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TeraStation User Manual
TS-XL/R5, TS-RXL/R5, and TS-WXL/R1 models
www.buffalotech.com
v2.86

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Table of Contents
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Summary of Contents for Buffalo TS-XL

  • Page 1 TeraStation User Manual TS-XL/R5, TS-RXL/R5, and TS-WXL/R1 models www.buffalotech.com v2.86...
  • Page 2 Introduction Congratulations on your new TeraStation! The TeraStation is a powerful file server that’s as easy to use as a hard drive. With its straightforward Web Admin Tool, anyone can easily configure the TeraStation’s settings. You don’t even necessarily need to configure it at all;...
  • Page 3: Table Of Contents

    Introduction Encryption Adding Shares Diagrams and Layout Mapping Additional Shares TS-XL/R5 TeraSearch TS-WXL/R1 Maintenance TS-RXL/R5 Replication Power Mode Backup Jobs Using your TeraStation Initialization Using your TeraStation with a PC NS-SHFT Using your TeraStation with a Mac EXT3 Reader Finding your TeraStation’s IP address...
  • Page 4: Terastation Quick Setup

    TeraStation Quick Setup Front Panel (TS-XL/R5) Status LEDs Display Button Power On/Off Function Button LCD Display Door Lock...
  • Page 5 TeraStation Quick Setup Open Front Panel (TS-XL/R5) Init Button Drive LED Drive Lock (Press left to open drive) Diagnostic Port (Buffalo factory use only)
  • Page 6 TeraStation Quick Setup Rear Panel (TS-XL/R5) Power Connector Serial Port for UPS Ethernet 1 Ethernet 2 Security Mount Power Mode Auto Manual...
  • Page 7 TeraStation Quick Setup Front Panel (TS-WXL/R1) Status LEDs Display Button Power On/Off Function Button LCD Display Door Lock...
  • Page 8 TeraStation Quick Setup Open Front Panel (TS-WXL/R1) Init Button Drive LED Drive Lock (Press left to open drive) Diagnostic Port (Buffalo factory use only)
  • Page 9 TeraStation Quick Setup Rear Panel (TS-WXL/R1) Power Connector Ethernet 1 Ethernet 2 Power Mode USB Ports Security Serial Port Mount for UPS Auto Manual...
  • Page 10 TeraStation Quick Setup Front Panel (TS-RXL/R5) Power On/Off Status LEDs UID LED On/Off Door Lock LCD Display Display Button...
  • Page 11 Open Front Panel (TS-RXL/R5) Factory Use Function Button Only Init Button Drive LED Drive Lock (Press left to open drive)
  • Page 12 Rear Panel (TS-RXL/R5) TeraStation Quick Setup Security Mount UID LED Power Connector On/Off Power Mode Serial Port for UPS Ethernet 1 Ethernet 2...
  • Page 13: Power Mode

    Power Mode The “Power Mode” switch on the back of the unit has two positions: “Auto” and “Manual”. The “Auto” position automatically powers the unit on or off with your computers. If any of your computers are turned on, the TeraStation will power up; if all computers are turned off, the TeraStation will power down.
  • Page 14 Using the TeraStation with a PC On your desktop is a new shortcut to Buffalo NAS Navigator. Double-click it to open the NAS Navigator2 client utility. Double-click on your NAS device’s icon to open it. Or, right-click on it for more options.
  • Page 15 From NAS Navigator2, you can easily browse the shares on your TeraStation, open its Web Admin Tool, map a drive letter to a share, or make a desktop shortcut to the main share on the TeraStation. Clicking I’m Here causes the TeraStation to beep and flash its LEDs, making it easy to identify.
  • Page 16: Using Your Terastation With A Mac

