HP ProLiant ML350p Gen8 User Manual
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HP ProLiant ML350p Gen8 User Manual

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HP ProLiant ML350p Gen8 Server

User Guide

Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. This document is intended for experienced
IT professionals or end-users with no or prior hardware setup experience. HP assumes you are qualified in the servicing of computer equipment and
trained in recognizing hazards in products with hazardous energy levels.
Part Number: 661082-008
March 2014
Edition: 8

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Summary of Contents for HP ProLiant ML350p Gen8

  • Page 1: User Guide

    This document is for the person who installs, administers, and troubleshoots servers and storage systems. This document is intended for experienced IT professionals or end-users with no or prior hardware setup experience. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
  • Page 2 © Copyright 2012, 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    Contents Component identification ....................... 7 Front panel components ..........................7 Front panel LEDs and buttons ........................8 Rear panel components ..........................9 Rear panel LEDs ............................10 System board components ........................11 DIMM slots ........................... 12 System maintenance switch ......................13 NMI functionality ...........................
  • Page 4 Installing the 6 bay LFF drive backplane expander ................96 Installing the 8 bay SFF drive backplane expander ................100 HP Trusted Platform Module option ......................105 Installing the Trusted Platform Module board ................... 105 Retaining the recovery key/password .................... 107 Enabling the Trusted Platform Module .....................
  • Page 5 Keeping the system current ........................120 Drivers ............................120 Software and firmware ......................... 120 Version control ..........................120 HP operating systems and virtualization software support for ProLiant servers ........121 Change control and proactive notification ..................121 Troubleshooting ........................122 Troubleshooting resources ........................122 Battery replacement ........................

  • Page 6: Contents

    Customer Self Repair ..........................131 Acronyms and abbreviations ...................... 139 Documentation feedback ......................142 Index ............................143 Contents 6...

  • Page 7: Component Identification

    Component identification Front panel components • Item Description Media/Drive cage bay SAS/SATA drives (8) Serial number/iLO information pull tab* Optical drive USB connectors (4) *The serial number/iLO information pull tab is double-sided. The top side shows the server serial number, and the reverse side shows the default iLO account information.

  • Page 8: Front Panel Leds And Buttons

    • Item Description Media/Drive cage bay SAS/SATA drive (6) Serial number/iLO information pull tab* Optical drive USB connectors (4) *The serial number/iLO information pull tab is double-sided. The top side shows the server serial number, and the reverse side shows the default iLO account information. The same information is printed on a label attached to the chassis. Front panel LEDs and buttons Component identification 8...

  • Page 9: Rear Panel Components

    Item Description Status Power On/Standby button Solid green = System on and system power LED Flashing green (1 Hz/cycle per sec) = Performing power on sequence Solid amber = System in standby Off = No power present* NIC status LED Solid green = Link to network Flashing green (1 Hz/cycle per sec) = Network active Off = No network activity...

  • Page 10: Rear Panel Leds

    Item Description PCIe slot 4 (Processor 1) UID button/LED Kensington security lock Serial connector iLO connector NIC connector 3 NIC connector 4 NIC connector 2 NIC connector 1 USB connectors (4) Video connector PCIe slot 5 (Processor 2) PCIe slot 6 (Processor 2) PCIe slot 7 (Processor 2) PCIe slot 8 (Processor 2) PCIe slot 9 (Processor 2)

  • Page 11: System Board Components

    Item Description Status Power supply LED Green = Normal Off = One or more of the following conditions exists: • Power is unavailable. • Power supply failed. • Power supply is in standby mode. • Power supply exceeded current limit. UID LED Blue = Activated Flashing blue = System is being managed remotely...

  • Page 12: Dimm Slots

    Item Description Internal USB tape connector Discovery service cable connector System battery SATA connectors Internal USB connector Processor 2 DIMM slots TPM connector System maintenance switch NMI header Slot 9 PCIe3 x8 (4, 1) Slot 8 PCIe3 x16 ( 16, 8, 4, 1) Slot 7 PCIe3 x8 (4, 1) Slot 6 PCIe3 x16 (16, 8, 4, 1) Slot 5 PCIe2 x8 (4, 1)

  • Page 13: System Maintenance Switch

    To force the system to invoke the NMI handler and generate a crash dump log, do one of the following: • Use the iLO Virtual NMI feature. • Short the NMI header ("System board components" on page 11). For more information, see the HP website (http://www.hp.com/support/NMI). Component identification 13...

  • Page 14: Systems Insight Display Leds

    Systems Insight Display LEDs The HP Systems Insight Display LEDs represent the system board layout. Item Description Status Power cap To determine Power cap status, see "Systems Insight Display LED combinations (on page 14)." AMP Status Green = AMP mode enabled...

