Related Manuals for Rose electronics EE2-2X16U/E
Summary of Contents for Rose electronics EE2-2X16U/E
- Page 1 Keyboard-video-mouse matrix switch with on-screen display ULTRAMATRIX 2xE/4xE INSTALLATION AND OPERATIONS MANUAL 10707 Stancliff Road Phone (281) 933-7673 Houston, Texas 77099 WWW.ROSE.COM...
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Page 2: Limited Warranty
LIMITED WARRANTY Rose Electronics warrants the UltraMatrix™ to be in good working order for one year from the date of purchase from Rose Electronics or an authorized dealer. Should this product fail to be in good working order at any time during this one-year warranty period, Rose Electronics will, at its option, repair or replace the Unit as set forth below. - Page 3 FCC/IC STATEMENTS, EU DECLARATION OF CONFORMITY FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY RADIO-FREQUENCY INTERFERENCE STATEMENTS This equipment generates, uses, and can radiate radio frequency energy and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference to radio communication.
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Page 4: Table Of Contents
TABLE OF CONTENTS Contents Disclaimer... 1 About this manual ... 1 Introduction... 1 Features... 2 UltraMatrix 2xE models ... 5 UltraMatrix 4xE models ... 5 System Overview... 6 Site planning... 10 Switch Installation – Single Unit ... 11 Switch Installation – Multiple units – “BUS” topology... 14 Switch Installation –... - Page 5 Figures Figure 1. UltraMatrix "E" series models...5 Figure 2. Expansion card...8 Figure 3. Single Unit configuration ...11 Figure 4. Bus configuration...14 Figure 5. Ring configuration ...19 Figure 6. Split-Bus configuration ...22 Figure 7. Main configuration menu...27 Figure 8. Configure system menu ...28 Figure 9.
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Page 7: Disclaimer
2xE and 4xE series switches. Introduction Thank you for choosing the Rose Electronics video-mouse matrix switch. The UltraMatrix switch is the result of Rose Electronics commitment to providing continued state-of-the-art switching solutions for today’s demanding workplace. The family of UltraMatrix switches has proven to be a valuable investment for all types of businesses that have the need to monitor, maintain and share information with multiple computer systems. -
Page 8: Features
Rose Electronics UltraMatrix switches are designed to meet your switching needs, whatever your system demands are, one user or multiple users, one computer or hundreds. All models offer standard features that allow for easy, secure, and complete access to as many as 1,000 computers from one or multiple KVM stations. - Page 9 Standard PS/2, PS/2 wheel, Serial (2 or 3 button), USB, Sun*, Apple ADB** * Multi-Platform models only. ** Requires use of Rose Translator: CNV-MACPS and a Rose cable. Some MAC start-up options are not available using a translator. ULTRAMATRIX E-SERIES MANUAL...
- Page 10 Electronics or your reseller, so the discrepancy can be quickly resolved. Rose Electronics web site Visit our web site at www.rose.com for additional information on the UltraMatrix switch and other products offered by Rose Electronics that are designed for data center applications, classroom environments, and many other applications.
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Page 11: Ultramatrix 2Xe Models
Model number suffix - /E = expansion card installed ULTRAMATRIX E-SERIES MANUAL UltraMatrix 2xE models UltraMatrix 4xE models /E2 = two expansion cards installed Model number EP2-2X4U/E EE2-2X4U/E EP2-2X8U/E EE2-2X8U/E EP2-2X16U/E EE2-2X16U/E Model number EP4-4X4U/E2 EE4-4X4U/E2 EP4-4X8U/E2 EE4-4X8U/E2 EP4-4X16U/E2 EE4-4X16U/E2... -
Page 12: System Overview
Note: When using a PS/2 keyboard, the PS/2 keyboard must be capable of communicating in Mode 2 and Mode 3 if the CPU's are PC Mode 3, USB, SUN, or a Rose Translator is used in conjunction with an Apple computer. - Page 13 PC’s and Unix systems. The multi-platform model can connect to PC’s, Unix systems, Sun systems, and USB. Apple ADB computers can be connected using a Rose translator. The CPU connectors on all UltraMatrix models are DB25F. Each connected computer uses a CPU adapter cable compatible with the computer’s keyboard, monitor, and mouse ports.