    Using your TeraStation with a Mac After installing the TeraNavigator software, your Mac will have “NASNavigator” in the dock. The NASNavigator icon opens the TeraStation’s client utility. If you have more than one NAS device on the network, each will be visible here.
  • Page 17 In NAS Navigator2, choose Configure from the drop-down menu to get to the Web page. Click Open Web Page to go the Web Admin Tool, or click IP Address to change the TeraStation’s IP Address settings. The IP Address page lets you change the TeraStation’s IP address settings.
  • Page 18 You can manually add shares (folders) to your desktop by adding them to the Mac’s server list. Begin by clicking Go, and then choose Connect to Server. In the Server Address field, enter your TeraStation’s IP address in the form smb:// ipaddress (where “ipaddress”...
  • Page 19 Select Guest and click on Connect. Note: If you have configured share permissions on your TeraStation, select Registered User and enter your login credentials. Select the volume that you want to mount, such as share, from the list of folders on the TeraStation. The share will open.
  • Page 20: Finding Your Terastation's Ip Address

    Finding your TeraStation’s IP Address If you don’t know your TeraStation’s IP address, there are several ways to get it. One simple method is to use the NAS Navigator2 client utility (included on your CD) to find your TeraStation(s). Just click on the icon for your TeraStation and you’ll be able to read its IP address.
  • Page 21: Web Admin Tool

    Web Admin Tool Advanced Settings To access the Web Admin Tool, right-click on your TeraStation in NAS Navigator2 and choose Open Web Admin. Alternately, you may access the Web Admin Tool by typing the IP address of your TeraStation into the URL bar of a browser running on a computer connected to the same network as the TeraStation.
  • Page 22 Advanced Settings This login prompt will appear. Enter admin for the user name. Until you change it, the password for the admin account will be password. Press the Login button when finished. User name: admin password Password:...
  • Page 23 Welcome to the Web Admin Tool! On the left side, you can see your TeraStation’s system information. Tabs and submenus along the upper edge allow easy access to all of the settings pages for your TeraStation. Category Tabs Submenus Help and Instructions Individual Settings...
  • Page 24: Adding Users

    Adding Users To add users, select the Users/Groups tab. Local Users is the default submenu. Click on Create User. Enter your user information and click Save. You may enable quotas for the user if desired. The hard limit is the maximum amount of space in gigabytes that this user will be able to use.
  • Page 25 Adding Users in CSV Format To add many users easily, a CSV (Comma- Separated-Variables) file is recommended. This is a text file, with each line consisting of a Username, Password, and Description separated by commas and ending with a carriage return. These files can contain from 1 - 1000 users.
  • Page 26 Advanced Settings Remote Users You may manage users and passwords for a TeraStation from a SMB server. In your TeraStation, enable Delegate Authority to External SMB Server in Network/Workgroup/ Domain. Users from the local TeraStation may then be moved to the External Users list. This will remove all passwords, leaving their accounts unusable until the passwords are set on the SMB server.
  • Page 27: Adding Groups

    Adding Groups To add a group, select the Local Groups submenu under the Users/Groups tab. Click on Create Group. Enter information for your group and click on Save.
  • Page 28: Disk Quotas

    Disk Quotas Disk Quotas let you set a maximum on the amount of total storage that may be used by a user or group. Under the Users/Groups tab, click on Local User or Local Group. Then, click on Edit User or Edit Group as appropriate. Enable Quotas and enter amounts (in Gigabytes) for the maximum storage to be available to the user or group.
  • Page 29: Network Settings

    Network Settings Network Settings contains settings that affect your Ethernet connection. In most networks, TeraStation will get its IP Address automatically from a DHCP server. You may disable DHCP here and configure the IP address settings manually if desired. If no DHCP server is available and an IP Address is not set manually, it will default to a random address on the 169.254.xxx.xxx subnet with subnet mask...
  • Page 30: Port Trunking