  • Page 15: Sas And Sata Device Numbers

    Systems Insight Display Health LED System power Status LED and color Amber One or more of the following conditions Processor (amber) might exist: • Processor in socket X has failed. • Processor X is not installed in the socket. • Processor X is unsupported.
  • Page 16 HP recommends that you populate drive bays starting with the lowest SAS or SATA device number. Drives are numbered from left to right in each component box. Component boxes are numbered 1 through 3, from bottom to top. • SFF drives •...

  • Page 17: Hot-Plug Drive Led Definitions

    Hot-plug drive LED definitions Item Status Definition Locate Solid blue The drive is being identified by a host application. Flashing blue The drive carrier firmware is being updated or requires an update. Activity ring Rotating green Drive activity No drive activity Do not remove Solid white Do not remove the drive.

  • Page 18: Rps Riser Board Connectors

    Item Description Configuration Fan 1 Redundant Fan 2 Primary Fan 3 Primary Fan 4 Primary RPS riser board connectors Item Connector Description Graphic card power connector Drive backplane bay 1/optical drive power connector Drive backplane bay 2 power connector Drive backplane bay 3 power connector Component identification 18...
  • Page 19 Item Connector Description Graphic card power connector Component identification 19...

  • Page 20: Operations

    Operations Power up the server To power up the server: Connect each power cord to the server. Connect each power cord to the power source. Press the Power On/Standby button. The server exits standby mode and applies full power to the system. The system power LED changes from amber to green.

  • Page 21: Remove The Security Bezel

    Remove the security bezel Unlock the security bezel, press the latch on the security bezel, and then remove the security bezel. Install the security bezel Install the security bezel into the chassis, and then lock the security bezel with the key. Remove the tower bezel This server has a removable bezel that must be unlocked and opened before accessing the drives.

  • Page 22: Remove The Rack Bezel

    Using the key provided with the server, unlock the bezel with a clockwise turn. Remove the tower bezel. Remove the rack bezel If installed, remove the security bezel (on page 21). Power down the server (on page 20). Remove all power: Disconnect each power cord from the power source.

  • Page 23: Install The Rack Bezel

    Remove the rack bezel. Install the rack bezel Install the rack bezel. Tighten the rack bezel thumbscrews. Install the access panel (on page 24). Slide the server back into the rack. Remove the access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

  • Page 24: Install The Access Panel

    CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage. To remove the component: Do one of the following: For tower models, open and remove the bezel ("Remove the tower bezel"...

  • Page 25: Remove The Air Baffle

    WARNING: To reduce the risk of personal injury or equipment damage, be sure that the rack is adequately stabilized before extending a component from the rack. WARNING: To reduce the risk of personal injury, be careful when pressing the server rail-release latches and sliding the server into the rack.

  • Page 26: Install The Air Baffle

    Remove the air baffle. Install the air baffle CAUTION: For proper cooling, do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed. If the server supports hot-plug components, minimize the amount of time the access panel is open. Install the air baffle.

  • Page 27: Remove The Fan

    When installing or replacing server components, one or more fans might need to be removed. To prevent an orderly or immediate server shutdown, HP highly recommends powering down the server during these procedures. To determine if powering down is required, see the specific procedure.

  • Page 28: Remove The Optical Drive

    To remove the component: Do one of the following: For tower models, open and remove the bezel ("Remove the tower bezel" on page 21). For rack models, if installed, remove the security bezel (on page 21). Power down the server (on page 20). Remove all power: Disconnect each power cord from the power source.

  • Page 29: Remove The Component Drive Cage Blank

    Place the server on a flat, level surface with the access panel facing up. Remove the access panel (on page 23). For rack models, do the following: Extend the server from the rack (on page 24). Remove the access panel (on page 23). Release thumbscrews and remove the rack bezel.
  • Page 30 Operations 30...

  • Page 31: Setup

    For more information on HP Care Pack Services, see the HP website (http://www.hp.com/services/carepack). Rack planning resources The rack resource kit ships with all HP Intelligent Series racks. For more information on the content of each resource, see the rack resource kit documentation. Optimum environment When installing the server, select a location that meets the environmental standards described in this section.

  • Page 32: Space And Airflow Requirements

    HP servers draw in cool air through the front door and expel warm air through the rear door. Therefore, the front and rear rack doors must be adequately ventilated to allow ambient room air to enter the cabinet, and the rear door must be adequately ventilated to allow the warm air to escape from the cabinet.

  • Page 33: Power Requirements

    Because of the high ground-leakage currents associated with multiple servers connected to the same power source, HP recommends the use of a PDU that is either permanently wired to the building’s branch circuit or includes a nondetachable cord that is wired to an industrial-style plug. NEMA locking-style plugs or those complying with IEC 60309 are considered suitable for this purpose.

