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Avaya S87 0 Series Configuration Note
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Avaya S87 0 Series Configuration Note

Avaya S87 0 Series Configuration Note

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A v a y a ™
M o d u l a r M e s s a g i n g
The PBX and MM are
assumed to be collocated.
For other configurations
please consult with the
Switch Integrations group.
With E1 QSIG, one digital
pathway between the PBX and
the Avaya Message Application
Server transmits both call
information and voice
communications
Configuration Note 88502 –
AVAYA Definity G3, Prologix &
S87x0/S8xx0 - EMEA
/
E1
QSIG
PSTN
PSTN
Minimum Software:
Minimum Software:
Refer to Section 3.1
Refer to Section 3.1
Overview
This Configuration Note is intended for Avaya certified Modular Messaging
technicians/engineers who are familiar with Modular Messaging
procedures and terminology. It also assumes that you are Avaya certified
or very familiar with the features and functionality of the Avaya PBXs
supported in this Configuration Note and the QSIG protocol.
Use this document in conjunction with Modular Messaging Installation Guide and
the Avaya PBX Administration Guide.
Please read the entire document before attempting any
1.0 METHOD OF INTEGRATION
With E1 QSIG integration, one digital pathway between the Avaya™ PBX
and the Avaya Message Application Server (MAS) transmits both call
information and voice communications. The pathway is provided by an
ISDN digital link (QSIG), which provides channels that connect to the
Dialogic E1 card. Within the D-Channel, routing information is sent to the
MAS containing information regarding the source of the call with reason
codes. The MAS processes call information from the supplementary code
in the D-Channel, which routes call reasons directly to mailboxes.
Message-Waiting indication is set and canceled using the supplementary
code service. Voice is carried through the system in digital format.
Disclaimer: Configuration Notes are designed to be a general guide reflecting AVAYA Inc. experience configuring its systems. These
notes cannot anticipate every configuration possibility given the inherent variations in all hardware and software products. Please
understand that you may experience a problem not detailed in a Configuration Note. If so, please notify the Technical Assistance Center
at (800) 876-2835, and if appropriate we will include it in our next revision. AVAYA Inc. accepts no responsibility for errors or omissions
contained herein.
Version AH (7/09)
Avaya PBX
Avaya PBX
Automated Attendant
Automated Attendant
Return to Operator
Return to Operator
Application Server
Application Server
Message Waiting
Message Waiting
Call ID
Call ID
configuration.
Message
Message
Supported Versions:
Supported Versions:
See section 2.0
See section 2.0

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Summary of Contents for Avaya S87 0 Series

  • Page 1 Configuration Note. If so, please notify the Technical Assistance Center at (800) 876-2835, and if appropriate we will include it in our next revision. AVAYA Inc. accepts no responsibility for errors or omissions...

  • Page 2: Pbx Software Requirements

    Note: Either DCS+ or QSIG Networks are necessary to support multiple PBXs (Centralized Voice Mail). No other networks are supported. Refer to Section 8.0 (Considerations) for additional info. The above information is provided by AVAYA Inc. as a guide. See disclaimer on page 1...
  • Page 3 IMPORTANT: PBX options or features not described in this Configuration Note are not supported with this integration. To implement options/features not described in this document, please contact the Avaya Switch Integration product manager. The above information is provided by AVAYA Inc. as a guide. See disclaimer on page 1...
  • Page 4 Multimedia Call Handling (Enhanced)? y H.323 Trunks? y Multiple Locations? n Personal Station Access (PSA)? n IP Stations? y ISDN Feature Plus? y ISDN Network Call Redirection? n The above information is provided by AVAYA Inc. as a guide. See disclaimer on page 1...
  • Page 5 Transfer into QSIG Voice Mail? y Value-Added (VALU)? y Note: This parameter would be set to “y” if you are using DCS to network Avaya PBXs. Define the QSIG TSC Extension and MWI Number of Digits per Voice Mail Subscriber.
  • Page 6 CDR Account Code Access Code: 188 Change COR Access Code: Change Coverage Access Code: Data Origination Access Code: Data Privacy Access Code: Directed Call Pickup Access Code: The above information is provided by AVAYA Inc. as a guide. See disclaimer on page 1...
  • Page 7 Important: The Max number of NCA TSC (Non-Carrier Associated Temporary Signaling Channels) should be 1 or higher. This allows a path (1 or more) for MWI to operate. The above information is provided by AVAYA Inc. as a guide. See disclaimer on page 1...
  • Page 8 There are many variations plus other tables associated with these fields that must be considered also. Consult with a Software Specialists for proper programming. The above information is provided by AVAYA Inc. as a guide. See disclaimer on page 1...
  • Page 9 MAS2 should also have 16-ports allocated to the incoming trunk group. When running in a multiple MAS environment with N+1 support, you should setup the trunks groups as follows: The above information is provided by AVAYA Inc. as a guide. See disclaimer on page 1...
  • Page 10 Numbering - Private Network form with the required field in boldface. display isdn private-numbering ISDN NUMBERING - PRIVATE FORMAT Network Level: 0 PBX Identifier: Level 2 Code: Deleted Digits: 0 Level 1 Code: The above information is provided by AVAYA Inc. as a guide. See disclaimer on page 1...
  • Page 11 PBX identifier), and the extension — is more than 15 digits long, neither QSIG Party Numbers nor the information elements are created or sent. The above information is provided by AVAYA Inc. as a guide. See disclaimer on page 1...
  • Page 12 NOTE: Avaya IP phones may experience DTMF failure when dialing the Hunt Group. They can dial the UDP number or the AAR # above to bypass the Hunt Group and use DTMF capability. The above information is provided by AVAYA Inc. as a guide. See disclaimer on page 1...

