Troubleshooting - VTech Kidizoom Touch User Manual

trouBLeshootIng

Go through this section if you experience difficulty in operating
Kidizoom
Problem
Camera stops working
The LCD display is
abnormal or the sound
is distorted.
Image taken is not
clear
Cannot connect to
computer
Memory card can't be
detected
24
145003 manual_Running change .indd 24
® Touch.
Solution
1. Let the camera sit for a few minutes
without
batteries.
2. Turn the camera ON. It should now work
properly.
3. If the camera does not work, replace
the batteries with an entire set of new
batteries.
Turn off the camera, take out the batteries
for a while then reinstall the batteries to start
again.
1. Check if the camera is held steadily.
2. Make sure the lighting conditions of the
shooting environment are good.
3. Check to see if the camera lens
protection window is clean.
Check the connections on the USB cable
between the camera and the computer
and review the appropriate connection
procedure in this manual.
1. Check if the memory card is correctly
inserted.
2. Check to see if the memory card is
the supported type. The camera only
supports microSD or microSDHC card.
3. Check to see if the file system of
your memory card is FAT or FAT32,
Kidizoom
NTFS or exFAT file systems. You should
back up all important data from your
memory card and format it in either the
FAT or FAT32 file system before using in
your Kidizoom
batteries, then replace
® Touch does not support
® Touch.
the
08/09/2013 16:09:07