  • Page 34: Server Warnings And Cautions

    Get help to lift and stabilize the product during installation or removal, especially when the product is not fastened to the rails. HP recommends that a minimum of two people are required for all rack server installations. A third person may be required to help align the server if the server is installed higher than chest level.

  • Page 35: Identifying Tower Server Shipping Carton Contents

    Identifying tower server shipping carton contents Unpack the server shipping carton and locate the materials and documentation necessary for installing the server. The contents of the server shipping carton include: • Server • Power cord • Keyboard • Mouse • Tower feet •...

  • Page 36: Installing The Server Into The Rack

    Return the server to an upright position. Connect peripheral devices to the server. WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors into RJ-45 connectors. Connect the power cord to the rear of the server. Connect the power cord to the AC power source.
  • Page 37 Remove the server base feet. Remove all screws securing the base cover to the chassis. Place two Torx screwdrivers in the bezel hinge holes to help slide the base cover towards the rear of the server, and then remove the base cover. Setup 37...
  • Page 38 Install the server base blank covers over the server base feet holes. Turn the server over, and then remove the access panel ("Remove the access panel" on page 23). Setup 38...
  • Page 39 Remove the air baffle. Remove the fan cage. Setup 39...
  • Page 40 Remove the knock-out bracket, install the System Insight Display module, and then route the cable. Connect the cable from the System Insight Display module to the front input/output cable. Remove the blank or cage installed in component box 3. Setup 40...
  • Page 41 Install the left and right rack bezels ears with T-10 and T-15 screws. Route the discovery service cable from the left rack bezel ear through the chassis hooks. Setup 41...
  • Page 42 Connect the discovery service cable to the discovery service cable connector. Install the blank or cage removed from component box 3. Install and lock the rack bezel ("Install the rack bezel" on page 23). Install the fan cage. Install the air baffle (on page 26). Setup 42...

  • Page 43: Powering Up And Configuring The Server

    For more information on the automatic configuration, see the HP ROM-Based Setup Utility User Guide located on the Documentation CD. Installing the operating system This HP ProLiant server does not ship with provisioning media. Everything needed to manage and install the system software and firmware is preloaded on the server. Setup 43...

  • Page 44: Registering The Server

    Remote deployment installation—To deploy an operating system remotely, use Insight Control server deployment for an automated solution. For additional system software and firmware updates, download the HP Service Pack for ProLiant from the HP website (http://www.hp.com/go/spp/download). Software and firmware must be updated before using the server for the first time, unless any installed software or components require an older version.

  • Page 45: Hardware Options Installation

    Hardware options installation Introduction If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
  • Page 46 Cable routing to box 1 Cable routing to box 2 Hardware options installation 46...

  • Page 47: Second Processor Option

    Cable routing to box 3 Install the fan cage. Install the air baffle (on page 26). For tower models, do the following: Install the access panel (on page 24). Return the server to an upright position. For rack models, do the following: Install the access panel (on page 24).
  • Page 48 IMPORTANT: If installing a processor with a faster speed, update the system ROM before installing the processor. To install a processor: Do one of the following: For tower models, open and remove the bezel ("Remove the tower bezel" on page 21). For rack models, if installed, remove the security bezel (on page 21).
  • Page 49 Remove the clear processor socket cover. Retain the processor socket cover for future use. Install the processor. Verify that the processor is fully seated in the processor retaining bracket by visually inspecting the processor installation guides on either side of the processor. THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED.
  • Page 50 CAUTION: Do not press down on the processor. Pressing down on the processor may cause damage to the processor socket and the system board. Press only in the area indicated on the processor retaining bracket. Press and hold the processor retaining bracket in place, and then close each processor locking lever. Press only in the area indicated on the processor retaining bracket.
  • Page 51 Install the heatsink, and then close the heatsink retaining levers. Install the air baffle (on page 26). Hardware options installation 51...
  • Page 52 Remove the fan blank. Install the fan, making sure that the fan clicks into place. Install the access panel (on page 24). Do one of the following: For tower models, return the server to an upright position. For rack models, slide the server back into the rack. Connect each power cord to the server.

  • Page 53: Processor Upgrade

    For rack models, if removed, install the security bezel (on page 21). Processor upgrade WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent possible server malfunction and damage to the equipment, multiprocessor configurations must contain processors with the same part number.
  • Page 54 Open the heatsink retaining levers. Remove the heatsink. Remove the heatsink retaining levers. Hardware options installation 54...
  • Page 55 Open each of the processor locking levers in the order indicated, and then open the processor retaining bracket. Remove the processor from the processor retaining bracket. CAUTION: To avoid damage to the processor, do not touch the bottom of the processor, especially the contact area.
  • Page 56 To install a processor: Install the processor. Verify that the processor is fully seated in the processor retaining bracket by visually inspecting the processor installation guides on either side of the processor. THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. CAUTION: THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED.
  • Page 57 Press and hold the processor retaining bracket in place, and then close each processor locking lever. Press only in the area indicated on the processor retaining bracket. Install the heatsink retaining lever upgrade. Use the alcohol swab to remove all the existing thermal grease from the heatsink. Allow the alcohol to evaporate before continuing.
  • Page 58 Apply the thermal grease to the top of the processor in the following pattern. Install the heatsink, and then close the heatsink retaining levers. Install the air baffle. Install the access panel (on page 24). Do one of the following: For tower models, return the server to an upright position.

