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Troubleshooting
Related Manuals for Sola Hevi Duty S4K6U10000
Summary of Contents for Sola Hevi Duty S4K6U10000
- Page 1 S4K6U10000 ANUAL On-Line UPS 120/208V 120/240V...
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Page 3: Table Of Contents
TaBLE OF CONTENTS ............mportant afety nStructionS ............. . . loSSary of ymbolS ... - Page 4 8.1 S4K6U10000 Configuration Program Features..........8.2 What You Will Need................
- Page 5 11.0 c ..............ommunicationS 11.1.1 Communications Interface Port..............11.1.1 DB-9 Interface Port.
- Page 6 FIGURES Figure 1 10 kVA Dual Inverter S4K6U10000 (front and rear views)......Figure 2 Internal battery pack and connector........... . .
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Page 7: I Mportant S Afety I Nstructions
T his UPS is designed for use on a properly grounded (earthed), 100/200, 110/220, 115/230, 120/208, 120/240 or 127/220 VAC, 50 Hz or 60 Hz supply. The factory default setting is 120/208 VAC, 60 Hz. Installation instructions and warning notices are located in this manual. This UpS is only for use with a four-wire input (L1, L2, N, G). This UpS MaY NOT be used with a three-wire, single-phase utility source (L1, N, G). ELECTROMaGNETIC COMpaTIBILITY—The S4K6U10000 Series complies with the limits for a CLASS A DIGITAL DEVICE, PURSUANT TO Part 15 of FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference and (2) this device must accept any interference received, including interference that may cause undesired operation. Operating this device in a residential area is likely to cause harmful interference that users must correct at their own expense. O perate the UPS in an indoor environment only in an ambient temperature range of 32°F to +104°F (0°C to +40°C). Install it in a clean environment, free from conductive contaminants, moisture, flammable liquids, gases... - Page 8 important Safety instructions W hen replacing batteries, replace with the same Sola/Hevi-Duty authorized replacement battery kits. When replacing power module, replace with the same Sola/Hevi-Duty authorized replacement power module kit. CaUTION Do not dispose of battery or batteries in a fire. The battery may explode. Do not open or mutilate the battery or batteries. Released electrolyte is harmful to skin and eyes. It is toxic. CaUTION A battery can present a risk of electrical shock and high short circuit current. The following precautions should be observed when working on batteries: • Remove watches, rings and other metal objects. • Use tools with insulated handles. • Wear rubber gloves and boots. • Do not lay tools or metal parts on top of batteries. • Disconnect charging source prior to connecting or disconnecting battery terminals. • D etermine if the battery is inadvertently grounded. If inadvertently grounded, remove source of ground. Contact with any part of a grounded battery can result in electrical shock. The likelihood of such shock will be reduced if such grounds are removed during installation and maintenance (applicable to a UPS and a remote battery supply not having a grounded supply circuit).
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Page 9: G Lossary Of S Ymbols
Glossary of Symbols loSSary of ymbolS Risk of Electrical Shock Indicates Caution Followed By Important Instructions aC Input aC Output Requests The User To Consult The Manual Indicates The Unit Contains a valve-Regulated Lead acid Battery Recycle DC voltage Equipment Grounding Conductor Bonded To Ground aC voltage ON/alarm Silence/Battery Test... -
Page 10: I Ntroduction And S Ystem Description
System Description ntroduction and yStem deScription C ongratulations on your choice of the Sola/Hevi-Duty S4K6U10000 Uninterruptible Power Supply (UPS). It provides conditioned power to microcomputers and other sensitive electronic equipment. U pon generation, AC power is clean and stable. However, during transmission and distribution it is subject to voltage sags, spikes or complete power failure that may interrupt computer operations, cause data loss or even damage equipment. The S4K6U10000 protects equipment from these disturbances. T he S4K6U10000 is a compact, on-line UPS. An on-line UPS continuously conditions and regulates its output voltage whether utility power is present or not. It supplies connected equipment with clean sinewave power. Sensitive electronic equipment operates best from sinewave power. F or ease of use, the S4K6U10000 features a light-emitting diode (LED) display to indicate both load percentage and battery capacity. It also provides self-diagnostic tests, a combination ON/Alarm Silence/Battery Test button, a Standby button, user configurable program and two levels of alarms when the unit is operating on battery. T he S4K6U10000 has an interface port for communication between the UPS and a network server or other computer systems. This port provides detailed operating information including voltages, currents and alarm status to the host system when used in conjunction with MultiLink™ software. MultiLink software can also control UPS operation remotely. -
Page 11: S Ystem D Escription
DC to DC Converter Battery Battery Charger Transient voltage Surge Suppression (TvSS) and EMI/RFI Filters These UPS components provide surge protection and filter both electromagnetic interference (EMI) and radio frequency interference (RFI). They minimize any surges or interference present in the utility line and keep the sensitive equipment protected. 3.2 Rectifier/Power Factor Correction (PFC) Circuit In normal operation, the rectifier/power factor correction (PFC) circuit converts utility AC power to regulated DC power for use by the inverter while ensuring that the wave shape of the input current used by the UPS is near ideal. Extracting this sinewave input current achieves two objectives: • The utility power is used as efficiently as possible by the UPS. • The amount of distortion reflected on the utility is reduced. T his results in cleaner power being available to other devices in the building not being protected by the S4K6U10000. Inverter I n normal operation, the inverter utilizes the DC output of the power factor correction circuit and inverts it into precise, regulated sinewave AC power. Upon a utility power failure, the inverter receives energy from the battery through the DC to DC converter. In both modes of operation, the UPS inverter is on-line and continuously generating clean, precise, regulated AC output power. Battery Charger The battery charger utilizes energy from the utility power and precisely regulates it to continuously float charge the batteries. The batteries are being charged whenever the S4K6U10000 is plugged in, even when the UPS is not turned on. -
