Nortel 1140E User Manual

Nortel 1140E User Manual

Sip firmware release 1.1
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SIP Firmware Release 1.1 for IP Phone
1140E
User Guide

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Summary of Contents for Nortel 1140E

  • Page 1 Title page SIP Firmware Release 1.1 for IP Phone 1140E User Guide...
  • Page 3: Revision History

    Revision history Revision history July 2007 Standard 02.03. This document is up issued to support SIP Firmware for IP Phone 1140E Maintenance Release 1.1. January 2007 Standard 01.02...
  • Page 4 Revision history...
  • Page 5: Table Of Contents

    Contents About the Nortel IP Phone 1140E ....11 Basic features ........11 Telephone controls .
  • Page 6 Logging out from the IP Phone 1140E ....55 Configuring the IP Phone 1140E ..... 56 Adjusting the display screen contrast .
  • Page 7 Contents Editing a Call Subject ......89 Receiving a call ........90 Caller identification .
  • Page 8 Contents Initiating a call from the Call Outbox ....128 Deleting calls from your Call Outbox ....129 Viewing the details of a call in the Call Outbox .
  • Page 9 Contents Additional features ....... 154 Using the Friends feature ......154 Accessing your Friends list .
  • Page 10 Contents Erasing user data ......192 Network menu ....... . 197 Visual indicators .
  • Page 11: About The Nortel Ip Phone 1140E

    About the Nortel IP Phone 1140E About the Nortel IP Phone 1140E Your IP Phone 1140E brings voice and data to the desktop by connecting directly to a Local Area Network (LAN) through an Ethernet connection. The SIP IP Phone 1140E communicates using Session Initiated Protocol (SIP) after the firmware (FW) is upgraded to a SIP-enabled version.
  • Page 12 About the Nortel IP Phone 1140E • four Context-sensitive soft keys • graphical, high-resolution LCD display, backlit, with adjustable contrast • high-quality speaker phone • volume control keys for adjusting ringer, speaker, handset, and headset volume • six specialized feature keys: —...
  • Page 13 About the Nortel IP Phone 1140E Note: In this guide, user-defined feature key labels appear beside the keys, and Context-sensitive soft key labels appear directly above the keys. Figure 2 shows user-defined feature keys and Context- sensitive soft keys. Figure 2: User-defined feature keys and Context-sensitive soft...
  • Page 14: Telephone Controls

    About the Nortel IP Phone 1140E Telephone controls Note: Your IP Phone 1140E may have fixed keys with icons or with labels. This document presents both versions of the fixed key. Use the Volume control buttons to adjust the volume of the ringer, handset, headset, speaker, and the Handsfree feature.
  • Page 15 About the Nortel IP Phone 1140E Use the Enter key, at the center of the Navigation Key Cluster, to select menu items or to confirm changes. Note: The Enter key duplicates the function of the Context-sensitive soft keys Select, and Set.
  • Page 16 To access the Bluetooth wireless technology setup, press the Headset key twice quickly. (See “Your IP Phone 1140E is equipped with a wireless audio gateway system to support Bluetooth wireless technology enabled headsets. Double press the Headset key to open the Bluetooth Setup dialog box or...
  • Page 17 About the Nortel IP Phone 1140E Press the Copy key to copy contact information from one source such as the Address Book to a destination such as a feature key. Press the Services key to access the following features: 1. Search 2.
  • Page 18 You can define these keys for specific functions such as Call Forward. Note: The IP Phone 1140E reserves the lower right key as the default user’s line key.
  • Page 19: Telephone Display

    About the Nortel IP Phone 1140E Telephone display Your IP Phone 1140E has three display areas: • The upper display area provides line and feature key status. • The middle display area contains single-line information for items such as caller number, caller name, menu items, feature prompt strings, user-entered digits, date and time information, and telephone information.
  • Page 20: Context-Sensitive Soft Keys

    About the Nortel IP Phone 1140E Context-sensitive soft keys Your IP Phone 1140E has four Context-sensitive soft keys beneath the LCD screen. The Context-sensitive soft keys access different features and menus depending on the state of the phone and the menu you access.
  • Page 21 About the Nortel IP Phone 1140E Press the Servcs Context-sensitive soft key Servcs to access the following features: 1. Search - use to search in the local directory (personal Address Book) and the global directory (network Address Book) for names and phone numbers.
  • Page 22 About the Nortel IP Phone 1140E Press the Prefs Context-sensitive soft key to Prefs access the following menu items: 1. Display - use to adjust the display settings of the LCD screen. 2. Audio - use to adjust tones, volume settings, and access Bluetooth wireless technology setup.
  • Page 23: In-Call Context-Sensitive Soft Keys

    About the Nortel IP Phone 1140E 7. Network - use to access: — Server Settings — Device Settings — Diagnostics — Lock In-call Context-sensitive soft keys When you are in an In-call session the following menu items are accessible from the Context-sensitive soft keys:...
  • Page 24 About the Nortel IP Phone 1140E Table 2: Context-sensitive soft keys during an in-call session Action Press the Action Context-sensitive soft key to access the following menu items: 1. New Call/Conference - use to place the current call on hold and to initiate a new call or to begin a conference call 2.
  • Page 25 About the Nortel IP Phone 1140E Press the Audio Context-sensitive soft key Audio to access the following feature: 1. Change Audio Settings - use to adjust audio quality between three settings: — Low — Medium — High Note: You change audio settings to improve audio quality based on the available band width.
  • Page 26: Navigation Keys

    Navigation keys There are a few important keys you should become familiar with to easily navigate within the many menus of the IP Phone 1140E. Table 3 shows important navigation keys and describes the function of each. Note: Menu items are listed and ordered by number. You can press...
  • Page 27 About the Nortel IP Phone 1140E — Change the slide adjustment from left to right when you adjust such things as contrast or volume. Press the left side of the Navigation Key Cluster to erase a character (backspace) when you enter and edit text.
  • Page 28: Using A Usb Mouse

    Using a USB Mouse The IP Phone 1140E is equipped with a USB port, to which you can connect a USB mouse. You can use the USB mouse to activate context- sensitive soft keys items and activate menu items.
  • Page 29: Available Ip Phone 1140E Call Features

    About the Nortel IP Phone 1140E Available IP Phone 1140E call features The IP Phone 1140E is designed to be supported by a number of different call servers. The specific call server the IP Phone 1140E is connected to determines whether certain features are available to your phone. Call features must be assigned to your telephone and supported by call server software.
  • Page 30: Connecting The Components

    Connecting the components Connecting the components Figure 6 shows connections on the IP Phone 1140E. Figure 6: IP Phone 1140E connections Accessory Expansion PC Ethernet port Module port LAN Ethernet port Tilt Lever Link lamp Connector AC Adapter jack Headset jack...
  • Page 31: Before You Begin

    Connecting the components Before you begin CAUTION Damage to Equipment Do not plug your IP Phone 1140E into a regular telephone jack. This results in severe damage to the IP Phone. Consult your system administrator to ensure that you plug your telephone into a 10/100/1000 BaseT Ethernet jack.
  • Page 32: Connecting The Components Of The Phone

