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- Page 1 Network Video Recorder User Manual N-Series OE-N3U08 OE-N2U08 OE-NM04 OE-N4U16 OE-N3U16 OE-N2U16 OE-NM08 OE-N4U32 OE-N3U32 OE-N2U32 OE-NM16 OE-N4U64 OE-N2U64 www.openeye.net...
- Page 3 The information in this publication is provided “as is” without warranty of any kind. The entire risk arising out of the use of this information remains with recipient. In no event shall OPENEYE be liable for any direct, consequential, incidental, special, punitive, or other damages whatsoever (including without limitation, damages for loss of business profits, business interruption or loss of business information), even if OPENEYE has been advised of the possibility of such damages or whether in an action, contract or tort, including negligence.
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Page 4: Important Safeguards
10. Object and Liquid Entry Points – Never insert foreign objects into the recorder, other than the media types approved by OpenEye, as they may touch dangerous voltage points or short-out parts that could result in a fire or electrical shock. Never spill liquid of any kind on the product. -
Page 5: Battery Explosion Caution Statement
BATTERY EXPLOSION CAUTION STATEMENT CAUTION: Risk of Explosion if Battery is replaced by an Incorrect Type. Dispose of Used Batteries According to the Instructions. NOTES ON HANDLING Please retain the original shipping carton and/or packing materials supplied with this product. To ensure the integrity of this product when shipping or moving, repackage the unit as it was originally received from the manufacturer. - Page 6 WARNING TO REDUCE THE RISK OF ELECTRICAL SHOCK, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE. DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE. DO NOT OPEN THE CABINET. REFER SERVICING TO QUALIFIED PERSONNEL ONLY. CAUTION C A U T I O N RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,...
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Page 7: Fcc Statement
USERS OF THE PRODUCT ARE RESPONSIBLE FOR CHECKING AND COMPLYING WITH ALL FEDERAL, STATE, AND LOCAL LAWS AND STATUTES CONCERNING THE MONITORING AND RECORDING OF VIDEO AND AUDIO SIGNALS. OPENEYE SHALL NOT BE HELD RESPONSIBLE FOR THE USE OF THIS PRODUCT IN VIOLATION OF CURRENT LAWS AND STATUTES. -
Page 8: Table Of Contents
TABLE OF CONTENTS PREFACE ................................14 About this Guide ..........................14 Technician Notes ..........................14 INTRODUCTION ..............................15 Product Description ......................... 15 Features ............................16 CONTROLS AND CONNECTIONS ........................17 Front Panel Controls and LEDs ....................... 17 N2 Front Panel ......................... 17 N3 Front Panel ......................... - Page 9 Exporting Settings ........................28 Importing Recorder Settings ..................... 29 Display Screen ..........................30 CPU Meter ..........................30 Live Camera Options ........................ 31 Camera View ........................... 32 Recording Status Indicator ....................... 32 Special Recording ........................32 Edit Live View Channels ........................33 Screen Division Buttons ........................
- Page 10 Auto Sequence ........................49 Create Custom Auto Sequence ..................49 POS ............................50 Basic POS Setup ......................50 POS Alerts ........................51 Alarms / Sensor ..........................52 Alarms ............................52 Sensors ............................ 52 Configure Sensors......................52 Activate PTZ Preset ......................52 Hybrid Sensor Setup ......................
- Page 11 Storage Management ......................68 System Information ........................69 Basic Information....................... 69 Program Management ....................... 70 Log Files ........................... 71 Viewing Log Files ......................71 Exporting Log Files......................71 Set Up Log Management Options ..................72 Instant Recording ..........................73 Activate Instant Recording......................73 Searching ‘Instant Recorded’...
- Page 12 General Backup Overview ......................87 Performing a General Backup ................... 87 Clip Backup Overview ......................88 Performing a Clip Backup ....................88 Scheduled Backup Overview ....................89 Activating Scheduled Backup .................... 89 Specifying Scheduled Backup Drives ................89 Performing a Scheduled Backup ..................90 LAN / ISDN / PSTN CONNECTIONS ........................