Page 12: Dc To Dc Converter
System Description DC to DC Converter The DC to DC converter utilizes energy from the battery system and raises the DC voltage to the optimum operating voltage for the inverter. This allows the inverter to operate continuously at its optimum efficiency and voltage, thus increasing reliability. Battery The S4K6U10000 utilizes valve-regulated, non-spillable, flame retardant, lead acid batteries. To maintain battery design life, operate the UPS in an ambient temperature of 68°F to 77°F (20°C to 25°C). Optional external battery cabinets are available to extend battery run times. Dynamic Bypass The S4K6U10000 provides an alternate path for utility power to the connected load in the unlikely event of a UPS malfunction. Should the UPS have an overload, over temperature or UPS failure condition, the UPS automatically transfers the connected load to bypass. Bypass operation is indicated by an audible alarm and illuminated amber Bypass indicator (other indicators may be illuminated to indicate the diagnosed problem). T he user may manually transfer the connected load from the inverter to bypass by pressing the Standby button once. NOTE The bypass power path does NOT protect the connected equipment from disturbances on the utility supply. -
Page 13: M Ajor C Omponents
Major Components ajor omponentS The S4K6U10000 is composed of three major assemblies to provide easier handling, installation and versatility. Main Frame and Electronics T his 6U cabinet arrives without internal batteries to lighten the UPS for easier installation. Once the cabinet has been placed in its final floor or rack position, the internal batteries may be installed. The UPS is shipped with standard hardwire terminal blocks for input and output connections. Figure 1 10 kVA Dual Inverter S4K6U10000 (front and rear views) Status Indicators FRONT VIEW ® REAR VIEW Intellislot and Controls Port DB-9 Front Bezel Communications Ports, 2... -
Page 14: Input/Output Terminal Blocks And Optional Output Distribution
Major Components Input/Output Terminal Blocks and Optional Output Distribution T he UPS is shipped with hardwire terminal blocks. For maximum flexibility, additional distribution options are available that provide the benefit of output receptacle convenience. Figure 3 Hardwire terminal blocks INPUT OUTPUT Figure 4 Optional output distribution modules S4KPAD-101 Power Distribution Option Power Distribution Option with Internal Connector with Internal Connector S4KPAD-102 Power Distribution Option... -
Page 15: W Hat ' S I Ncluded
Ferrite MultiLink MultiLink Beads (2) Software CD Serial Cable 10 ft (3m) S4K Configuration program Disk Mounting hardware * Front Bezel and Battery Cover Grille are assembled on S4K6U10000 UPS. You must remove these items in order to install S4K288INTBAT. -
Page 16: I Nstallation And C Onfiguration
NOTE UPS operation in sustained temperatures above 77°F (25°C) reduces battery life. Install the Main Cabinet T he S4K6U10000 may be installed either as a tower unit or in a rack, depending on available space and use considerations. Determine the type of installation and follow the appropriate instructions in either 6.1.1- Tower UpS Installation or 6.1.2- Installing the adjustable Rack-Mount Kit—Sold Separately. 6.1.1 Tower UpS Installation When using the S4K6U10000 in a tower configuration, use the included support base (shown below, left) to stabilize the UPS. If any external battery cabinets are added, they will include spacers to accommodate the additional cabinets (shown in Section 6.2). -
Page 17: Installing The Adjustable Rack-Mount Kit-Sold Separately
installation and Configuration 6.1.2 Installing the adjustable Rack-Mount Kit—Sold Separately T his kit contains parts needed to mount several different models of UPS and external battery cabinets into EIA310-D standard four-post racks that are 18-32” deep (457-813mm). The weight limit per pair of adjustable rack-mounting brackets is 270 pounds (123 kg). Sola/Hevi-Duty rack-mount bracket kit, part # SRS1832, includes: Item Quantity Rear bracket members Front bracket members Inner bracket members M4 x 8mm machine screws M4 locking hex nuts M5 x 16 mm machine screws Grease packet. Tools needed for installation are: • one Phillips screwdriver • one 7mm wrench T he adjustable rack-mounting brackets feature retaining latches to prevent users from inadvertently sliding the UPS or battery cabinet out of the rack. Return To install the rack mount brackets: Flanges 1. U npack two (2) rack-mounting bracket assemblies and mounting Retaining hardware from this kit. Bracket assemblies are interchangeable Latches between left-hand or right-hand. Remove inner member of each bracket assembly as shown in at right by extending it to its outermost position, depressing the retaining latch and then pulling the inner member out of the bracket assembly. - Page 18 installation and Configuration 4. G et eight (8) M4 screws and eight (8) M4 nuts from the hardware M4 Nuts pack in this kit. Each nut has a locking, nylon insert that begins gripping the screw when it is halfway tight. Make sure to tighten Screws the nut and screw completely to ensure locking action. Fasten the rear member and the front member together using (4) screws and (4) nuts per bracket assembly as shown in at right. For maxi- mum support, insert fasteners for each bracket assembly as far apart as possible, depending on rack depth, while still joining both members (see figures at right). Check alignment of bracket 18” Rack assemblies and TIGHTEN ALL SCREWS FROM Steps 2 and 3. Depth M4 Nuts 5. P repare the UPS or battery cabinet (the “equipment”) for rack mounting by following instructions in the equipment’s user M4 Nuts manual. The equipment may require additional parts to be added or parts to be removed for rack mounting. After it is prepared, Screws lay the equipment in rack-mounting position. Fasten the inner members from Step 1 to the equipment on both sides as shown at right with eight (8) M4 screws provided in the kit. Make sure retaining latch is near the rear of the equipment as shown (see figure at right).
