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A warranty period of 1 year on parts and 1 year on labor means that Lenovo provides warranty service
during the first year of the warranty period (or a longer period as required by law).
Types of Warranty Service
1. Customer Replaceable Unit ("CRU") Service
Under CRU Service, your Service Provider will ship CRUs to you for you to install. Most CRUs are easy
to install whereas others may require some technical skill and tools. CRU information and replacement
instructions are shipped with your product and are available from Lenovo at any time upon request. You
may request that a Service Provider install some CRUs under one of the other types of warranty service
designated for your product. Installation of external CRUs (such as mice, keyboards, or monitors) is your
responsibility. Lenovo specifies in the materials shipped with a replacement CRU whether the defective
CRU must be returned. When return is required, 1) return instructions, a prepaid return shipping label,
and a container are included with the replacement CRU, and 2) you may be charged for the replacement
CRU if your Service Provider does not receive the defective CRU within thirty (30) days of your receipt
of the replacement.
2. On-site Service
Under On-Site Service, your Service Provider will either repair or exchange the product at your location.
You must provide a suitable working area to allow disassembly and reassembly of the Lenovo product.
For some products, certain repairs may require your Service Provider to send the product to a designated
service center.
3. Courier or Depot Service
Under Courier or Depot Service, your product will be repaired or exchanged at a designated service
center, with shipping arranged by your Service Provider. You are responsible for disconnecting the
product. A shipping container will be provided to you for you to return your product to a designated
service center. A courier will pick up your product and deliver it to the designated service center.
Following its repair or exchange, the service center will arrange the return delivery of the product to you.
4. Customer Carry-In or Mail-In Service
Under Customer Carry-In or Mail-In Service, your product will be repaired or exchanged at a designated
service center, with delivery or shipping arranged by you. You are responsible to deliver or mail, as your
Service Provider specifies, (prepaid unless specified otherwise) the product suitably packaged to a
designated location. After the product has been repaired or exchanged, it will be made available for your
collection. Failure to collect the product may result in your Service Provider disposing of the product as it
sees fit. For Mail-in Service, the product will be returned to you at Lenovo's expense, unless your Service
Provider specifies otherwise.
Suplemento de Garantía para Méjico
Este Suplemento se considera parte integrante de la Garantía Limitada de Lenovo y será efectivo única y
exclusivamente para los productos distribuidos y comercializados dentro del Territorio de los Estados
Unidos Mejicanos. En caso de conflicto, se aplicarán los términos de este Suplemento.
Todos los programas de software precargados en el equipo sólo tendrán una garantía de treinta (30) días
por defectos de instalación desde la fecha de compra. Lenovo no es responsable de la información
incluida en dichos programas de software y/o cualquier programa de software adicional instalado por
Usted o instalado después de la compra del producto.
Los servicios no cubiertos por la garantía se cargarán al usuario final, previa obtención de una
autorización.
B-5
Lenovo Limited Warranty
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