- Page 13 RADIUS Overview ......................... 105 Connecting to a Recorder....................... 105 32540AB...
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Page 14: Preface
Series recorder and for troubleshooting when a problem occurs. Only authorized personnel should attempt to repair this unit. OpenEye reserves the right to make changes to the products represented by this manual without notice. The following text and symbols mark special messages throughout this guide:... -
Page 15: Introduction
The OpenEye server software is pre-configured for fast and seamless integration within your existing IT ®... -
Page 16: Features
FEATURES OpenEye N-Series recorders include the following features: • ® Optimized and designed for Microsoft Windows 7 Embedded • Supports up to 64 network cameras • Remote system operation & configuration • Supports multiple simultaneous remote connections • PAN / TILT / ZOOM controls •... -
Page 17: Controls And Connections
CONTROLS AND CONNECTIONS FRONT PANEL CONTROLS AND LEDS The front panel of the recorder contains the devices that will be commonly used for data removal, retrieval, and backup replacement. The most common components and buttons are shown below: N2 Front Panel LEDs Power switch Power... -
Page 18: Nm Front Panel
NM FRONT PANEL Cooling fan intake DVD±RW drive Speaker out USB ports LEDs Power switch Power Microphone in N4 Front Panel LEDs Reset Button Power HDD Tray Alarm Mute Failure Power Switch USB 2.0 ports NIC 1 and 2 Activity LEDs System HDD Cooling Fan Intake... -
Page 19: Rear Panel Connectors
REAR PANEL CONNECTORS The rear panel of the recorder contains the connectors used to attach cameras, sensors, and relays to the recorder. Below are diagrams that outline the location and description of each connector: N2 Rear Panel N3 Rear Panel Cooling fan AC power DVI-D... -
Page 20: Nm Rear Panel
NM Rear Panel AC power Cooling fan intake DVI-D HDMI USB 2.0 Line in – line level USB 3.0 Optical output Display Speaker out port Network 5.1 Surround sound Microphone in – not used N4 Rear Panel Cooling fans DVI-D HDMI USB 2.0 Line in –... -
Page 21: Getting Started
GETTING STARTED IDENTIFYING INCLUDED COMPONENTS OpenEye recorders come with a mouse, keyboard and selected software and cables. Identify the following components to make sure everything has been properly included with the new recorder. If any of the following items are missing, contact the dealer to arrange a replacement. -
Page 22: Keyboard Setup
KEYBOARD SETUP To attach the keyboard to the recorder, plug the end of the Keyboard into a USB port located on the back of the machine. MOUSE SETUP To attach the mouse to the recorder, plug the end of the mouse into a USB port located on the back of the machine. -
Page 23: Monitor Setup
MONITOR SETUP These connections are available to connect a monitor. HDMI Output To TV / Digital Display VGA Output To TV / Analog Monitor DVI-D Output To TV / Digital Display Display Port To TV / Digital Display Attach the monitor or monitors to the rear of the recorder using the cable supplied by the monitor manufacturer. -
Page 24: Hard Drive Array (N2 And N4 Only)
HARD DRIVE ARRAY (N2 AND N4 ONLY) Hard drives in the N2 and N4 recorders are arranged bottom to top in the HDD cage. A minimum of one and a maximum of sixteen hard drives may be installed in the hard drive cage. The N4 is shipped with the hard drives in a separate box. -
Page 25: N2 And N4 Rackmount Kit Installation
N2 AND N4 RACKMOUNT KIT INSTALLATION This section provides information on installing the OpenEye 2U and 4U NVRs into a rack unit with the rack rails provided. There are a variety of rack units on the market which may mean the assembly procedure will differ slightly. -
Page 26: Installing The Inner Rail Extensions
Installing the Inner Rail Extensions Each rackmount kit includes a set of inner rails in two sections: inner rails and inner rail extensions. The inner rails are pre-attached to the chassis, and do not interfere with normal use of the chassis if you decide not to use a server rack. -
Page 27: N4 Front Bezel Installation
The recorder will run a series of self-tests. If asked to respond to any messages, follow the instructions carefully. Startup is complete when the OpenEye recorder software is finished loading and displays the main menu screen. TURNING OFF YOUR RECORDER On the Live screen of the Server Software, click Exit. -
Page 28: Nvr Basics
