Supported Telephone Features; Computer Telephony Integration Applications - Nortel Meridian Installation And Administration Manual

Meridian Digital Telephone IP Adapter description
Note: Meridian Digital Telephone Internal IP Adapter units do not support
Meridian Communication Adapters (MCAs). Meridian Digital Telephone
External IP Adapter units support Meridian Communication Adapters (MCAs)
to allow computer telephony integration (CTI) control of digital telephones
operating in transparent mode. Meridian Digital Telephone IP Adapter units do
not support Analog Telephone Adapters (ATAs).

Supported telephone features

The Meridian Digital Telephone IP Adapter units support all features provided
by the host PBX for host-controlled calls. The following are some examples:
ACD features
!
call forward
!
conference
!
call waiting
!
hold
!
transfer
!
Note: Dial tone for conference and transfer can be very rough. A stutter can be
heard during a remote dial tone. This is a normal occurrence and is caused by the
DSP activating a dial tone relay.
Refer to Chapter 6, "Using the digital telephone", for a detailed description of
the features listed above.

Computer telephony integration applications

You can use the following two types of computer telephony integration (CTI)
applications:
1. first-party CTI applications that use the Symposium Desktop Telephone
Application Programming Interface (TAPI) Service Provider
2. third-party CTI applications that use Symposium TAPI Service Provider for
M1
You can use both types with the Meridian Digital Telephone IP Adapter unit.
20 Meridian Digital Telephone IP Adapter Installation and Administration Guide
Standard 1.1