How To Put A Call On Hold - Polycom Soundpoint IP 330 Quick Reference Manual

How to Put a Call on Hold and Multiple Calls on Hold
When call is on hold
this icon flashes and
the receiver points
upward.
Mon, Jul 6 3: 1 8p
10:12
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NewCall
NewCall Resume
Callers
Dial
Menu
ABC
1 2
Press Hold key to put
call on hold. Press
GHI JKL
Resume soft key or 4 5
Hold key again to
resume call.
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4
Hold: Jack White 5196751
Resume
New Call
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Dir
Line 1
Messages
DEF
3
Hold
MNO
6
XYZ
9
#
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Join

How to Put a Call on Hold

Call Hold and Resume
During a call, press the Hold button
Press Hold button or Resume soft key to resume the call
1.
When a call has been on hold for an extended period of time, both visual and
audible alerts appear. Contact your system administrator to determine if this
feature is enabled/disabled, what the time period is, and what sound effects
are available. When active on a call, the sound effects are played at a volume
that is typically lower than the normal ringer volume.
Note As using the Hold feature typically generates music or a beeping tone,
avoid putting a conference call on hold.
Multiple Calls on Hold
If multiple calls are on hold, use the Up and Down Arrow keys to switch
between the calls, then press the Resume soft key to retrieve the desired call.
If two or more calls are on hold, an indication appears on the graphic display,
for example "3/4", indicating that this is the third call out of four calls.
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