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Summary of Contents for Rose electronics UltraConsole Remote 2
- Page 1 ™ UltraConsole Remote 2 KVM MATRIX SWITCH WITH REMOTE ACCESS INSTALLATION AND OPERATIONS MANUAL 10707 Stancliff Road Phone (281) 933-7673 Houston, Texas 77099 www.rose.com...
- Page 3 LIMITED WARRANTY Rose Electronics warrants the UltraConsole™ Remote 2 to be in good working order for one year from the date of purchase from Rose Electronics or an authorized dealer. Should this product fail to be in good working order at any time during this one-year warranty period, Rose Electronics will, at its option, repair or replace the Unit as set forth below.
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Page 5: Table Of Contents
System overview ................................5 UltraConsole Remote 2 Installation (Single unit) ......................6 Connecting the hardware ............................. 6 Configuring the UltraConsole Remote 2 IP Input module ................... 7 KVM Switch Module Menu structure ..........................19 Switch module - Main Menu ............................20 Configure System menu ............................ - Page 6 Figure Page # Figure 1. Typical Single Unit Application ........................5 Figure 2. Configuration Menu............................7 Figure 3. Unit Configuration Menu ..........................7 Figure 4. Network Configuration Menu ........................... 8 Figure 5. Secure Keys Encryption........................... 9 Figure 6. Logon screen ..............................9 Figure 7.
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Page 7: Disclaimer
Rose Electronics UltraConsole Remote 2 is designed to meet your switching needs, whatever your system demands are, one user and one computer or hundreds. All models offer standard features that allow for easy, secure, and complete access to as many as 1,000 devices from a single KVM stations. -
Page 8: Features
Connect to remote devices locally, from any workstation on your network or over the internet using a web browser and the very secure VNC Viewer. Local KVM port for configuring the UltraConsole Remote 2 and direct access to the connected devices Video resolution up to 1600 x 1200 ... -
Page 9: Cable Requirements
The cable requirements for your system will vary depending on the types of equipment connected to the UltraConsole Remote 2 and the equipment used for the local KVM station. A KVM cable is needed for the local KVM station, a CPU cable for each device connected to the UltraConsole Remote 2, expansion cables if the system is expanded in a BUS or RING configuration, and a cable to connect the unit your network. -
Page 10: Ultraconsole Remote 2 Models
1 x 16 (Model number UCR-1R1X16U/2) Connector Description Connector Description Power Connector KVM Connector IEC320 DB25F Expansion card(s) RS232 Serial connector Connectors RJ12F DB15M (Output) DB15F (Input) CPU Connector Network connector DB25F RJ45F ULTRACONSOLE REMOTE 2 INSTALLATION AND OPERATIONS MANUAL... -
Page 11: System Overview
UltraConsole Remote 2. Remote access is from any Windows based workstation on your network. An unlimited number of workstations can be set-up to access the UltraConsole Remote 2, but a maximum of 4 remote users can be connected simultaneously. -
Page 12: Ultraconsole Remote 2 Installation (Single Unit)
Network The default IP address for the UltraConsole Remote 2 may conflict with your network configurations. Connect to the network after the unit is configured with the assigned IP address. ULTRACONSOLE REMOTE 2 INSTALLATION AND OPERATIONS MANUAL... -
Page 13: Configuring The Ultraconsole Remote 2 Ip Input Module
UNIT CONFIGURATION Configuring the UltraConsole Remote 2 IP Input module When you locally connect to the UltraConsole Remote 2 unit for the first time the Unit must be configured to be compatible with your network. Follow the recommended procedure below to configure all models ... -
Page 14: Figure 4. Network Configuration Menu
Media Access Control address – this is the unique and unchangeable code that was hard coded within your UltraConsole Remote 2 unit when it was built. It consists of two 6-digit hexadecimal (base 16) numbers separated by colons. A section of the MAC address identifies the manufacturer, while the remainder is effectively the unique... -
Page 15: Figure 5. Secure Keys Encryption
Periodically, a new star character will be added to the bar as the random data are accepted as part of the new encryption key. When the bar is full, the final encryption keys for your UltraConsole Remote 2 will be created –... - Page 16 Select this option to close your current session and display the screensaver. Restore mouse functions Select this tab to revive a mouse that has ceased to function correctly. The UltraConsole Remote 2 provides a feature to reinstate PS/2 mouse communications. (Does not apply if using a USB mouse.) There are two main types of data formats used by current PC mice;...
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Page 17: Figure 7. Remote Configuration Menu
(NOTE: See Appendix D for additional VNC Viewer options) Click on the “Connect using built-in Java VNC viewer” option and the UltraConsole Remote 2 will install a temporary Java applet on the requesting computer and then display a standard logon screen. Enter the username of “admin”... - Page 18 Account #1 is the admin account. Enter User name, password. Tick/un-tick the Local and Remote options that are appropriate to the user. Allows you to modify unit settings within the UltraConsole Remote 2. You can define Unit Configuration...