  • Page 59: Memory Options

    Memory options IMPORTANT: This server does not support mixing LRDIMMs, RDIMMs, or UDIMMs. Attempting to mix any combination of these DIMMs can cause the server to halt during BIOS initialization. The memory subsystem in this server can support LRDIMMs, RDIMMs, or UDIMMs: •...

  • Page 60: Hp Smartmemory

    ** LRDIMMs enable 3 DIMMs per channel. HP SmartMemory supports up to 3DPC at 1066 at 1.35V. Third-party memory supports 1.5V only. † UDIMMs are supported at 2DPC at 1333, using HP SmartMemory only. Third-party memory supports up to 2DPC at 1066.

  • Page 61: Population Order

    Memory subsystem Population order Slot number (Processor Slot number (Processor channel For the location of the slot numbers, see "DIMM slots (on page 12)." This multi-channel architecture provides enhanced performance in Advanced ECC mode. This architecture also enables Lockstep and Online Spare Memory modes. DIMM slots in this server are identified by number and by letter.

  • Page 62: Single-, Dual-, And Quad-Rank Dimms

    Open the DIMM slot latches. Install the DIMM. If you are installing DIMMs in lock-step configuration, configure this mode in RBSU ("HP ROM-Based Setup Utility" on page 115). For more information about LEDs and troubleshooting failed DIMMs, see Systems Insight Display LED combinations (on page 14).

  • Page 63: Dimm Identification

    DIMM identification To determine DIMM characteristics, use the label attached to the DIMM and the following illustration and table. Item Description Definition Size — Rank 1R = Single-rank 2R = Dual-rank 3R = Three-rank 4R = Quad-rank Data width x4 = 4-bit x8 = 8-bit Voltage rating L = Low voltage (1.35V)

  • Page 64: Online Spare Memory Configuration

    Advanced ECC provides additional protection over Standard ECC because it is possible to correct certain memory errors that would otherwise be uncorrected and result in a server failure. Using HP Advanced Memory Error Detection technology, the server provides notification when a DIMM is degrading and has a higher probability of uncorrectable memory error.

  • Page 65: General Dimm Slot Population Guidelines

    Lockstep mode provides protection against multi-bit memory errors that occur on the same DRAM device. Lockstep mode can correct any single DRAM device failure on x4 and x8 DIMM types. The DIMMs in each channel must have identical HP part numbers. General DIMM slot population guidelines Observe the following guidelines for all AMP modes: •...

  • Page 66: Optical Drive Cage Option

    • Each populated channel must have a spare rank: A single dual-rank DIMM is not a valid configuration. LRDIMMs are treated as dual-rank DIMMs. Lockstep Memory population guidelines For Lockstep memory mode configurations, observe the following guidelines: • Observe the general DIMM slot population guidelines. •...
  • Page 67 Remove the blank from box 3. Install the optical drive cage. Hardware options installation 67...
  • Page 68 Using the T-15 screws, secure the optical drive cage. The Torx screws required to install optical drives are located on the chassis. For tower models, do the following: Install the access panel (on page 24). Return the server to an upright position. For rack models, do the following: Install the rack bezel (on page 23).

  • Page 69: Optical Drive Option

    The server exits standby mode and applies full power to the system. The system power LED changes from amber to green. Do one of the following: For tower models, install the bezel. For rack models, if removed, install the security bezel (on page 21). Optical drive option The server supports both DVD-ROM and DVD-RW drives.
  • Page 70 Install the optical drive into the drive cage. Remove the air baffle (on page 25). Remove the fan cage. Connect the power cable from the drive to the system board. Connect the SATA cable from the drive to the system board. Install the fan cage.

  • Page 71: Redundant Power Supply Option

    Install the access panel (on page 24). Slide the server back into the rack. Connect each power cord to the server. Connect each power cord to the power source. Press the Power On/Standby button. The server exits standby mode and applies full power to the system. The system power LED changes from amber to green.

  • Page 72: Hot-Plug Sas Drive Options

    Insert the power supply into the power supply bay until it clicks into place. Connect the power cord to the power supply. For rack servers, use the strain relief clip from the server hardware kit to secure the power cord. Connect the power cord to the power source.

