Troubleshooting Tips; Before You Call For Service - GE Profile PNRV12ZBL01 Owner's Manual

Reverse osmosis filtration system
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Before you call for service...

Troubleshooting Tips

Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Problem
Sounds you might hear
Water has air bubbles
and is cloudy
Amber "FILTER" light
on the faucet base
is flashing
Amber "RO" light flashing.
NOTE: Disregard initial or
occasional short periods
of this flashing light.
Indicator lights on faucet
base not working
Possible Causes
Running water from the unit
to a drain.
Air in system after installation.
Six months or 900 gallons
of product water usage has
occurred.
Low usage of the Reverse
Osmosis product water
The Reverse Osmosis
cartridge is no longer
removing the required amount
of Total Dissolved Solids.
Water supply to the Reverse
Osmosis system not within
specifications.
Faucet base leadwire not
connected to electronics
box leadwire.
Battery pack not connected
to electronics box.
Batteries installed
incorrectly.
Batteries are weak.
Leadwires damaged.
What To Do
• This is normal.
• Will go away after water runs for a while.
• Replace the prefilter, postfilter, and batteries in the
electronics box.
• Open the RO water faucet and allow the system to drain.
Close the RO water faucet and allow the system to
regenerate the water supply.
• Replace the Reverse Osmosis cartridge, flow control
and screen.
• Increase water pressure, precondition the water,
etc., as needed to conform before doing maintenance
on the Reverse Osmosis system.
• Connect.
• Connect.
• Make sure batteries are installed correctly.
• Replace batteries.
• Inspect and repair as needed.
11

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