57.) • Basic Settings The Basic Settings section of the Wi-Fi page displays the current Wi-Fi Name and Password, and the maximum number of connected devices allowed.
  • Page 62 Show Advanced Settings The Advanced Settings section of the Wi-Fi page displays current advanced setting options, including: Band — allows selection of the desired Band option. The 2.4 GHz is widely supported. Do not • select the 5 GHz option unless you know it is supported by your Wi-Fi devices. Bandwidth —...
  • Page 63 To display and customize Advanced Settings options: ➊ Click Show Advanced Settings to display the Advanced Settings options. ➋ Select the desired setting from the selected option dropdown menu. ➌ To turn on or off a selected setting, use the option check box.

  • Page 64: Voice

    Remote party hangup timeout — sets the period of silence following remote hangup. • Options are 1 ~ 20 seconds. NOTE Changing the Voice settings may impair operation of your Verizon 4G LTE Broadband Router with Voice. To change the default Voice Settings: ➊...
  • Page 65 ➋ If a TTY device is connected to the 4G LTE Broadband Router with Voice, select the appropriate TTY setting from the TTY dropdown menu. The default setting is Disabled. ➌ To change the period of time the dial tone is available after the phone is off-hook, select the desired time interval from the Start dial timeout dropdown menu.
  • Page 66 ➍ To change the maximum period of time between digits when dialing, select the desired time interval from the Inter-digit timeout dropdown menu. Choose from 1 - 10 seconds. ➎ To change the period of silence following remote hangup, select the desired time interval from the Remote party hangup timeout dropdown menu.

  • Page 67: Device

    Device The Device page includes the following options: Admin Password — used to Sign In to the Web User Interface. The Admin Password page • allows you to change the Admin Password, and to set a security option relating to the display of the Admin Password on the device.
  • Page 68 Admin Password To hide or display the Admin Password: Slide the ON/OFF button to ON to display the Admin Password on the device display or to • OFF to hide the Admin Password on the router display. To change the Admin Password: ➊...
  • Page 69 Preferences The set the Turn off display time interval: ➊ Select the desired time interval from the Turn off display dropdown menu. Choose from After 30 seconds, After 1 minute, After 2 minutes, After 5 minutes, or Never. ➋ Click Save Changes. Software Update The Software Update page contains the following sections: Current software version —...
  • Page 70 Backup and Restore The Backup and Restore page contains the following sections: Backup — Allows you to save your 4G LTE Broadband Router with Voice settings as a • config mifi file to your computer. You must enter your Admin Password in the Admin Password field and click Download to save settings to your computer.

  • Page 71: Advanced

    Restore to Factory Defaults — Allows you to restore all settings on your 4G LTE Broadband • Router with Voice to the factory default values. Click Restore Factory Defaults to restore all such settings. If prompted for a password, use the Admin Password which can be found on the 4G LTE Broadband Router with Voice by selecting Menu >...
  • Page 72 Port Filtering — allows you to block outgoing Internet traffic, identified by port numbers. • Port Forwarding — allows you to permit incoming traffic from the Internet to be forwarded • to a particular computer or device on your Wi-Fi network. Use to allow Internet users to access any server you are running on your computer, such as a web, FTP, or email server.
  • Page 73 Manual DNS The 4G LTE Broadband Router with Voice automatically selects a Domain Name Server (DNS). The Manual DNS menu allows you to manually select up to two DNS IP addresses. To manually select a Domain Name Server, follow these steps: ➊...
  • Page 74 Firewall The 4G LTE Broadband Router with Voice firewall determines which Internet traffic is allowed. The Firewall menu contains the following sections: VPN Passthrough — turns on or off the VPN feature and allows or disallows connected • devices to establish a VPN tunnel. If this is ON (turned on), this feature allows VPN clients to connect through the 4G LTE •...
  • Page 75 The LAN page provides settings and information about the 4G LTE Broadband Router with Voice's network. The LAN menu contains the following sections: IPv4 • IP address — displays the IP address for the 4G LTE Broadband Router with Voice. •...
  • Page 76 Port Filtering Port Filtering allows you to block outgoing Internet connections and permit only allowed applications to access the Internet. You can also customize a list of allowed applications which permits only certain programs to connect to the Internet. Click ON to turn on Port Filtering. When the feature is turned on, you must select a port filtering application in the Applications list to allow that application to connect to the Internet.
  • Page 77 Add a Custom Application To add a custom application: ➊ Click Add Custom Application to add a new custom application to the list of allowed applications. You can define and turn on custom Port Filtering applications. You need to know details of the traffic used and generated by the applications you wish to define. NOTE The Add Custom Application option is only available when the port filtering is turned on.