    Connecting the components Connecting the components of the phone WARNING Your IP Phone 1140E is shipped with the base locked in position. To avoid damaging your phone, press the wall-mount lever, located just under the Handsfree key as indicated in Figure 7 on page 32, to release the base and pull it away from the phone.
  • Page 33 Warning: Use your IP Phone 1140E with the approved Nortel AC Adapter (model #N0023000) for this model of phone only. Note 1: Your IP Phone 1140E supports both AC power and Power over Ethernet options, including IEEE 802.3af standard power. To use local AC power, the optional AC adapter can be ordered separately.
  • Page 34 Connecting the components 3. Install the handset. Connect the end of the handset cable with the short straight section into the handset. Connect the end of the handset cable with the long straight section to the back of the phone, using the RJ-9 handset jack marked with the symbol .
  • Page 35 Figure 9: Cable routing tracks and mounting holes Method B Method A 8. Wall-mount your phone (optional). Your IP Phone 1140E can be mounted either by: (method A) using the mounting holes on the bottom of the phone stand, or (method B) using a traditional-style wall-mount box with RJ-45 connector and 15-cm (6-inch) RJ-45 cord (not provided).
  • Page 36 Connecting the components install the phone on the mounting screws, and then tighten the top screws. Figure 10: Rotate the phone into the wall mount position. Tilt lever Wall-mount lever Method B: Attach the 15-cm (6-inch) CAT5e cable, position the stand over the mounting rivets, and slide the phone down the wall so that the rivets fit into the slots on the stand, indicated in Figure 9 on page 35 (Method B).
  • Page 37: Entering Text

    Entering text Entering text You can enter and edit text on your IP Phone 1140E using the following methods: • “Entering text using the telephone dialpad” on page 37 • “Entering text using the USB keyboard” on page 42 You make a call by dialing a telephone number (Directory Number) or by dialing a person’s alphanumeric SIP address (for example,...
  • Page 38 Entering text Figure 11: Context-sensitive soft key abc/123 For example, if you want to enter the letter “a”, press the abc/123 Context-sensitive soft key to switch to alphabetic input and press the number key once. If you want to enter the upper case letter “C”, press the number key six times.
  • Page 39 Entering text Table 4: Alphanumeric characters for Dialpad key 1 Character Name & ampersand ‘ apostrophe carat question mark exclamation point left parentheses right parentheses comma backslash forward slash colon semi-colon tilde equal plus numeral 1 Note: No letters are associated with the 0 key.
  • Page 40: Ends Dialing

    Entering text # Ends Dialing You can enable the IP Phone 1140E to use the Octothorpe (#) symbol to immediately dial the entered address or phone number. To enable the # Ends Dialing feature, press the Prefs Context-sensitive soft key and select...
  • Page 41: Setting The Dialpad To Alphanumeric Dialing

    Entering text Setting the dialpad to alphanumeric dialing You can set the dialpad of the IP Phone 1140E to alphanumeric as the default. This eliminates the need to press the abc/123 Context-sensitive soft key when entering text. The abc/123 Context-sensitive soft key can still toggle between alphabetic and numeric input, but alphabetic is the default.
  • Page 42: Entering Text Using The Usb Keyboard

    Entering text using the USB keyboard You can use a USB keyboard when connected to the USB port of your IP Phone 1140E, to enter text and numbers, access some features, and duplicate specific functions. For number entry in telephone applications (for example, when dialing), you can use the keyboard to enter digits (0–9), as well as * and #.
  • Page 43 Entering text Table 5: USB keyboard functions IP Phone 1140E Fixed Key Keyboard Key Break Goodbye (Release) Backspace Left arrow of Navigation Cluster Arrow Left Left arrow of Navigation Cluster Arrow Right Right arrow of Navigation Cluster Arrow Up Up arrow of Navigation Cluster...
  • Page 44: Accessing The Ip Phone 1140E

    Figure 12: User Login Screen When you log in to your IP Phone 1140E after the initial login you are required to confirm your login, enter your password, and select the duration of this session. However, the first time you use your IP Phone 1140E, you may need to complete some of the following: “Setting the domain”...
  • Page 45: Setting The Domain

    Domain Context-sensitive soft key from the login screen. The current domain appears on the IP Phone 1140E LCD screen. You can edit the domain that is listed or press the Domains Context-sensitive soft key to access a list of available domains to which you can choose to connect.
  • Page 46: Selecting A Language

    User Login screen. Selecting a language Your IP Phone 1140E has the capacity to operate using other languages, such as French. The phone may be provisioned with up to five languages by the system administrator. If the phone is provisioned with other...
  • Page 47 Accessing the IP Phone 1140E To change the language: 1. Choose one of the following: Change — Press the Change Context-sensitive soft key to change the current language. Back — Press the Back Context-sensitive soft key to keep existing language and return to the User Login screen.
  • Page 48: Entering Your User Login And Password

    IP phone and anytime you log out or reboot your phone. Note 1: If this is the first time to log in to the IP Phone 1140E, the system prompts you for a location. (See “Selecting a location” on page 52.)
  • Page 49 Accessing the IP Phone 1140E 4. Use the dialpad to enter your password. Note 1: When you enter your password, the last character entered appears. However, all previous characters are hidden. Note 2: When you enter your password and you use the navigation key to...
  • Page 50: Setting The Duration Of The Login

    Accessing the IP Phone 1140E Setting the duration of the login When you enter your login and password the Duration screen appears. You enter the maximum length of time of this session. The default duration is “Permanent” and you remain logged into the phone until you log out.
  • Page 51: Timed Logout

    Timed logout When you set a login time other than permanent, the IP Phone 1140E prompts you when the login time expires. Timed logout while phone is idle When the login time expires and the phone is idle (not on a call), you can do one of the following at the prompt: •...
  • Page 52: Selecting A Location

    Selecting a location When you first login to the IP Phone 1140E, the system prompts you for a location. The location you select is saved in your User Profile. Depending on your service provider, the Enhanced Emergency Service uses the location you select or the Directory Number (DN) on the call server, when handling emergency calls.
  • Page 53: Creating A User Profile

    To create your User Profile during login, press the Context-sensitive soft key when the Profile screen appears. The IP Phone 1140E automatically creates your User Profile and saves all settings and preferences to your user login. The next time you log in to the same...
  • Page 54: Overwriting Your Personal Address Book

    The system administrator configures the system to enable this feature. If a new address book is available on the call server, the IP Phone 1140E prompts you to download the latest address book.
  • Page 55: Logging Out From The Ip Phone 1140E

    Accessing the IP Phone 1140E Logging out from the IP Phone 1140E To logoff from the IP Phone 1140E, either press the Servcs Context- sensitive soft key or the Services fixed key, select System, and select Logout from the menu.
  • Page 56: Configuring The Ip Phone 1140E