Exit to Windows by clicking Exit on the Display screen, selecting Restart in Windows Mode, and then clicking OK. Click Start > All Programs > OpenEye > vFormat. Click Export in the System Setting Tool section. Select a location to save the settings file, and then click Save. The DVR Utility will export the... -
Page 29: Importing Recorder Settings
Exit to Windows by clicking Exit on the Display screen and then clicking Restart in Windows Mode. Click Start > All Programs > OpenEye > vFormat. Click Import in the System Setting Tool section. Select the location of the settings file to import, and then click Open. -
Page 30: Display Screen
DISPLAY SCREEN The Display screen appears whenever the recorder starts. Familiarize yourself with the buttons and features on the Display screen, since this is the default screen for your recorder software. Current Date / Time CPU meter Opens: • Search •... -
Page 31: Live Camera Options
Live Camera Options Right-click a camera on the Display screen to display these options: • Full Screen – Expand the camera window to the full size of the screen. • Instant Recording – Begin Instant Recording for the selected camera channel. •... -
Page 32: Camera View
CAMERA VIEW Recording Status Camera Number and Name Recording Status Indicator The recording status for each camera is displayed in the upper right corner on the Video Display Area. There are three different recording statuses. Recording Displayed when the camera is currently being recorded to the recorder. Motion Detection Displayed when a camera (set up for motion detection) detects motion. -
Page 33: Edit Live View Channels
Click Yes, and then click OK. The live view display will switch to 16 channel mode. To return the recorder to 4 channel mode, repeat steps 2 and 3. Double-click OpenEye Server to restart the recorder software. SCREEN DIVISION BUTTONS Note When viewing live video from Network Cameras, only 4CH will display at one time. -
Page 34: Dual Monitor Camera Display Menu
Dual Monitor Camera Display Menu When dual monitors are enabled, you can adjust the camera display for live view on the secondary display. Move the mouse to the top of the screen and the camera display menu will appear. Custom Live View Divisions Customize your Display screen by changing the order of the cameras. -
Page 35: Setup Options
SETUP OPTIONS SETUP OVERVIEW The Setup options allow you to optimize your recorder by adjusting things like camera names, restart schedules, recording schedules and more. • Recording Schedules – Increase the amount of useful recorded video that is saved on the recorder by optimizing the recording schedule. -
Page 36: Network Camera Setup
NETWORK CAMERA SETUP Connect IP cameras to your recorder using a network switch, which is connected to the network port on your recorder. By default, your recorder can display 4 IP camera channels in the Display screen. To change this setting, see the Edit Live View Channels section. Connecting a Network Device Connecting Manually On the Display screen, click Setup. -
Page 37: Connecting With Find Cameras
Double-click in the Channel field, and then select the Channel you want to assign this camera to. Click Apply. Naming Camera Channels OpenEye recommends assigning a descriptive name to each camera channel for easy identification of where the camera is located. To name your IP camera channels, follow these instructions. On the Display screen, click Setup. -
Page 38: Assigning Audio Channels To A Network Device
Assigning Audio Channels to a Network Device In the Display screen, click Setup. Click IP Cameras. Click the Camera Setup tab. Click the Advanced Camera Setup tab. Select the camera you want to record audio from in the Network Cameras Currently in Use field. Select Record Network Audio. -
Page 39: Camera Status And Information
Camera Status and Information The Camera Status and Information tab displays information for all cameras connected to the OpenEye recorder. In the Display screen, click Setup. Click IP Cameras. Click the Camera Configuration tab. 32540AB... -
Page 40: Nvr Registration And Upgrade
Product Serial Number provided with the purchase of additional channel linceses. System ID: The System ID is a number that is generated by the OpenEye unit. This is a unique code generated using the MAC address of the recorder. -
Page 41: Unlocking The Upgrade
Unlocking the Upgrade Return to Setup > Network Cameras > License. Enter the Unlock Code generated by the OpenEye Registration Site into the License Key box. Click Register. Click OK. Click Apply. Click Exit Setup. Unlocking Additional Network Devices Follow the instructions above for Registration and Upgrade to unlock any additional network devices. -