  • Page 78: Port Forwarding

    ➎ Select the Delete checkbox next to any custom application you wish to remove and click Save Changes. NOTE Click on the Port Filtering menu tab again to remove deleted custom applications from view on the screen. Port Forwarding Port Forwarding allows incoming traffic from the Internet to be forwarded to a particular computer or device on your Wi-Fi network.
  • Page 79 The Port Forwarding menu contains the following sections: Default Applications — Turn on each Port Forwarding application that needs to be able to • access the Internet by checking the box next to one or more applications. Custom Applications — You can define your own Port Forwarding applications, and then turn •...
  • Page 80 Custom Applications Port Forwarding Custom Applications allow you to define your own applications. Once defined, these applications can be turned on and off in the same way as pre-defined applications. To define an application, you need to know the ports and protocol (TCP, UDP) used by the application for incoming traffic.

  • Page 81: About

    About About allows you to view information about your 4G LTE Broadband Router with Voice, including the mobile number, model, IMEI, web interface URL, Admin Password, internet status, device details, diagnostics and logs. On the 4G LTE Broadband Router with Voice Display ➊...

  • Page 82: On The 4G Lte Broadband Router With Voice Web User Interface

    On the 4G LTE Broadband Router with Voice Web User Interface The About page allows you to view detailed information about Internet status, device specific information, diagnostics, troubleshooting and support. The About page contains the following menu options: Internet Status (See Internet Status on page 77.) •...
  • Page 83 Internet Status The Internet Status section has the following options: Status — displays the status of the Internet connection, usually Connected or • Disconnected or Dormant if no internet activity is occurring. Network name — displays the name of the network to which this 4G LTE Broadband •...

  • Page 84: Device Info

    Device Info The Device Info page contains detailed information about the 4G LTE Broadband Router with Voice and contains the following sections: Manufacturer — the manufacturer of the 4G LTE Broadband Router with Voice. • Model — the model number or name of the 4G LTE Broadband Router with Voice. •...

  • Page 85: Diagnostics

    Diagnostics The Diagnostics page shows information about the 4G LTE Broadband Router with Voice firmware and other system-level information. You can also view the system log. This page is used mostly for troubleshooting and is not required for normal operation. The Diagnostics page contains the following sections: Modem (See Modem...
  • Page 86 Modem The Modem section has the following options: Phone number (MDN) — displays the Phone Number or Mobile Directory Number (MDN) is • used by the mobile data network to identify this particular data service. MEID — displays the Mobile Equipment Identifier (MEID) is used by the mobile data network •...
  • Page 87 4G LTE Network The 4G LTE Network section has the following options: Status — displays status of the network (Disabled, Not available, or Available). • Network operator — displays the vendor that currently provides wireless access. • Signal strength — displays the current signal strength for LTE. •...
  • Page 88 Field Test Click on Field Test to provide a list of low-level network parameters which can be helpful for technical support staff when they troubleshoot network connectivity issues.

  • Page 89: Logs

    Logs The Logs page allows you to turn logging on or off, and to delete system logs. NOTE Logs record various operations and are used for troubleshooting and are not needed for normal 4G LTE Broadband Router with Voice operation. Enable System Logs To turn on system logs, follow these steps: ➊...
  • Page 90 Disable System Logs To turn off system logs, follow these steps: ➊ Deselect the checkbox next to Enable logs. ➋ Click Save Changes. Delete System Log To delete a system log, follow these steps: ➊ Select the checkbox next to Enable logs. ➋...

  • Page 91: Customer Support

    Quick Links The Quick Links section has the following options: My Verizon Wireless — My Verizon Wireless allows you to manage your account, pay your • bill, purchase accessories and more. Click on My Verizon Wireless to register or go to www.verizonwireless.com/myverizon.
  • Page 92 Device Support Page — click on Device Support Page to join and discuss the latest news in • Verizon Wireless products, services, and more. (You can also open your browser and type https://community.verizonwireless.com/welcome.) User Guide — click on User Guide to access an online version of the 4G LTE Broadband •...

  • Page 93: Troubleshooting

    Troubleshooting Overview Common Problems and Solutions Technical Support...

  • Page 94: Overview

    Network coverage is unavailable due to coverage area, an account problem, or a network • problem. To display a Verizon Wireless coverage map, see Verizon Wireless Coverage map. The following tips can help solve many common problems encountered while using the 4G LTE Broadband Router with Voice.

