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9.
TROUBLESHOOTING
If you have difficulty with your phone, please try the suggestions listed below.
As a general rule, if a problem occurs, remove the batteries from all the
wireless microphone units in your installation for about 1 minute, then
disconnect and reconnect the power supply to the base and reinstall the
batteries carefully.
Conferencing unit doesn't work
•
Make sure all cables are plugged in correctly and the batteries are
installed and charged. After you've finished using them, remember to put
your wireless microphone units back on the base so they can charge.
No dial tone
•
Is the telephone cord plugged into the phone socket?
•
Check that the mains power is switched on.
•
Only use the telephone cord supplied with the phone.
•
The telephone line cord or 6 metre connector cable might be
malfunctioning. Install a new telephone line cord or 6 metre connector
cable.
•
Move the wireless microphone unit closer to the telephone base. It might
be out of range.
•
Disconnect the telephone and connect a different telephone. If there is
no dial tone on this telephone, the problem is in your wiring or local
service. Contact your local telephone company.
Wireless microphone unit doesn't work
•
Make sure your base unit's cables are plugged in correctly.
•
Make sure the base unit isn't near other DECT phones or electronic
devices that could be causing interference.
•
Make sure your wireless microphone unit isn't out of range – try moving it
closer.
•
Put back your wireless microphone unit on the base for charging for
8 hours. If still not working, the battery may be flat, dead or incorrectly
inserted, recharge or replace the battery, or following procedures below
to do registration again:
1. When the base unit is in idle, put all wireless microphone units on the
base cradle.
2. Enter a secret code *331734# quickly and then press
unit.
3. If registration is successful. the screen will display "Registration done".
•
Try resetting the base unit. Unplug its power, wait for 15 seconds, then
plug it back in. Give it a minute to reset.
25
twice at base
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