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Page 14: Figure 2. Expansion Card
The 4xE model can have two expansion cards installed. The bottom expansion card transmits the signals for KVM 1 and 2; the top expansion card transmits the signals for KVM 3 and 4. If an expansion card is permanently removed, a terminator and cover plate must be installed. - Page 15 Cabling KVM stations, computers and servers are easily connected to the UltraMatrix switch with the proper cables. Provide adequate strain relief for the CPU, KVM, and expansion cables to relieve excess tension on the connectors. Avoid routing cables close to fluorescent lights, air compressors, high voltage power sources and machinery that may create electrical noise or interference that may interfere with the operation of the UltraMatrix switch.
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Page 16: Site Planning
Provide proper strain relief for all cables. The UltraMatrix switch can be rack mounted with Rose Electronics rack mount kit (see Appendix J & K). Another option that makes for a clutter free installation is the Rose Electronics RackView™. -
Page 17: Switch Installation - Single Unit
INSTALLATION Switch Installation – Single Unit Please refer to the safety section before installation The basic installation of a single UltraMatrix switch is an easy and straightforward procedure. Perform the below steps for all computers that will be connected. It is recommended that all computers be powered off. - Page 18 Perform the following installation steps for each computer that will be connected to the UltraMatrix. Sequentially connect the computers starting with computer #1. STEPS: (See Figure 3 for an example of a single Unit installation) (Refer to the troubleshooting section for help if needed) 1.
- Page 19 8. When all computers are connected and operating properly, change the “Maximum computers” value from the default value of 64 to the correct number of computers connected to the single Unit. This will limit the scanning function to the actual number of computers that are connected.
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Page 20: Switch Installation - Multiple Units - "Bus" Topology
Switch Installation – Multiple units – “BUS” topology A “BUS” configuration is usually used when all the users are connected to the KVM ports on Unit #1. In a “BUS” configuration, (Figure 4) the video path is from the last Unit in the configuration to the first Unit (“OUT”... - Page 21 To start, identify the following prior to installation: 1. Which UltraMatrix will be #1, #2, and so on. 2. Which computer will be #1, #2, and so on. 3. Which computers do not use a PC2 keyboard or a PS/2 mouse. 4.
- Page 22 d. Select “System” and press [Enter]. e. Next, select “Starting computer number” and press [Enter]. An input box will display for a new starting computer number. Enter the correct “Starting computer” number for this Unit (See page 15) and press [Enter]. Press the “Esc”...
- Page 23 7. Apply power to the next unit to bus in, then connect an expansion cable (IN THIS ORDER); (Lower and upper expansion cards on the 4xE model) From: Unit #2’s “OUT” expansion card connector To: Unit #1’s “IN” expansion card connector. 8.
- Page 24 15. Switch the KVM station to CPU port # “x” (starting with x=1) by pressing and releasing the left control [Ctrl] key and within 2 seconds, type in 1 (or the CPU port # being configured) and press [Enter]. A connection dialog box will display. 16.
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Page 25: Switch Installation - Multiple Units - "Ring" Topology
Switch Installation – Multiple units – “RING” topology A “RING” configuration is usually used when the users are connected to different UltraMatrix switches and need access to all computers. In a “RING” configuration, users on any KVM station in the ring can access all the computers in the system on a first-come-first-serve basis. - Page 26 To begin setting up your system in a “RING” configuration, perform steps 1 – 13 as outlined in setting up a “BUS” configuration. When doing this, keep in mind that the “OUT” expansion card connector on the first Unit will be connected with an expansion cable to the “IN” expansion card connector on the last Unit to complete the “Ring”.
- Page 27 9. Verify that the keyboard, video, and mouse on the connected computer function properly before proceeding. 10. Switch the KVM station to the next sequential CPU port as explained in step 6 and perform steps 7 – 9 for this computer and for the remaining computers.
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Page 28: Switch Installation - Multiple Units - "Split-Bus" Topology
Switch Installation – Multiple units – “Split-BUS” topology A “Split Bus” configuration is usually used when the users are connected to the first and last UltraMatrix switch and need access to all connected CPUs. This topology can only be done using the 4xE model with two expansion cards installed in each switch. - Page 29 e. Next, select “Starting computer number” and press [Enter]. An input box will display for a new starting computer number. Enter the correct “Starting computer” number for this Unit (See page 15) and press [Enter]. Press the “Esc” key to return to the “Main menu”. g.