- Page 19 Use the arrow buttons to match the keyboard layout expected by the host system. Admin Password Enter the password that will be used to gain administrator access to the UltraConsole Remote 2. There can only be one admin user and only that user is given access to the configuration menus.
- Page 20 Determines the period of inactivity on a remote connection before the user is logged out. The idle timeout period can be set to any time span, expressed in minutes. Note: The Screensaver option serves a similar purpose for local connections. A value of 0 will disable the timeout. ULTRACONSOLE REMOTE 2 INSTALLATION AND OPERATIONS MANUAL...
- Page 21 Use the left and right arrow keys to select the correct time and date. The time entry uses the 24 hour clock notation. The internal real time clock will continue to run for roughly one week without power to the UltraConsole Remote 2, after that it will be lost and require resetting.
- Page 22 When this option is selected, your UltraConsole Remote 2 will attempt to locate a DHCP server on the network. If such a server is located, it will supply three things to the UltraConsole Remote 2: an IP address, an IP network mask (also known as a Subnet mask) and a Gateway address.
- Page 23 The Host Configuration menu allows you to configure various details for each of the host systems that may be connected to the UltraConsole Remote 2. Each of the 128 entries can be configured with a name, the permitted users, and the hot key combinations to switch to it.
- Page 24 Logging and Status This screen provides various details about the user activity on the UltraConsole Remote 2 . Note: The log has a maximum capacity of 1000 event lines. After 1000 entries, the oldest entries are overwritten. If log data are important to your installation, ensure a regular backup procedure or use the Syslog Server IP Address option to send log information automatically to another system.
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Page 25: Kvm Switch Module Menu Structure
KVM Switch Module Menu structure To display the main switch module configuration menu connect to the UltraConsole Remote 2 locally or remotely and once connected and the host computers video displaying, press and release the left control key, then press the F12 key to display the switch modules configuration menu. -
Page 26: Switch Module - Main Menu
The text box at the bottom of the menu screen provides a brief explanation of the menu option selected. The following pages explain the UltraConsole Remote 2 menus and the options available. Save the changes made to any menu. If not saved, the changes will be lost when power is removed from a Unit. -
Page 27: Configure System Menu
Units. To enter the “Maximum computers” value, select it and press [Enter]. An input box will display to enter the maximum computers value. Type in the new value and press [Enter]. “Keyboard settings” selections. ULTRACONSOLE REMOTE 2 INSTALLATION AND OPERATIONS MANUAL... -
Page 28: Appearance Settings
[Enter]. An input box will display to enter a new screen saver time. Enter a new value from 0 to 9999 seconds and press [Enter]. Entering a value of 0 (zero) disables the screen saver. ULTRACONSOLE REMOTE 2 INSTALLATION AND OPERATIONS MANUAL... -
Page 29: Configure Computer Menu
Figure 10. Configure computer menu The “Configure computer” menu allows you to change each selected computers name, keyboard, and mouse types. The left column is the logical location (port). This value is not user changeable. ULTRACONSOLE REMOTE 2 INSTALLATION AND OPERATIONS MANUAL... - Page 30 Serial 3-button - connects to a computer’s COM port. Note: If you set the mouse to PS/2 and the CPUs operating system is capable of supporting a wheel mouse, the mouse type will automatically be changed to PS/2 wheel. ULTRACONSOLE REMOTE 2 INSTALLATION AND OPERATIONS MANUAL...