  • Page 13: Hunt Group

    Mail System Configuration->PBX->OutgoingCall” tab of the MAS. The number that is entered in the “Outgoing Call” tab is the Voice Mail Number. - continued on next page - The above information is provided by AVAYA Inc. as a guide. See disclaimer on page 1...
  • Page 14 Loss Group: 2 Personalized Ringing Pattern Data Module? n Message Lamp Ext: 3002 Display Module? y Speakerphone: 2-way Mute Button Enable? y Display Language: english The above information is provided by AVAYA Inc. as a guide. See disclaimer on page 1...

  • Page 15: Feature Options

    Save these PBX changes. Please refer to the Consideration section at the end of this document for special PBX programming considerations. The above information is provided by AVAYA Inc. as a guide. See disclaimer on page 1...
  • Page 16 The example number shown above in blue is incorrect. Change this from 000F 01 000F 00. Save then file and then reboot the MAS. The above information is provided by AVAYA Inc. as a guide. See disclaimer on page 1...
  • Page 17 VMSC screen. Ensure the new PBX is added as instructed by the Modular Messaging Installation guide. The new PBX should be: Avaya G3 (QSIG) The above information is provided by AVAYA Inc. as a guide. See disclaimer on page 1...
  • Page 18 6. DTMF Length during Dialing (ms) = 80 7. DTMF Length during Detection (ms) = 50 Next access the Transfer/Outcall tab Transfer Mode = Blind The above information is provided by AVAYA Inc. as a guide. See disclaimer on page 1...
  • Page 19 AVAYA E1/QSIG Next access the Tone Detection tab Maximum Silence before Hanging Up (ms) = 6000 The above information is provided by AVAYA Inc. as a guide. See disclaimer on page 1...
  • Page 20 Note: Layer protocol fields should match the Interface Companding setting selected on Page1 of the DS1 Circuit Pack configuration screen on Page 7 of this configuration note. The above information is provided by AVAYA Inc. as a guide. See disclaimer on page 1...
  • Page 21 MAS servers capable of placing MWI requests. 7. Select OK to save changes *Note: The Scheduled MWI updates parameter is only available on MM 3.x The above information is provided by AVAYA Inc. as a guide. See disclaimer on page 1...