Page 42: Ptz Camera Setup
PTZ CAMERA SETUP PTZ cameras can be configured and controlled using the OpenEye recorder software. For instructions on configuring and installing your PTZ camera, refer to the camera manual. Enabling an Analog PTZ Camera Ensure that you have properly connected your analog PTZ camera to the recorder. -
Page 43: Using The Graphical Ptz Controller
Using the Graphical PTZ Controller In the Display screen, click Pan/Tilt. Click the viewing area of the PTZ camera you want Arrow buttons to control. Use the Arrow buttons to control the direction of the PTZ camera. Current To select a new camera, click the video display of a camera different camera on the Display screen display. -
Page 44: Motion Detection Setup
MOTION DETECTION SETUP The recorder allows the user to adjust several different Motion Settings and create motion detection areas. Set pre- alarm recording duration Set up advanced motion area Reduce analog signal Set post-alarm recording and noise from Motion sensor duration Detection Create a Motion Area On the Display screen, click Setup. -
Page 45: Enable Sabotage Detection
Enable Sabotage Detection The Camera Sabotage Detection feature will notify users that the field of vision of a camera has been compromised, abruptly changed, or detects significant vibration. To enable Sabotage Detection: In the Motion Detection window, click the Sabotage Detection tab. -
Page 46: General Setup
GENERAL SETUP To access the General Setup window, click Setup in the Live screen, and then click General Setup. Audio The Audio tab allows you to configure audio channels, audio playback, and set a voice warning. Select an audio for use with alarm or Audio channels list sensor event... -
Page 47: Voice Warning
Voice Warning The recorder allows users to play a sound file when either a Motion event or Sensor event occurs. This file can be a custom created sound file that is unique to the application. The selected WAV file is played through speakers attached to the recorder. -
Page 48: Display Options
Display Options To allow the display resolution to automatically adjust to the resolution of any monitor, select Force Window to Full Screen. To manually select a resolution, clear Force Window to Full Screen, and then click Select Resolution. To change the font of your On Screen Display, click Select. Select your desired Font and Size. -
Page 49: Sequencing
Sequencing The Sequencing tab allows you to set the parameters for viewing groups of screens in sequence in the Live View. Auto Sequence Auto Sequencing is available either in the Display screen when Auto Sequencing has been enabled. Auto Sequencing conveniently displays video channels at specified intervals and sequences through each selected channel. -
Page 50: Pos
The POS tab allows you to integrate your recorder with the Point of Sale (POS) function of Video Analytics software. Note You must have Video Analytics software installed on your recorder to access the POS setup tab. Contact an OpenEye sales representative for more information about video analytics software. Select camera Select a POS... -
Page 51: Pos Alerts
POS Alerts To create POS alerts, you will need to set an alert schedule. Creating a POS Alert On the POS Setup screen, click Setup POS Alerts. In the POS Alert List section, click Add. Type a name for your alert in the Alert String field. Select a number to assign to this Alert in the Alert list. -
Page 52: Alarms / Sensor
ALARMS / SENSOR Use the Alarms/Sensor menu to configure your alarms, sensors, and relays. To access the Alarms/Sensors Setup screen, click Setup on the Live screen, and then click Alarms/Sensor. Alarms Intensive on Recording – Enable this function to increase the frame rate and resolution for a camera if an alarm or sensor is activated, or if motion is detected. -
Page 53: Hybrid Sensor Setup
Hybrid Sensor Setup This interface is used to link Hard Contact Sensor Inputs from supported Network Devices to the recorder software. Click Setup. Select a camera from the Network Device List. In the Sensor Relay list, double-click DVR Sensor No and then select a sensor to assign to this camera. -
Page 54: Recording Schedule
RECORDING SCHEDULE The Recording Schedule window allows you to create different recording schedules based on the day, time, and type of recording desired. This window contains the System Restart options. To access the Recording Schedule window, click Setup in the Live screen, and then click Recording Schedule. Schedule Number –... -
Page 55: Day Of The Week
