TSC TDP-225W Series User Manual
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TSC TDP-225W Series User Manual

Direct thermal bar code printer
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TDP-225/ TDP-225W/ TDP-324/ TDP-324W Series
DIRECT THERMAL BAR CODE PRINTER
USER'S
MANUAL

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Summary of Contents for TSC TDP-225W Series

  • Page 1 TDP-225/ TDP-225W/ TDP-324/ TDP-324W Series DIRECT THERMAL BAR CODE PRINTER USER’S MANUAL...

  • Page 2: Table Of Contents

    Contents Copyright Declaration ........i 1. Introduction ........... iv 1.1 Product Introduction ................iv 2. Operations Overview ........1 2.1 Unpacking and Inspection ..............1 2.2 Printer Overview ..................2 2.2.1 Front View ..................2 2.2.2 Interior View ................... 3 2.2.3 Rear View ..................
  • Page 3 4.3.4 Set Black Mark Sensor as Media Sensor and Calibrate the Black Mark Sensor ..................30 4.3.5 Set Gap Sensor as Media Sensor and Calibrate the Gap Sensor 4.3.6 Skip AUTO.BAS ................31 5. Troubleshooting ........32 5.1 LED Status ....................32 5.2 Print Problem ..................

  • Page 4: Copyright Declaration

    Information in this subject to change without notice and does not represent a commitment on the part of TSC Auto ID Technology Co., Ltd.. No part of this manual may be reproduced or transmitted in any form by any means, for any purpose other than the purchaser’s personal...
  • Page 5 Agency Compliance and Approvals EN 55032, Class B EN 55024 EN 60950-1 EN 61000-3-2 EN 61000-3-3 FCC part 15B, Class B ICES-003, Class B This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
  • Page 6 GB 4943.1 GB 9254, Class B GB 17625.1 Energy Star for Imaging Equipment Version 2.0 TP TC 004/2011 TP TC 020/2011 IS 13252(Part 1)/ IEC 60950-1 KN 22 KN 24 Note: There may have certification differences in the series models, please refer to product label for accuracy. Important safety instructions: 1.

  • Page 7: Introduction

    1. Introduction 1.1 Product Introduction Thank you for purchasing TSC bar code printer. Although the printer has a small footprint, it delivers reliable, superior performance. This printer provides direct thermal printing at user selectable speed of: 2.0, 3.0, 4.0 or 5.0 ips for 203 dpi;...

  • Page 8: Operations Overview

    2. Operations Overview 2.1 Unpacking and Inspection This printer has been specially packaged to withstand damage during shipping. Please carefully inspect the packaging and printer upon receiving the bar code printer. Please retain the packaging materials in case you need to reship the printer. Unpacking the printer, the following items are included in the carton.

  • Page 9: Printer Overview

    2.2 Printer Overview 2.2.1 Front View TDP-225/324 model TDP-225W/324W model 1. Top cover open lever 2. MicroSD card socket 3. Media view window 4. LED indicator 5. Feed button 6. Paper exit chute 7. LCD display (Option for TDP-225/324 model) * Recommended MicroSD card specification.

  • Page 10: Interior View

    2.2.2 Interior View 2 (TDP-225W /324W model) 2 (TDP-225/324 model) 1. Top cover 2. Media holder 3. Media guide 4. Printhead 5. Gap sensor (receiver) 6. Gap sensor (transmitter) 7. Platen roller 8. Black mark sensor 9. Media holder lock switch...

  • Page 11: Rear View

    2.2.3 Rear View TDP-225/324 model TDP-225W/324W model 1. Power switch 2. Power jack socket 3. USB interface 4. RS-232C interface 5. Fan-fold paper entrance chute 6. Ethernet interface (Option for TDP-225/324 model) 7. USB host (Factory option for TDP-225W/324W model) Note: The interface picture here is for reference only.

  • Page 12: Setup

    3. Setup 3.1 Setting Up the Printer 1. Place the printer on a flat, secure surface. 2. Make sure the power switch is set to “off”. 3. Connect the printer to the computer with the provided USB cable. 4. Plug the power cord into the AC power cord socket at the rear of the printer, and then plug the power cord into a properly grounded power outlet.
  • Page 13 3. Separate the media holders to the label roll width. TDP-225/324 model TDP-225W/324W model 4. Place the roll between the holders and close them onto the core. TDP-225/324 model TDP-225W/324W model Sensor Platen roller 5. Place the paper, printing side face up, through the media guides, media sensor and place the label leading edge onto the platen roller.
  • Page 14 6. Close the top cover gently and make sure the cover latches securely. TDP-225/324 model TDP-225W/324W model 7. Use “Diagnostic Tool” to set the media sensor type and calibrate the selected sensor. (Start the “Diagnostic tool”  Select the “Printer Configuration” tab  Click the “Calibrate Sensor”...
  • Page 15 Note: * Please calibrate the gap/black mark sensor when changing media. * Please refer to videos on TSC YouTube or driver CD.  Loading path for roll labels TDP-225/324 model TDP-225W/324W model...