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Page 19: External Battery Cabinet Installation
installation and Configuration External Battery Cabinet Installation O ptional Sola/Hevi-Duty external battery cabinets maybe connected to the UPS to provide additional battery runtime. External battery cabinets are designed to be placed on one side of the UPS or stacked beneath the UPS. The external battery cabinet frame and battery kits are shipped separately. This 4U cabinet arrives without internal batteries to lighten the cabinet for easier installation. Once the cabinet has been placed in its final floor or rack position, the internal batteries may be installed. CaUTION The external battery cabinet(s) are heavy (see 14.0 - Specifications). External battery cabinets can be used in rack-mount or tower configuration. Take proper precautions when lifting them. CaUTION Verify that the battery cabinet circuit breaker is in the OFF position. Do not energize the battery cabinet at this time. When installation is complete, you will be instructed to turn on the circuit breaker. W hen the external battery cabinet is received, it should be inspected for freight damage. Report damage to the carrier and your local distributor or Sola/Hevi-Duty representative. T o install an external battery cabinet: 1. F or slide rail installations, first remove the top bezel. Optional rack-mount handles are shipped with the external battery cabinet and maybe installed now. (Securing hardware and slide rails are sold separately. Please contact your local distributor or Sola/Hevi-Duty representative for these additional options and any assistance needed.) 2. Fasten the slides into position with the screws according to the instructions included with the slide rails. 3. U se the enclosed support bases for the tower option to prevent the assembly from tipping over. One additional set of support base extensions ships with each external battery cabinet. 4. Install the two battery packs and secure with the two brackets supplied. 5. Connect the two slotted battery cables. 6. Attach the battery cover plate and the two front bezels. 7. C onnect the supplied external battery cabinet cables to either set of connectors on the rear of the external battery cabinet, then to the rear of the UPS. -
Page 20: Connect Input/Output Power
installation and Configuration Connect Input/Output power T he UPS has hardwire terminal blocks for input and output electrical connections. Optional output distribution modules permit connecting additional loads to the UPS. These optional plug-and-play distribution modules offer different types and numbers of connection plugs. WaRNING The UPS must be completely powered down before beginning to make these electrical connections. 6.3.1 Distribution Module Electrical Connections E lectrical connections are made through a removable conduit box that attaches to the rear of the UPS. The installer must provide a 60A branch circuit breaker. The input circuit breaker and the output circuit breaker on the rear fixed-panel of the UPS disconnect all power between the main cabinet and the distribution box. The manual bypass switch passes utility power directly to the bypass switch from the input terminal block. The input circuit breaker does not disconnect power from the manual bypass switch. Figure 6 60A branch circuit breaker connection diagram Input Output Circuit Circuit Breaker Breaker Output 60A Maintenance Terminal Bypass Breaker Block... -
Page 21: Input & Output Terminal Block Connections
installation and Configuration 6.3.2 Input & Output Terminal Block Connections C onduit entry holes are provided on the rear and side of the box. Input and output wiring should not share the same conduit. Table 1 Electrical requirements Recommended (Max.) Recommended Wire Maximum Wire Terminal Input Current External Overcurrent (including groundwire) accepted by Tightening Rating protection (75°C copper wire) Terminal Block Torque 6 AWG 4 AWG... -
Page 22: Add An Output Power Distribution Module-Optional
Configuration 6.3.3 add an Output power Distribution Module—Optional To add an optional output distribution module to the S4K6U10000: 1 . R emove the four screws securing the blank output distribution cover plate to the rear of the UPS. The cover is at top left corner in the tower configuration and at the bottom left in the rack configuration. 2. Set the screws a side to attach output distribution module to UPS. 3. Snap together the electrical connectors on the UPS and on the output distribution. 4. Use the screws removed in Step 2 to attach the output distribution to the rear of the UPS. Screw holes Output Distribution to attach to UPS Cover Plate Hardwire Terminal Block Cover Screw holes Electrical Connector to attach to UPS... -
Page 23: Install The Internal Battery Pack
Configuration Install the Internal Battery packs T o facilitate shipping and installation, the S4K6U10000 ships without the internal battery packs installed. Once the UPS is installed in place, the internal battery packs must be installed. Controls and Indicators (horizontal overlay) S4K Industrial UPS AC INPUT BATTERY UPS ON BYPASS S4K Industrial UPS AC INPUT BATTERY UPS ON BYPASS UPStation GXT Battery Compartment Battery Battery Bracket... -
Page 24: I Nitial S Tartup And E Lectrical C Hecks