Day of the Week Click Single Selection Mode or Multi Selection Mode to switch between modes of scheduling by day of the week. Single Selection Mode – Set your schedule one day at a time by selecting the appropriate day. Multi Selection Mode –... -
Page 56: Setting Nighttime Continuous Recording
Setting Nighttime Continuous Recording In the Schedule Number list, select Sch02. On the Sch02 row, click and drag your mouse to select the hours 0 – 8, and then click Set. On the Sch02 row, click and drag your mouse to select the hours 6 – 11, and then click Set. Click 1 in the Camera section repeatedly, until a red C (continuous) appears. -
Page 57: Creating A Sensor Schedule (Example)
Creating a Sensor Schedule (Example) Sensor inputs can be programmed to instantly trigger recording on one or more camera channels when an alarm event occurs. Note You must first associate the software sensors with the sensors. See the Hybrid Sensor Setup section of this manual for more detail. -
Page 58: Special Day Schedule
Special Day Schedule You can create unique recording schedules for specific days such as holidays or special events. Date Selector (Calendar) Special Day Mode / Normal Day Mode Configured Special Days List Creating/Editing a ‘Special Day’ Schedule Click Normal Day Mode to enable the Special Day Mode. Set a recording schedule as desired. -
Page 59: Alarm Options
Alarm Options Use the Alarm Options section to configure the alarm output for specific events. There are two Alarm Options: • Sensor Event – Trigger an alarm output based on a sensor • Motion Event – Trigger an alarm output based on motion detection Motion can be designated as an alarm event. -
Page 60: Setting A Restart Schedule
Setting a Restart Schedule The Power Off Options section allows you to define a schedule wherein the recorder automatically restarts according to specified parameters. Create System Restart Schedule In the Display screen, click Setup. Click Recording Schedule. Click Power Off Options. Select Enable for each day of the week that a restart is desired. -
Page 61: Network Setup
Emergency Port – Connect with the Alarm Monitor software (default port: 2001). Center Port – Connect with the OpenEye remote software (Remote, Radius, MDVR). This port must be specified in the remote software to connect to the recorder (default port: 2000). -
Page 62: User Management
USER MANAGEMENT The User Management screen allows the administrator to create, edit, and delete user accounts. Each user account can be assigned different privileges to limit the usage of the recorder system. Users can be given administrator privileges by enabling all rights, however only the true administrator account can access the User Management screen. -
Page 63: User Rank
User Rank The User Ranking structure allows the option to assign a privilege level to users who access the recorder remotely 1-10. (1 is the highest privilege level). For example: Since only one user is allowed to use the PTZ controls at any one time, a user with a rank of 1 will take precedence over a user with a rank of 2 if both are attempting to use PTZ controls. -
Page 64: Storage Management
STORAGE MANAGEMENT Status Check / Email Use the Status Check/Email tab in Storage Management to configure settings for status checks and email recipients when status checks require attention. This function can keep you apprised of events detected by your system without requiring you to check check the recorder each day. General On the Display screen, click Setup. -
Page 65: Storage Check
Storage Check Set up the General and Users tabs first. Click the Storage Check tab. Select Enable. Define the frequency of storage checks (in minutes). Select an additional Alert Option if desired (Beep or Popup Message). Add a Comment that will be seen in the email message if desired. -
Page 66: Smart Alert
If selecting for temperature checks, define the maximum HDD temperature. Note OpenEye recommends a temperature threshold of 150° F (65° C) if you choose to use this function. Select an Action Method (Beep Alert, Popup Message Alert, or Email Alert). -
Page 67: Reportstar
ReportStar Set up the General and Users tabs first. Click the ReportStar tab. Select Use ReportStar. Enter a numeric Security Code if desired (this is an additional security measure to prevent unauthorized users from adding the recorder to their Report Star account). Define the Send Time to designate the time the recorder will send updates to Report Star. -
Page 68: Data Management