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Page 31: Configure Kvm Menu
KVM station and press [Enter]. Use the page up/down keys to display more users. If “Login” is selected, the KVM user must login with their user ID and assigned password to gain access. ULTRACONSOLE REMOTE 2 INSTALLATION AND OPERATIONS MANUAL... -
Page 32: Configure User Menu
[Enter]. A selection box will display listing the profiles available. Select the profile to assign to the selected user and press [Enter]. Use the page up/down keys for more profiles. Profiles are defined on the “Configure profile” menu. ULTRACONSOLE REMOTE 2 INSTALLATION AND OPERATIONS MANUAL... -
Page 33: Configure Profile Menu
[Enter]. An input box will display. Type in a new share value in seconds and press [Enter]. Valid share values are 0 to 9999 seconds. The share value is only valid if the profile mode is share. ULTRACONSOLE REMOTE 2 INSTALLATION AND OPERATIONS MANUAL... -
Page 34: Configure Group Menu
To change the group membership, select the group for a selected computer and press the space bar to toggle between the two states, + or blank. Default: (All computers in all groups) ULTRACONSOLE REMOTE 2 INSTALLATION AND OPERATIONS MANUAL... -
Page 35: Configure Language
[Enter]. This changes all the menu and display information to that selected language. The language options are: English Francais Deutsch Espanol Italiano* Portugues* * Italiano and Portugues languages are available on request. ULTRACONSOLE REMOTE 2 INSTALLATION AND OPERATIONS MANUAL... -
Page 36: System Status Display
Displays the computer number currently selected by the KVM station. User Displays the users name that is currently accessing the system. Status Displays the most recent connect or disconnect status for the KVM station on this CPU card. ULTRACONSOLE REMOTE 2 INSTALLATION AND OPERATIONS MANUAL... -
Page 37: Save Menu
Choose “NO” for temporary or incorrect changes. The temporary settings will only be in effect as long as power is applied to the Unit. Once power is cycled, unsaved changes, other than the starting computer number, are lost and the previously saved configuration settings will be effective. ULTRACONSOLE REMOTE 2 INSTALLATION AND OPERATIONS MANUAL... -
Page 38: Switch Installation - Single Unit
The Unit above can be any UltraConsole Remote 2 model If removing power from a computer is not practical, pre-configure the UltraConsole Remote 2 to define that CPU port’s keyboard and mouse types. This procedure should only be done if the CPUs keyboard and mouse can be disconnected and re-connected without affecting the interface. - Page 39 2. Connect a computer to the UltraConsole Remote 2s DB25F, CPU #1 connector using the appropriate CPU cable. 3. Turn on the KVM stations video monitor, the UltraConsole Remote 2, and boot the computer on CPU port #1. (Wait for the internal diagnostic check to complete and the login screen will display) 4.
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Page 40: Switch Installation - Multiple Units - "Bus" Topology
UltraConsole Remote 2 Figure 18. Buss Configuration The main unit can be any UltraConsole Remote 2 model; other expansion units are UltraConsole units. The “BUS” installation procedure is very similar to the single Unit installation with the addition of connecting the expansion cables and changing two configuration parameters, the “Starting computer”... -
Page 41: Connecting The Expansion Units
4. Which Unit and CPU port each computer will be connected to. 5. The “Starting computer” number for each Unit. 6. The number of computers, or “Maximum computers”, that the UltraConsole Remote 2 will be managing. The “Starting computer” and “Maximum computers” values are determined as follows: Starting computer The “Starting computer”... -
Page 42: Remote System Operation
Prefer off - This setting will configure an un-encrypted link if the UltraConsole Remote 2 will allow it, otherwise it will be encrypted. Prefer on - If the UltraConsole Remote 2 allows it, this setting will configure an encrypted link, otherwise it will be un-encrypted. ULTRACONSOLE REMOTE 2 INSTALLATION AND OPERATIONS MANUAL... -
Page 43: Figure 19. Vnc Viewer Toolbar
The first time you connect to the UltraConsole Remote 2 or switch CPU ports the cursors may be out of sync. Click on the Calibration tab on the toolbar and calibrate the Video + Mouse. - Page 44 Note: To maximize performance, the threshold level is automatically increased by 50% when a slow link is detected. Note: If the UltraConsole Remote 2 is used with one or more KVM switches, the threshold needs to be higher than 32 due to the significant amounts of ‘noise’ that these switches introduce. The UltraConsole Remote 2 configuration should detect such noise and adjust the threshold accordingly.
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Page 45: Figure 20. Host Configuration Window
CPU port are used. You can set-up a host location to display the KVM switch module’s OSD menu (+-Ctrl+-F12+Enter) but it is best to use the “Command, Keyboard” function for these types of commands. Figure 20. Host Configuration window ULTRACONSOLE REMOTE 2 INSTALLATION AND OPERATIONS MANUAL... -
Page 46: Figure 21. Computer Select Window
Ctrl key, then within 2 seconds, press the Esc key. The computer select window will display listing all the computers connected to the UltraConsole Remote 2. This list will display the number of computers that was entered in the configure computer menu. -
Page 47: Serial Device Support
The serial device is connected to the DB25F CPU port on the UltraConsole Remote 2 with a serial cable (See Appendix C for serial cable part numbers). Any CPU port can be configured to be a serial port. When you switch to that port, you are connected to the serial device and can access it as you normally would. - Page 48 The page up and page down keys allow you to scroll the incoming pages in the four page scroll buffer. The F12 key clears the screen. ULTRACONSOLE REMOTE 2 INSTALLATION AND OPERATIONS MANUAL...
- Page 49 Connecting the Serial Cable Attach the serial cable from the RS232 port #1 on the UltraConsole Remote 2 (bottom right RJ12 connector) to the COM port on your computer. This COM port must be the same communication port HyperTerminal or your communication software is configured for.
- Page 50 The serial option menu will display again. Select Option 7 to save the new starting computer number to flash memory. Cycle power on the UltraConsole remote 2 switch to distribute the new value to all the other CPU cards in this switch.