initial Startup and electrical Checks nitial tartup and lectrical heckS Initial Startup and the Configuration Program—The UPS ships with a default 120 VAC L-N setting. This is also the most robust setting in that it can operate with either input phase angle (120 or 180 degrees). Perform initial system checks first. If the UPS configuration needs to be modified for your application, then go to the next section to review use of the configuration program. Some configuration changes require that the UPS be in the OFF mode while powered from the utility. Therefore, the installer must confirm that the UPS input has been properly wired. After re-configuring your UPS, the UPS may be put into service with the intended loads. hardwire Input Connections WaRNING Miswiring power to the input terminal block (L1-L2-N-G) or connecting to single-phase voltages (L-N-G only) may damage the UPS. 1 . Verify that the input and output circuit breakers are off. (To locate the circuit breakers, see Figure 1.) 2. During initial system checks, disconnect all loads (open load disconnects). 3. Inspect all wiring, cables and connection. 4. I f external battery cabinets are used, verify that the battery interconnect cables are fully inserted into the sockets. 5 . Turn on the battery cabinet circuit breaker. 6. P lace the manual bypass breaker in the BYPASS position. The slide bracket may need to be moved out of the way to move the breaker. 7. T urn on the branch circuit disconnect to apply voltage to the input terminal block (see 6.3.1- Distribution Module Electrical Connections). -
Page 25: Output Receptacle Distribution Options
initial Startup and electrical Checks Figure 7 Hardwire terminal connections INPUT OUTPUT Output Receptacle Distribution Options WaRNING A qualified electrician should install the optional output distribution. 1 . Verify that the input feeder circuit breaker is off. 2. Verify that the input and output circuit breakers are off. 3. Verify the UPS is completely OFF. 4. Remove the four screws holding the blank access plate from the rear of the UPS. 5. C onnect the four-position Anderson connector of the PAD distribution into the mating connector inside the UPS. 6 . Using the same four screws, attach the PAD distribution option to the rear of the UPS. 7. Verify all distribution circuit breakers are in the ON position. 8. Follow the initial startup procedures listed in 7.0 - Initial Startup and Electrical Checks. -
Page 26: C Onfiguration P Rogram
For most users operating with 120 VAC L-N, the factory default settings will be adequate. This manual illustrates the features available for modification, as well as the factory default setting. The factory default L-N setting is 120 VAC. When first powered by the AC input, the UPS will auto sense the utility phase angle between L1 and L2, setting the UPS to operate as either a 120/208 VAC system (120 degrees, leading or lagging) or a 120/240 VAC system (180 de- grees). If your application requires that the L1-N, L2-N voltages be set at 100, 110,115 or 127 VAC, the corresponding phase angle between L1 and L2 is restricted. The VAC settings of 100, 110 and 115 may work only with a phase angle of 180 degrees. A VAC setting of 127 VAC will work only with a phase angle of 120 degrees (leading or lagging). To confirm the phase angle of the utility input, measure the L1-N, L2-N and L1 L2 VAC of the utility input that is intended for the UPS. If the measured L1-L2 voltage is equal to the average L-N voltage times 2.0, then the phase angle is 180 degrees and the L-N VAC maybe set at 100, 110, 115 or 120 VAC. The nominal L1-L2 voltages for these four settings will be 200, 220, 230 or 240 VAC, respectively. If the measured L1-L2 voltage is equal to the average L-N voltage times 1.73, then the phase angle is 120 degrees and the L-N VAC maybe set at either 120 or 127 VAC. The nominal L1-L2 voltages for these two settings will be 208 or 220 VAC, respectively. Selecting a L-N nominal voltage that is not compatible with the L1-L2 phase angle detected by the UPS when AC input is applied will result in a fault alarm and the UPS will not operate from utility power. S4K6U10000 Configuration Program Features T he configuration program enables the user to perform the following functions: 1. Select one of five input/output voltages to match voltages found around the world. 2. Disable Auto-Restart. 3. Disable the Line-Neutral-Reversed/Missing-Ground receptacle wiring alarm. (120 VAC single phase models only) 4. Select frequency converter operation with a fixed output frequency of 50 or 60 Hz. 5. Enable or disable the audible alarm. 6. Set the Low Battery Warning alarm time from 2 to 30 minutes. 7. Enable or disable the Auto-Battery test. 8. Enable or disable the Auto Restart function. 9. Set the Auto-Battery test to 7, 14, 21, or 28 days. 10. S elect the number of external battery cabinets connected to the UPS to adjust the remaining runtime calculations reported by the UPS software products. 11. M odify the shutdown setting of DB-9 pin 6 (for information on pin assignments, see 11.0- Communications) for models manufactured after July 2002. What You Will Need In addition to the S4K6U10000 UPS, you will need the S4K Configuration Program CD and serial cable (beige or tan, three-wire:GND, TX, RX; straight through 2-2,3-3,5-5) included in the UPS accessory box. A computer desktop or laptop—running Windows 95® or later is also... -