Data Management The Data Management tab displays the partition scheme and health status of the Hard Disk Drives in the recorder. Use this tab to troubleshoot a recorder, or verify the amount of Hard Drive storage installed. This function is native to the Windows operating system. For more information about Disk Management, consult a Windows 7 manual. -
Page 69: System Information
System Information The Log Management window provides you the options to overwrite log files or schedule log deletion. Basic Information The Information display allows users to define the site code necessary for connecting to remote software, save comments relative to the recorder, store tech support and contact number information, and see the currently running server software version. -
Page 70: Program Management
For further instruction on this process, visit http://openeye.net and search for “Port Forwarding.” Once DDNS and port forwarding have been configured, the recorder will be accessible from any remote site by entering the HOSTNAME into the address bar of Internet Explorer or the IP Address field in remote software. -
Page 71: Log Files
Log Files Use the Log File tab to view logs for system, event, alarm, and drive check statuses by date. You can also export logs, and manage how the log files are stored. Select log type System • Event • Alarm •... -
Page 72: Set Up Log Management Options
Set Up Log Management Options In the Display screen, click Setup. Click System Information, and then click the Log Files tab. Click Log Magement. Select Log File Overwrite Option to enable. Select Overwrite or Do Not Overwrite. If Overwrite is selected: Enter a maximum Log File Size. -
Page 73: Instant Recording
INSTANT RECORDING The Instant Recording feature allows users to manually initiate recording on a specific camera, overriding the current schedule. When Instant Recording is activated the recorder flags the clip as an event so Instant Recording instances can be found using the Index Search Instant Recording can be used, for example, when a suspicious object or person is detected and you want to flag that section of video for easy retrieval at a later date. -
Page 74: Search
SEARCH SEARCH OVERVIEW The recorder has several options that allow the user to easily find recorded video. From Motion/Sensor indexing to calendar views highlighting days with recorded video; the recorder is equipped to help you quickly find a specific video or event. This chapter describes how to use the Search features. -
Page 75: Adjust The Brightness Of An Image
480 resolution, two fields are mixed. Because of the timing gap between the two fields, according to the standardized image rules, after image might occur to high speed moving images. The OpenEye recorder allows the user to remove this by clicking Clean Image. -
Page 76: Performing A Basic Search
However when the hour “falls back” there is a duplicated hour that under normal circumstances would be recorded over. The OpenEye recorder actually records both hours and allows the user to select which hour to play if the need arises. -
Page 77: Export Image Or Video Files
EXPORT IMAGE OR VIDEO FILES Your recorder can export single images in multiple formats, and save video clips in an AVI format. JPG and AVI file formats are the most commonly used formats. Virtually every computer offers some support for these file formats. To export image or video files, only one camera can be selected. -
Page 78: Bookmarks
Bookmarks Use bookmarks to mark a video clip during a search. Export bookmarked data using the Clip Backup feature. Locate your desired video using the Search screen. Stop playback at the beginning of the desired clip. Right-click the video and select BookMark Start. Click the play button to continue playback. -
Page 79: Clip Backup
Clip Backup Clip Backup can also be utilized to backup a single camera or multiple channels. The Clip Backup option gives you the ability to choose a backup time frame, choose a specific camera or cameras, add memos, and include the Backup Viewer if needed. In the Search screen, click Save. -
Page 80: Index Search
INDEX SEARCH Using the Index Search can greatly decrease the amount of time spent searching through saved video. The Index Search allows you to perform a search based on criteria such as Sensor, Motion and Instant Record events. Performing an Index Search In the Search screen, click Select Date. -
Page 81: Preview Search
PREVIEW SEARCH Preview Search can be used in a number of circumstances to quickly find an exact moment when an event, such as a theft, occurred. The Preview Search gives a 24 Hour visual overview of a single camera by separating a 24 hour period (1 day) into 24 images, one image for each hour of the day. The search can then be further narrowed down into ten minute increments and one minute increments by selecting one of the images displayed. -