  • Page 73: Installing A Hot-Plug Drive

    For tower models, open and remove the bezel ("Remove the tower bezel" on page 21). For rack models, if installed, remove the security bezel (on page 21). Remove the drive blank. Installing a hot-plug drive WARNING: To reduce the risk of injury from electric shock, do not install more than one drive carrier at a time.

  • Page 74: Expansion Board Option

    Prepare the drive. Install the drive. Determine the status of the drive from the drive LED definitions ("Hot-plug drive LED definitions" on page 17). Do one of the following: For tower models, install the bezel. For rack models, if removed, install the security bezel (on page 21). Expansion board option Do one of the following: For tower models, open and remove the bezel...
  • Page 75 Open the PCIe retainer latch. Do one of the following: If you are installing a single-width expansion card, remove one PCIe blank. If you are installing a double-width expansion card, remove two PCIe blanks. Hardware options installation 75...
  • Page 76 Install the expansion board. Close the PCIe retainer latch. Install the air baffle (on page 26). Install the access panel (on page 24). Do one of the following: For tower models, return the server to an upright position. For rack models, slide the server back into the rack. Connect each power cord to the server.

  • Page 77: Graphic Card Option

    The server supports up to three graphic card options. The server supports up to two double-wide graphic cards. For optimal performance, HP recommends that you install graphic card options in PCI slots 3, 6, or 8. HP recommends the following: •...
  • Page 78 Open the PCIe retainer latch. Do one of the following: If you are installing a single-width graphic card adapter, remove one PCIe blank. If you are installing a double-width graphic card adapter, remove two PCIe blanks. Hardware options installation 78...
  • Page 79 Install the graphic adapter in a x16 PCIe expansion slot. Connect the graphic card adapter cable to the appropriate graphic card connector. NOTE: For more information about installing a graphic card, see the documentation that ships with the graphic card option kit. Hardware options installation 79...
  • Page 80 Close the PCIe retainer latch. NOTE: Install the graphic card bracket only if you have installed a double-width graphic card. Install the graphic card bracket, and then tighten the screws. Install the fan cage. Install the air baffle (on page 26). Install the access panel (on page 24).

  • Page 81: Controller Option

    HP website (http://www.hp.com/go/smartstorage/docs). To configure arrays, see the HP Smart Storage Administrator User Guide on the HP website (http://www.hp.com/go/smartstorage/docs). Upgrade options exist for the integrated array controller. For a list of supported options, see the QuickSpecs on the HP website (http://www.hp.com/support).

  • Page 82: Installing A Storage Controller

    The P420 controller card is not supported in PCIe slots 3 and 4. IMPORTANT: The P222 controller card is only supported in two processor configuration. HP recommends installing the controller card in slot 5 only. Ensure that slot 6 is empty to allow adequate airflow for proper cooling.

  • Page 83: Installing The Cache Module And Fbwc Capacitor Pack

    For more information about the storage controller and its features, select the relevant controller user documentation on the HP website (http://www.hp.com/go/smartstorage/docs). To configure arrays, see the HP Smart Storage Administrator User Guide on the HP website (http://www.hp.com/go/smartstorage/docs). Installing the cache module and FBWC capacitor pack CAUTION: The cache module connector does not use the industry-standard DDR3 mini-DIMMs.
  • Page 84 Install the cache module. Install the capacitor pack into the server. Store the extra cable near the capacitor pack. Route the cable through the cable management clips, and then connect the cable using one of the following methods: Cache module on the system board Hardware options installation 84...

  • Page 85: Redundant Fans Option

    Cache module on the Smart Array option Install the fan cage. Install the air baffle (on page 26). Install the access panel (on page 24). Do one of the following: For tower models, return the server to an upright position. For rack models, slide the server back into the rack.

  • Page 86: Installing A Hot-Plug Redundant Fan

    • If two fans fail, then the server shuts down. IMPORTANT: Fan louvers must be present for the redundant configuration. Without the louvers, all four fans are nonredundant. NOTE: If your system is already installed with four fans, store the fan that is included in this kit as a spare.
  • Page 87 Install the fan louvers, making sure that the louver click into place. Remove the tab from each fan. Hardware options installation 87...
  • Page 88 Install the fans, making sure that the fans click into place. Install the PCIe air baffles. Install the access panel (on page 24). Do one of the following: For tower models, return the server to an upright position. For rack models, slide the server back into the rack. Connect each power cord to the server.