    Configuring the IP Phone 1140E Configuring the IP Phone 1140E You may want to adjust a few settings of the IP Phone 1140E to conform to the environment where you use the phone. These settings are saved to your User Profile. This section describes some of the setting that you can customize on your IP Phone 1140E.
  • Page 57: Creating The Idle Screen Text Display

    Configuring the IP Phone 1140E 2. Choose one of the following: Back — Press the Context-sensitive soft key to save the changes and return to the Display menu. — Press the Back Context-sensitive soft key to keep existing configurations and return to the Display menu.
  • Page 58: Setting-Up The Backlight Screensaver

    Configuring the IP Phone 1140E Setting-up the Backlight Screensaver To set the amount of time the LCD screen remains backlit, press the Prefs Context-sensitive soft key, select Display, and select Backlight Screensaver from the menu. To set-up the Backlight Screensaver: 1.
  • Page 59 Configuring the IP Phone 1140E 2. Choose one of the following: Select — Press the Select Context-sensitive soft key to set the ring pattern and return to the Tones menu. Test — Press the Test Context-sensitive soft key to briefly play the selected ring pattern.
  • Page 60: Adjusting The Volume

    Configuring the IP Phone 1140E Adjusting the volume You can adjust the volume of the IP Phone 1140E for the following: • Ring Volume • Handset Volume • Headset Volume • Handsfree Volume A sliding scale appears on the LCD screen display when you adjust the volume.
  • Page 61: Adjusting The Ring Volume

    Configuring the IP Phone 1140E Adjusting the ring volume To adjust the ringing volume for an incoming call, press the Prefs Context-sensitive soft key select Audio, select Tones, and select Alerting Volume. To adjust an alerting volume: 1. To adjust the ringing volume of an...
  • Page 62: Adjusting The Volume Of The Handset, Headset, And Handsfree Mode

    Configuring the IP Phone 1140E Adjusting the volume of the Handset, Headset, and Handsfree mode You can adjust the volume for the handset, headset, and the handsfree speaker of the IP Phone 1140E. To adjust the volume of the handset, press the Prefs Context-sensitive...
  • Page 63 Configuring the IP Phone 1140E To adjust the volume of the headset, press the Prefs Context-sensitive soft key, select Audio, select Voice, and select Headset To adjust the headset volume: 1. To adjust the headset volume use one of the following methods: —...
  • Page 64: Selecting A Language

    Configuring the IP Phone 1140E To adjust the volume for handsfree mode, press the Prefs Context- sensitive soft key, select Audio, select Voice, and select Handsfree. To adjust the handsfree mode volume: 1. To adjust the volume for handfree mode use one of the following methods: —...
  • Page 65: Selecting A Date Format

    Configuring the IP Phone 1140E To select a language: 1. Press the Up/Down navigation key to scroll and highlight the desired language (for example, German [Deutsche]). 2. Choose one of the following: Select Back — Press the Select Context-sensitive soft key to save the desired language and return to the previous screen.
  • Page 66: Selecting A Time Zone

    Context-sensitive soft key to keep existing configurations and return to the Time Format menu. Selecting a time zone To select a time zone for the IP Phone 1140E, press the Prefs Context- sensitive soft key, select Misc Options, select Time, and press the Change Context-sensitive soft key.
  • Page 67: Selecting A Time Format

    Configuring the IP Phone 1140E 3. Press the Up/Down navigation key to scroll through and highlight the time zones. Note: Time zones are listed based on GMT format. For example: — GMT -11:00 Samoa — GMT -10:00 Hawaii 4. Choose one of the following:...
  • Page 68: Configuring Bluetooth Wireless Technology Headset

    Format menu. Configuring Bluetooth wireless technology headset Your IP Phone 1140E is equipped with a wireless audio gateway system to support Bluetooth wireless technology enabled headsets. Double press Headset key to open the Bluetooth Setup dialog box or press the...
  • Page 69 Configuring the IP Phone 1140E Note: Nortel recommends that you not pair more than one headset of the same model, because they have identical names in the Paired: list. To pair a wireless headset with your phone: 1. Double-press the...
  • Page 70 Configuring the IP Phone 1140E 4. Search devices. a. Ensure that your headset is in Pairing or Search Mode. b. Press the Right navigation key twice, and highlight the Search button, displayed next to the Search Devices item. c. Press the Select/Set key.
  • Page 71 Configuring the IP Phone 1140E Stop 5. When the name of your headset appears in the Found: box, press the Stop Context-sensitive soft key or wait for the search to finish. When the search is complete, the message "Search Completed Found Device(s)" appears.
  • Page 72 Configuring the IP Phone 1140E 7. Press the Right navigation key one or more times to highlight the Pair button (next to the Pair Device item) and press Select/Set key. a. A dialog box appears, with the prompt "Enter PIN#".
  • Page 73 Configuring the IP Phone 1140E 9. Choose one of the following: • If the name of your headset appears in the Paired: box, proceed to step 11. • If more than one device is paired, and the one you wish to use is not shown in...
  • Page 74 This type of headset can be paired to the base of the headset as well as to the IP Phone 1140E. If the headset is paired to both, the IP Phone 1140E is the second device, and the following applies: Press the headset "telephone"...
  • Page 75 IP Phone 1140E. Note: Unless you need to dual pair a headset, operating the headset with the IP Phone 1140E is simpler if the headset is only used with its charging-only base. The desktop telephone base should be powered off if it is not in use.
  • Page 76 Configuring the IP Phone 1140E 2. Press the Left/Right navigation key to select the “Use BT Headset” item. 3. Press the Select/Set key to toggle this option on or off. A check mark indicates that the wireless headset is used. Clear the check mark to use a wired headset.
  • Page 77 Configuring the IP Phone 1140E 3. Choose one of the following: • If the name of your headset appears in the Paired: box, proceed to step 5. • If more than one device is paired, and your headset is not already displayed in the Paired: box, do the following: a.
  • Page 78: Making A Call

    Making a call Making a call This section describes methods of making a call. You can make a call from your IP Phone 1140E using any of the following: • “Making a call using off-hook dialing” on page 79 •...
  • Page 79: Making A Call Using Off-Hook Dialing

    Making a call Making a call using off-hook dialing Off-hook dialing 1. Make a call using one of the following off-hook dialing methods: Chad — Pressing the Line feature key — Lifting the handset — Pressing the Headset fixed key —...
  • Page 80 3. Press the Send Context-sensitive soft Send key to immediately initiate the call. Note: The IP Phone 1140E automatically initiates a call shortly after you enter the SIP address or phone number. You can program a feature key to use as a shortcut to dial a number or a SIP address.
  • Page 81: Making A Call Using On-Hook Dialing

    Making a call Making a call using on-hook dialing You can make a call by using on-hook dialing. You enter the SIP address or phone number before going off-hook. Note: When using this method you cannot toggle between alphabetic or numeric input, so this method may not work. Use these steps to make a call by dialing before initiating the call: On-hook dialing: 1.
  • Page 82: Using Handsfree Calling