Page 82: Performing A Preview Search
Performing a Preview Search Select a single camera channel. Click Select Date, and then select the day you want to search. Click Preview. 24 images will display. If there is no recorded video during a portion of the day, “No Image”... -
Page 83: Object Search
OBJECT SEARCH Object Search is a powerful search utility that is used to search a region on the video for any motion changes. Results are neatly displayed and can be viewed quickly. Performing an Object Search Select a single camera channel. Click the calendar icon to select a date and time to start your search.. -
Page 84: Motion Search
MOTION SEARCH The Motion Search provides a dynamic display of the levels of motion in recorded video. Adjust the level of motion to only play clips of video at or above that level. To enable motion data to be saved for Motion search, ensure that you select the following settings: On the Live screen, click Setup, and then click Motion Detection. -
Page 85: Search In Live
SEARCH IN LIVE The Search in Live feature allows users to review events immediately while monitoring live video. Pause, rewind, and resume live video within seconds of an alarm event or suspicious activity. Right-click your desired camera channel, and then click Search in Live (or click the scroll wheel on the mouse). -
Page 86: Backing Up Video Data
The recorder backs up video data using a proprietary compression format that can only be read by the OpenEye Backup Viewer software. This ensures the integrity of the data. Throughout the backup process, the recorder will continue recording data without interruption. This is the result of the tremendous multiplexing power of the recorder, which allows it to perform virtually all functions without disrupting the recording process. -
Page 87: General Backup Overview
General Backup Overview The General Backup screen is used for performing bulk backup of video recorded by all cameras for a selected period, or periods, to a specified storage location. Calendar Select Additional Drive/Folder Display all Hard Drives Define Drive Priority Select Remote Network Location Hour / Minutes Recording data displays in hourly (24 vertical columns) and 10-minute (6 horizontal rows) segments. -
Page 88: Clip Backup Overview
Clip Backup Overview The Clip Screen is used for backing up video recorded by individual cameras for a selected period of time to a specified storage location Performing a Clip Backup On the Display screen, click Backup. Click the Clip tab. Set the Start Time and End Time under Time Setup. -
Page 89: Scheduled Backup Overview
Note The default ID is DVR Admin, and the default Password is dvr4321. Click OK. Close the DVR Utility window, and then double-click OpenEye Server to restart your Server software. Specifying Scheduled Backup Drives In order to use the Scheduled Backup feature one or more storage drives or partitions connected to the recorder must be specified as a backup drive. -
Page 90: Performing A Scheduled Backup
Performing a Scheduled Backup On the Live screen, click Backup. Click the Schedule tab. Select the blocks of time to back up using the Hour/Minute Grid. Blocks of time with recorded video are highlighted in green. Blocks of time selected for backup are highlighted in red. Set the Backup Time to perform the backup. -
Page 91: Lan / Isdn / Pstn Connections
Since connecting the recorder to a network can be extremely complex depending on the network, this OpenEye recorder manual will cover only the basics. We recommend consulting the Vendor or IT Administrator before attempting to create or connect to a LAN. -
Page 92: Active Directory Integration
ACTIVE DIRECTORY INTEGRATION FEATURES These instructions are for Active Directory Integration with Server Software version 3.6.36 and above. • The recorder does not need to be joined to the domain. The recorder will query the Active Directory server for accounts and authorization levels. •... - Page 93 Go to the Active Directory Users and Computers application. You should now see an OU called DVR with an OU inside of it named the same as the Site Code above (example 100-000). You can now add users within Active Directory to the groups the recorder has created. When a user belongs to a group he or she will have access (or be denied access in the case of Audio or Camera channels) to that permission on any recorders with that site code.