    Port Trunking Port Trunking allows you to connect the TeraStation to the network with two separate Ethernet cables. To use it, you need an “intelligent” switch that supports port trunking. Configure two LAN ports on the switch in port trunking mode. Connect them to Ethernet ports 1 and 2 on the TeraStation.
  • Page 31 Port Trunking Modes Round-robin policy - Transmits packets in sequential order from the first available slave through the last. This mode provides load balancing and fault tolerance. Active-backup policy - Only one half of the bond is active at once. The other half becomes active if and only if the active slave fails.
  • Page 32 Advanced Settings Workgroup/Domain Settings To add the TeraStation to your workgroup or domain, click Modify Settings. Depending on your network type, you may choose to authenticate in Workgroup, NT Domain, or Active Directory Mode. Note: Before configuring NT Domain authentication, make sure that your TeraStation’s firmware is updated to version 1.01 or later.
  • Page 33 Screens are different depending on whether you authenticate in Workgroup, NT Domain, or Active Directory Mode. Whichever mode you choose, enter the information needed to log in to the network and click Save when finished. Notes: If using the TeraStation with an AD server, then the AD server must be connected to the same subnet as Ethernet port 1 of the TeraStation.
  • Page 34 With NFS enabled, you can access a shared folder on the TeraStation from an NFS client. NFS is disabled by default. To enable it, navigate to Network/NFS and open Network Service. Click Modify Settings. Enable NFS, enter the TeraStation’s network base address and subnet mask, and then click Save.
  • Page 35 Distributed File System is a set of client and server services that allow a large enterprise to organize many distributed SMB file shares into a distributed file system. DFS provides location transparency and redundancy to improve data availability in the face of failure or heavy load by allowing shares in multiple different locations to be logically grouped under one folder, or DFS root.
  • Page 36: System Settings

    System Settings In System Settings, you can modify the NetBIOS name of your TeraStation, date and time settings, and language settings.
  • Page 37: Raid Configuration

    RAID Configuration RAID configuration is done in System/Storage. To change RAID configuration, click on an array name in the RAID Array under the RAID Configuration section. Several types of RAID arrays are available. RAID 0 - All drives are combined into one large, fast drive, giving the maximum capacity for your TeraStation.
  • Page 38 RAID  (TS-XL and TS-RXL only) - All drives in a RAID 5 array reserve part of their data space for parity information, allowing all data to be recovered if a single drive fails. The parity information takes up about one hard drive’s worth of space, so if you set up all four drives in the TeraStation as a RAID 5 array, your usable capacity will be about 3/4 of the total capacity of the TeraStation.
  • Page 39 Hot Spare (TS-XL and TX-RXL) In hot-spare mode, the 4-drive TeraStation will automatically switch over to a standby disk if a disk in an array fails. Hot spare mode works with RAID 5 (3 hard disks) or RAID 1 arrays.
  • Page 40: Hot Swap

    Hot Swap If a hard drive fails, you may replace it without shutting down the TeraStation. The drive LED for a failed drive will be red. After replacing the hard drive, the LCD display will show “SW I31 New DiskX Ready”. Hold down the function button for 3 seconds, until it beeps.
  • Page 41 Advanced Settings USB Hard Drives Add a USB hard drive to TeraStation simply by plugging it in to one of the USB ports on the TeraStation. It will then appear in the master folder as a new share on the TeraStation.
  • Page 42: Formatting Hard Drives

    Formatting Hard Drives Formatting of hard drives is done in the System/Storage area of the Web Admin Tool. To format hard drives, select the hard drive(s) that you want to format and click on Format Disk. During a format, you have the option of encrypting the hard drive or array.
  • Page 43: Adding Shares

    Adding Shares Shares are the lowest level folders on a TeraStation. Out of the box, your TeraStation includes a share named share, for your files, and a read-only share called info, which contains software and user manuals. You may add other shares as desired. To add a new share to your TeraStation, navigate to Shared Folders/Folder Setup and click Create Folder.
  • Page 44 Once you check Access Restrictions, you must specifically add access rights for any user or group to access the share. To add rights, choose either the Local Users or Local Groups tab. If you are using AD, then you will have additional tabs for Domain Users and Domain Groups.
  • Page 45 At this point, your chosen users and/or groups have Read-Only access. They will not be able to save files back to the share. If that’s what you want, click Save. Or, to add write access, double-click on Read Only. Chose Read & Write. Click Save. Your user and/or groups can now access and write to the new share.
  • Page 46: Mapping Additional Shares