    Making a call Using handsfree calling While on an active call, you can switch between handset and handsfree mode. To discontinue a handsfree call: Press the Goodbye To mute a handsfree call: 1. Press the Mute key. The LED indicator lights.
  • Page 83: Using Call Subjects

    Making a call To use a headset: 1. Connect the headset to the headset jack or the handset jack. 2. Press the Headset key. The LED indicator lights. If you have a Bluetooth wireless technology headset installed, you can activate it by pressing the button on the headset.
  • Page 84 Making a call To enter call subject from a list: Subject 1. Press the Subject Context-sensitive soft key to send a Call Subject with the call you are making. A list of Call Subjects appears on the LCD screen. 2. Press the Up/Down navigation key to highlight the Call Subject you want to...
  • Page 85 Making a call Next 5. Press the Next Context-sensitive soft key to continue. Back Press the Back Context-sensitive soft key to return to the previous menu. Note: When you select a subject from this list it appears on the screen before you send the call.
  • Page 86 Back Press the Back Context-sensitive soft key to return to the previous menu without sending the new Call Subject. Note: The IP Phone 1140E saves the new Call Subject to the list of Call Subjects for later use.
  • Page 87: Managing Call Subjects

    The number of Call Subjects that are stored on the IP Phone 1140E depends on how the phone was initially configured. You can modify, delete, and add Call Subjects while the phone is in the idle state.
  • Page 88: Deleting A Call Subject

    Making a call 4. Choose one of the following: Save Back — Press the Save Context-sensitive soft key to add the new Call Subject or press the Back Context-sensitive soft key to return to the previous menu without adding a new Call Subject.
  • Page 89: Editing A Call Subject

    Making a call Editing a Call Subject To Edit a Call Subject with the phone in the idle state, press the Prefs Context-sensitive soft key, select Feature Options, and select Call Subject from the menu. To edit a Call Subject: 1.
  • Page 90: Receiving A Call

    LCD screen. When you receive a call from a contact that is entered in the IP Phone 1140E Address Book, the caller’s information appears as it is in the Address Book. You can restrict the information displayed for incoming calls or calls you make.
  • Page 91: Answering An Incoming Call

    Receiving a call Answering an incoming call To answer an incoming call: To answer an incoming call use any of the following methods: Answer — Press the Answer Context-sensitive soft key which activates a Handsfree call. — Lift the handset —...
  • Page 92: Redirecting An Incoming Call

    Receiving a call Redirecting an incoming call When you receive a call, you can choose to redirect the call directly to another destination without answering the call. To redirect a call, press the Redrct Context-sensitive soft key. To enter a SIP address or phone number where you want the call redirected use one of the following methods: •...
  • Page 93 Receiving a call To redirect a call using the Address Book, Call Inbox, or Call Outbox: Redrct 1. Press the Redrct Context-sensitive soft key to redirect an incoming call. 2. To select a SIP address to redirect the call to, do one of the following: —...
  • Page 94: Declining An Incoming Call

    Receiving a call Declining an incoming call You can decline an incoming call by pressing the Decline Context- sensitive soft key. You can decline a call with or without giving a reason. You can create custom decline reasons and have the option of selecting one.
  • Page 95 Receiving a call 3. Do one of the following: Send — Press the Send Context-sensitive soft key to send the selected decline Back reason to the caller. — Press the Back Context-sensitive soft key to abort the call decline and return to the incoming call screen.
  • Page 96 Receiving a call Send 5. Press the Send Context-sensitive soft key to send the new custom decline reason to the caller. Note: The phone adds the new reason to the list of Decline Call reasons for Back future use. Press the Back Context-sensitive soft key to return to the initial Decline Call...
  • Page 97: Managing Call Decline Reasons

    Call Decline Reason. Note: The IP Phone 1140E saves the new Call Decline Reason to the list of Call Decline Reasons for later use. To delete a Call Decline Reason: 1.
  • Page 98 Receiving a call Delete 2. Press the Delete Context-sensitive soft key to delete the selected Call Decline Reason. A confirmation screen appears with the question, “Delete Decline Reason?” 3. Choose one of the following: Back — Press the Context-sensitive soft key to confirm the deletion of the Call Decline Reason or press the Back...
  • Page 99 Receiving a call 5. Choose one of the following: Save Back — Press the Save Context-sensitive soft key to confirm the changes or press the Back Context-sensitive soft key to return to the previous menu without editing the Call Decline Reason.
  • Page 100: Ignoring An Incoming Call

    Receiving a call Ignoring an incoming call You can terminate an incoming call alert without answering the call or sending a Decline Call reason by pressing the Ignore Context-sensitive soft key or by pressing the Goodbye fixed key. The caller continues to hear the ringing tone but is unaware that you are ignoring the call.
  • Page 101: The Address Book

    The Address Book The Address Book The Address Book is a personal directory of contacts from which you can make a phone call or send an IM. You can access the Address Book while on a call and start a new call from the highlighted contact. You can use the Address Book to do the following: •...
  • Page 102: Initiating A Call From The Address Book

    Figure 17: Contact Details Initiating a call from the Address Book You can initiate a call directly from your IP Phone 1140E Address Book. Note: If your service provider requires that a Directory Number (DN) be used to initiate a call, the Address Book entry must have the DN in order to initiate a call.
  • Page 103: Adding A Contact To Your Address Book

    The Address Book You can also access the Address Book while in an active call and initiate a new call. The IP Phone 1140E automatically places the active call on hold when you initiate a new call. To select a contact from the Address Book to call, press the Directory fixed key.
  • Page 104 The Address Book To add a contact to your Address Book: 1. Press the abc/123 Context-sensitive soft key to toggle between alphabetic and numeric characters. 2. Use the dialpad to enter a name for the new contact and press the Next Context- sensitive soft key to continue or press...
  • Page 105: Editing A Contact In Your Address Book

    The Address Book 4. Do one of the following to complete the entry: — Press the Context-sensitive soft key to designate the contact as a friend and return to the address menu screen. — Press the Context-sensitive soft key if you do not want a contact designated as a friend, and return to the address menu screen.
  • Page 106 The Address Book Edit 2. Press the Edit Context-sensitive soft key to Edit the contact’s information. 3. Press the abc/123 Context-sensitive soft key to toggle between alphabetic and numeric characters. 4. Use the dialpad to enter the new name for the contact and press the Next Context-sensitive soft key to continue or press the...
  • Page 107 The Address Book 6. Do one of the following to complete the entry: — Press the Context-sensitive soft key to designate the contact as a friend and return to the address menu screen. — Press the Context-sensitive soft key if you do not want a contact designated as a friend, and return to Back the address menu screen.
  • Page 108 The Address Book Delete 3. Press the Delete Context-sensitive soft key to completely delete the contact from the Address Book. 4. Press the Context-sensitive soft key to confirm or press the Back Context- sensitive soft key to return to the Back previous menu.
  • Page 109: Copying Information To The Address Book