Page 27: Controls And Indicators
ON/alarm Silence/Battery Test Button This button controls output power to connected load(s) and has three functions: • ON • Alarm Silence • Manual Battery Test ON - Pressing this button will startup the UPS in order to provide conditioned and protected power. alarm Silence - To silence alarms, press this button for at least one Second. After the alarm is silenced, the S4K6U10000 will reactivate the alarm system to alert of additional problems. NOTE The LOW BATTERY and BYPASS reminder alarms CANNOT be silenced. Manual Battery Test - To initiate a manual battery test, press the ON/Alarm Silence/Battery Test button for at least one second while operating from utility power with no alarm conditions present. • I f only three of the five Battery indicators illuminate, allow the UPS to recharge the batteries for 24 hours. • After 24 hours, retest the batteries. • A fter the batteries have been retested, if only three of the five Battery indicators illuminate, contact your local distributor, Sola/Hevi-Duty representative or Sola/Hevi-Duty Technical Support Group. -
Page 28: L1 & L2 Load Level Indicators (Two Rows Of Indicators: 4 Green, 1 Amber)
L1 & L2 Load Level Indicators (Two Rows of Indicators: 4 Green, 1 amber) The Load Level indicators display the approximate electrical load placed upon both output legs of the UPS at all times. Each indicator represents an approximate 25 percent increase in load. For optimum utilization of the UPS, distribute L-N loads to approximately balance the loads on L1 and L2. The last LED is amber and indicates the load exceeds 100% of the UPS’s capacity. Battery Level Indicators (5 Green) The Battery Level indicators display approximate battery capacity at all times. Each indicator represents an approximate 20 percent increase in battery capacity. The S4K6U10000 is equipped with automatic and remote battery test features. The automatic test occurs every 14 days (this option is user-configurable) if utility has not been interrupted. Should the battery fail this test, the red Fault indicator along with the A and C diagnostic indicators will illuminate and an alarm will sound (refer to 13.0- Troubleshooting). The remote test feature functions with MultiLink 3 software and can remotely initiate the battery test. Fault Indicator (Red) The Fault indicator is illuminated if the UPS has detected a problem. Also, one or more of the Battery Level indicators may be illuminated (refer to 13.0- Troubleshooting section). Bypass Indicator (amber) The Bypass indicator is illuminated when the UPS is operating from bypass power. An alarm will sound indicating... -
Page 29: Modes Of Operation
Modes of Operation 10.0 m odeS of peration 10.1 Normal Mode Operation During normal operation, utility power provides energy to the UPS. The filters, power factor correction circuit and the inverter process this power to provide computer grade power to connected loads. The UPS maintains the batteries in a fully charged state. The four green Load Level indicators display an approximate level of load in 25% increments. If the UPS becomes loaded beyond full rating, the fifth (amber) indicator will illuminate and the UPS will sound an audible alarm. The display template indicates the percentage of AC INPUT BATTERY UPS ON BYPASS load (see example at right) on the UPS output. Normal Mode Operation Batteries at 100% charge L1 Load at 10%, L2 Load at 90% 10.2 Battery Mode Operation Battery mode occurs in event of an extreme input voltage condition or complete utility failure. The battery system supplies... -
Page 30: C Ommunications
Communications 11.0 c ommunicationS 11.1 Communications Interface port The S4K6U10000 UPS has a standard DB-9 serial port female connector located on the rear of the UPS unit. Several signals are provided on this port and are assigned as follows: Table 2 DB-9 pin assignment DB-9 pin assignment Description Low Battery (open collector) UPS TxD (typically RS-232 levels UPS RxD (typically RS-232 levels) Remote Shutdown (5-12VDC, 10-24mA max; battery operation) Common Remote Shutdown (short to pin 5); all modes of operation Low Battery (open emitter) Utility Fail (open emitter) Utility Fail (open collector) pin assignment Collector to Emitter Open... -
Page 31: Pin 4 - Remote Shutdown On Battery
2. P in 4 requires a 5-12 VDC signal to shutdown. This normally comes form the serial port using Sola/Hevi-Duty’s contact closure cable. It cannot be used with just a contact closure unless the relay is used to switch a voltage source. A 5-12 VDC signal for 1.5 seconds or greater is required to signal a shutdown. Signals for less than 1.5 seconds will be ignored. After Pin 4 receives a shutdown signal for 1.5 seconds, the command cannot be canceled. 3. A battery shutdown signal on Pin 4 will NOT cause an immediate Shutdown. A shutdown signal will start a 2-minute shutdown timer. The timer cannot be stopped. After 2 minutes, the UPS will shut down. 4. I f the utility returns during the 2-minute timer countdown, the shutdown timer will continue until the end of 2 minutes and the UPS will turn OFF. The UPS must remain OFF for at least 10 seconds even if AC input power Returns before the UPS turns OFF. This serves to reset and restart the server. Whether the UPS turns back ON when power is restored depends on the auto-restart setting: enabled or disabled. If the auto-restart is disabled, the UPS will not restart after performing the 2-minute shutdown delay. 