    Mapping Additional Shares You can map additional drive letters to shares on your TeraStation. From the Start menu, select Run..Enter your TeraStation’s hostname (you can get it from the NAS Navigator utility, or its LCD display) or IP address. Press OK. Your TeraStation will open.
  • Page 47 From the Tools pull-down menu, select Map Network Drive. Choose a drive letter from the Drive: pull down menu. To specify the folder to map, either find it with Browse or enter \\TeraStation_Name\share_name in the Folder: field, where TeraStation_Name is your TeraStation’s hostname and share_name is the name of a folder on your TeraStation.
  • Page 48 TeraSearch TeraSearch lets you easily find files on your TeraStation. It indexes Word, Excel, PowerPoint, pdf, html, text, and other files. To use it, open the share that you want to be able to search, such as share, by clicking on its name in Shared Folders/Folder Setup.
  • Page 49 Navigate to Shared Folders/TeraSearch, and click Modify Settings. Put a check next to Enable, chose a time for your regular updates, and click Save. Note: The TeraStation must be powered on to update the index. Updating may take several hours.
  • Page 50 Click Update Index. To use TeraSearch, type “//IPaddress:000 ” into a URL window of a browser, where IPaddress is the IP address of your TeraStation. Login with your username and password, or you can use the guest account with a blank password. Enter the term you want to search for in the Search Text window and click Search.
  • Page 51 Maintenance The Maintenance submenu holds such settings as Email notification, Alerts, and LCD display brightness. You can also restart or shut down the TeraStation from here.
  • Page 52 Replication If you have two TeraStations, then you may configure one to replicate all data in a folder on the other. Any changes to files in a share on the Source TeraStation will be duplicated in a backup folder on the Target TeraStation. To configure replication, connect both TeraStations to a network, or connect an open Ethernet port on the Source TeraStation to an...
  • Page 53: Backup Jobs

    Backup Jobs To create a new backup job, click Create New Job in System/Backup. Select the desired job schedule and properties and click Apply when done.
  • Page 54 Initialization You can restore all settings to their factory defaults by clicking Restore TeraStation. You can choose to either keep the current admin password after initialization, or revert the password to its default setting of “password”. You can also initialize your TeraStation from the Init button, located on the bottom side of the display panel (open the door to access it), Init Button...
  • Page 55 NS-SHFT NS-SHFT is a program to save and restore the configuration of Buffalo NAS devices. Settings are saved to a configuration file on a computer. You can use that configuration file to restore your TeraStation’s settings, or to easily apply its settings to a different TeraStation.
  • Page 56 To save a configuration file with NS-SHFT, select the TeraStation that you want to save the settings from the dropdown menu. Click Save. You will have to enter the admin password for the chosen TeraStation to continue. You have the option of password protecting the configuration file. To do so, enter a password and click Set.
  • Page 57 To restore a TeraStation’s settings from a saved configuration file with NS-SHFT, select the TeraStation that you want to restore to from the dropdown menu. Click Restore. Enter the admin password for the TeraStation to continue. If you entered a password when you were building the configuration file, then you will have to enter it again here.
  • Page 58 You may have multiple configurations saved. Select the configuration file with the settings that you want to use. Choose which settings to restore and click OK.
  • Page 59: Ext3 Reader

    EXT3 Reader If you use the EXT3 format for an external backup drive connected to the TeraStation, then you may find it convenient to be able to read data on the drive directly from a Windows computer. The EXT3 Reader utility allows you to do exactly that. To install it, insert your TeraNavigator CD in your PC’s drive.
  • Page 60 For best results, the TeraStation should be connected to an Uninterruptible Power Supply. APC SmartUPS models work well. A UPS may be used with either a Serial or USB connection to the TeraStation. After attaching the UPS to the TeraStation, navigate to System/Power Management/UPS Settings in the Web Admin Tool.
  • Page 61: Sleep Timer

    Sleep Timer The TeraStation can be configured to go into power-saving (“sleep”) mode at regular intervals. Click Modify Settings to configure a sleep interval. To manually wake a TeraStation from sleep mode before its wake-up time, hold down the power button on the front panel for 3 seconds.
  • Page 62: Print Server

