Warranty - Drive Medical Phoenix S35010 Owner's Manual

9.1 WARRANTY

There is a limited lifetime warranty on your new Phoenix Scooter. The warranty covers the scooter for parts
only during this period. For more detail, please see the Warranty Conditions below.
To apply the warranty should your scooter require attention please contact your service provider.
The warranty on your new Phoenix scooter is as follows:
a) Frame: Limited Lifetime Warranty
b) Electronics: 12 months limited warranty
c) Battery: 6 months
Note: The warranty is not transferable
Any replaced parts will be covered by this warranty for the balance of the warranty period on the scooter.
Parts replaced after the original warranty has expired will by covered by a three months warranty.
Wearable items will not generally be covered under the normal warranty period which includes but not limited to
the seat assembly or cover, tires, shroud, armrests, footplates, and lights.
The above warranty conditions apply to brand new scooters purchased at the full retail price. If you are unsure
whether your scooter is covered, check with the service agent.
Under normal circumstances, no responsibility will be accepted where the scooter has failed as a direct result
of:
a) The scooter part not having been maintained in accordance with the manufacturer's recommendations.
b) Failure to use the manufacturer's specified parts
c) The scooter or part having been damaged due to neglect, accident or improper use
d) The scooter or part having been altered from the manufacturer's specifications or repairs having been
attempted before the service agent is notified
Please note your local service agent's contact details in the box below. In the event of your scooter requiring
attention, contact them and give all relevant details so they can act quickly. The manufacturer reserves the right
to alter without notices any weights, measurements or other technical data shown in this manual. All figures,
measurements and capacities shown in this manual are approximate and do not constitute specifications
Name
Address
Tel
Postcode
1 0 . W A R R A N T Y
Warranty Conditions:
DRIVE authorized Service Agent
27
www.ActiveForever.com
.