    The Address Book Copying information to the Address Book To copy information from the Call Inbox or the Call Outbox screen to the Address Book use the Copy fixed key. Note: If you press the Copy fixed key while in idle mode the message, “No content selected for copying”...
  • Page 110 The Address Book 4. Use the dialpad to enter a name for the new entry and press the Next Context- sensitive soft key to continue or press Back Context-sensitive soft key to return to the previous menu. Next Note: If you do not need to change the name for the contact, press the Next Context-sensitive soft key.
  • Page 111: Searching For A Contact In The Address Book

    1st Character Search (Performs a search based on the first character you enter) • Name Search (Performs a search based on the name you enter) To set the method the IP Phone 1140E uses to perform a search, press Prefs Context-sensitive soft key, select Misc...
  • Page 112: Using The Search Feature In The Address Book

    The Address Book To change the search method: 1. Press the Up/Down navigation key to highlight the Search Method you want to use as the default when you search for a contact. — 1. Index Search — 2. 1st Character Search —...
  • Page 113: Using The Search Feature

    The Address Book Using the Search feature You can search for a contact that is in your IP Phone 1140E Address Book (Local Search) or for a contact in a directory that is stored on the call server (Global Search). You can save a contact’s name and SIP address found on the call server to your personal Address Book stored in your IP Phone 1140E.
  • Page 114 The Address Book Search 4. Press the Search Context-sensitive soft key. Back 5. Press the Back Context-sensitive soft key to return to the previous menu. Note: When the search is unsuccessful, the following message appears: No entries found for <search criteria> When a search result is successful you can do one of the following: —...
  • Page 115: Using Global Search

    The Address Book Using Global Search To use the Global Search feature either press the Services fixed key or press the Servcs Context-sensitive soft key, select Search, and select Local Search from the menu. To perform a Global Search for a contact : 1.
  • Page 116 The Address Book When a search result is successful you can do one of the following: — Press the Up/Down navigation key to highlight a contact from the search result, and press the Call Call Context-sensitive soft key to initiate a call.
  • Page 117: Call Inbox

    Call Inbox Call Inbox While your IP Phone 1140E is active, all incoming calls are saved in your Call Inbox. You can view the following details about each call: • Call status (Missed or Answered) • Name of the caller •...
  • Page 118: Accessing The Call Inbox

    Call Inbox Accessing the Call Inbox You can access the Call Inbox and initiate a call when the phone is: • Idle (See “Initiating a call from the Call Inbox” on page 122.) • Active (See “Accessing the calls in your Call Inbox during a call” on page 125.) To access the Call Inbox, press the Msg/Inbox...
  • Page 119 Call Inbox Delete — Press the Delete Context-sensitive soft key to delete the highlighted call or all calls in your Call Inbox. (See “Deleting calls in your Call Inbox” on Exit page 124.) — Press the Exit Context-sensitive soft key to exit the Call Inbox.
  • Page 120: Viewing The Details Of A Call In The Call Inbox

    Context- sensitive soft key to designate the new entry as a friend or not. The IP Phone 1140E saves the entry to the Address book and returns you to the Inbox screen. Prev — Press the...
  • Page 121: Managing Missed Calls

    Managing missed calls When you do not answer incoming calls, the number of new calls you have appears on the IP Phone 1140E LCD screen. For example, if you miss three calls the following message appears: “3 new calls”. To view...
  • Page 122: Initiating A Call From The Call Inbox

    Call Inbox Note: The IP Phone 1140E deletes only the missed calls from the Call Inbox. Exit — To exit the Inbox and return to the idle phone screen, press the Exit Context-sensitive soft key. Initiating a call from the Call Inbox...
  • Page 123 Call Inbox 2. You can initiate a highlighted call in the Call Inbox list or from the details screen of a caller, by doing one of the following: — Lift the handset. — Press the Headset fixed key. — Press the Handsfree fixed key.
  • Page 124: Deleting Calls In Your Call Inbox

    Call Inbox Deleting calls in your Call Inbox When you delete calls from the Call Inbox both missed calls and answered calls are deleted. When you view the missed calls and select delete, only the missed calls are deleted. To delete calls from your Call Inbox: 1.
  • Page 125: Accessing The Calls In Your Call Inbox During A Call

    Call Inbox Accessing the calls in your Call Inbox during a call To access the calls in your Call Inbox during a call: 1. Press the Up/Down navigation key to highlight a call from the list of calls in your Call Inbox. Select 2.
  • Page 126: Call Outbox

    Call Outbox Call Outbox The Call Outbox keeps a record of all out going calls made from your phone. You can add the contact details of the calls in your outbox to your Address Book. You can access the following details about the out going calls.
  • Page 127: Accessing The Call Outbox

    Call Outbox Accessing the Call Outbox You can access the Call Outbox and initiate a call when the phone is: • Idle (See “Initiating a call from the Call Outbox” on page 128.) • Active (See “Accessing the calls in your Call Outbox during a call” on page 131.) Managing calls in the Call Outbox while not on a call...
  • Page 128: Initiating A Call From The Call Outbox

    Call Outbox Initiating a call from the Call Outbox To initiate a call from the Call Inbox, press the Outbox fixed key or press View Context-sensitive soft key and select Outbox from the menu. Note: If your service provider requires that a Directory Number (DN) be used to initiate a call, the Call Outbox entry must have the DN in order to initiate a call.
  • Page 129: Deleting Calls From Your Call Outbox

    Call Outbox Deleting calls from your Call Outbox To delete calls from your Call Outbox: 1. Press the Up/Down navigation key to highlight a call from the list of calls in your Call Outbox. Delete 2. Press the Delete Context-sensitive soft key.
  • Page 130: Viewing The Details Of A Call In The Call Outbox

    Context- sensitive soft key to designate the new entry as a friend or not. The IP Phone 1140E saves the entry to the Address Book and returns you to Prev the Inbox screen. — Press the...
  • Page 131: Accessing The Calls In Your Call Outbox During A Call

    Call Outbox Accessing the calls in your Call Outbox during a call To access the calls in your Call Outbox during a call, press the Call Outbox key. To access the calls in your Call Outbox during a call: 1. Press the Up/Down navigation key to highlight a call from the list of calls in...
  • Page 132: Instant Messaging (Im)

    Instant Messaging (IM) Instant Messaging (IM) You can use your IP Phone 1140E to send and receive an Instant Message (IM). You can access and respond to an IM while on a call. The blue LED (Feature Status Indicator) at the top left of the phone lights with an accompanying beep when a new IM arrives.
  • Page 133 Instant Messaging (IM) Figure 20: Instant Message pop-up When an IM pop-up appears you can do the following: • Press the View Context-sensitive soft key to view the complete details of the IM. • Press the Prev Context-sensitive soft key to skip to a previous IM (if applicable).
  • Page 134: Configuring Instant Messaging Pop-Ups

    Configuring IM audible alert You can configure the IP Phone 1140E to audibly alert you when a new IM arrives. The IP Phone 1140E audibly alerts you when the phone is idle or while on a call. You can also choose to disable audible alert of the IM feature.
  • Page 135: Composing An Instant Message