  • Page 16: Loading External Media (For Tdp-225/324 Model Only)

    3.2.2 Loading External Media (For TDP-225/324 model only) 1. Open the printer’s top cover and separate the media holders to fit the media width. 2. Press down the media holder lock switch to fix the media holder. 3. Feeds the media through the rear external label entrance chute. And place the paper, printing side face up, through the media guides, media sensor and place the label leading edge onto the platen roller.

  • Page 18: Loading Media In Peel-Off Mode (Option)

    3.2.3 Loading Media in Peel-off Mode (Option) 1. Refer to section 3.2.1 to load the media. 2. Open the top cover and peel-off panel after calibrated the sensor. Peel-off panel 3. Lead the media through the backing paper opening, beneath the peel-off roller. Peel-off roller Backing paper opening 4.
  • Page 19 5. Close the top cover gently. 6. Press the FEED button to test. Backing paper (Liner) Note: Please calibrate the gap/black mark sensor when changing media.

  • Page 20: Loading Media In Cutter Mode (Option)

    3.2.4 Loading Media in Cutter Mode (Option) 1. Refer to section 3.2.1 to load the media. 2. Lead the media through the cutter paper opening. Cutter paper opening 3. Close the top cover gently. 4. Use “Diagnostic Tool” to set the media sensor type and calibrate the selected sensor. (Start the “Diagnostic tool”...
  • Page 21 Note: * Please calibrate the gap/black mark sensor when changing media. * Cutter module specification: Full cut: Paper thickness: 0.06 ~ 0.19 mm Partial cut: Paper thickness: 0.06 ~ 0.12 mm * Except for the linerless cutter, all regular/heavy duty/care label cutters DO NOT cut on media with glue.

  • Page 22: Diagnostic Tool

    3.3 Diagnostic Tool The Diagnostic Utility is enclosed in the CD disk \Utilities directory or can be downloaded from www.tscprinters.com website. The Diagnostic Utility is a toolbox that allows users to explore the printer's settings and status; change printer settings; download graphics, fonts, and firmware;...

  • Page 23: Printer Function (Calibrate Sensor, Ethernet Setup, Rtc Setup

    3.3.2 Printer Function (Calibrate sensor, Ethernet setup, RTC setup………) 1. Select the PC interface connected with bar code printer. 2. Click the “Function” button to setting. 3. The detail functions in the Printer Function Group are listed as below. Function Description Calibrate the sensor specified in the Printer Setup Calibrate Sensor...

  • Page 24: Setting Ethernet By Diagnostic Utility (Option For Tdp-225/324 Model)

    3.4 Setting Ethernet by Diagnostic Utility (Option for TDP-225/324 model) The Diagnostic Utility is enclosed in the CD disk \Utilities directory or can be downloaded from www.tscprinters.com website. Users can use Diagnostic Tool to setup the Ethernet by USB and Ethernet interfaces.

  • Page 25: Using Ethernet Interface To Setup Ethernet Interface

    3.4.2 Using Ethernet interface to setup Ethernet interface 1. Connect the computer and the printer to the LAN. 2. Turn on the printer power. 3. Start the Diagnostic Utility by double clicks on the icon. Note: This utility works with printer firmware V6.00 and later versions. 4.
  • Page 26 “Set IP” to take effect the settings. Users can also change the “Printer Name” by another model name in this fields then click “Set Printer Name” to take effect this change. Note: After clicking the “Set Printer Name” or “Set IP” button, printer will reset to take effect the settings.

  • Page 27: Install Microsd Memory Card

    3.5 Install MicroSD Memory Card 1. Open the SD memory card cover. 2. Insert the MicroSD card into the socket. 3. Close the memory card cover. * Recommended SD card specification. SD card spec SD card capacity Approved SD card manufacturer V1.0, V1.1 MicroSD 128 MB Transcend, Panasonic...
  • Page 28 - Folders/files stored in the SD card should be in the 8.3 filename format...

  • Page 29: Mount The Printer On The Wall

    3.6 Mount the Printer on the Wall There are three holes in the bottom of printer. Printer can be mounted on the wall by the 3.0mm~3.5mm screw head screws. Note: Please hang properly to avoid fall down...

  • Page 30: Using The Pc Usb Keyboard With Printer Usb Host Interface (Factory Option For Tdp-225W/324W Model)

    3.7 Using the PC USB Keyboard with Printer USB Host Interface (Factory option for TDP-225W/324W model) 1. Turn off the printer power. 2. Plug in the PC USB keyboard into printer USB host interface. 3. Turn on the printer power. 4.

  • Page 31: Led And Button Functions

    4. LED and Button Functions This printer has one button and one three-color LED indicator. By indicating the LED with different color and pressing the button, printer can feed labels, pause the printing job, select and calibrate the media sensor, print printer self-test report, reset printer to defaults (initialization).