  • Page 89: Eight-Bay Sff Drive Cage Option

    Install the optional eight-bay SFF drive cage in drive cage bay 2 or drive cage bay 3. To install an additional eight-bay SFF drive cage, an optional SAS controller is required. To obtain the option, contact an HP authorized reseller. Installing the optional SFF hot-plug drive cage...
  • Page 90 Install the optional SFF drive cage. Using the T-15 screws, secure the optional SFF drive cage to the server. Remove the air baffle (on page 25). Remove the fan cage. Hardware options installation 90...
  • Page 91 Connect the mini-SAS cables to the drive cage backplane option. Connect the mini-SAS cables to the SAS controller option. NOTE: For more information about connecting the cables to SAS controller option, see the documentation that ships with SAS controller option kit. Connect the power cable to the system board connector appropriate for your configuration.

  • Page 92: Six-Bay Lff Drive Cage

    To install a six-bay, LFF hot-plug drive cage in a server, a SAS controller option is required. To obtain the SAS controller option, contact an authorized HP reseller. To install the SAS controller option, see the documentation that ships with SAS controller option kit.
  • Page 93 Remove the blank from box 2 or box 3. Install the optional LFF hot-plug drive cage. Hardware options installation 93...
  • Page 94 Using the T-15 screws, secure the optional LFF drive cage to the server. Remove the air baffle (on page 25). Remove the fan cage. Connect the mini-SAS cables to the drive backplane option. Connect the mini-SAS cables to the SAS controller option. NOTE: For more information about connecting the cables to SAS controller option, see the documentation that ships with SAS controller option kit.

  • Page 95: Drive Backplane Expander Option

    For rack models, if removed, install the security bezel (on page 21). Drive backplane expander option Before installing the backplane expander option kit, you must update the firmware on the HP Smart Array P420 or P420i Controller to version 2.14 or higher. Download the latest firmware for the Smart Array P420 and P420i controllers from the HP website (http://www.hp.com/go/spp).

  • Page 96: Installing The 6 Bay Lff Drive Backplane Expander

    Installing the 6 bay LFF drive backplane expander Do one of the following: For tower models, open and remove the bezel ("Remove the tower bezel" on page 21). For rack models, if installed, remove the security bezel (on page 21). Power down the server (on page 20).
  • Page 97 Install the LFF drive cage with backplane expander option halfway into the server. Remove the air baffle (on page 25). Remove the fan cage. Connect the power cables from the backplane expander kit option to the power connectors on the system board.
  • Page 98 Installing two backplanes with expander option Disconnect all the existing mini-SAS cables from the server. Connect the mini-SAS cables from the backplane expander option to the connectors on the system board. Installing one backplane expander option Installing two backplanes with expander option Hardware options installation 98...
  • Page 99 Connect the short mini-SAS cables. Connect the long mini-SAS cables. Hardware options installation 99...

  • Page 100: Installing The 8 Bay Sff Drive Backplane Expander

    Fully install the LFF drive cage, and then secure it by tightening the T-15 screws. Install the fan cage. Install the air baffle (on page 26). For tower models, do the following: Install the access panel (on page 24). Return the server to an upright position. For rack models, do the following: Install the rack bezel (on page 23).
  • Page 101 Disconnect each power cord from the server. For tower models, do the following: Place the server on a flat, level surface with the access panel facing up. Remove the access panel (on page 23). For rack models, do the following: Extend the server from the rack (on page 24).
  • Page 102 Connect the power cables from the backplane expander kit option to the power connectors on the system board. Installing one backplane expander option Installing two backplanes with expander option Disconnect all the existing mini-SAS cables from the server. Connect the mini-SAS cables from the backplane expander option to the connectors on the system board.
  • Page 103 Installing one backplane expander option Installing two backplanes with expander option Connect the short mini-SAS cables. Hardware options installation 103...
  • Page 104 Connect the long mini-SAS cables. Fully install the SFF drive cage, and then secure it by tightening the T-15 screws. Install the fan cage. Install the air baffle (on page 26). For tower models, do the following: Install the access panel (on page 24). Return the server to an upright position.

  • Page 105: Hp Trusted Platform Module Option

    Recovery Mode after BitLocker detects a possible compromise of system integrity. • HP is not liable for blocked data access caused by improper TPM use. For operating instructions, see the encryption technology feature documentation provided by the operating system.
  • Page 106 WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server. The front panel Power On/Standby button does not completely shut off system power. Portions of the power supply and some internal circuitry remain active until AC power is removed.

  • Page 107: Retaining The Recovery Key/Password

    Install the TPM security rivet by pressing the rivet firmly into the system board. If removed, install the PCI card in slot 9. Install the air baffle (on page 26). Install the access panel (on page 24). Do one of the following: For tower models, return the server to an upright position.

  • Page 108: Enabling The Trusted Platform Module

    OS application TPM settings. For more information on firmware updates and hardware procedures, see the HP Trusted Platform Module Best Practices White Paper on the HP website (http://www.hp.com/support).