    Instant Messaging (IM) To enable or disable automatic popup of a new IM: 1. Do one of the following: — Press the On/Off Context-sensitive soft key to toggle between enabling IM audible alerts or disabling IM audible alerts. Back — Press the Back Context-sensitive soft key to return to the previous...
  • Page 136: Instant Message Inbox/Outbox

    Instant Messaging (IM) 2. Use the dialpad to enter the address of the contact. Next 3. Press the Next Context-sensitive soft key to continue. Back Press the Back Context-sensitive soft key to return to the previous menu. 4. Use the dialpad to enter the content of the message 5.
  • Page 137: Accessing Instant Messages

    Instant Messaging (IM) Accessing Instant Messages To access and view the contents of the IM Inbox/Outbox, either press the Msgs Context-sensitive soft key and select Instant Messaging from the menu or press the Expand fixed key. To view the contents of the Instant Message Inbox/Outbox: 1.
  • Page 138: Viewing The Content Of An Instant Message

    Instant Messaging (IM) Viewing the content of an Instant Message When you view the content of an Instant Message you can do the following: • Reply to the Instant Message - page 138 • Initiate a Call to the contact - page 139 •...
  • Page 139: Initiating A Call From An Instant Message

    2. Press the View Context-sensitive soft key to access the IM. Call 3. To initiate a call to the contact who sent you an IM, press the Call Context- sensitive soft key. The IP Phone 1140E goes off-hook and initiates the call.
  • Page 140: Deleting An Instant Message

    Instant Messaging (IM) Deleting an Instant Message To delete a single IM, all the IMs from one contact, or all the IMs in your IM Inbox, press the Msgs Context-sensitive soft key, select Instant Messaging from the menu, select an IM and press the View Context- sensitive soft key.
  • Page 141: While On An Active Call

    You can initiate a new call during a current call. If you do not place the current call on hold first, the IP Phone 1140E automatically places the current call on hold when you initiate a new call. You can initiate a new call using any of the following methods: •...
  • Page 142: Initiating A Call Using The Action Context-Sensitive Soft Key

    While on an active call Initiating a call using the Action Context-sensitive soft key Using the Action Context-sensitive soft key to initiate a call: Action 1. Press the Action Context-sensitive soft key while on a call to access the Action menu.
  • Page 143: Placing A Call On Hold

    While on an active call Placing a call On Hold Use the Hold feature when you are talking to one contact and want to perform another action, such as answer a new incoming call, transfer a call, or initiate a new call. You can have a number of calls on hold at the same time.
  • Page 144: Multiple Calls On Hold

    While on an active call To retrieve a call on hold: To retrieve a call on hold do one of the following: chad — Press the Line feature key beside the flashing LCD indicator — Press the Hold fixed key to retrieve a call on hold.
  • Page 145 While on an active call Figure 22: Secondary (Inactive) call highlighted To access a call on hold when multiple calls are on hold: 1. Press the Up/Down navigation key to highlight a call on hold. 2. To retrieve the highlighted call on hold do one of the following: Chad —...
  • Page 146: Using 3-Way Calling

    You and the other two callers can speak together. When you join more than two calls into one call you must use the conference call feature. Your IP Phone 1140E manages the 3-way call and the server manages a conference call. (See “Setting up a conference call” on page 147)
  • Page 147: Setting Up A Conference Call

    Note 1: If you receive a new call during a 3-way call, you can answer the new call as usual. The IP Phone 1140E automatically puts the 3-way call on hold. If you join the new caller to a 3-way call in progress the IP Phone 1140E automatically initiates a conference call with the server.
  • Page 148: Transferring A Call

    While on an active call Note: Your system administrator or service provider must enable 3- way calling and conference calls for your IP Phone 1140E. Please contact your service provider or system administrator to determine if this feature is available.
  • Page 149 While on an active call Note: When more than one call is on hold the call you want to transfer must be the active call. (See “To make a call on hold the active call” on page 146) To transfer a call to another phone: Action 1.
  • Page 150 While on an active call The IP Phone 1140E prompts you with the following question, “Consult with party?” 5. Select one of the following Context- sensitive soft keys: — Press the Context-sensitive soft key to consult with the contact you are transferring the call to before competing the transfer.
  • Page 151: Using The Park Call Feature

    During an active call, press the Action Context-sensitive soft key and select Park Call from the menu. The IP Phone 1140E prompts you with, “Press Park for server or User to park to a user”. To park a call to the server Park Press the...
  • Page 152 While on an active call 3. Use the Dialpad to enter the user’s name to whom you are parking the call. Park You can do one of the following: — Press the Park Context-sensitive soft key to park the call to the user and return to the previous menu.
  • Page 153: Retrieving A Parked Call

    While on an active call Retrieving a Parked Call You must have the retrieval code to retrieve a parked call from the server. You can retrieve a parked call while the phone is in the idle state or while on a call. To retrieve a parked call from the server, press the Servcs Context-...
  • Page 154: Additional Features

    Additional features Additional features You can use the following features: • “Using the Friends feature” on page 154 • “Using Feature Key options” on page 159 • “Using Call Forward” on page 175 • “Setting the phone to Do Not Disturb” on page 179 •...
  • Page 155: Accessing Your Friends List

    Additional features Figure 24: Presence Status of a Friend Accessing your Friends list To access your Friends list, press the Directory fixed key and press the Friends Context-sensitive soft key or press the View Context-sensitive soft key, and select Friends from the menu.
  • Page 156 Call 2. Press the Call Context-sensitive soft key to initiate a call to the friend. The IP Phone 1140E uses the SIP address or phone number from your personal Address Book to make the call.
  • Page 157: Editing Information About A Friend

    SendIM 2. Press the SendIM Context-sensitive soft key to send an IM to the friend. The IP Phone 1140E uses the SIP address for the contact from your personal Address Book. 3. Press the abc/123 Context-sensitive soft key to toggle between numeric and alphabetic input.
  • Page 158 Additional features To edit your Friends list: 1. Press the Up/Down navigation key to highlight the friend you want to edit and press the Edit Context-sensitive soft key. Edit 2. Press the abc/123 Context-sensitive soft key to toggle between alphabetic and numeric characters.
  • Page 159: Using Feature Key Options

    Using Feature Key options Use the Feature Key option to configure the feature keys on IP Phone 1140E. You can designate a feature key to act as a short cut for any of the following features: •...
  • Page 160: Creating A Speed Dial Feature Key

    Additional features Figure 25: Feature Keys Feature Feature Key 1 (Reserved) Creating a Speed Dial feature key You can designate a Feature key with a phone number or SIP address and then use that feature key to speed dial a contact. There are two methods of assigning a feature key to use for speed dialing: •...
  • Page 161 Additional features To designate a feature key to speed dial: 1. To select a feature key to use to speed dial a contact do either of the following: — Press the Up/Down navigation key to highlight the feature key to use for speed dialing and press the Context-sensitive soft key.
  • Page 162: Number Or Sip Address

