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Appendix
Troubleshooting
I get noise, static, or weak signal even when I'm near the
headset base.
•
If you subscribe to high-speed Internet service (DSL - digital
subscriber line) through your telephone line, you must install a
DSL filter between the telephone line cord and the telephone
wall jack. The filter prevents noise and caller ID problems
caused by DSL interference. Contact your DSL service provider
for more information about DSL filters.
•
You may be able to improve the performance of your cordless
headset by installing your new headset base as far as possible
from any existing cordless telephone system.
•
Other electronic products such as HAM radios and other DECT
phones can cause interference with your cordless headset.
Try installing your headset as far away as possible from these
types of electronic devices.
•
Do not install this headset near a microwave oven or on
the same electrical outlet. You may experience decreased
performance while the microwave oven is operating.
•
If your headset is plugged in with a modem or a surge
protector, plug the headset (or modem/surge protector) into
a different location. If this doesn't solve the problem, relocate
your headset or modem farther apart from one another, or use
a different surge protector.
•
Relocate your headset base to a higher location. You may
experience better reception by elevating the headset base.
•
If the other phones in your home are having the same
problem, the problem is in your wiring or telephone service.
Contact your telephone service provider (charges may apply).
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