- Page 30 8. Verify on the status screen that the next block of system CPU ports from Unit #2 is recognized. If Unit #2 is a 16-port switch, computers 17-20, 21-24, 25-28, and 29-32 will be highlighted. 9. Sequentially apply power then connect the expansion cables to the remaining switches as explained in steps 7 and 8.
- Page 31 16. Pre-configure the CPU port, if needed, as outlined in steps 4a-f on page 12 if the computer being connected does not use a PC2 type keyboard or PS/2 mouse (defaults). Pre-configure the CPU port before connecting the computer. If the computer uses a PC2 type keyboard and PS/2 mouse, connect it to the corresponding CPU port.
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Page 32: Configuration Menus
CONFIGURATION MENUS Menu structure Use only the numeric keys above the keyboard. The numeric keypad will not work for entering numbers. System System settings Configure password Starting computer number Mouse Maximum computers Keyboard settings PC keyboard rate PC Keyboard delay Sun keyboard language Appearance Menu color scheme... -
Page 33: Main Menu
Main Menu UltraMatrix version MX21C Rose Electronics Copyright 1990-2002 Main Menu Configure System Computer User Profile Group Language Status Save Exit Use up/down arrow keys to choose selection then press the Enter key or the Escape key to exit Configure password,box number,keyboards settings,appearance Figure 7. -
Page 34: Configure System Menu
Configure System menu Configure system System settings Configure password Starting computer number Maximum computers Keyboard settings PC keyboard rate (chars/sec) PC keyboard delay Sun keyboard language Appearance Menu color scheme Screen saver Screen saver time (seconds) Background color Text color Position Fadeout (seconds) Password to configure unit... - Page 35 Starting computer number (Default: 1) The “Starting computer number” defines to the system, the first CPU port number for a particular UltraMatrix switch that is configured in an expanded topology. (See page 15) Switch #1’s starting computer number is always 1. Switch #2’s number is the total RS232 ports on Unit #1 times 4 + 1.
- Page 36 Sun keyboard language (Default: US) Determines the response to a Sun computer’s query for the keyboard language type used. To change the Sun keyboard language type, select it and press [Enter]. A selection box will display showing the supported Sun language choices. Use the up/down arrow keys to select the desired language and press [Enter].
- Page 37 Screen saver time (seconds) (Default: 1800 seconds) Determines the period of keyboard or mouse inactivity before activating the screen saver. To change the screen saver time, select it from the menu and press [Enter]. An input box will display to enter a new screen saver time.
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Page 38: Configure Computer Menu
Configure Computer menu Configure computer Computer name Keyboard Mouse Computer 2 Computer 3 Computer 4 Computer 5 Computer 6 Computer 7 Computer 8 Computer 9 Computer 10 Computer 11 Computer 12 Computer 13 Computer 14 Computer 15 Computer 16 Computer Use page up and page down keys to configure more computers Name of computer, up to 16 characters Figure 9. - Page 39 Keyboard (Default: PC mode 2) To change the keyboard type for a selected computer or configure the CPU port for a serial device, use the up/down arrow keys to select the computer whose keyboard needs changing. Use the right arrow key to select the keyboard field and press [Enter].
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Page 40: Configure Kvm Menu
Configure KVM menu Configure KVM KVM name KVM station 1 KVM station 2 KVM station 3 KVM station 4 Name of keyboard-video-mouse station (KVM) up to 16 characters Figure 10. Configure KVM menu Note: On the 2xE model, only KVMs 1 and 2 will display. On the 4xE model, KVMs 1, 2, 3 and 4 will display. - Page 41 Resolution (Default: 640x480@60Hz) Selects the resolution and scan rate of the on-screen display when no attached computer video is present. If a computer video is shown, the detected video resolution from the connected computer is used. To change the resolution for a selected KVM station, select the KVM station to change the resolution and using the left arrow key, select the resolution field and press [Enter].