11.3 UpS Intelligent Communications T he S4K6U10000 is equipped with an Intellislot® port to provide advanced communication and monitoring options. Sola/Hevi-Duty’s MultiLink software continually monitors the UPS and can shut down your computer or server in the event of an extended power failure. MultiLink can also be configured for use without the serial cable when the Intellislot SNMP WEB CARD is installed in the UPS. Additionally, MultiLink can be configured to coordinate shutdown across the network with other computers running MultiLink when you purchase a MultiLink License Kit. For more information about the Intellislot SNMP WEB CARD and MultiLink License Kits, visit our Web site (www.solaheviduty.com) or contact your local distributor or Sola/Hevi-Duty representative. Several option cards are available for use in the Intellislot port of the S4K6U10000. The Intellislot “SNMp WEB CaRD” provides SNMP and Web-based monitoring and control of the UPS across the network. The Intellislot “Multiport4Card” allows you to install MultiLink software on four computers and coordinate shutdown in the event of a power failure. -
Page 32: Remote Emergency Power Off
Communications 11.4 Remote Emergency power Off T he UPS is equipped with a Remote Emergency Power Off (REPO) connector. The user must supply a means of interfacing with the REPO circuit to allow disconnecting the UPS input feeder breaker to remove all sources of power to the UPS and connected equipment to comply with national and local wiring codes and regulations. Figure 9 REPO switch connections REPO Connection REPO REPO connections REPO connections as shipped for normally open for normally closed switch system switch system (fail-safe) 1 2 3 4 1 2 3 4 1 2 3 4 Key to REPO switch connections... -
Page 33: M Aintenance
Maintenance 12.0 m aintenance T he S4K6U10000 requires very little maintenance. The batteries are valve-regulated, non-spillable, flame retardant, lead acid and should be kept charged to obtain their design life. The UPS continuously charges the batteries when connected to the utility supply. When storing the UPS for any length of time, it is essential to plug the UPS in for at least 24 hours every four to six months to ensure full recharge of the batteries. Failure to recharge the batteries periodically will permanently degrade battery capacity. The S4K6U10000 is designed to allow the user to safely replace the internal batteries. Read the safety cautions before proceeding. Contact your local distributor or Sola/Hevi-Duty representative to obtain the appropriate replacement battery kit part number and pricing. 12.1 Battery Replacement CaUTION A battery can present a risk of electrical shock and high short circuit current. The following precautions should be observed before replacing the batteries: • Remove rings, watches and other metal objects. • Use a Phillips (crosshead) screwdriver with insulated grips. • Do not lay tools or other metal objects on top of the batteries. • I f the battery replacement kit is damaged in any way or shows signs of leakage, contact your local distributor or Sola/Hevi-Duty representative immediately. • Do not dispose of batteries in a fire. The batteries may explode. 12.1.1 Internal Battery Replacement procedures S4K Industrial UPS AC INPUT BATTERY UPS ON BYPASS Both battery packs should be replaced at the same time. -
Page 34: Ups Replacement
Maintenance 12.2 UpS power Module Replacement CaUTION The UPS must be switched to manual bypass before personnel begin to replace the power module. NOTE During the procedure, the connected load will not be protected from power disturbances, such as spikes, sags and failure. T o remove the UPS power module without shutting off power to the connected load: 1. P lace the UPS on internal bypass. This may be done by any of the three following methods: a. Press the Off button on the front panel one time. b. S lide the bracket away from the manual bypass breaker on the rear of the UPS—this requires loosening the captive screw and sliding the bracket away from the manual bypass breaker. c. Remove the front grille covering the power module. 2. M ove the manual bypass breaker on the rear of the UPS to the bypass position—this requires loosening the captive screw and sliding the bracket away from the manual bypass switch (see Figure 10). -
Page 35: Troubleshooting
Troubleshooting 13.0 t roubleShootinG T he information below indicates various symptoms a user may encounter in the event the S4K6U10000 develops a problem. Use this information to determine whether external factors caused the problem and how to remedy the situation. 1. The Fault indicator will illuminate, indicating the UPS has detected a problem. 2. An alarm will sound, alerting that the UPS requires attention. 3. O ne or more additional Load Level/Battery Level indicators will be illuminated to provide a diagnostic aid to the operator, as described below: Fault indicator Battery indicators Load Level indicators Bypass AC Input indicator indicator AC INPUT BATTERY UPS ON BYPASS Battery indicator UPS ON indicator Table 3 Fault Indicators... -
Page 36: Table 4
