Troubleshooting Tips; Before You Call For Service - GE Profile Performance PNRV18ZBB01 Owner's Manual

Before you call for service...

Troubleshooting Tips

Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Problem
Sounds you might hear
Water has air bubbles
and is cloudy
Amber "FILTER" light
on the faucet base
is flashing
Amber "RO" light
flashing. NOTE:
Disregard initial or
occasional short periods
of this flashing light.
Indicator lights on faucet
base not working
12
Possible Causes
Running water from the unit
to a drain.
Air in system after installation.
Six months or 900 gallons
of product water usage has
occurred. This is the maximum
life of the prefilter and postfilter.
Low usage of Reverse Osmosis
product water.
The Reverse Osmosis
membrane is no longer
removing the required amount
of Total Dissolved Solids.
Water supply to the Reverse
Osmosis system not within
specifications.
Incorrect brine seal after
disassembly of inner parts.
Faucet base leadwire not
connected to electronics
box leadwire.
Battery pack not connected
to electronics box.
Batteries installed
incorrectly or expended.
Leadwires damaged.
What To Do
• This is normal.
• Will go away after it runs for a while.
• Replace the prefilter, postfilter and batteries in the
electronics box.
• Open the RO water faucet and allow system to drain.
Close the RO water faucet and allow the system to
regenerate the water supply.
• Replace the Reverse Osmosis membrane cartridge,
flow control and screen.
• Increase water pressure, precondition the water, etc.,
as needed to conform before doing maintenance on
the Reverse Osmosis system.
• See the Replace the Filter section, step 1 for correct
brine seal.
• Connect.
• Connect.
• Observe orientation markings on the holder and install
correctly. Replace batteries if old.
• Inspect and repair as needed.