  • Page 109: Cabling

    Cabling Server data cabling Item Description Optical drive connector Drive cage 1, SAS connector 2 Drive cage 1, SAS connector 1 SATA connector SAS connector SAS connector Cabling 109...

  • Page 110: Media Device Data Cabling

    Media device data cabling Item Description Optical drive connector Optical drive connector Optical drive connector SATA connector SATA connector SATA connector Optical drive cabling Cabling 110...

  • Page 111: Software And Configuration Utilities

    HP iLO The iLO 4 subsystem is a standard component of HP ProLiant servers that simplifies initial server setup, server health monitoring, power and thermal optimization, and remote server administration. The iLO 4 subsystem includes an intelligent microprocessor, secure memory, and a dedicated network interface.

  • Page 112: Active Health System

    Management. All key internal subsystems are monitored by iLO 4. SNMP alerts are sent directly by iLO 4 regardless of the host operating system or even if no host operating system is installed. HP Insight Remote Support software (on page 114) is also available in HP iLO with no operating system software, drivers, or agents.

  • Page 113: Intelligent Provisioning

    The data that is collected is managed according to the HP Data Privacy policy. For more information see the HP website (http://www.hp.com/go/privacy). The Active Health System log, in conjunction with the system monitoring provided by Agentless Management or SNMP Pass-thru, provides continuous monitoring of hardware and configuration changes, system status, and service alerts for various server components.

  • Page 114: Hp Insight Remote Support Software

    For more information, see HP Insight Remote Support and Insight Online Setup Guide for ProLiant Gen8 Servers and BladeSystem c-Class Enclosures on the HP website (http://www.hp.com/go/enterprise/docs). HP Insight Remote Support is available as part of HP Warranty, HP Care Pack Service, or HP contractual support agreement.

  • Page 115: Hp Service Pack For Proliant

    SPP is a comprehensive systems software (drivers and firmware) solution delivered as a single ISO file with major server releases. This solution uses HP SUM as the deployment tool and is tested on all supported HP ProLiant servers including HP ProLiant Gen8 servers.

  • Page 116: Using Rbsu

    For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP RBSU Information Library (http://www.hp.com/go/rbsu/docs). Using RBSU To use RBSU, use the following keys: • To access RBSU, press the F9 key during power-up when prompted.

  • Page 117: Boot Options

    Force a PXE Network boot by pressing the F12 key. Configuring AMP modes Not all HP ProLiant servers support all AMP modes. RBSU provides menu options only for the modes supported by the server. Advanced memory protection within RBSU enables the following advanced memory modes: •...

  • Page 118: Utilities And Features

    Gen8 servers, HP SSA replaces ACU with an enhanced GUI and additional configuration features. HP SSA exists in three interface formats: the HP SSA GUI, the HP SSA CLI, and HP SSA Scripting. Although all formats provide support for configuration tasks, some of the advanced tasks are available in only one format.

  • Page 119: Automatic Server Recovery

    ASR is a feature that causes the system to restart when a catastrophic operating system error occurs, such as a blue screen, ABEND (does not apply to HP ProLiant DL980 Servers), or panic. A system fail-safe timer, the ASR timer, starts when the System Management driver, also known as the Health Driver, is loaded. When the operating system is functioning properly, the system periodically resets the timer.

  • Page 120: Keeping The System Current

    HP website (http://www.hp.com/go/spp/download). To locate the drivers for a particular server, go to the HP website (http://www.hp.com/go/hpsc) and click on Drivers, Software & Firmware. Then, enter your product name in the Find an HP product field and click Software and firmware Software and firmware should be updated before using the server for the first time, unless any installed software or components require an older version.

  • Page 121: Hp Operating Systems And Virtualization Software Support For Proliant Servers

    (http://www.hp.com/go/ossupport). Change control and proactive notification HP offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of upcoming hardware and software changes on HP commercial products. For more information, refer to the HP website (http://www.hp.com/go/pcn).

  • Page 122: Troubleshooting

    • Simplified Chinese (http://www.hp.com/support/ProLiant_TSG_v1_sc) The HP ProLiant Gen8 Troubleshooting Guide, Volume II: Error Messages provides a list of error messages and information to assist with interpreting and resolving error messages on ProLiant servers and server blades. To view the guide, select a language: •...

  • Page 123: Battery Replacement

    Battery replacement If the server no longer automatically displays the correct date and time, you might have to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack.
  • Page 124 Remove the battery. IMPORTANT: Replacing the system board battery resets the system ROM to its default configuration. After replacing the battery, reconfigure the system through RBSU. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider.

