Product Support - HP xw series Setup And Troubleshooting Manual

Product support

Table 1-2 Product support
Locating additional information
How to contact technical support
Locating the Business Support
Center (BSC)
Locating the IT Resource Center
(ITRC)
Locating an HP Service Center
Locating HP Business and IT
Services.
Locating HP Hardware Support
Services information
How an Authorized Service Provider
can locate a Channel Services
Network (CSN)
Locating warranty information
ENWW
Topic
For online access to technical support information and tools,
visit http://www.hp.com/go/workstationsupport. Support
resources include Web-based troubleshooting tools,
technical knowledge databases, driver and patch
downloads, online communities, and proactive notification
services.
Before you call technical support, see
support on page 32
call, see
of information you need to have available before you call.
For U.S. and Canada, call 1-800-HPINVENT.
For a listing of all worldwide technical support phone
numbers, visit http://www.hp.com/support/, select your
region, and click Contact HP in the upper-left corner.
For software/driver downloads, warranty information,
single-topic documents, product bulletins, and QuickSpecs,
visit http://www.hp.com/go/bizsupport.
Visit
base for IT professionals.
Visit
service provider.
For business and IT information, visit
hps/.
For hardware service information, visit
hps/hardware/.
For part and warranty information, visit
partners/csn/.
NOTE:
Authorized Service Providers only.
To locate base warranty information, visit
http://www.hp.com/support/warranty-lookuptool.
To locate an existing Care Pack, visit
lookuptool.
To extend a standard product warranty, visit
http://www.hp.com/hps/carepack. HP Care Pack Services
offer upgraded service levels to extend and expand a
standard product warranty.
Location
for more information. To facilitate your
Calling technical support on page 32
http://www.itrc.hp.com/ for a searchable knowledge
http://hp.com/go/bizsupport to find your nearest
The Channel Services Network is available to
Calling technical
for a listing
http://www.hp.com/
http://www.hp.com/
http://www.hp.com/
http://www.hp.com/go/
Product support 3