Appendix 5.1 Troubleshooting - Panasonic KX-TD500 User Manual

Appendix
5.1 Troubleshooting
Problem
The telephone does not work properly.
I cannot use the telephone.
Some features do not work.
Even though following the manual
instructions, none of the operations work
when using a Proprietary Telephone.
The parallelled Single Line Telephones
do not ring.
The telephone does not work using the
personal settings or with other settings
(One-Touch dialling, forwarding
destination, etc.).
My Proprietary Telephone does not have
a function button.
252
• The wiring is wrong.
Check the wiring.
• The telephone is locked.
Unlock your telephone. (
"2.5.4 Preventing Other People from Making Outside
Calls Using Your Telephone (Electronic Station Lockout),"
"3.1.4 Changing the Settings (Station Programming)")
• Your telephone is connected to an EXtra Device Port.
System Programming is required. Consult your dealer.
• System management may restrict certain features.
Consult your System Manager.
• The feature numbers have changed.
Confirm the revised number and try again.
• The Intercom line was not seized. The seized line, when
going off-hook, was changed by personal setting.
( "4.1.1 Initial Settings")
In the manual, going off-hook means an Intercom line
is seized.
If the setting has been changed, press the INTERCOM /
PDN button after going off-hook and follow the
instructions.
• This is the default setting.
Change the setting to ring. (
Parallel Connected Telephone Ringer (Parallelled
Telephone Connection)")
• The extension line has been changed. The previous
telephone's settings have not been cleared.
Clear the settings and then programme your desired
settings again. (
Settings at Your Extension (Station Programme Clear),"
To clear all settings" in "4.1.1 Initial Settings," "To clear
the button data" in "4.1.2 Customising the Buttons")
• Some models do not have the function button.
Change a flexible button to the desired button.
( "4.1.2 Customising the Buttons")
Enter the specified feature number instead of the
function button. (
Operating the Telephones")
Remedy
"To lock" in
"2.7.13 Setting the
"2.7.14 Clearing the Feature
"Feature Numbers" in "2.1 Before
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