  • Page 125: Regulatory Information

    Regulatory information Safety and regulatory compliance For safety, environmental, and regulatory information, see Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products, available at the HP website (http://www.hp.com/support/Safety-Compliance-EnterpriseProducts). Turkey RoHS material content declaration Ukraine RoHS material content declaration Warranty information HP ProLiant and X86 Servers and Options (http://www.hp.com/support/ProLiantServers-Warranties)

  • Page 126: Electrostatic Discharge

    Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.

  • Page 127: Specifications

    Specifications Environmental specifications Specification Value Temperature range* 10°C to 35°C (50°F to 95°F) Operating -30°C to 60°C (-22°F to 140°F) Non-operating Relative humidity (non-condensing) 10% to 90% Operating, maximum wet bulb temperature of 28°C (82.4°F) 5% to 95% Non-operating, maximum wet bulb temperature of 38.7°C (101.7°F) * All temperature ratings shown are for sea level.

  • Page 128: Hp 460 W Gold Power Supply (92% Efficiency)

    • HP 460 W Gold Power Supply (92% efficiency) • HP 460 W Platinum Plus Power Supply (94% efficiency) • HP 750 W Gold Power Supply (92% efficiency) • HP 750 W Platinum Plus Power Supply (94% efficiency) • HP 1200 W Platinum Plus Power Supply (94% efficiency)

  • Page 129: Hp 750 W Gold Power Supply (92% Efficiency)

    750 W at 200V to 240V AC input 750 W at 100V to 120V AC input Maximum peak power 750 W at 200V to 240V AC input HP 750 W Platinum Plus Power Supply (94% efficiency) Specification Value — Input requirements...
  • Page 130 10 A at 100 VAC Rated input current 6.7 A at 200 VAC 990 W at 115V AC input Rated input power 1315 W at 230V AC input 3060 at 100V AC input Btus per hour 3380 at 115V AC input 4503 at 200V AC input 4485 at 230V AC input —...

  • Page 131: Support And Other Resources

    Active Health System log (HP ProLiant Gen8 or later products) Download and have available an Active Health System log for 3 days before the failure was detected. For more information, see the HP iLO 4 User Guide or HP Intelligent Provisioning User Guide on the HP website (http://www.hp.com/go/ilo/docs).
  • Page 132 HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days. The defective part must be returned with the associated documentation in the provided shipping material.
  • Page 133 HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica HP (o un centro di servizi o di assistenza HP) identifica il guasto come riparabile mediante un ricambio CSR, HP lo spedirà direttamente al cliente per la sostituzione.
  • Page 134 Si, durante la fase de diagnóstico, HP (o los proveedores o socios de servicio de HP) identifica que una reparación puede llevarse a cabo mediante el uso de un componente CSR, HP le enviará dicho componente directamente para que realice su sustitución. Los componentes CSR se clasifican en dos categorías:...
  • Page 135 HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio. Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedor de servicios local.
  • Page 136 Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
  • Page 137 Support and other resources 137...
  • Page 138 Support and other resources 138...

  • Page 139: Acronyms And Abbreviations

    Acronyms and abbreviations ABEND abnormal end Array Configuration Utility Advanced Memory Protection Automatic Server Recovery Canadian Standards Association Customer Self Repair double data rate DIMMs per channel FBWC flash-backed write cache International Electrotechnical Commission Integrated Lights-Out Integrated Management Log Acronyms and abbreviations 139...
  • Page 140 Option ROM Configuration for Arrays PCIe Peripheral Component Interconnect Express protocol data unit POST Power-On Self Test processor power module HP ProLiant Support Pack RBSU ROM-Based Setup Utility RDIMM registered dual in-line memory module Rapid Deployment Pack redundant power supply...
  • Page 141 serial attached SCSI small form factor Systems Insight Manager TMRA recommended ambient operating temperature UDIMM unregistered dual in-line memory module unit identification uninterruptible power system universal serial bus Version Control Agent Acronyms and abbreviations 141...

  • Page 142: Documentation Feedback

    Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (mailto:docsfeedback@hp.com). Include the document title and part number, version number, or the URL when submitting your feedback.

  • Page 143: Index

    122 configuration of system 43, 111 firmware, updating 115, 120 configuring AMP modes 117 firmware, upgrading 120 connectors 7 front panel components 7 contacting HP 131 front panel LEDs 8 crash dump analysis 13 Index 143...
  • Page 144 HP Insight Diagnostics survey functionality 114 optimum environment 31 HP Insight Remote Support software 114 Option ROM Configuration for Arrays (ORCA) 111, HP Service Pack for ProLiant 111, 114, 115 HP Smart Update Manager overview 111, 115 options installation 35, 45 HP technical support 131...
  • Page 145 34 server, installation 36 SFF drive cage 89 warnings 33, 34 shipping carton contents 35 website, HP 131 site requirements 31, 32 six-bay LFF backplane 92 Smart Update Manager 111, 115 software 120, 121 software upgrades 120...

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