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Page 94: Web Viewer
WEB VIEWER WEB VIEWER OVERVIEW The recorder allows you to access video using Microsoft® Internet Explorer® 7+. Highlights: • View Live Video from most computers • Username and Password protected • Easy to use graphical interface Basics: 75 users can access the Web Viewer simultaneously (if network bandwidth allows). The Web Viewer is an easy, secure way to view live video from virtually any computer with an internet connection using Microsoft Internet Explorer. -
Page 95: Configuring The Recorder For Remote Connection
Configuring the Recorder for Remote Connection On the Display screen, click Setup. Click Network Setup. Select Enable Web Viewer. Note If you are using a Firewall, it may be necessary to adjust the port settings on both the recorder and the Firewall. Contact your Network Administrator for more information. Click Apply. -
Page 96: Included Software Setup
OpenEye MDVR software, available for iPhone, iPad, and Android devices, allows you to access your OpenEye recorder from almost anywhere on your mobile device. MDVR gives you the ability to view live video from your cameras using a simple interface. -
Page 97: Configuring The Client Pc
Emergency Agent window, refer to the Emergency Agent Window section. Open the Emergency Agent window on the Client PC—Start > All Programs > OpenEye > Emergency Agent > Emergency Agent. Right-click in the DVR list and select New. -
Page 98: Emergency Agent Window
Emergency Agent Window Video Display Thumbnails DVR List Event Level Event Type Event List Edit Memo Save Memo Memo Text Box Level Buttons Filter Event List Select a recorder from the DVR List in the Filter Options section. Select the Date to include. Select the type of Events to include. -
Page 99: Search Alarm Window
Search Alarm Window Video Display Play Controls Go to Next Event Alarm Event Go to Previous Event Information Export Quality It may be necessary to reduce the overall size of an AVI file; for example, to email to someone. AVI file sizes can be reduced by reducing the image quality. -
Page 100: Remote Software Overview
TCP/IP protocol thorough connection types such as DSL, Cable Mode, T1, ISDN, LAN, and more. The OpenEye Remote software allows you to view live video, search through archived video, export images and video clips and have virtually full Setup control. OpenEye Remote Software is Microsoft®... -
Page 101: Remote Software Setup
Remote Software Setup Installing Remote Software On the client workstation, insert the OpenEye Software CD into the CD-ROM. The CD should play automatically. When prompted, select the Install Remote Software option. Follow the installation instructions carefully. When the software finishes installing, close any open installation windows. -
Page 102: Configuring The Recorder
Time Out Value Specifies a value (in seconds) to wait for a signal from the OpenEye Remote Client. If a signal is not received by that time, the connection is dropped. Center Port Used to transfer the connection data. -
Page 103: Digital Verifier Overview
When the Setup Complete window appears click Finish. Installation is complete. Using the Digital Verifier Open the Digital Verification program by selecting Start > Programs > OpenEye > Digital Verifier > Digital Signature Verifier. Click the Browse button to load the JPG image. -
Page 104: Backup Viewer Overview
When the InstallShield Wizard Complete window appears, click Finish. Setup is now complete. Loading Video from DVD or Hard Drive Open the Backup Viewer program: Start > Programs > OpenEye > Backup Viewer > Backup Viewer. Click Open. The Total Backup Search window will open. - Page 105 Connecting to a Recorder Refer to the Setup section of the RADIUS Manual for information on using the RADIUS Software. The RADIUS Manual can be found on the OpenEye Software CD or at http://www.openeye.net. 32540AB...
- Page 106 All rights reserved. No part of this publication may be reproduced by any means without written permission from OpenEye. The information in this publication is believed to be accurate in all respects. However, OpenEye cannot assume responsibility for any consequences resulting from the use thereof. The information contained herein is subject to change without notice.