    Print Server • To share a USB printer with the TeraStation, Enable print server functionality. Connect the printer to a USB port on the TeraStation and power it on. • Access the TeraStation by clicking Start, selecting the Run... option, and entering \\TeraStation_Name (where TeraStation_Name is the DNS name of your TeraStation, or its IP address).
  • Page 63 • You will receive a warning that the server does not have the proper drivers. Click OK to continue. • The Add Printer Wizard will launch. Select the proper driver for your printer. If the specific printer is not in the list, you will be required to insert the CD that came with your printer into your PC’s CD-ROM drive and click the Have Disk button.
  • Page 64 • To print a test page or configure additional printer settings, right click on the lp printer icon and select Properties. This will open the printer’s driver properties page. • Click the Print Test Page button to print a test page. You can also browse through the available settings for the printer.
  • Page 65 If a corrupt print job is sent to a printer, printing may suddenly fail. If your print jobs seem to be locked up, clearing the print queue may resolve the issue. To delete the print queue, click Delete Print Queue. This will clear all current print jobs.
  • Page 66: Time Machine

    Time Machine To use the TeraStation as a location for backups from a Mac running Time Machine, begin by creating a folder for the backups. In Shared Folder Setup, click on Create Folder. Name the folder. Make sure that Apple is checked for Shared Folder Attributes.
  • Page 67 Navigate to Extensions/Time Machine and click Modify Settings. Enable Time Machine. For the Target Folder, choose the folder you created for the backups. Click Save. Enter the Mac’s “Computer Name” (from its Sharing page) as the Target Host Name. For the Target MAC address, enter the Mac’s Ethernet ID from Advanced Settings in its Network Preferences page.
  • Page 68 The name for the Target Host Name field can be found just under the Computer Name on the Sharing page in System Preferences. It is circled in red in the screenshot to the left. Do not include the part after the first period. By default, the Target Host name will be the same as the Computer Name above it unless you have changed it.
  • Page 69 It will take several minutes for the image file to be created. The file TargetHostName_TargetMACAddress. sparsebundle is being created in the backup folder. To be safe, wait seven minutes before continuing. After seven minutes have passed, open the Finder. Click on All below Shared. Find your TeraStation’s “TimeMachine”...
  • Page 70 Move the switch to the “ON” position. Click on Change Disk. Choose your TeraStation from the list and click Use for Backup. In 120 seconds, Time Machine will begin running a backup.
  • Page 71: Dlna Media Server

    DLNA Media Server A share on the TeraStation can be streamed to DLNA compatible media players on your network. To configure DLNA media streaming, click on Modify Settings. Highlight Enabled and choose the media folder on your TeraStation to share. Click Save when done.
  • Page 72 Clicking Authorized DLNA Media Clients opens this screen, where you can see all of the available media players on your network. Click Close when done.
  • Page 73: Bittorrent Client

    BitTorrent Client TeraStation’s built-in BitTorrent client will download files for you. To enable it, select Enabled. Choose a target folder for downloaded files to go to and click Save. Then, click Open Download Manager.
  • Page 74 To add a torrent, click Add and then Browse. Navigate to the torrent file and open it. The file(s) will automatically download in the background.
  • Page 75: Direct Copy

    Direct Copy You can copy digital media files directly to the TeraStation from a USB storage device, such as a digital camera, USB flash drive, or external hard disk. 1. Connect your USB device to a USB port on the TeraStation. The function button will glow blue for 60 seconds.
  • Page 76 Remote Access - WebAccess With Buffalo’s WebAccess, you can access your TeraStation from anywhere in the world with an Internet connection. It’s easy to access your files, or share them with other people, wherever they may be. To use WebAccess, Enable ‘WebAccess Service’. You may also enable SSL Encryption if desired.
  • Page 77 To enable WebAccess for a share, click on the sharename from Extensions/WebAccess. Choose your desired level of WebAccess from the ‘WebAccess Settings’ dropbox: ‘Disable’ will prevent remote access to this share through WebAccess. This is the default setting. ‘Allow Anonymous’ will allow anyone to access the share. Choose this if you want your TeraStation share and all files on it to be freely available to everyone in the world.
  • Page 78 Using WebAccess To access your TeraStation remotely, open a browser window on any computer connected to the Internet and go to www. buffalonas.com. In the dialog box, type the BuffaloNAS name that you set on page 76. Alternately, you can go directly to your share by typing BuffaloNAS.com/your_BuffaloNAS_name in the URL window.
  • Page 79 To access individual folders on the right, click on their open links. Clicking on individual files will give you other options, depending on the filetype.
  • Page 80 Uploading Files with WebAccess To upload files to the TeraStation, click Upload in the bottom left corner of the window. Note: This option will only appear if you are logged in and at least one user (besides admin) has been given access to the share.
  • Page 81 Remote Access - FTP The TeraStation includes FTP server capability, allowing you to access files on it from anywhere. If enabled for a folder, then you can read and save to any files in that folder from anywhere. To use FTP, 1: Set up your account.
  • Page 82: Troubleshooting