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Page 42: Configure User Menu
The configure user, profile, and group features provide a flexible and reliable security set-up for your system. Configure User menu Configure User User name Password User 1 * * * * * * * * User 2 * * * * * * * * User 3 * * * * * * * * User 4... - Page 43 and password to gain access to the KVM station. To assign or change a user password, select the user, then the password field and press [Enter]. An input box will display. Type in a password for the selected user and press [Enter]. Passwords can be up to 8 characters in length and are case sensitive.
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Page 44: Configure Profile Menu
Configure Profile menu Configure Profile Name Access Profil 1 Group 1 Profil 2 Group 2 Profil 3 Group 3 Profil 4 Group 4 Profil 5 Group 5 Profil 6 Group 6 Profil 7 Group 7 Profil 8 Group 8 Profil 9 Group 9 Profil10 Group10... - Page 45 Mode (Default: Share) Assigns 1 of 4 modes to a profile. To change the mode, select the profile to change the mode, then select the mode to change and press [Enter]. A selection box will display. Select the mode needed and press [Enter].
- Page 46 Logout (Default: 240 minutes) This setting disconnects and logs out a user after the set period of no keyboard or mouse activity. To change the logout value, select the profile, then the logout time to change and press [Enter]. An input box will display.
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Page 47: Configure Group Menu
Configure Group menu Configure Group Computer 1 Computer 2 Computer 2 + + + + + + + + + + + + + + + + + 3 Computer 3 + + + + + + + + + + + + + + + + + 4 Computer 4 + + + + + + + + + + + + + + + + + 5 Computer... -
Page 48: System Status Display
System Status display System Status Computers Power Pos Ver KVM CPU User 9-12 13-16 17-20 21-24 25-28 29-32 33-36 37-40 41-44 45-48 49-52 53-56 57-60 61-64 Pos=Card position | Ver=Program version | KVM=PC/Sun/None CPU power Figure 14. System status display The system status display is a very powerful and useful tool when monitoring, expanding, troubleshooting, or reconfiguring a system. - Page 49 Pos (Position) Displays the slot where a CPU card in the system is installed for a given switch. Slot 1 is the bottom CPU card; slot 2 is the top CPU card for the 2xE model, slot 4 is the top CPU card for the 4xE model. Ver (Version) Displays the last three digits of the firmware main program version for the CPU card.
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Page 50: Save Menu
Save menu UltraMatrix version MX21C Rose Electronics Copyright 1990-2002 Main Menu Configure System Computer User Profile Group Language Status Save Exit Use up/down arrow keys to choose selection then press the Enter key or the Escape key to exit Configure password,box number,keyboards settings,appearance Figure 15. -
Page 51: Operation
OPERATION User operating instructions The following instructions apply to all UltraMatrix switches. This section explains the operating functions of the on-screen displays, the login procedure, connect procedure and other commands needed to easily use the UltraMatrix switch and its capabilities. To start using your UltraMatrix switch, you first need to become familiar with the keyboard commands. -
Page 52: Figure 16. Login Screen
Keyboard commands (continued) Command Key Sequence Send Null Byte [Ctrl] N Reset Mouse [Ctrl] O (not zero) (NT or Unix systems only) Start Scan [Ctrl] S Stop Scan [Ctrl] X Table 1. Keyboard commands When you first start using a KVM station, it may require you to login. If the KVM station requires a login, the login box, shown in Figure 16, will display. -
Page 53: Figure 17. Computer Select Menu
To access the “Computer select” menu, press and release the left [Ctrl] key, then press the [Esc] key. The computer select menu shown in Figure 17 will display. Use the up/down arrow keys and the page up/page down keys and select the computer to switch to and press [Enter]. -
Page 54: Figure 18. Connection Successful Message
Status Mail server Connection successful to NT Server On Admin Share mode Figure 18. Connection successful message Status Control Room 5 Connection failed to Mail server On Richard Not in access group Figure 19. Connection failed message Status Mail server Disconnected from Payroll On Sharon... -
Page 55: Serial Port Usage (Rs232)
A serial cable (RJ12, 6-wire connector and an appropriate adapter for the computer's serial port). The serial cable and adapter are provided with each switch (Rose part number KIT-ATRX) A dedicated computer, Notebook computer with a serial port, or a display terminal. -
Page 56: Starting A Serial Communication Session
Click “OK” when all values have been entered. The HyperTerminal dialog box will display and information can be exchanged with the UltraMatrix switch properly. You can save this setup so the next time its needed, you can select the ICON with the name you gave it and these settings will already be established. -
Page 57: Serial Menu Options
(This card only) When new main or kernel programs are available, they can be obtained from Rose Electronics or downloaded from our web site at www.rose.com. The diagnostic screen that is displayed when the UltraMatrix switch is first turned on shows the Kernel and main program version that is presently installed. - Page 58 It is recommended that this procedure be done on UltraMatrix #1, RS232 port #1. (Lower right RJ12 connector) To load a flash upgrade file, type 3 in the Enter choice field of the serial options menu. The following message will appear: Waiting for file...
