Resolving Omnibook Docking Problems - HP OmniBook 800CS/CT Service Manual

Make sure the mouse is plugged into the correct port. The mouse and keyboard ports look
the same.
Turn the system off and on.
Reboot the system.
Undock the OmniBook, unplug and reconnect the ac adapter, then dock again.
If network connections don't work
Make sure that the LAN cable is connected.
You normally lose connections when you turn off the system or undock. See if your network
software has a reconnect feature.
Check your configuration files to make sure that the network drivers are properly installed.
If the green light on the docking system isn't on, check power to the docking system, then try
undocking and docking again.
Check that there is no address or interrupt conflict. Check these settings on the network
board—or, if the board has configuration software, check the settings using that software—
see the manual for the network board. Also check these settings in your network software.
If SCSI devices don't work
Try rebooting and selecting a startup option that loads the SCSI drivers.
Check the device id for conflicts.
Make sure you turn on the SCSI devices before you reboot the system. They're configured at
boot time.
Check your connections and SCSI termination.
Check your configuration files to make sure that the SCSI drivers are properly installed.
Try pushing the OmniBook into the docking system a bit harder.
If the green light on the docking system isn't on, check power to the docking system, then try
undocking and docking again.
Check that there is no address or interrupt conflict. The SCSI interface normally uses I/O
address 3100F and interrupt 10.
If a network-enabled system locks up when rebooting
The following hints apply to Windows for Workgroups only:
Edit AUTOEXEC.BAT to disable Windows for Workgroups network support for all non-
network startup options. Add the /N switch to the WIN command (win /n) for each of the non-
network options.
Edit CONFIG.SYS and AUTOEXEC.BAT to load network drivers only for the "Docking
system" startup option, and not for undocked startup options.
For other operating systems:
Check any available online tools—Device Wizard in Windows 95, for example—or check
with your system administrator.

Resolving OmniBook Docking Problems

Below are several scenarios of problems that may occur when docking the OmniBook. Possible
causes and troubleshooting tips are provided for each.
If your docking password isn't accepted
Check whether Num Lock is off.
If you've forgotten your password, have your OmniBook at hand and call Hewlett-Packard
support. See your OmniBook Support and Service booklet.
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