  • Page 32: Gap/Black Mark Sensor Calibration

    Power on utilities The LED color will be changed as following pattern: LED color Amber Amber Green Green/Amber Red/Amber Solid green Functions (5 blinks) (5 blinks) (5 blinks) (5 blinks) (5 blinks) 1. Gap / black mark sensor calibration Release 2.

  • Page 33: Gap/Black Mark Calibration, Self-Test And Dump Mode

    4.3.2 Gap/Black Mark Calibration, Self-test and Dump Mode While calibrate the gap/black mark sensor, printer will measure the label length, print the internal configuration (self-test) on label and then enter the dump mode. To calibrate gap or black mark sensor, depends on the sensor setting in the last print job. Please follow the steps below to calibrate the sensor.
  • Page 34 Label size (width, height) Gap size (vertical gap, offset) Sensor sensitivity File management information Self-test printout (with printer firmware V7.0 and later version) Model name F/W version Firmware checksum Printer S/N TSC configuration file System date System time Printed mileage (meter) Cutting counter...
  • Page 35 Print speed (inch/sec) Print darkness Label size (inch) Gap distance (inch) Gap/black mark sensor intension Code page Country code ZPL setting information Print darkness Print speed (inch/sec) Label size Control prefix Format prefix Delimiter prefix Printer power up motion Printer head close motion Note: ®...

  • Page 36: Printer Initialization

     Dump mode Printer will enter dump mode after printing printer configuration. In the dump mode, all characters will be printed in 2 columns as following. The left side characters are received from your system and right side data are the corresponding hexadecimal value of the characters. It allows users or engineers to verify and debug the program.

  • Page 37: Set Black Mark Sensor As Media Sensor And Calibrate The Black Mark Sensor

    Parameter Default setting Speed 127 mm/sec (5 ips) (203 DPI) 76.2 mm/sec (3 ips) (300 DPI) Density 2” (50.8 mm) Label Width 4” (101.6 mm) Label Height Sensor Type Gap sensor 0.12” (3.0 mm) Gap Setting Print Direction Reference Point 0,0 (upper left corner) Offset Tear Mode...

  • Page 38: Skip Auto.bas

     The LED color will be changed as following: Amber  red (5 blinks)  amber (5 blinks)  green (5 blinks)  green/amber (5 blinks)  red/amber (5 blinks)  solid green 4.3.6 Skip AUTO.BAS TSPL2 programming language allows user to download an auto execution file to flash memory.

  • Page 39: Troubleshooting

    5. Troubleshooting The following guide lists the most common problems that may be encountered when operating this bar code printer. If the printer still does not function after all suggested solutions have been invoked, please contact the Customer Service Department of your purchased reseller or distributor for assistance.

  • Page 40: Print Problem

    5.2 Print Problem Problem Possible Cause Recovery Procedure Check if interface cable is well Re-connect cable to interface. connected to the interface connector. The serial port cable pin configuration is Please replace the cable with pin to pin not pin to pin connected. connected.

  • Page 41: Lcd Display (Option For Tdp-225/324 Model)

    5.3 LCD display (Option for TDP-225/324 model) This section lists the LCD display messages that you may encounter when operating the printer. Also, it provides solutions. Messages Possible Cause Recovery Procedure Head Open * The printer top cover is open. * Please close the top cover.

  • Page 42: Maintenance

    6. Maintenance This session presents the clean tools and methods to maintain your printer. 1. Please use one of following material to clean the printer.  Cotton swab (Head cleaner pen)  Lint-free cloth  Vacuum / Blower brush  100% ethanol 2.
  • Page 43  Please use 100% Ethenol. DO NOT use medical alcohol, which may damage the printer head.  Regularly clean the print head and supply sensors once change a new media to keep printer performance and extend printer life.  The maximum printing ratio per dot line is 15% for this printer. To print the full web black line, the maximum black line height is limited to 40 dots, which is 5mm for 203 DPI resolution printer and 3.3mm for 300 DPI resolution printers..

  • Page 44: Revise History

    Revise section 1.2 and 2.2.3 Camille 2011/1/25 Modify TSC address Camille 2013/4/2 Modify section 3.2.4 (cutter spec) Camille Modify section 4.3.2 (V7.0 F/W self test) Add TSC YouTube web address 2014/1/27 Add TDP-324/324W models Camille 2014/9/9 Modify section 3.6 Camille 2014/10/28 Modify section 2.2.3...
  • Page 45 9F., No.95, Minquan Rd., Xindian Dist., No.35, Sec. 2, Ligong 1st Rd., Wujie Township, New Taipei City 23141, Taiwan (R.O.C.) Yilan County 26841, Taiwan (R.O.C.) TEL: +886-2-2218-6789 TEL: +886-3-990-6677 FAX: +886-2-2218-5678 FAX: +886-3-990-5577 Web site: www.tscprinters.com E-mail: printer_sales@tscprinters.com TSC Auto ID Technology Co., Ltd. tech_support@tscprinters.com...

This manual is also suitable for:

Tdp-225 seriesTdp-324 seriesTdp-324w series

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