    Additional features 6. Press the Context-sensitive soft key to confirm the entry and move to the next step. Back Press the Back Context-sensitive soft key to return to the previous step. 7. Use the Dialpad to enter a phone number or SIP address. 8.
  • Page 163: Creating A Speed Dial Feature Key Using The Copy Key

    Additional features Creating a Speed Dial feature key using the Copy To create a Speed Dial feature key, press the Copy fixed key when you are viewing any of following: • A highlighted entry in an Address Book list • A highlighted entry of your Call Inbox or Call Outbox •...
  • Page 164 Additional features To configure a Feature Key to initiate an IM to a contact, press the Prefs Context-sensitive soft key, select Feature Options, and select Feature Keys from the menu. To create a Send IM feature key: 1. To select a feature key to use to speed dial a contact do one of the following: —...
  • Page 165: Creating A Send Im Feature Key Using The Copy Key

    Additional features 5. Use the Dialpad to enter a label for the feature key. Next 6. Press the Next Context-sensitive soft key to confirm the entry and move to the next step. Back Press the Back Context-sensitive soft key to return to the previous step. 7.
  • Page 166: Creating A Call Forward Feature Key

    Additional features To designate a Send IM Key using the Copy key: 1. Press the Up/Down navigation key to highlight Send IM Key from the menu. Select 2. Press the Select Context-sensitive soft key. Cancel Press the Cancel Context-sensitive soft key to return to the previous step.
  • Page 167 Additional features To create a Call Forward feature key: 1. To select a feature key to use as a Call Forward shortcut do one of the following: — Press the Up/Down navigation key to highlight the feature key to use as a call forwarding shortcut and press Context-sensitive soft key.
  • Page 168: Creating A Call Forward Feature Key Using The Copy Key

    Additional features Next 6. Press the Next Context-sensitive soft key to confirm the entry and move to the next step. Back Press the Back Context-sensitive soft key to return to the previous step. 7. Use the Dialpad to enter a SIP address. Finish 8.
  • Page 169: Creating A Presence Feature Key

    Additional features To create a Call Forward Key using the copy key: 1. Press the Up/Down navigation key to highlight Call Forward Key from the menu. Select 2. Press the Select Context-sensitive soft key. Cancel Press the Cancel Context-sensitive soft key to return to the previous step.
  • Page 170 Additional features To create a Presence feature key: 1. To select a feature key to set up with a Presence status do one of the following: — Press the Up/Down navigation key to highlight the feature key to use for presence status and press the Context-sensitive soft key.
  • Page 171 Additional features Select 5. Press the Select Context-sensitive soft key to select Presence. Press the Back Context-sensitive soft Back key to return to the previous step. You can choose a more detailed message for other users to see. Select None if you wish to give no other information.
  • Page 172: Creating A Do Not Disturb Feature Key

    Additional features Finish 7. Press the Finish Context-sensitive soft key to select the Presence detail and finish the procedure. Back Press the Back Context-sensitive soft key to return to the previous step. Creating a Do Not Disturb feature key You can designate a Feature key to set your phone to Do Not Disturb and then use that feature key as a shortcut to set your phone to Do Not Disturb.
  • Page 173: Viewing The Content Of A Programmed Feature Key

    Additional features 2. Press the Up/Down navigation key to highlight Do Not Disturb from the menu list of shortcuts. Select 3. Press the Next Context-sensitive soft key to select Do Not Disturb. Back Press the Back Context-sensitive soft key to return to the previous step. 4.
  • Page 174: Removing The Content From A Programmed Feature Key

    Additional features To view the content from a programmed feature key: 1. To select a feature key to view, do one of the following: — Press the Up/Down navigation key to highlight the feature key and press the Info Context-sensitive soft key.
  • Page 175: Using Call Forward

    Additional features Remove 2. Press the Remove Context-sensitive soft key to remove the content of the programmed Feature key. Back Press the Back Context-sensitive soft key to return to the previous menu. 3. Press the Context-sensitive soft key to remove the content of the programmed Feature key.
  • Page 176 Additional features Figure 26: Incoming call display for a forwarded call When the address or subject line is long you can scroll using the left and right navigation keys. Table 6 on page 176 describes the Privacy Setting and what the IP Phone displays for a forwarded call.
  • Page 177 Notification. If the Call Forward Notification is activated you press the Context-sensitive soft key to deactivate the feature. Note: If the IP Phone 1140E is ringing or is in Do Not Disturb mode, you cannot forward the call. To forward your calls or change the number where calls are forwarded: 1.
  • Page 178 Additional features Forward 2. Choose one of the following: — Press the Forward Context- sensitive soft key to accept the number and return to the Services Clear Menu. — Press the Clear Context-sensitive soft key to clear the input line. Back —...
  • Page 179: Setting The Phone To Do Not Disturb

    Additional features Setting the phone to Do Not Disturb Use Do Not Disturb to automatically block all incoming calls. When you activate this feature, the calling party receives a busy signal. To set the phone to Do Not Disturb, press either the Servcs Context- sensitive soft key or the...
  • Page 180: Setting A Presence State

    Additional features Setting a Presence state You set a presence state to enable other users to see information about your availability. You can select from a list of pre-made messages or create a new message to display for your presence state. Changing the Presence state To change your Presence state, press the Servcs...
  • Page 181 Additional features You can choose a more detailed message for other users to see. Select None if you wish to give no other information. 4. If you chose Connected in step 2, press Up/Down navigation key to highlight one of the following details: —...
  • Page 182: Adding A New Presence State Message

    Additional features Select 5. Do one of the following: — Press the Select Context-sensitive soft key to select the Presence detail and move to the confirmation screen. — Press the Context-sensitive soft key to enter a custom note. (See “Adding a new Presence state message”...
  • Page 183: Configuring Privacy Settings

    Additional features 2. Use the Dialpad to enter a new Presence state message. 3. Press the Context-sensitive soft key to confirm the entry and complete the procedure. Back Press the Back Context-sensitive soft key to return to the previous step. Configuring Privacy settings You may want to restrict caller information coming to the phone or caller information leaving the phone.
  • Page 184 Additional features 2. Choose one of the following: Change — Press the Change Context-sensitive soft key to change the Incoming Privacy restriction to the highlighted restriction. Back — Press the Back Context-sensitive soft key to return to the previous menu without implementing any changes.
  • Page 185: Outgoing Call Privacy

    Additional features Outgoing call privacy To restrict the information for outgoing calls from your phone, press the Prefs Context-sensitive soft key, select Misc Options, and Outgoing Privacy from the menu. To configure Outgoing Call Privacy: 1. Press the Up/Down navigation key to highlight one of the following: —...
  • Page 186: Multiple Appearance Directory Number

    (Vertical Service Code) must be dialed so that the call server knows that the call is private. In order to dial a Vertical Service Code on an IP Phone 1140E the user must first initiate a new call by pressing the Action...
  • Page 187 Additional features Figure 27: MADN SCA shared line not active Figure 28: MADN SCA shared line active...
  • Page 188: Advance System Features

