Konica Minolta magicolor 4695MF User Manual page 300

Symptom
There is
insufficient
fusing or the
image
comes off
when
rubbed.
There are
toner
smudges or
residual
images.
There are
toner
smudges on
the back side
of the page
(whether or
not it has
been
duplexed).
286
Cause
One or more of the
imaging units is
defective.
The media is moist
from humidity.
Unsupported media
(wrong size, thick-
ness, type, etc.) is
being used.
Media type is set
incorrectly.
One or more of the
toner cartridges are
defective or installed
incorrectly.
The media transfer
roller is dirty.
The media path is
dirty with toner.
One or more of the
toner cartridges are
defective.
One or more of the
imaging units is
defective.
Solving Problems with Printing Quality
Solution
Remove the imaging units and check
for damage. If it is damaged, replace it.
Remove the moist media and replace it
with new, dry media.
Use KONICA MINOLTA-approved
media. See "Specifications" on page
108.
Also, refer to
http://printer.konicaminolta.com
for a complete list of currently
approved media.
When printing envelopes, labels, letter
head, postcards, thick stock, or trans-
parencies, specify the appropriate
media type in the printer driver.
Remove the toner cartridges and
check for damage. If it is damaged,
replace it.
Clean the media transfer roller.
If you think the transfer roller should be
replaced, contact Technical Support
with the error information.
Print several blank sheets and the
excess toner should disappear.
Remove the toner cartridges and
check for damage. If it is damaged,
replace it.
Remove the imaging units and check
for damage. If it is damaged, replace it.