- Page 51 Waiting for file......Send the program or kernel file from your computer to the UltraConsole Remote 2 using ASCII text file protocol. From HyperTerminal, click on “Transfer” and select “Send Text File”. The “Send Text File” dialog box will display.
- Page 52 When complete, the system returns you to the serial options menu. Wait at least 15 seconds before restarting the UltraConsole Remote 2 after choosing option 4 or 5 for the program to propagate to the other cards in the system.
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Page 53: Service Information
This Unit does not contain any internal user-serviceable parts. In the event a Unit needs repair or maintenance, you must first obtain a Return Authorization (RA) number from Rose Electronics or an authorized repair center. This Return Authorization number must appear on the outside of the shipping container. See Limited Warranty for more information. -
Page 54: Safety
The Unit does not operate normally when all operating instructions have been followed. The Unit has been dropped or the case has been damaged. The Unit exhibits a distinct change in performance, indicating a need for service ULTRACONSOLE REMOTE 2 INSTALLATION AND OPERATIONS MANUAL... -
Page 55: Safety And Emc Regulatory Statements
à la terre ait été réparée. Aucune pièce contenue à l’intérieur de ce produit ne peut être réparée par l’utilisateur. Tout dépannage, réglage, entretien ou réparation devra être confié exclusivement à unpersonnel qualifié. ULTRACONSOLE REMOTE 2 INSTALLATION AND OPERATIONS MANUAL... -
Page 56: Troubleshooting
Check the network settings. Check that the user’ network address has not been excluded in the IP access control section. If the UltraConsole Remote 2 is situated behind a firewall, check that the relevant ports are being allowed through the firewall and are being correctly routed. ... - Page 57 CAB-CX (or C1) cable to attach your computer and KVM station. Driver has not been setup. Windows, OS/2, or other driver has not been configured for this resolution. Configure the driver. ULTRACONSOLE REMOTE 2 INSTALLATION AND OPERATIONS MANUAL...
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Page 58: Appendix A – Specifications
Serial to DTE equipment w/DB9M CAB–USDCD25MCnnn Serial to DTE equipment w/DB25M CAB–USSNMD8MCnnn Serial to Sun serial port w/MD8M RM-UB19 (Rackmount Kit) 19 in. – (1U, B Chassis) RM-UC19 (Rackmount Kit) 19 in. – (2U, C Chassis) ULTRACONSOLE REMOTE 2 INSTALLATION AND OPERATIONS MANUAL... -
Page 59: Appendix C – Rack Mounting
Four 6 - 32 x 3/8” flat head mounting screws To rack mount your UltraConsole Remote 2, attach the two rack mounting brackets to your Unit with the short flange against the Unit using the four screws provided. Secure the mounting brackets to the rack using the appropriate size bolts, nuts and lock washers. -
Page 60: Appendix D – Vnc Viewer Options
Appendix D – VNC Viewer Options When you are connecting to the UltraConsole Remote 2 using the VNC viewer, a number of options are available. Normally, the default settings for all the options are acceptable and provide for a safe, secure connection to the unit. - Page 61 When ticked, maintains a consistent ratio between the horizontal and vertical dimensions of the screen image. Inputs tab Enable all inputs When selected, allows keyboard, mouse and clipboard data to be transferred between server and viewer systems. ULTRACONSOLE REMOTE 2 INSTALLATION AND OPERATIONS MANUAL...
- Page 62 Rate-limit mouse move events - When ticked, this feature reduces the mouse movement information that is sent to the UltraConsole Remote 2 and host system. This is useful for slow connections and you will notice that the remote cursor will catch up with the local cursor roughly once every second.
- Page 63 If an existing UltraConsole Remote 2 is fully reconfigured then it will need to issued with a new identity. In this case the previous identity, listed in this tab, should be removed so that a new identity can be created on the next...
- Page 64 When clicked, all connection options are returned to the default settings that are currently saved. Defaults – Save When clicked, saves the current connection options as the default set that will be used in all subsequent VNC connections. ULTRACONSOLE REMOTE 2 INSTALLATION AND OPERATIONS MANUAL...
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Page 65: Appendix E – Video Modes
Setting IP access control IP access control provides a means of limiting access to the UltraConsole Remote 2 unit. This is done by specifying the IP addresses or IP address ranges that are allowed access to the unit and the IP addresses or IP address ranges that are denied access to the unit. -
Page 66: Appendix G – Allowable Hotkey Sequences
“sc” all provide an identifiable match for “ScrollLock” whereas “en” could not be used because it might mean “Enter” or “End” (“ent” would be suitable for “Enter”). Note: Hotkey sequences and abbreviations are not case sensitive. ULTRACONSOLE REMOTE 2 INSTALLATION AND OPERATIONS MANUAL... - Page 68 10707 Stancliff Road Phone (281) 933-7673 Houston, Texas 77099 www.rose.com...
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