Troubleshooting Tips - GE GXK185KBL Owner's Manual & Installation Instructions

Troubleshooting Tips... Before you call for service
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem
Water contains tiny black particles
Water has air bubbles and is
cloudy
Indicator light on the control valve
is flashing
Indicator light on the control valve
is not blinking
Indicator light on the control valve
is not working when new battery is
installed
Chlorine taste and odor in the
product water
Water dispenses very slowly
Fittings are leaking
No water dispensing from system
If you are still having trouble, please visit www.GEAppliances.com/ge/service-and-support/contact.htm
or call us at 800.626.2005.
10
Possible Causes
New filter canisters contain
activated carbon.
Air in system after
installation.
Six months usage has
occurred. This is the
maximum life of the filter
canisters.
Normal operation.
Battery may need to be
replaced.
Battery may have been
installed incorrectly or wire
not connected.
The filter canisters are no
longer reducing chlorine
taste and odor from the
water supply.
The filters have been
installed for too long.
The filter canisters have
become clogged.
Filter not installed fully
Tubing may not be installed
properly.
Filter canisters not fully
installed.
What To Do
• Turn on the filtered water faucet and allow to run for 6
gallons (or 10 minutes) to flush out any harmless carbon fines
that may be present.
• Will go away after water runs for a while.
• If double flash, replace filters.
• If single fading flash, replace filters and batteries.
• Does not blink until 6 months of operation has passed.
• Normally the light is not on. The light blinks every 20
seconds to indicate a filter change is needed. This occurs
about every 6 months.
• Replace battery and press reset button for 5 seconds.
Indicator will light to indicate proper installation and operation.
Timer is reset for 6 months.
• Observe battery orientation markings on the holder.
• Ensure wire is connected from control valve to timer box.
• Press reset button for 5 seconds to reset timer, indicator will
light and timer is reset for 6 months..
• Replace the filter canisters.
• A six-month change-out period is recommended. Replace
both filter canisters.
• High sediment levels can cause premature clogging.
Replace both filter canisters.
• Ensure filter is fully installed, label should be centered and
facing forward.
• Fully follow the installation instructions and be sure the
tubing is free of nicks, burrs, etc., and is installed to the
proper depth.
• Fully follow the filter replacement instructions.
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