Troubleshooting U nder fault conditions, the Fault indicators will be illuminated indefinitely while the battery charger is operational, or for a maximum of 5 minutes while the battery charger is not operational. If a problem persists, consult your local distributor, Sola/Hevi-Duty representative or contact the Sola/Hevi-Duty Technical Support Group. Please have the UPS model number and serial number available at the time of your inquiry. All audible alarms can be silenced, with the exception of Low Battery, Bypass Reminder and Missing Batteries at Startup alarms. Once silenced, the alarm will not sound again until a new alarm condition is present. Table 4 alarm Conditions Condition alarm Battery Mode (utility failure) One short beep every 10 seconds; more than 2 minutes of run time remaining Low Battery Two short beeps every 5 seconds; less than 2 minutes of run time remaining A one-second beep every 2 minutes On Bypass Reminder On Internal Bypass (to notify user to rotate A one-second beep every 2 seconds manual maintenance switch to Bypass position) Output Overload (bypass) One short beep every half second Overtemperature (bypass) A one-second, or two-second, beep every 4 seconds DC Bus Overvoltage (bypass) A one-second, or two-second, beep every 4 seconds Control Power Supply Failure (bypass) A one-second, or two-second, beep every 4 seconds PFC Failure (bypass) A one-second, or two-second, beep every 4 seconds A one-second, or two-second, beep every 4 seconds Inverter Failure Inverter-to-Inverter Communications Failure A one-half second beep every 1 second A two-second beep every 1 minute Battery Test Failure... -
Page 37: Table 5
Troubleshooting Table 5 Troubleshooting Guide problem Cause Solution Ensure the UPS is OFF. Disconnect all loads and ensure nothing UPS fails to start when the ON UPS is short-circuited is lodged in output receptacles. Ensure the loads are not defective button is pressed. or overloaded. or shorted internally. UPS requires service. Contact your local dealer, Sola/Hevi-Duty UPS not plugged in. Representative or Sola/Hevi-Duty Technical Support Services. UPS input protection fuse has UPS is operating in Battery Mode. Save data and close blown/opened. applications. Replace UPS input fuse, then restart UPS. Battery indicator is illuminated. UPS is operating in Battery Mode. Save data and close Utility voltage out of UPS applications. Ensure utility supply voltage is within acceptable input range. limits for UPS. Keep UPS plugged in continuously at least 24 hours to Batteries are not fully charged. recharge batteries. UPS is overloaded. Check load level display and reduce the load on the UPS. UPS has reduced battery time. Replace batteries. Contact your local distributor, Sola/Hevi-Duty Batteries may not be able to representative or the Sola/Hevi-Duty Technical Support Group for hold a full charge due to age. -
Page 38: Table 5
Troubleshooting Table 5 Troubleshooting Guide (continued) problem Cause Solution UPS is OFF due to previous REPO (REPO is no longer UPS output is OFF from a Fault indicator and diagnostic activated). Once utility power is restored, press the OFF button previous REPO command. indicators B and D twice within four seconds (to clear the alarm), then press the ON REPO is no longer activated. are illuminated. button to start UPS (Auto-restart is NOT possible). Your UPS has received a signal or command from the attached UPS shutdown due to a computer. If this was inadvertent, ensure the communication Fault indicator and diagnostic indicators C and E command from the cable used is correct for your system. For assistance, contact your local dealer, Sola/Hevi-Dutyrepresentative or Sola/Hevi-Duty are illuminated. communications port(s). Technical Support Services. -
Page 39: Battery Run Times
Troubleshooting U sing the configuration program, the user may specify the number of S4K288BAT external battery cabinets attached to the UPS. The factory default is programmed for internal batteries only. Table 6 shows estimated run times at different loads. Table 6 Battery Run Times 10000va Run Time In Battery/External Cabinets Load% Minutes Internal Battery 100% Internal Battery+ 1 External Battery Cabinet 100% Internal Battery+ 2 External BatteryCabinets 100% Internal Battery+ 3 External BatteryCabinets 100% Internal Battery+ 4 External BatteryCabinets 100%... - Page 40 Troubleshooting 13.1 auto-Learning Battery Run Times As batteries age, the estimated run times may become less accurate. The S4K6U10000 is programmed to “learn” from a full battery discharge and modify the estimated run time for the measured battery capacity. This can improve accuracy and compensate for aging batteries or batteries that operate at different ambient temperatures. The UPS will update the anticipated run time calculation only under certain conditions. • The UPS must have a steady load that is greater than 20%. • The UPS must be at 100% charge at the start of a battery discharge. • The battery discharge must continue uninterrupted until the batteries reach their end-of-discharge voltage. If all conditions are not met, the run time calculation will not be modified. If the configuration program is used to change the number of battery cabinets, then the values in the battery table on the right will be restored. This will override any value that is automatically learned.
