Troubleshooting - VTech KidiZoom Studio Parents' Manual

TROUBLESHOOTING

Consult this section if you experience difficulty while operating your
KidiZoom
28
8 2
8 2
5318 UK IM.indd 28
Studio camera.
®
Problem Solution
1. Turn the Master Power Switch off for 30
seconds.
2. Turn the Master Power Switch on again and
The camera
then press the Home button to turn it on. The
isn't working
camera should now work properly.
3. If the camera still doesn't work, recharge the
battery and try again.
1. Turn the Master Power Switch off for 30
seconds.
Screen
display is
2. Turn the Master Power Switch on again and
abnormal
then press the Home button to turn it on. The
screen display should be normal again.
1. Make sure the lighting conditions of the shooting
Photos and
environment are adequate.
videos aren't
clear
2. Check to see if the Lens is clean.
• Check your memory card's performance. We
recommend using a Class 10 or above microSD
/ microSDHC card. Using a memory card with
lower performance may slow the video data-
Recorded
writing on the card and thus affect the video
video is not
quality.
smooth
• The performance of some memory cards will
slow down after they have been used for a long
time. If you have this problem, first back up your
files and then re-format the card.
• Check the connections on the USB cable
between the camera and the computer and
review the connection procedures in this
Cannot
manual.
connect to
computer
• Turn the Master Power Switch off for 30
seconds. Turn the Master Power Switch on and
connect to the computer again.
04/28/2020 17:13:26