  • Page 22: Playback Volume

    10 ports will be enabled on one boards, and all 29 on the second board. Use the port checkboxes to enable or disable the correct ports. The above information is provided by AVAYA Inc. as a guide. See disclaimer on page 1...
  • Page 23 4. Return to the Port Groups General tab and ensure the Default Group under Port Groups is configured to meet the customer’s need for Incoming and Outgoing under Port Group Usage. The above information is provided by AVAYA Inc. as a guide. See disclaimer on page 1...
  • Page 24 1-59 if 2 spans) including the MWI (29 or 59) port. 6. Select OK to save changes NOTE: This Port Group configuration applies to each MAS The above information is provided by AVAYA Inc. as a guide. See disclaimer on page 1...
  • Page 25 AVAYA E1/QSIG Next access the General tab within the PBX Integration 1. QSIG = Enable by checking the box 2. Access the QSIG/DSE tab The above information is provided by AVAYA Inc. as a guide. See disclaimer on page 1...
  • Page 26 After making these changes, return to “Configuring the voicemail system” within the Message Application Server Installation Guide. Ensure you are prompted to restart the Message Application Server services to apply these changes. The above information is provided by AVAYA Inc. as a guide. See disclaimer on page 1...
  • Page 27 8.5 Message Waiting Interrogation is a feature that allows the PBX to request message waiting indicator status of subscribers’ stations from The above information is provided by AVAYA Inc. as a guide. See disclaimer on page 1...
  • Page 28 Example on how the feature works: Extension 7001 has voice mail but calls received are forwarded to extension 7002 rather than directly to voice mail. The above information is provided by AVAYA Inc. as a guide. See disclaimer on page 1...
  • Page 29 ANF-PR when a user does answer the call. Malicious Call Trace (MCT). While Malicious Call Trace (MCT) is active and if there is a trunk involved in the call, MCT The above information is provided by AVAYA Inc. as a guide. See disclaimer on page 1...
  • Page 30 TAC (Trunk Access Code). When an outgoing call is made using a TAC, or a call was extended by an attendant using DTGS (Direct Trunk Group Selection), the user has The above information is provided by AVAYA Inc. as a guide. See disclaimer on page 1...
  • Page 31 8.11 Trunk-to-Trunk is not required to support Find Me if the minimum releases indicated below are met. Previously, when a public network call arrived at an Avaya™ Communication Manager system and was The above information is provided by AVAYA Inc. as a guide. See disclaimer on page 1...
  • Page 32 8.16 Re-Route Request set to “y” (page 2 of the Hunt Group Form) eliminates potential call tromboning where 3-legs may remain active and Path Replacement in effect appears to have failed. Should remote The above information is provided by AVAYA Inc. as a guide. See disclaimer on page 1...
  • Page 33 No other option on the wait step will work. - continued on next page - The above information is provided by AVAYA Inc. as a guide. See disclaimer on page 1...
  • Page 34 Additionally, you should consult with a Software Specialist to ensure the Numbering Format of the trunk group is configured appropriately to route Call ID to the Modular Messaging from remote switches. The above information is provided by AVAYA Inc. as a guide. See disclaimer on page 1...
  • Page 35 DCS TO QSIG TSC GATEWAY AAR/ AAR/ Mach Sig Voice Mail Access Mach Sig Voice Mail Access Grp Index Number Code Grp Index Number Code 4575678 The above information is provided by AVAYA Inc. as a guide. See disclaimer on page 1...
  • Page 36 2 of HUNT GROUP Message Center: rem-vm Voice Mail Extension: 3000 Send Reroute Request: y Calling Party Number to INTUITY AUDIX? y LWC Reception: none The above information is provided by AVAYA Inc. as a guide. See disclaimer on page 1...
  • Page 37 Percent Full: 0 Matching Insert Node Matching Insert Node Pattern Len Del Digits Net Conv Num Pattern Len Del Digits Net Conv Num 3000 The above information is provided by AVAYA Inc. as a guide. See disclaimer on page 1...
  • Page 38 4: y y y y y n rest none 5: y y y y y n rest none 6: y y y y y n rest none The above information is provided by AVAYA Inc. as a guide. See disclaimer on page 1...
  • Page 39 Configure the remote subscriber stations, assigning the newly created Call Coverage Path to them. They should also have LWC and the AUDIX Name set to AUDIX. -continued on next page – The above information is provided by AVAYA Inc. as a guide. See disclaimer on page 1...

  • Page 40: Change History

    • Added note for multiple length extensions on system-parameter Version R 02/01/07 features screen. • Added sidebar adjacent signaling group form to explain NCA- The above information is provided by AVAYA Inc. as a guide. See disclaimer on page 1...
  • Page 41 PBX requirements needed ©2009 AVAYA Inc. All rights reserved. All trademarks identified by the ®, SM and TM are registered trademarks, servicemarks or trademarks respectively. All other trademarks are properties of their respective owners. The above information is based on knowledge available at the time of publication and is subject to change without notice.

This manual is also suitable for:

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