    Troubleshooting Error codes Error Code Description Alert Sound MPU error: Main MPU is not responding. Error on DRAM data line Error on DRAM address line RTC chip error Failed to load kernel (FLASH error) Watch Dog Timer has halted system Cannot load initrd A hard drive was not detected UPS AC line failure...
  • Page 83 Information codes Code Description Alert Sound Overheating warning Bad sectors on hard drive Operating in degraded mode Formatting array X Performing disk check on array X Scanning and recovering array X Structuring array X Resyncing array X Rebuilding array X Filling array X Formatting array X Performing disk check on disk X...
  • Page 84: Troubleshooting Multiple Shares

    When accessing multiple shares to a Windows Troubleshooting Multiple Shares PC, you may see this error message. This is caused by having multiple shares to the same resource using different login credentials. The error occurs when connecting to at least one secure, restricted share.
  • Page 85 Mapping Multiple Shares When mapping any share, select the Connect using a different user name option. A login and password prompt will appear. Use the username and password required by any secure, restricted shares for all shares. All mapped shares on a single PC must use the same username and password! If only unrestricted shares are being mapped, then it’s not necessary to set a username and password for shares.
  • Page 86: Hard Drive Replacement

    Hard Drive Replacement If TeraStation encounters a disk error, an error will appear on the front-panel LCD screen. If notification is configured, you will be sent an error message by email. The LED beside the failed drive will be lit red, indicating that the drive has been disabled and should be replaced. Turn the key counter-clockwise and open the drive door (or remove the front cover for the TS-RXL rackmount).
  • Page 87 Slide the new drive into the empty drive slot. Close the drive lock to secure the hard drive in place. Hold down the function button until it beeps. The rebuild process may take several hours. Performance will be slower than usual until the rebuild is complete.
  • Page 88 Specifications LAN Standards: 1000BASE-T IEEE802.3ab, 100BASE-T IEEE 802.3u, 10BASE-T IEEE 802.3 USB: USB 2.0 (2 sockets for TS-XL/R5 and TS-WXL/R1; 3 sockets for TS-XL/R5) Compatible OS: Windows 2000, XP, Vista* Mac OS X 10.3.9 or later UPS: SmartUPS Compatible (Serial or USB)
  • Page 89 AFP: enabled FTP Server: disabled NTP: enabled Print Server: enabled WebAccess: disabled Time Machine: disabled TeraSearch: disabled DLNA Media Server: disabled BitTorrent: disabled RAID mode:  drives in RAID  for TS-XL/R5 and TS-RXL/R5;  drives in RAID 1 for TS-WXL/R1...
  • Page 90: Contact Information

    Contact Information Europe North America Buffalo Technology UK Ltd. Buffalo Technology USA Inc. 2 Bracknell Beeches, Old Bracknell Lane 11100 Metric Blvd, Suite 750 Bracknell, Berkshire, RG12 7BW Austin, TX 78758 United Kingdom GENERAL INQUIRIES GENERAL INQUIRIES Monday through Friday 8:30am-5:30pm CST Email: sales@buffalo-technology.com Direct: 512-794-8533...
  • Page 91 GPL Source Code GPL Information (North America) The source code for Buffalo products that use GPL code is available at http://opensource.buffalo.jp.

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