Bidirectional
communications
problems
Note: This section does not apply to Windows
NT 4.0 users.
Bidirectional communications problems have
two primary causes:
•
You are using the wrong parallel cable.
•
Your computer system is not configured for
bidirectional communications.
Replacing the parallel cable
You must use an IEEE 1284-compliant parallel
cable that supports bidirectional printing.
Verify your printer cable meets these
specifications. To purchase a Lexmark cable,
see "Ordering supplies" on page 61.
Computer configuration problems
If you have the correct parallel cable, and
bidirectional communications problems
persist, you may have a computer
configuration problem.
Contact your computer manufacturer, or see
the documentation that came with your
computer to determine if your computer
supports bidirectional communications.
Error messages
Message: Ink low
What to do:
Your print cartridge is running out of ink. You
need to purchase a new print cartridge.
Message: Out of memory
What to do:
•
Before sending a file to print, close all other
open files in the application you are using.
The printer prints a blank page when too
many files are open in the same application.
•
Free memory by closing other open
applications.
•
Decrease the print quality of your print job.
•
Consider purchasing more memory for
your personal computer.
•
In Windows 3.1 or 3.11, consider
increasing the virtual memory to a larger
value.
Message: Out of paper
What to do:
1
Load paper.
2
Follow the steps for your operating
system:
Windows 95, 98, 3.1, or 3.11
Press the Paper Feed button
Windows NT 4.0
Resend the print job.
Message: Paper jam
What to do:
1
Press the power button
printer off.
2
Pull firmly on the paper to remove it. If
you cannot reach the paper because it is
too far into the printer, raise the front
cover and pull the paper out from the
front of the printer.
3
Close the front cover.
.
to turn the
49
Troubleshooting
Need help?
Do you have a question about the 3200 and is the answer not in the manual?
Questions and answers