Troubleshooting Tips - GE GXK285JBL Owner's Manual And Installation Instructions

Troubleshooting Tips

Problem
Water contains tiny black particles
Water has air bubbles and is cloudy
Indicator light on the control valve is
flashing
Indicator light on the control valve is
not blinking
Indicator light on the control valve
is not working when new battery is
installed
Chlorine taste and odor in the product
water
Water dispenses very slowly
Fittings are leaking
No water dispensing from system
If you are still having trouble, please call us at 800.952.5039 in the USA or 866.777.7627 in Canada.
Possible Causes
New filter canisters contain
activated carbon.
Air in system after installation. • Will go away after water runs for a while.
Six months usage has
occurred. This is the maximum
life of the filter canisters.
Normal operation.
Battery may need to be
replaced.
Battery may have been
installed incorrectly or wire
not connected.
The filter canisters are no
longer reducing chlorine taste
and odor from the water
supply.
The filters have been installed
for too long.
The filter canisters have
become clogged.
Filter not installed fully
Tubing may not be installed
properly.
Filter canisters not fully
installed.
What To Do
• Turn on the filtered water faucet and allow to run for 11 gallons
(or 10 minutes) to flush out any harmless carbon fines that may
be present.
• If double flash, replace filters.
• If single fading flash, replace filters and batteries.
• Does not blink until 6 months of operation has passed.
• Normally the light is not on. The light blinks every 20 seconds
to indicate a filter change is needed. This occurs about every 6
months.
• Replace battery and press reset button for 5 seconds. Indicator
will light to indicate proper installation and operation. Timer is
reset for 6 months.
• Observe battery orientation markings on the holder.
• Ensure wire is connected from control valve to timer box.
• Press reset button for 5 seconds to reset timer, indicator will light
and timer is reset for 6 months..
• Replace the filter canisters.
• A six-month change-out period is recommended. Replace both
filter canisters.
• High sediment levels can cause premature clogging. Replace
both filter canisters.
• Ensure filter is fully installed, label should be centered and facing
forward.
• Fully follow the installation instructions and be sure the tubing is
free of nicks, burrs, etc., and is installed to the proper depth.
• Fully follow the filter replacement instructions.
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