Troubleshooting - Toshiba ST-71 SERIES Owner's Manual

9. TROUBLESHOOTING

9. TROUBLESHOOTING
If you cannot solve a problem with the following solutions, do not attempt to repair it by yourself. Turn
the power off, unplug the POS Terminal, then contact the nearest TOSHIBA TEC service
representative for assistance.
Symptom
The power does not
turn on.
The operator's
display is hard to see.
Magnetic card reader
does comply-not
read the data.
WARNING!
Check point
• Is the power cord plugged in correctly?
• Is the power supplied to the AC outlet?
• Has the circuit breaker blown?
• Does the operator's display reflect
sunlight or room light?
• Is the tilt angle adjusted properly?
• Is the brightness adjusted properly?
• Does the used card comply with the
standard?
• Was the card moved too fast or too
slowly?
• Is the card reading direction correct?
9- 1
9. TROUBLESHOOTING
Solution
• Plug in correctly.
• If it is not a power failure,
check for the power supply to
the AC outlet with another
electric appliance.
When the power is not
supplied, contact your
nearest power company.
• Check the circuit breaker.
• Refer to Section 5
Adjustment and adjust the
display angle.
• Refer to Section 5
Adjustment and adjust the
brightness properly.
• Use Track 1, 2 complying
with ISO.
• Move the card at the proper
speed. (10~150 cm/sec.)
• Insert the card so that the
magnetic strip faces the
scanning head.
EO1-12031