- Page 59 Option 4. Send this Unit’s Main Program to other Units. Option 5. Send this Unit’s Kernel to other Units. The main program or kernel program updates (Option 3) only have to be done on one port. Make sure power to all UltraMatrix switches is “ON”...
- Page 60 Selecting option 6 restores the CPU card to its original factory configuration. The following message appears: Flash programming ....When the factory defaults have been restored, the following message is displayed: Reset to default successful The serial options menu is then displayed, indicating that this CPU...
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Page 61: Switching Using Serial Port
Switching using the serial port From any RS232 port on any switch, you can switch any KVM station in the system to any computer. Connect a serial cable to the RS232 port on any UltraMatrix and to the COM port on the standalone computer. Start a communication program like HyperTerminal and connect to the UltraMatrix by clicking on the “Call”... -
Page 62: Serial Device Support
ICK-O51 (includes chips ICE-89C51/O51 and ICE- 1441/A21. All CPU cards in a unit must be upgraded. The firmware and kernel updates are free from our web site at www.rose.com (technical support section). The serial feature allows you to connect a KVM station to a serial device such as the serial port on a Unix or Sun computer, a communication device, or any device with a serial port. -
Page 63: Figure 22. Serial Support
Configure Computer Computer name Computer Computer Computer Computer Computer Computer Computer Computer Computer Computer Computer Computer Computer Computer Computer Computer Use page up and page down keys to configure more computers, Type of computer, for PCs this is the computer’s keyboard mode Figure 22. -
Page 64: Service Information
Technical Support hours are from: 8:00 am to 6:00 pm CST (USA), Monday through Friday. Please report any malfunctions in the operation of this Unit or any discrepancies in this manual to the Rose Electronics Technical Support Department. ULTRAMATRIX E-SERIES MANUAL... -
Page 65: Safety
SAFETY Safety This UltraMatrix switch has been tested for conformance to safety regulations and requirements, and has been certified for international use. Like all electronic equipment, the UltraMatrix switch should be used with care. To protect yourself from possible injury and to minimize the risk of damage to this Unit, read and follow these safety instructions. -
Page 66: Safety And Emc Regulatory Statements
Safety and EMC Regulatory Statements Safety Information Documentation reference symbol. If the product is marked with this symbol, refer to the product documentation to get more information about the product. WARNING A WARNING in the manual denotes a hazard that can cause injury or death. - Page 67 Safety and EMC Regulatory Statements Informations concernant la sécurité Symbole de référence à la documentation. Si le produit est marqué de ce symbole, reportez-vous à la documentation du produit afin d’obtenir des informations plus détaillées. WARNING Dans la documentation, un WARNING indique un danger susceptible d’entraîner des dommages corporels ou la mort.
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Page 68: Troubleshooting
TROUBLESHOOTING Troubleshooting Computer does not boot, keyboard or mouse error received CPU cable is loose. Re-seat cable and hit F1 to continue or reboot computer. Wrong cable plugged in. Keyboard and mouse cables reversed. CPU cable is defective. Try using CPU cable from another computer. - Page 69 Mouse does not move The UltraMatrix turned off after or not attached when computer booted or application began using mouse. Exit and re-enter application using mouse or issue reset command. PS/2 mouse was not attached when the UltraMatrix powered up or has been detached and reattached.