    Advance system features Advance system features Viewing the Phone Information You can view the Phone Information by pressing the View Context- sensitive soft key and selecting Phone Information from the menu. The following information appears: • Name (User’s name) • Domain (connected-to Domain) •...
  • Page 189: Checking For Updates

    6. Erase User Data - Use to erase the stored data and settings of the IP Phone 1140E. (See “Erasing user data” on page 192.) Checking for updates To check for the latest firmware update for your IP Phone 1140E, press Services fixed key or the...
  • Page 190 Context-sensitive soft key to proceed. Press the Context-sensitive soft key to return to the System menu. The IP Phone 1140E logs you out from the Domain current domain and returns you to the User Login screen. 5. Press the Domain Context-sensitive soft key.
  • Page 191 Advance system features 6. Choose one of the following: Domains Done — Press the Domains Context- sensitive soft key to change the current domain. — Press the Done Context-sensitive soft key to keep existing configurations and return to the User Login screen.
  • Page 192: Resetting The Phone

    Press the Context-sensitive soft key to return to the System menu. Erasing user data The IP Phone 1140E stores user files that you may eventually want to delete. These user data files are created or downloaded. These include:...
  • Page 193 Advance system features 1. Profiles - User profile settings 2. Sounds - Downloaded tones or audio alerts 3. Languages - Downloaded language files 4. System file - System settings file You may need to delete some or all of these files. This is often necessary when the phone re-deploys to a different user.
  • Page 194 Advance system features 4. Press the Up/Down navigation key to highlight one of the following: — 1. Profiles — 2. Sounds — 3. Languages — 4. System file — 5. All files 5. Choose one of the following: Next — Press the Next Context-sensitive soft key.
  • Page 195 Advance system features 2. Choose one of the following: Delete — Press the Delete Context-sensitive soft key to delete the highlighted user profile from the list. Back — Press the Back Context-sensitive soft key to return to the previous menu. 3.
  • Page 196 Advance system features To delete a language file: 1. Press the Up/Down navigation key to highlight the language file you want to delete. 2. Choose one of the following: Delete — Press the Delete Context-sensitive soft key to delete the highlighted language file from the list.
  • Page 197: Network Menu

    If you need to access any of the network menu items consult with the system administrator and refer to the SIP Firmware for 1140E Administration (NN43113-300). To access the Network menu, press the...
  • Page 198: Visual Indicators

    Visual indicators Visual indicators The IP Phone 1140E uses visual indicators or cues to indicate incoming calls and messages. The display icons on the telephone also indicate the current call state, the status of Inbox calls, the status of Instant Messages (IMs), and the Presence state of contacts designated as Friend.
  • Page 199 Visual indicators Incoming Call Answered Incoming Call, Missed, New Incoming Call, Missed, Reviewed Presence Connected Connected Inactive Unavailable Busy, or Offline Active Available On the Phone Unknown...
  • Page 200: Visual Alerter/Message Waiting Indicators

    Visual indicators Visual Alerter/Message Waiting Indicators The red LED light at the top right of the phone lights to indicate incoming calls or when a caller leaves you voice mail. The blue LED light at the top left of the phone lights to indicate when you receive a new IM or when there are unread IMs in your Instant Message Inbox.
  • Page 201: Terms You Should Know

    Alphanumeric dialing refers to the spelling of names or words by entering alphabetic characters co-located with the numbers on the numeric dialpad of your IP Phone 1140E. Call Decline A feature that you can use to decline a call with the option to send a reason for declining the call.
  • Page 202 A fixed key used to copy entries to your Address Book, Speed Dial Key, Send IM Key, and Call Forward key. Date/Time display The IP Phone 1140E shows the current date and time when the telephone is in an idle state. Directory Number (DN) A telephone number you enter to initiate a call.
  • Page 203 Terms you should know Enter key The center key of the Navigation Cluster key used to select menu items and to confirm changes. The Enter key duplicates the function of the Context-sensitive soft keys Select, and Set. Feature Status Indicator An LCD or an LED that indicates a data message, contact, or feature status by a flash, wink, steady on, or off.
  • Page 204 Terms you should know Message/Inbox A fixed key on your IP Phone 1140E that connects to your Call Inbox. Mute A fixed key used to listen to a call without transmitting. Navigation keys Keys used to scroll through menus and lists appearing on the LCD display screen.
  • Page 205 Your User Profile contains your specific settings and data. Your User Profile is saved and available when you login to the IP Phone 1140E. Visual Alerter/Message Waiting indicator An LCD or an LED that flashes to indicate that a message is...
  • Page 206 Terms you should know...
  • Page 207: Regulatory And Safety Information

    Consult the dealer or an experienced radio/ TV technician for help. Note: The user should not make changes or modifications not expressly approved by Nortel Networks. Any such changes could void the user’s authority to operate the equipment This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à...
  • Page 208 Regulatory and safety information • This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and your body (excluding the handset). This transmitter must not be collocated or operated in conjunction with any other antenna or transmitter.
  • Page 209 Regulatory and safety information Table 9: EMC compliance (Part 2 of 2) Jurisdiction Standard Description European EN 55022 Class B Emissions: Information Community technology equipment - Radio disturbance EN 55024 Information technology equipment - Immunity characteristics Limits and methods of measurement EN 61000-3-2 Limits for harmonic current emissions (equipment input current <= 16 A per...
  • Page 210: Other

    Directive 1999/5/EC. A copy of the Declaration may be obtained from http:www.nortel.com/corporate/ community/enviroment/life_cycle/delcarations.html or Nortel Networks GmbH address: Ingolstaedter Strasse 14-18, 80807 Munich Germany Australia: AS/ACIF S004: Voice Frequency Performance Requirements for Customer Equipment DenAn regulatory notice for Japan...
  • Page 211: Index

    Index Index Symbols Copy key 17, 109, 163, 165, 168 # Ends Dialing 40 Numerics Date format 65 Declining a call 94 3-way calling 146 Directory key 18 Display screen contrast 56 abc/123 key 37 Display screen icons 198 Action key 24, 142 Do Not Disturb 179 Active Call features 141 Do Not Disturb feature key 172...
  • Page 212 Index Handsfree calling 82 On hold 143 Headset (Bluetooth) 68 On-hook dialing 81 Headset key 16 Outbox key 17 Hold key 15, 143 Outgoing call privacy 185 Ignoring a call 100 Park Call 151 Inbox key 18 Park Call retrieval 153 Incoming call privacy 183 Prefs (Preferences) key 22 Instant Message composing 135...
  • Page 213 Index Telephone display 19 Terms 201 Time format 67 Time zone 66 Transferring a call 148 Transfr (Transfer) key 149 Updates 189 USB keyboard 42 User profile 52 View key 20 Visual Alerter 16, 200 Visual indicators 198 Volume adjustment 60 Volume control 14 Your 68...
  • Page 214 Index...
  • Page 216: User Guide

    Nortel Networks. The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Nortel Networks is under license. Other trademarks and trade names are those of their respective owners.

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