  • Page 95: Common Problems And Solutions

    Can I use my telephone answering device instead of voice mail? Yes. Set the answering device to fewer rings in order to pick up the call before Verizon Wireless voice mail. Alternatively, turn off your home answering machine or increase the number of rings if you would like to use the Verizon Wireless voice mail service.
  • Page 96 How long is the backup battery life of the 4G LTE Broadband Router with Voice? Talk usage time on backup battery is approximately 4 hours and standby time is approximately 33 hours. Internet connectivity is disabled to preserve talk time when in backup battery mode. Actual values can vary with environmental conditions.* How does Caller ID (CID) work? CID allows you to see the caller’s name and/or phone number before you take the call.
  • Page 97 Place one end of an unfolded paper clip into the master reset button hole. ➋ Press the paper clip on the button until the display shows "Verizon Powering Off" (about five to six seconds), then your 4G LTE Broadband Router with Voice will restart.

  • Page 98: Technical Support

    LTE Broadband Router with Voice and perform the trouble shooting steps in this guide. Technical Support For additional information and technical support, visit any Verizon Wireless store, the online support page at http://Verizonwireless,com/support, or contact Customer Service at 1-800-922-0204 if...

  • Page 99: Product Specifications And Regulatory Information

    Product Specifications and Regulatory Information Product Specifications Regulatory Information Wireless Communications Limited Warranty and Liability Safety Hazards Proper Battery Use and Disposal...

  • Page 100: Product Specifications

    Product Specifications General Name: Verizon 4G LTE Broadband Router with Voice Model: T1114 Standards/Approvals/Certifications: FCC (North America)/RoHS Weight: 420 g / 14.8 oz Dimensions: 138.2 mm x 80.2 mm x 173.3 mm, 5.44 in x 3.16 in x 6.8 in...

  • Page 101: Regulatory Information

    Regulatory Information FEDERAL COMMUNICATIONS COMMISSION NOTICE (FCC - UNITED STATES) Electronic devices, including computers and wireless modems, generate RF energy incidental to their intended function and are therefore subject to FCC rules and regulations. This equipment has been tested to, and found to be within the acceptable limits for a Class B digital device, pursuant to part 15 of the FCC Rules.

  • Page 102: Wireless Communications

    Novatel Wireless or its partners will not be held responsible for damages of any kind resulting from the delays or errors in data transmitted or received with the Verizon 4G LTE Broadband Router with Voice device, or failure of the Verizon 4G LTE Broadband Router with Voice device to transmit or...

  • Page 103: Limited Warranty And Liability

    Limited Warranty and Liability Novatel Wireless, Inc. warrants for the 12-month period immediately following receipt of the Product by Purchaser that the Product will be free from defects in material and workmanship under normal use. THESE WARRANTIES ARE EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

  • Page 104: Safety Hazards

    Safety Hazards Do not operate the Verizon 4G LTE Broadband Router with Voice in an environment that might be susceptible to radio interference resulting in danger, specifically: Areas where prohibited by the law Follow any special rules and regulations and obey all signs and notices. Always turn off the host device when instructed to do so, or when you suspect that it might cause interference or danger.
  • Page 105 Electrostatic discharge (ESD) Electrical and electronic devices are sensitive to electrostatic discharge (ESD). Macintosh native connection software might attempt to reinitialize the device should a substantial electrostatic discharge reset the device. If the software is not operational after an ESD occurrence, then restart your computer.

  • Page 106: Proper Battery Use And Disposal

    Proper Battery Use and Disposal IMPORTANT In event of a battery leak: • Do not allow the liquid to come in contact with the skin or the eyes. If contact has been made, wash the affected area with large amounts of water and seek medical advice. • Seek medical advice immediately if a battery has been swallowed.

  • Page 107: Glossary

    Glossary...
  • Page 108 Glossary ● 1X — The core CDMA2000 wireless air interface standard. The designation "1X", meaning 1 times Radio Transmissio Technology, indicates the same radio frequency (RF) bandwidth as IS-95: a duplex pair of 1.25 MHz channels. The 1X standard supports packet data speeds of up to 153 kbits/s with real world data transmission averaging 80-100 kbit/s in most commercial applications.
  • Page 109 ● EV-DO Rev A — CDMA EV-DO Rev. A is a leading-edge 3G wireless technology with higher data rates and higher system capacity. It is a fully backward compatible standard and remains interoperable with deployed EV-DO networks and devices around the world. Rev A provides access to mobile devices with forward link speed of up to 3.1 Mbit/s, and reverse link speeds up to 1.8 Mbit/s.
  • Page 110 ● Port — A virtual data connection used by programs to exchange data. It is the endpoint in a logical connection. The port is specified by the port number. ● Port Forwarding — A process that allows remote devices to connect to a specific computer within a private LAN.

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