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Page 70: Appendices Appendix A. Initial Factory Default Settings
APPENDICES Appendix A. Initial factory default settings Function Setting System Password Starting Computer Number Maximum Computer PC keyboard rate (chars/sec) 20 PC keyboard delay Sun keyboard language Menu Color Scheme Screen saver Screen saver time (seconds) 1200 seconds Background color Text color Fadeout Computer Computer name... -
Page 71: Appendix B. General Specifications
Appendix B. General specifications Specification 16.7 x 4.85 x 1.75 in. port 42.4 x 12.3 x 4.4 cm. Dimen- sions 16.7 x 4.35 x 3.50 in. port 42.4 x 12.3 x 8.9 cm Weight 4lb. / 1.8 kg. Power 110 – 240 VAC / 60 watts Connectors Power: IEC 320 CPU/KVM: DB25F... -
Page 72: Appendix C. Parts And Cables
CNV–MACPS Rack Mount Kits RM–UB19 / 23 / 24 RM–UC19 / 23 / 24 nnn = length in feet * Requires Rose translator – CNV-MACPS ULTRAMATRIX E-SERIES MANUAL Description Coax – VGA/PS2 Kbd/Mouse Standard – VGA/PS2 Kbd/Mouse Coax – Sun Video/kbd-mouse / HD15/MD8 Coax –... -
Page 73: Appendix D. Status Connect / Failure Reason Summary
Appendix D. Status Connect / Failure Reason Summary Reason Can’t Find Unable to communicate Computer to the computer that’s being connected to. Computer is Another user is Private connected in private mode. No Response Communications error. Not in Access A user profile specifies a Group group without access to this computer. -
Page 74: Appendix E. Disconnect Status Reasons
Appendix E. Disconnect Status Reasons Reason No Response Private Mode Cancel User disconnected Timed Out Unknown Computer Unknown Reason User Request Video Path Cancel ULTRAMATRIX E-SERIES MANUAL Description Disconnect communication error. from computer because another user has connected in Private Mode. Keyboard or mouse has not been used for the period specified in... -
Page 75: Appendix F. Kvm Placement / Conflicts
Appendix F. KVM placement / conflicts In an expanded system with multiple UltraMatrix switches, no user conflicts will occur provided the KVM stations are on different KVM ports. That is one KVM station on KVM port #1, and one on KVM port #2 for the 2xE model;... -
Page 76: Appendix G. Password Jumper
Appendix G. Password jumper If the configuration password is ever forgotten, the UltraMatrix switch has a special “Password” reset jumper on the CPU card. This jumper is labeled JP31 on all models. To use this jumper to bypass the password, perform the following: 1. -
Page 77: Appendix H. Diagnostic Check / Error Messages
Appendix H. Diagnostic check / error messages The power on diagnostic screen that appears when the UltraMatrix switch is first turned on, checks the switch and provides the information shown on the screen. Welcome to UltraMatrix Power on diagnostics Kernel version Overlay version Kernel program Static ram... - Page 78 Configuration Reports the results of checksum calculations of configuration memory. Any results other than GOOD terminates the diagnostic sequence, indicating a hardware failure. Board number Indicates Unit slot number (1-4) of the KVM or serial port where the diagnostics are reported. Communication ID Indicates network board number (1-256) of the KVM or serial port where the diagnostics are reported.
- Page 79 Kernel halt error messages Message BAD Address = nn Resetting to factory defaults Unit Halted Kernel is bad, load new kernel through serial port. Checksum error ULTRAMATRIX E-SERIES MANUAL Description Kernel memory is corrupt, hardware failure. A memory error is detected during a read from configuration memory.
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Page 80: Appendix I. Video Distance Table
Letters shows the cable type, and a number that refers to the quality of the video, as described below. Rose Electronics does not recommend systems where the video quality is 1 or 2. There are further capabilities, not listed here, that will send the higher resolution video longer distances. -
Page 81: Appendix J. Rack Mount
Appendix J. Rack mount The optional rack mount kit includes the following items: Two black anodized mounting brackets. Four 6 - 32 x 3/8” flat head mounting screws. To rack mount your Ultramatrix switch, attach the two rack mounting brackets to your Unit with the short flange against the Unit using the four screws provided. - Page 82 NOTES...
- Page 84 10707 Stancliff Road Phone: (281) 933-7673 Houston, Texas 77099 WWW.ROSE.COM...
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