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Page 41: S Pecifications
Specifications 14.0 S pecificationS Table 7 UPS Specifications Model Number S4K6U10000 8000W/8660VA at 127/220 (120 or 240 degrees only) 8000W/8660VA at 120/208 (120 or 240 degrees) 8000W/10000VA at 120/240 (180 degrees) Model Rating 8000W/10000VA at 115/230 (180 degrees only) 7200W/9000VA at 110/220 (180 degrees only) 6400W/8000VA at 100/200 (180 degrees only) DIMENSIONS in (mm) Unit W x D x H in. (mm) 10.5 x 29 x 16.93 (267 x 737 x 430) Shipping W x D x H in. (mm) 16.5 x 34.3 x 22.8 (420 x 870 x 580) WEIGhT lbs (kg) 109 (49.3) Unit Shipping 118 (53.6) INpUT aC paRaMETERS Nominal Operating Frequency 50 or 60 Hz (Factory Default = 60) Factory Default VAC 120/208 VAC at 120 degrees L1-L2 Factory Default Input Phase Angle 120 degrees... -
Page 42: Table
Specifications Table 7 UPS Specifications (continued) Model Number S4K6U10000 ENvIRONMENTaL +32°F to +104°F (0°C to +40°C) Operating Temp +5°F to +122°F (-15°C to +50°C) Storage Temp 0% to 95%, non-condensing Relative Humidity Up to 10,000 ft. (3000m) at 104°F (40°C) without derating Operating Elevation 50,000 ft. (15,000 m) maximum Storage Elevation Audible Noise <55 dBA, at 1 meter aGENCY Safety UL 1778, c-UL Listed (Suitable for computer room applications) FCC Part 15, Subpart B, Class A RFI/EMI IEEE/ANSI C62.41 Category A & B Surge Immunity ISTA Procedure 1A Transportation Table 8 Battery Specifications Model Number S4K288INTBaT (2 Required) -
Page 43: Table 9
Specifications Table 9 Optional output distribution specifications Model Number S4KpaD-101 DIMENSIONS in (mm) Shipping W x D x H in. (mm) 7.87 x 8.85 x 10.43 (200 x 225 x 265) WEIGhT lbs (kg) 3.8 (1.7) Unit Shipping 5.1 (2.3) ELECTRICaL SpECIFICaTIONS 40 Amps Amp Rating Input Power Connections Internal Anderson Connectors Output Power Connections L1-L2-G (2) L6-30R on a 300mm cord L1-N-G (4) 5-15/20R, T-type, receptacles with (2) 20A circuit breaker L2-N-G (4) 5-15/20R, T-type, receptacles with (2) 20A circuit breaker Model Number S4KpaD-102 DIMENSIONS in (mm) Shipping W x D x H in. (mm) 7.87 x 8.85 x 10.43 (200 x 225 x 265) WEIGhT lbs (kg) 4.6 (2.1) -
Page 44: Table 10
Specifications Table 10 External battery cabinet specifications Model Number S4K288BaT Used w/ UpS Model S4K6U10000 DIMENSIONS in (mm) Unit (with bezel) W x D x H 7.0 x 27 x 16.93 (178 x 686 x 430) Shipping W x D x H 13.0 x 34.3 x 22.8 (330 x 870 x 580) WEIGhT lbs (kg) 41.6 (18.9) Unit Shipping 50.6 (23) BaTTERY paRaMETERS Valve-regulated, non-spillable, flame retardant, lead acid Type Qty x V x Rating (2) x 12 x 12V x 9.0 AH Battery Mfg / Part # Yuasa / REW 45-12 FR Back-Up Time See Table 6 - Battery run times ENvIRONMENTaL +32°F to +104°F (0°C to +40°C) -
Page 45: P Roduct R Egistration And W Arranty & S Oftware I Nformation
Product Registration and Warranty & Software Information 15.0 p & S roduct eGiStration and arranty oftware nformation product Registration To register your product for updates and information on service and support: • V isit the Technical Support section of our Web site at: http://www.solaheviduty.com/contact/index.htm • Click on the Product Registration link and fill in the form. This will register your product with Sola/Hevi-Duty. Warranty Information Please see enclosed “Terms & Conditions and Sales Policies & Procedures.” Software Information Updates for MultiLink software is available for download in the Products sections of our Web site under UPS (http://www.solaheviduty.com/products/UpS/software/index.htm). Contact us at (800) 377-4384 or via e-mail at tech@sola-hevi-duty.com with any questions. - Page 48 S4K6U10000 ANUAL TEChNICaL SUppORT U.S.A………………………………(800) 377-4384 International………….……………(847) 268-6000 www.solaheviduty.com While every precaution has been taken to ensure accuracy and completeness in this manual, Sola/Hevi-Duty assumes no responsibility, and disclaims all liability for damages resulting from use of this information or for any errors or omissions. © 2 005 Sola/Hevi-Duty. All rights reserved throughout the world. Specifications subject to change without notice. ® S ola/Hevi-Duty name and logo are registered trademarks of EGS Electrical Group, LLC. Intellislot is a registered trademark of Emerson Network Power. Multilink is a trademark of Emerson Network Power. All names referred to are trademarks or registered trademarks of their respective owners. P/N: A272-034 Rev. 0 (January 9, 2007)
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